📌 Core Information
🔹 Job Title: Internal Communications Specialist
🔹 Company: Travel + Leisure Co.
🔹 Location: Orlando, Florida
🔹 Job Type: Full-Time
🔹 Category: Hospitality
🔹 Date Posted: April 8, 2025
🔹 Experience Level: 2-5 years
🔹 Remote Status: On-site
🚀 Job Overview
Key aspects of this role include:
- Supporting the development and execution of internal communications initiatives
- Maintaining and enhancing internal communication tools and channels
- Collaborating with business partners to ensure communications are clear, on-brand, and aligned with strategy
- Creating engaging content, including executive scripts, videos, newsletters, and intranet content
- Managing project timelines and deliverables, and tracking communications performance
ASSUMPTION: This role requires a high level of organization, attention to detail, and strong communication skills. The ideal candidate will be comfortable working in a fast-paced environment and managing multiple projects simultaneously.
📋 Key Responsibilities
✅ Maintain internal communication tools and channels, including the company intranet, email platform, and mobile communication tools
✅ Draft and distribute communications, including email memos, internal announcements, executive scripts, videos, newsletters, FAQs, and intranet content
✅ Manage project timelines and deliverables in collaboration with internal communications teammates and business partners
✅ Develop executive-facing PowerPoint presentations and talking points that bring business narratives to life in a compelling, visual way
✅ Execute internal communications plans that support enterprise-wide initiatives, brand milestones, and leader messaging
✅ Contribute to storytelling efforts, identifying and developing content that highlights employee success stories, business achievements, and culture moments
✅ Track communications performance through analytics and reporting, using insights to continuously improve internal messaging
✅ Support event execution, including employee town halls, recognition events, and special initiatives—coordinating logistics, creating presentations, and supporting message development
ASSUMPTION: This role may require occasional travel (5%) for resort/site visits, support for projects and initiatives, business meetings, and conferences.
🎯 Required Qualifications
Education: Bachelor’s degree in communications, Public Relations, Journalism, Marketing, or related field
Experience: 2-5 years of experience in internal communications, with a focus on content development, project management, and execution
Required Skills:
- Excellent writing, editing, and storytelling skills—able to adapt tone and voice and tailor messages for different audiences and formats
- Strong attention to detail and organizational skills; able to manage multiple projects in a fast-paced, deadline-driven environment
- Technologically savvy, able to understand, learn, and enhance internal communications channels
- Proficient in Microsoft Office, especially PowerPoint
- Experience with intranet platforms or digital publishing tools a plus
Preferred Skills:
- Experience in hospitality or travel
ASSUMPTION: Experience equivalent to the education requirement may be accepted in lieu of the education requirement.
💰 Compensation & Benefits
Salary Range: $55,000 - $70,000 per year (Estimated, based on industry standards for a mid-level internal communications specialist in Orlando)
Benefits:
- Medical
- Dental
- Vision
- Flexible spending accounts
- Life and accident coverage
- Disability
- Paid time off, parental leave, and holidays (depending on position)
- Wish day paid time to volunteer at an approved organization of your choice
- 401k with employer match (subject to eligibility requirements, including tenure)
- Legal and identity theft plan
- Voluntary income protection benefits
- Wellness program (subject to provider availability)
- Employee Assistance Program
Working Hours: Full-time, typically Monday-Friday, 9:00 AM - 5:00 PM (with flexibility for project needs)
ASSUMPTION: The salary range provided is an estimate based on industry standards for a mid-level internal communications specialist in Orlando. The actual salary may vary based on the candidate's experience, skills, and the company's internal equity.
📌 Applicant Insights
🔍 Company Context
Industry: Hospitality. Travel + Leisure Co. is the world’s leading vacation ownership and travel membership company, providing vacations to travelers every year and offering a diverse range of resorts, travel clubs, and lifestyle travel brands.
Company Size: 10,001+ employees. As a large company, Travel + Leisure Co. offers a wide range of opportunities for career growth and development.
Founded: 1972 (as a part of Wyndham Hotels and Resorts, later spun off as a separate company)
Company Description:
- Travel + Leisure Co. puts the world on vacation by providing exceptional travel experiences through its vacation ownership, travel club, and lifestyle travel brands
- The company's extensive Vacation Ownership portfolio includes trusted and iconic vacation club brands with a combined 270+ resorts worldwide, offering quality, flexibility, and value to more than 800,000 timeshare owners
- Through its Travel and Membership business line, the company unlocks even more travel inspiration and opportunities via its signature subscription travel club, Travel + Leisure GO, and pioneering timeshare exchange network, RCI
Company Specialties:
- Vacation Ownership
- Travel Club
- Lifestyle Travel
- Hospitality
- Resorts
Company Website: https://www.travelandleisureco.com
ASSUMPTION: Travel + Leisure Co. is a well-established company in the hospitality industry, with a strong reputation for providing exceptional travel experiences and a commitment to responsible tourism.
📊 Role Analysis
Career Level: Mid-level. This role is suitable for a professional with 2-5 years of experience in internal communications, seeking to grow their career in a dynamic and fast-paced environment.
Reporting Structure: This role reports directly to the Manager, Internal Communications.
Work Arrangement: On-site, with occasional travel (5%) required for resort/site visits, support for projects and initiatives, business meetings, and conferences.
Growth Opportunities:
- Potential to advance to a senior-level role within the internal communications team
- Opportunities to work on diverse projects and initiatives, gaining exposure to various aspects of the business
- Access to professional development resources and training programs
ASSUMPTION: As a large company, Travel + Leisure Co. offers numerous opportunities for career growth and development. The internal communications team is a critical function within the organization, and there may be opportunities for advancement as the company continues to grow and evolve.
🌍 Location & Work Environment
Office Type: Corporate headquarters. The Orlando Corporate Headquarters is a modern, professional environment that fosters collaboration and innovation.
Office Location(s): 6277 Sea Harbor Dr, Orlando, Florida 32821, US
Geographic Context:
- Orlando is a vibrant city with a diverse range of cultural attractions, theme parks, and outdoor activities
- The Orlando area offers a competitive job market with numerous opportunities in the hospitality and tourism industries
- The cost of living in Orlando is generally lower than in other major metropolitan areas in the United States
Work Schedule: Full-time, typically Monday-Friday, 9:00 AM - 5:00 PM (with flexibility for project needs)
ASSUMPTION: The Orlando area offers a unique blend of urban and suburban living, with a variety of housing options and neighborhoods to suit different preferences and budgets.
💼 Interview & Application Insights
Typical Process:
- Online application submission
- Phone or video screen with the hiring manager
- In-person or virtual interview with the hiring manager and a team member
- Final interview with the senior leader of the internal communications team
Key Assessment Areas:
- Communication skills, both written and verbal
- Project management and organizational skills
- Cultural fit and alignment with company values
- Problem-solving and critical thinking abilities
Application Tips:
- Tailor your resume and cover letter to highlight your internal communications experience and relevant skills
- Provide specific examples of your communication skills in action, such as successful internal communications campaigns or projects
- Demonstrate your understanding of the hospitality industry and Travel + Leisure Co.'s business by researching the company and preparing thoughtful questions to ask during the interview
ATS Keywords: Internal Communications, Content Development, Project Management, Storytelling, Writing, Editing, Organizational Skills, Microsoft Office, PowerPoint, Digital Publishing Tools, Agility, Relationship Building, Hospitality, Travel
ASSUMPTION: The interview process for this role may take several weeks, as the company aims to find the best fit for the team and ensure a smooth onboarding process.
🛠️ Tools & Technologies
- Microsoft Office Suite (Word, Excel, PowerPoint)
- Intranet platforms (e.g., SharePoint, Yammer)
- Digital publishing tools (e.g., Adobe Creative Suite, Canva)
- Project management tools (e.g., Asana, Trello)
ASSUMPTION: The specific tools and technologies used in this role may vary depending on the company's internal systems and the candidate's areas of expertise.
👔 Cultural Fit Considerations
Company Values:
- Put the World on Vacation
- Innovation and Growth
- Hospitality and Responsible Tourism
- Diversity, Equity, and Inclusion
- Integrity and Accountability
Work Style:
- Collaborative and team-oriented
- Fast-paced and dynamic
- Adaptable and open to change
- Focused on delivering exceptional results
Self-Assessment Questions:
- How do you align with Travel + Leisure Co.'s company values, particularly 'Put the World on Vacation' and 'Hospitality and Responsible Tourism'?
- How do you approach working in a fast-paced, dynamic environment, and how do you adapt to change?
- Can you provide an example of a time when you had to manage multiple projects simultaneously, and how did you ensure the successful completion of each project?
ASSUMPTION: Travel + Leisure Co. values a diverse and inclusive work environment, and candidates who can demonstrate their commitment to these principles will be well-suited to the company's culture.
⚠️ Potential Challenges
- Managing multiple projects and deadlines in a fast-paced environment
- Adapting to changes in priorities and business needs
- Working with various stakeholders and business partners to ensure consistent and effective communication
- Occasional travel requirements (5%) for resort/site visits, support for projects and initiatives, business meetings, and conferences
ASSUMPTION: The internal communications specialist role can be challenging at times, but it also offers numerous opportunities for growth, learning, and making a significant impact on the organization.
📈 Similar Roles Comparison
- Compared to other internal communications roles, this position may require more frequent travel and a greater emphasis on project management and stakeholder collaboration
- In the hospitality industry, internal communications plays a critical role in engaging employees and fostering a positive work environment, which can make this role particularly rewarding
- Career progression in internal communications may involve transitioning to a senior-level role within the team or exploring opportunities in related fields, such as external communications or public relations
ASSUMPTION: While this role shares similarities with other internal communications positions, it also has unique aspects that reflect the specific needs and culture of Travel + Leisure Co.
📝 Sample Projects
- Developing and executing a comprehensive internal communications plan for a major company-wide initiative, such as a rebranding or strategic pivot
- Creating engaging content for the company intranet, including employee success stories, business achievements, and cultural moments
- Managing the logistics and communications for a large-scale employee event, such as an annual conference or recognition ceremony
ASSUMPTION: The specific projects undertaken by the internal communications specialist may vary depending on the company's priorities and the candidate's areas of expertise.
❓ Key Questions to Ask During Interview
- Can you describe the internal communications team's structure and how this role fits within the organization?
- How does the internal communications team collaborate with other departments, such as HR, marketing, and executive leadership?
- What are the most significant internal communications initiatives planned for the upcoming year, and how will this role contribute to their success?
- How does Travel + Leisure Co. support the professional development and growth of its internal communications team members?
- What is the company's approach to work-life balance, and how is this supported within the internal communications team?
ASSUMPTION: Asking thoughtful and well-researched questions during the interview process demonstrates your interest in the role and commitment to understanding the company's culture and priorities.
📌 Next Steps for Applicants
To apply for this position:
- Submit your application through this link
- Tailor your resume and cover letter to highlight your internal communications experience and relevant skills
- Prepare specific examples of your communication skills in action, such as successful internal communications campaigns or projects
- Research the company and prepare thoughtful questions to ask during the interview
- Follow up with the hiring manager one week after submitting your application to confirm receipt and express your continued interest in the position
⚠️ This job description contains AI-assisted information. Details should be verified directly with the employer before making decisions.
