S

Intern, Customer Marketing

SC Johnson
Full-time
On-site
Arese, Lombardy, Italy

๐Ÿ“Œ Core Information

๐Ÿ”น Job Title: Intern, Customer Marketing

๐Ÿ”น Company: SC Johnson

๐Ÿ”น Location: Arese (Milan), Italy

๐Ÿ”น Job Type: Internship

๐Ÿ”น Category: Marketing

๐Ÿ”น Date Posted: May 23, 2025

๐Ÿ”น Experience Level: Entry-level (0-2 years)

๐Ÿ”น Remote Status: On-site

๐Ÿš€ Job Overview

Key aspects of this role include:

  • Managing market data reporting and analysis
  • Collecting and interpreting qualitative and quantitative data
  • Developing competitive understanding through research and analysis
  • Supporting online and digital activations, working with external agencies
  • Providing marketing assets for e-Commerce and growing this emerging channel

ASSUMPTION: This internship will provide a well-rounded experience in customer marketing and eCommerce, with exposure to various functions and customer insights.

๐Ÿ“‹ Key Responsibilities

โœ… Managing Market Data Reporting: develop report/interpret and analyze existing data, focusing on major KPIs

โœ… Collecting qualitative and quantitative data to support strategies and decisions, giving early visibility up to the Managing Director level

โœ… Developing competitive understanding through SWOT, research, and Nielsen analysis

โœ… Collecting and preparing data, presentations, materials, and props for sales meetings with an overview for off-line and on-line customers

โœ… Supporting Online and Digital activations, working with external agencies, focusing on results and recommending best practice

โœ… Providing marketing assets for e-Commerce, helping to grow this emerging channel with innovative solutions and ideas, making sure to deliver the best possible online execution

โœ… Supporting brand managers in creating logistic data for new products, approving products artworks and providing translations

ASSUMPTION: The intern will have the opportunity to work cross-functionally and gain exposure to various aspects of customer marketing and eCommerce.

๐ŸŽฏ Required Qualifications

Education: BSc or MSc degree in Business Administration or similar

Experience: No specific experience required, but relevant coursework or projects are a plus

Required Skills:

  • Fluent in Italian & English
  • Legally eligible to work in Italy

Preferred Skills:

  • Proficient in Microsoft Office Suite
  • Basic knowledge of market research methods
  • Strong communication and presentation skills

ASSUMPTION: While specific experience is not required, a strong academic background and relevant skills will be essential for success in this role.

๐Ÿ’ฐ Compensation & Benefits

Salary Range: โ‚ฌ1,500 - โ‚ฌ2,000 per month (Estimated based on industry standards for internships in Italy)

Benefits:

  • Competitive reimbursement
  • Smart working
  • Subsidy canteen
  • Access to swimming pool, tennis court, games room, and free parking
  • Bus shuttle

Working Hours: Full-time (40 hours per week)

ASSUMPTION: The salary range is estimated based on industry standards for internships in Italy. Actual compensation may vary based on factors such as performance and company policy.

๐Ÿ“Œ Applicant Insights

๐Ÿ” Company Context

Industry: SC Johnson operates in the manufacturing sector, focusing on household cleaning products, air care, pest control, home storage, and shoe care. They are a leading global brand with a presence in virtually every country worldwide.

Company Size: SC Johnson is a large company with over 13,000 employees globally. This size offers interns the opportunity to work on significant projects and gain exposure to various functions and teams.

Founded: 1886, in Racine, Wisconsin, USA

Company Description:

  • SC Johnson is a fifth-generation family company built on a spirit of adventure and winning the right way.
  • They have been leading with purpose for over 130 years, building top brands such as Raidยฎ, Gladeยฎ, Kiwiยฎ, OFF!ยฎ, Windexยฎ, Ziplocยฎ, and more.
  • SC Johnson is committed to making a positive difference to the world around us and supports individual and shared goals.

Company Specialties:

  • Chemical products
  • Home cleaning
  • Air care
  • Fast moving consumer goods
  • Consumer packaged goods
  • Pest control
  • Home storage
  • Shoe care

Company Website: http://www.scjohnson.com

ASSUMPTION: SC Johnson's large size and global presence provide interns with diverse opportunities and exposure to various aspects of the business.

๐Ÿ“Š Role Analysis

Career Level: This internship is an entry-level position, ideal for students or recent graduates looking to gain practical experience in customer marketing and eCommerce.

Reporting Structure: The intern will report directly to the Customer Marketing Team.

Work Arrangement: This is an on-site internship with full-time hours (40 hours per week).

Growth Opportunities:

  • Exposure to various functions and teams within the organization
  • Potential for full-time employment after the internship, depending on performance and business needs
  • Opportunities to work on significant projects and gain real-world experience

ASSUMPTION: This internship offers a well-rounded experience and the potential for growth within the organization.

๐ŸŒ Location & Work Environment

Office Type: SC Johnson's Arese office is a modern, professional business environment with various amenities, such as a swimming pool, tennis court, games room, and free parking.

Office Location(s): Arese (Milan), Italy

Geographic Context:

  • Arese is a suburban town located approximately 15 kilometers northwest of Milan's city center.
  • The area offers a mix of urban and natural environments, with easy access to public transportation and nearby recreational activities.
  • Milan is the second-largest city in Italy and a major economic, financial, and cultural hub in Europe.

Work Schedule: Full-time (40 hours per week), with the possibility of smart working arrangements.

ASSUMPTION: The Arese office provides a professional and engaging work environment, with easy access to Milan's cultural and recreational offerings.

๐Ÿ’ผ Interview & Application Insights

Typical Process:

  • Online application submission
  • Phone or video screening
  • In-person or video interview with the hiring manager
  • Final decision and offer

Key Assessment Areas:

  • Communication skills
  • Proactive thinking and initiative
  • Data analysis and interpretation skills
  • Cultural fit with SC Johnson's values and work environment

Application Tips:

  • Tailor your resume and cover letter to highlight relevant skills and experiences for this specific role and industry.
  • Demonstrate your understanding of customer marketing and eCommerce concepts in your application materials.
  • Showcase your ability to work independently and take initiative in your previous academic or professional experiences.

ATS Keywords: Customer Marketing, eCommerce, Market Research, Data Analysis, Sales Support, Brand Management, Italian, English

ASSUMPTION: The application process for this internship is likely to be competitive, so it is essential to tailor your application materials and demonstrate your relevant skills and experiences.

๐Ÿ› ๏ธ Tools & Technologies

  • Microsoft Office Suite (Excel, PowerPoint, Word)
  • Market research tools (e.g., Nielsen, Google Trends)
  • Data visualization tools (e.g., Tableau, Power BI)
  • Project management tools (e.g., Asana, Trello)

ASSUMPTION: Familiarity with relevant tools and technologies will be beneficial for success in this role, but specific training will be provided as needed.

๐Ÿ‘” Cultural Fit Considerations

Company Values:

  • Integrity
  • Responsibility
  • Family
  • Quality
  • Innovation

Work Style:

  • Collaborative and team-oriented
  • Results-driven and proactive
  • Adaptable and open to change
  • Committed to continuous learning and improvement

Self-Assessment Questions:

  • Do I align with SC Johnson's core values, and how can I demonstrate this in my application and interview?
  • Am I comfortable working in a dynamic, fast-paced environment and adapting to change as needed?
  • Do I have strong communication skills and the ability to work effectively with various teams and stakeholders?

ASSUMPTION: A strong cultural fit with SC Johnson's values and work environment will be essential for success in this role.

โš ๏ธ Potential Challenges

  • Managing multiple projects and priorities simultaneously
  • Working with diverse teams and stakeholders, each with their own priorities and expectations
  • Adapting to a fast-paced, dynamic work environment
  • Balancing academic responsibilities with internship commitments

ASSUMPTION: These challenges can be overcome with strong time management, communication, and organizational skills, as well as a proactive and adaptable mindset.

๐Ÿ“ˆ Similar Roles Comparison

  • This internship offers a broader range of responsibilities and exposure to various functions compared to more specialized marketing internships.
  • SC Johnson's global presence provides interns with opportunities to work on international projects and gain exposure to diverse markets.
  • This role may offer more growth opportunities within the organization compared to smaller, more niche companies.

ASSUMPTION: This internship provides a well-rounded experience and exposure to various aspects of customer marketing and eCommerce, with potential for growth within the organization.

๐Ÿ“ Sample Projects

  • Conducting market research and analysis to inform strategic decision-making
  • Developing and implementing online and digital activations to drive sales and engagement
  • Creating and presenting sales meeting materials to support off-line and on-line customer priorities

ASSUMPTION: These sample projects demonstrate the range of responsibilities and opportunities available to the intern in this role.

โ“ Key Questions to Ask During Interview

  • What are the key priorities for this role in the first 30, 60, and 90 days?
  • How does this internship fit into the broader customer marketing and eCommerce strategy for the organization?
  • What opportunities are there for growth and development within the company after the internship?
  • How does SC Johnson support work-life balance for its interns and employees?
  • What are the most challenging aspects of this role, and how can I best prepare to address them?

ASSUMPTION: Asking thoughtful and insightful questions during the interview demonstrates your interest in the role and commitment to success.

๐Ÿ“Œ Next Steps for Applicants

To apply for this position:

  • Submit your application through this link
  • Tailor your resume and cover letter to highlight relevant skills and experiences for this specific role and industry.
  • Prepare examples of your previous work or projects that demonstrate your skills in customer marketing, data analysis, and market research.
  • Follow up with the hiring manager one week after submitting your application to express your interest and reiterate your qualifications.

โš ๏ธ This job description contains AI-assisted information. Details should be verified directly with the employer before making decisions.