📌 Core Information
🔹 Job Title: Internal Communications Officer
🔹 Company: Veolia
🔹 Location: Kings Cross, London (Hybrid)
🔹 Job Type: Full-time
🔹 Category: Communications
🔹 Date Posted: April 4, 2025
🔹 Experience Level: 2-5 years
🔹 Remote Status: Hybrid (London-based with flexible working)
🚀 Job Overview
Key aspects of this role include:
- Managing internal communication channels to keep employees informed, inspired, and engaged
- Creating multi-channel assets and preparing the monthly newsletter, Veolia Essentials
- Collaborating with stakeholders to develop and implement effective communication strategies
- Project managing the end-to-end delivery of communication projects and campaigns
- Working in a cross-functional and matrix team environment
ASSUMPTION: This role requires strong communication skills, project management capabilities, and the ability to work effectively with various stakeholders.
📋 Key Responsibilities
✅ Manage internal communication channels, creating written and video materials for online and offline channels
✅ Brief and coordinate the production of communication materials through the in-house creative team
✅ Draft messages or scripts from internal experts for presentation to staff in written or spoken form
✅ Manage and engage with key stakeholders, establishing yourself as an internal communications expert
✅ Develop comprehensive internal communications plans and implement them, evaluating their effectiveness
ASSUMPTION: The role involves managing multiple projects simultaneously, requiring strong organizational skills and the ability to meet tight deadlines.
🎯 Required Qualifications
Education: Bachelor's degree in Communications, Journalism, or a related field
Experience: Proven experience in communications, particularly in developing compelling content and managing various channels under tight deadlines
Required Skills:
- Exceptional written and verbal communication skills
- Strong stakeholder influencing capabilities
- Excellent project management skills
- Proficiency in data analysis and presentation of reports
- Outstanding interpersonal skills with a talent for building relationships across all levels of the organization
Preferred Skills:
- Experience in the environmental services industry
- Fluency in additional languages
ASSUMPTION: Candidates with experience in a similar role or industry will have a strong advantage.
💰 Compensation & Benefits
Salary Range: £28,000 - £35,000 per annum (based on experience and industry standards for a role of this level in London)
Benefits:
- 25 days of annual leave
- Access to the company pension scheme
- Discounts on various products and services
- Access to health resources, including a 24-hour virtual GP
- One paid day per year to volunteer and support the community
- Ongoing training and development opportunities
Working Hours: 40 hours per week, with flexible working options available
ASSUMPTION: The salary range provided is an estimate based on industry standards for a role of this level in London. The actual salary may vary depending on the candidate's experience and skills.
📌 Applicant Insights
🔍 Company Context
Industry: Environmental Services. Veolia is a global leader in optimized resource management, providing water, waste, and energy management solutions.
Company Size: Veolia is a large corporation with over 10,000 employees in the UK and Ireland alone, offering numerous opportunities for growth and development.
Founded: Veolia was founded in 1853 and has since grown into a global company with operations in over 40 countries.
Company Description:
- Veolia partners with cities and industries to manage water, waste, and energy resources more sustainably
- The company aims to develop access to resources, preserve available resources, and renew them
- Veolia is committed to creating an inclusive work environment where everyone can be their true selves
Company Specialties:
- Water management (water treatment, distribution, and supply)
- Waste management (collection, treatment, recycling, and recovery)
- Energy management (energy production, supply, and efficiency)
Company Website: Veolia France
ASSUMPTION: Veolia's global presence and diverse range of services offer candidates the opportunity to work on various projects and gain exposure to different aspects of the business.
📊 Role Analysis
Career Level: Mid-level. This role offers opportunities for growth and development within the communications department and the wider organization.
Reporting Structure: The Internal Communications Officer will report directly to the Head of Internal Communications and work closely with various departments across the organization.
Work Arrangement: Hybrid. The role is based in Kings Cross, London, with flexible working options available.
Growth Opportunities:
- Progression within the communications department, such as senior roles or specialist positions
- Opportunities to work on diverse projects and gain exposure to different aspects of the business
- Access to training and development opportunities to enhance skills and advance career prospects
ASSUMPTION: Veolia's large size and diverse range of services provide numerous opportunities for career growth and development.
🌍 Location & Work Environment
Office Type: Modern, collaborative workspace with state-of-the-art facilities
Office Location(s): Kings Cross, London
Geographic Context:
- Kings Cross is a vibrant, multicultural neighborhood in central London, offering excellent transport links and a wide range of amenities
- The area is home to various tech, media, and creative industries, providing ample networking opportunities
- London is a global hub for environmental sustainability, with numerous initiatives and events focused on resource management
Work Schedule: Monday to Friday, 9:00 AM to 5:30 PM, with flexible working options available
ASSUMPTION: The hybrid work arrangement offers a good balance between on-site collaboration and remote flexibility.
💼 Interview & Application Insights
Typical Process:
- Online application and resume screening
- Phone or video screening with the HR department
- Face-to-face interview with the hiring manager and a member of the internal communications team
- Final interview with the Head of Internal Communications
Key Assessment Areas:
- Communication skills, both written and verbal
- Project management capabilities
- Stakeholder engagement and influencing skills
- Cultural fit and alignment with Veolia's values
Application Tips:
- Tailor your resume and cover letter to highlight your relevant experience and skills
- Provide specific examples of your communication and project management capabilities
- Demonstrate your understanding of Veolia's business and the role's responsibilities
- Prepare questions to ask the interviewer about the role, team, or company to show your interest and engagement
ATS Keywords: Internal Communications, Content Creation, Stakeholder Engagement, Project Management, Communications Channels, Employee Engagement, Multi-Channel Assets, Newsletter, Written and Verbal Communication
ASSUMPTION: Veolia's application process is designed to assess candidates' skills and cultural fit, with a focus on communication and project management capabilities.
🛠️ Tools & Technologies
- Microsoft Office Suite (Word, PowerPoint, Excel)
- Content management systems (CMS) and intranet platforms
- Design and graphics software (e.g., Adobe Creative Suite)
- Project management tools (e.g., Asana, Trello, Microsoft Project)
ASSUMPTION: The tools and technologies required for this role are standard for internal communications professionals.
👔 Cultural Fit Considerations
Company Values:
- Responsibility: Veolia takes responsibility for the environment and the communities in which it operates
- Creativity: Veolia fosters innovation and creativity to drive sustainable solutions
- Expertise: Veolia leverages its expertise to deliver high-quality services and solutions
Work Style:
- Collaborative: Veolia encourages teamwork and cross-functional collaboration
- Agile: Veolia embraces change and adapts to new challenges and opportunities
- Inclusive: Veolia values diversity and fosters an inclusive work environment
Self-Assessment Questions:
- How do you align with Veolia's values, particularly responsibility and creativity?
- How comfortable are you working in a hybrid environment, balancing on-site collaboration and remote work?
- How does your work style complement Veolia's collaborative, agile, and inclusive culture?
ASSUMPTION: Veolia's company culture is built on strong values, fostering collaboration, agility, and inclusivity.
⚠️ Potential Challenges
- The role may require managing multiple projects simultaneously, with tight deadlines
- Working with various stakeholders across the organization may present communication challenges
- The role may involve occasional travel to other Veolia sites or client locations
- The environmental services industry is subject to regulatory changes and market fluctuations
ASSUMPTION: The potential challenges of this role are typical for internal communications professionals and can be managed effectively with strong project management and communication skills.
📈 Similar Roles Comparison
- Compared to other internal communications roles, this position offers a broader range of responsibilities and the opportunity to work on diverse projects
- Veolia's global presence and diverse range of services provide unique opportunities for career growth and development
- This role may offer more exposure to senior leadership and strategic decision-making processes compared to similar roles in smaller organizations
ASSUMPTION: Veolia's large size and diverse range of services set this role apart from similar positions in smaller organizations.
📝 Sample Projects
- Developing and implementing a comprehensive internal communications plan for a major company initiative
- Creating engaging content for various channels, such as newsletters, intranet pages, and social media platforms
- Managing the end-to-end delivery of a company-wide survey, including communication materials and analysis of results
ASSUMPTION: The sample projects provided are representative of the types of tasks and responsibilities associated with this role.
❓ Key Questions to Ask During Interview
- How does this role contribute to Veolia's overall business strategy and objectives?
- What are the key priorities for this role in the first 30, 60, and 90 days?
- How does the internal communications team collaborate with other departments across the organization?
- What opportunities are there for professional development and growth within the communications department and the wider organization?
- How does Veolia support work-life balance and employee well-being?
ASSUMPTION: Asking thoughtful questions during the interview demonstrates your interest in the role and engagement with the company's mission and values.
📌 Next Steps for Applicants
To apply for this position:
- Submit your application through this link
- Tailor your resume and cover letter to highlight your relevant experience and skills, particularly in communication and project management
- Prepare for the interview by researching Veolia's business, the role's responsibilities, and the company's values and culture
- Follow up with the hiring manager within a week after the interview to express your interest and reiterate your qualifications
⚠️ This job description contains AI-assisted information. Details should be verified directly with the employer before making decisions.
