📌 Core Information
🔹 Job Title: Intern, Data Maintenance and Communications
🔹 Company: Aquarion Water Company
🔹 Location: Monroe, Connecticut, United States
🔹 Job Type: Intern
🔹 Category: Utilities
🔹 Date Posted: May 9, 2025
🔹 Experience Level: Entry-level (0-2 years)
🔹 Remote Status: On-site
🚀 Job Overview
Key aspects of this role include:
- Gaining hands-on experience in a real-world utilities environment
- Working with communication professionals to positively impact customer communications
- Contributing to the development of templates and groups for Everbridge communications
- Assisting with the implementation of a website alert widget
- Helping with UX testing and identifying areas of improvement
ASSUMPTION: This internship is designed to provide valuable experience in business operations and communication within the utilities industry.
📋 Key Responsibilities
✅ Data maintenance - updating records
✅ Troubleshoot issues
✅ Contribute to development of templates and groups
✅ Assist with implementation of website alert widget
✅ Aid in UX testing and identifying areas of improvement
ASSUMPTION: The intern will be expected to work independently and collaboratively to complete these tasks.
🎯 Required Qualifications
Education: Must be in the process of completing a bachelor's degree, preferably in computer science, business, or related field.
Experience: Previous internship experience preferred but not required.
Required Skills:
- Strong problem-solving and analytical skills
- Excellent communication and teamwork skills
- Detail-Oriented
- Passion for technology
Preferred Skills:
- Basic data maintenance experience/software skills (previous Everbridge experience is a plus)
ASSUMPTION: While specific software skills are not required, a willingness to learn and adapt to new tools is essential.
💰 Compensation & Benefits
Salary Range: $17.00 per hour
Benefits:
- Paid internship
- Flexible hours (8:00AM to 4:30PM, Monday through Friday)
Working Hours: 24 hours a week (on-site)
ASSUMPTION: The salary range is estimated based on industry standards for entry-level internships in the utilities sector.
📌 Applicant Insights
🔍 Company Context
Industry: Aquarion Water Company operates in the utilities industry, providing water supply and wastewater treatment services to over 780,000 people across Connecticut, Massachusetts, and New Hampshire.
Company Size: Aquarion Water Company has 201-500 employees, providing a medium-sized company environment for the intern to work in.
Founded: Aquarion Water Company was founded in 1857 and has been in the public water supply business since then.
Company Description:
- Aquarion Water Company is the public water supply and wastewater treatment company for more than 780,000 people in 73 cities and towns in Connecticut, Massachusetts, and New Hampshire.
- Aquarion Water Company is a wholly-owned subsidiary of Eversource.
- Across its operations, Aquarion strives to act as a responsible steward of the environment and to assist the communities it serves in promoting sustainable practices.
Company Specialties:
- Water
- Wastewater
- Utilities
- Water Quality
- Environment
- Conservation
- Water Treatment
- Land & Wildlife Management
- and Sustainability
Company Website: www.aquarionwater.com
ASSUMPTION: Aquarion Water Company's focus on sustainability and environmental responsibility may provide unique learning opportunities for the intern.
📊 Role Analysis
Career Level: This internship is an entry-level position, providing valuable experience for those new to the workforce or looking to transition into the utilities industry.
Reporting Structure: The intern will report directly to the Customer Advocate in the Customer Service Department.
Work Arrangement: This is an on-site internship, with flexible hours (8:00AM to 4:30PM, Monday through Friday).
Growth Opportunities:
- Gain practical experience in a real-world utilities environment
- Develop communication and problem-solving skills
- Learn about the water utility industry and its operations
- Potential for future full-time employment, depending on performance and company needs
ASSUMPTION: This internship offers a unique opportunity for the intern to gain hands-on experience and potentially grow within the company.
🌍 Location & Work Environment
Office Type: Aquarion Water Company's office is a professional work environment, with a focus on collaboration and communication.
Office Location(s): 200 Monroe Tpke, Monroe, Connecticut 06468, United States
Geographic Context:
- Monroe, Connecticut, is a suburban town located in Fairfield County, with a population of approximately 20,000 people.
- The town is known for its rural character, with many farms and open spaces.
- Monroe is located about 15 miles northeast of Bridgeport, the company's headquarters, and offers easy access to major highways.
Work Schedule: The internship will run from mid-May through the end of August, with the intern working 24 hours a week.
ASSUMPTION: The intern should be comfortable working in an office environment and be able to commute to the Monroe location.
💼 Interview & Application Insights
Typical Process:
- Submit application through the provided link
- Phone or video screen with the hiring manager
- In-person or virtual interview with the hiring manager and other team members
- Background check and offer extension
Key Assessment Areas:
- Problem-solving skills
- Communication and teamwork skills
- Attention to detail
- Adaptability and willingness to learn
Application Tips:
- Tailor your resume and cover letter to highlight relevant skills and experiences for this internship
- Demonstrate your passion for technology and problem-solving in your application materials
- Prepare for interview questions that focus on your problem-solving skills, communication abilities, and willingness to learn
ATS Keywords: Data maintenance, Everbridge, communications, problem-solving, analytical skills, customer service, utilities, internship
ASSUMPTION: The application process may vary depending on the time of year and the volume of applicants.
🛠️ Tools & Technologies
- Everbridge communication platform
- Various data maintenance and management tools
- Website content management system (CMS)
ASSUMPTION: The intern may be required to learn and use new tools and technologies during their internship.
👔 Cultural Fit Considerations
Company Values:
- Safety
- Integrity
- Respect
- Excellence
- Sustainability
Work Style:
- Collaborative
- Problem-solving focused
- Customer-centric
- Adaptable
Self-Assessment Questions:
- Do you have strong problem-solving and analytical skills?
- Are you comfortable working in a collaborative, team-based environment?
- Are you detail-oriented and passionate about technology?
ASSUMPTION: Aquarion Water Company values interns who are eager to learn, adaptable, and committed to providing excellent customer service.
⚠️ Potential Challenges
- The internship may require working with legacy systems and data, which can be challenging to manage
- The intern may face tight deadlines and need to prioritize tasks effectively
- The internship may require working with sensitive customer data, which requires careful handling and protection
- The intern may need to adapt to a professional work environment, with expectations for dress code and conduct
ASSUMPTION: These challenges can be overcome with strong problem-solving skills, attention to detail, and a willingness to learn and adapt.
📈 Similar Roles Comparison
- This internship is similar to other data maintenance and communication roles in the utilities industry, but may offer more focus on customer service and state/local government contacts
- Compared to other internships in the utilities sector, this role may offer more responsibility and autonomy for the intern
- This internship can serve as a stepping stone to a full-time career in the utilities industry, with opportunities for growth and advancement
ASSUMPTION: This internship offers unique opportunities for growth and learning within the utilities industry.
📝 Sample Projects
- Data cleanup and organization for improved customer communication
- Development of templates and groups for targeted Everbridge communications
- Website alert widget implementation and testing
- UX testing and identification of areas for improvement
ASSUMPTION: These projects are designed to provide the intern with practical experience and a tangible impact on the company's operations.
❓ Key Questions to Ask During Interview
- What are the most important priorities for this internship?
- How does this internship fit into the company's overall goals and objectives?
- What opportunities are there for growth and learning within the company?
- What is the company's approach to sustainability and environmental responsibility?
- What is the company's culture like, and how does this role contribute to it?
ASSUMPTION: These questions can help the intern better understand the role, the company, and the opportunities for growth and learning.
📌 Next Steps for Applicants
To apply for this position:
- Submit your application through this link
- Tailor your resume and cover letter to highlight relevant skills and experiences for this internship
- Prepare for interview questions that focus on your problem-solving skills, communication abilities, and willingness to learn
- Follow up with the hiring manager after your interview to express your interest in the position
⚠️ This job description contains AI-assisted information. Details should be verified directly with the employer before making decisions.
