IT Communications Manager

📌 Core Information

🔹 Job Title: IT Communications Manager

🔹 Company: European Dynamics

🔹 Location: Luxembourg

🔹 Job Type: Full-time, Hybrid

🔹 Category: IT & Software

🔹 Date Posted: April 25, 2025

🔹 Experience Level: 10+ years

🔹 Remote Status: On-site/Hybrid

🚀 Job Overview

Key aspects of this role include:

• Managing press communications, news articles, emails, and social media
• Updating and maintaining Confluence pages for multiple projects
• Guiding users in the usage of wikis, collaborative sites, and CMS
• Participating in corporate meetings and technical working groups
• Creating presentations and maintaining master decks

ASSUMPTION: This role requires strong communication skills and experience in IT communications management. The hybrid work arrangement will involve working both on-site and at customer premises.

📋 Key Responsibilities

✅ Create and manage press communication, news articles, emails, and social media content

✅ Maintain Confluence pages for internal and external use, for multiple projects

✅ Guide and support users in the usage of wikis, collaborative sites, and CMS

✅ Advise on solutions for existing technical platforms, including customizations required

✅ Frequently review existing communications material, correct misalignments, and coordinate with space users

✅ Write communication material, including content and graphics

✅ Participate in corporate meetings and progress on the strategy and usage of these tools within the corporate environment

✅ Create presentations and maintain master decks up to date

✅ Participate in technical working groups, progress meetings, and meetings with users

ASSUMPTION: The role requires a strong understanding of IT technical background and the ability to understand and communicate complex information effectively.

🎯 Required Qualifications

Education: University degree

Experience: 9+ years of IT relevant experience, with a focus on IT Communications Management

Required Skills:

• Excellent command of English, both written and spoken
• Good knowledge of Confluence wikis and its content administration
• Ability to understand the IT technical background of the content material
• Experience with IT Technical writing and documentation
• Experience with Communications Management: newsletters, emails, social media, press releases, etc.
• Experience with creating representations
• Proven conceptual understanding of content structuring, storage, access, and presentation elements
• Awareness of software development and service methodologies (e.g., Agile, ITIL)

Preferred Skills:

• Experience with graphic design tools
• Familiarity with project management methodologies

ASSUMPTION: Candidates with a strong background in IT communications and a proven track record in managing complex projects will be highly competitive for this role.

💰 Compensation & Benefits

Salary Range: €50,000 - €70,000 per year (Estimated, based on industry standards for the role, experience level, and location)

Benefits:

• Competitive remuneration, either on contract basis or with full benefits package
• Opportunity to work with a major European Institution in an international, multilingual, and multicultural environment

Working Hours: Full-time, with flexibility for hybrid work arrangement

ASSUMPTION: The salary range is an estimate based on industry standards for the role, experience level, and location. The actual salary may vary based on the candidate's qualifications and the company's internal policies.

📌 Applicant Insights

🔍 Company Context

Industry: IT Services and IT Consulting

Company Size: 1,001-5,000 employees

Founded: 1993

Company Description:

• European Dynamics is a leading Information Technologies service provider and software developer in the field of eGovernment
• The company operates internationally as a group of companies headquartered in Luxembourg
• European Dynamics works with c. 100 clients globally, including Federal Governments, European Institutions & International Organisations in more than 30 countries and 4 continents

Company Specialties:

• Information & Communication Technologies
• e-Government
• e-Business
• e-Procurement
• Content, document, and knowledge management
• ICT security and e-Collaboration

Company Website: http://www.eurodyn.com

ASSUMPTION: European Dynamics is a well-established company with a strong presence in the IT industry, offering opportunities for growth and development in an international environment.

📊 Role Analysis

Career Level: Mid to Senior level, with potential for growth and advancement within the company

Reporting Structure: The IT Communications Manager will report directly to the company's security team and closely cooperate with a major client's IT team on site

Work Arrangement: Hybrid, with work carried out either in the company's premises or on site at customer premises

Growth Opportunities:

• Potential to work on multiple projects and gain experience in various aspects of IT communications
• Opportunity to work with a major European Institution and expand professional network
• Chance to develop skills in project management and team leadership

ASSUMPTION: This role offers a unique opportunity to gain experience in a dynamic and international environment, with potential for growth and advancement within the company.

🌍 Location & Work Environment

Office Type: Hybrid, with work carried out both in the company's premises and on site at customer premises

Office Location(s): Luxembourg

Geographic Context:

• Luxembourg is a small, landlocked country in Western Europe, bordered by Belgium, France, and Germany
• The country is known for its financial sector and has a strong focus on technology and innovation
• Luxembourg offers a high quality of life, with a multicultural environment and a strong sense of community

Work Schedule: Full-time, with flexibility for hybrid work arrangement

ASSUMPTION: Luxembourg offers a unique work environment, with a strong focus on technology and innovation, and a high quality of life.

💼 Interview & Application Insights

Typical Process:

• Online application submission
• Phone or video screening
• On-site or virtual interview with the hiring manager
• Final decision and offer

Key Assessment Areas:

• Communication skills and ability to manage complex information
• Experience with IT communications and technical writing
• Understanding of software development and service methodologies
• Cultural fit and alignment with company values

Application Tips:

• Tailor your resume and cover letter to highlight your relevant experience and skills
• Demonstrate your understanding of the role and the company's mission and values
• Prepare examples of your communication materials and be ready to discuss them in the interview

ATS Keywords: IT Communications Management, Confluence, Technical Writing, Content Structuring, Software Development Methodologies, Social Media Management, Press Releases, Email Communication, Newsletters, Graphic Design, Presentation Creation, User Guidance, Collaboration Tools, Content Administration, Project Management, Stakeholder Engagement

ASSUMPTION: The application process for this role will focus on assessing the candidate's communication skills, experience with IT communications, and cultural fit with the company.

🛠️ Tools & Technologies

• Confluence
• Collaboration tools (e.g., Jira, Slack)
• Graphic design tools (e.g., Adobe Creative Suite, Canva)
• Project management tools (e.g., Asana, Trello)

ASSUMPTION: The role requires proficiency in Confluence and familiarity with collaboration tools, graphic design tools, and project management tools.

👔 Cultural Fit Considerations

Company Values:

• Engineer
• Innovate
• Excite

Work Style:

• Collaborative and team-oriented
• Adaptable and flexible, with a focus on continuous learning
• Results-driven, with a strong commitment to quality and excellence

Self-Assessment Questions:

• Do you have a proven track record of managing complex IT communications projects?
• Are you comfortable working in a dynamic and international environment?
• Do you have strong communication skills and the ability to manage complex information effectively?

ASSUMPTION: European Dynamics values candidates who are adaptable, collaborative, and results-driven, with a strong commitment to quality and excellence.

⚠️ Potential Challenges

• Managing multiple projects and stakeholders simultaneously
• Working in a dynamic and international environment, with a diverse range of clients and cultures
• Keeping up with the latest trends and best practices in IT communications and technical writing
• Balancing the demands of on-site work and work in the company's premises

ASSUMPTION: The role may present challenges in managing multiple projects and stakeholders, working in a dynamic and international environment, and balancing the demands of on-site work and work in the company's premises.

📈 Similar Roles Comparison

• This role differs from related positions in its focus on IT communications management and its hybrid work arrangement
• Industry-specific context: The role is part of the eGovernment sector, with a focus on IT services and software development
• Career path comparison: The role offers potential for growth and advancement within the company, with opportunities to work on multiple projects and gain experience in various aspects of IT communications

ASSUMPTION: This role offers unique opportunities and challenges compared to related positions, with a focus on IT communications management and a hybrid work arrangement.

📝 Sample Projects

• Managing press communications for a major European Institution
• Creating and maintaining Confluence pages for multiple projects
• Guiding users in the usage of wikis, collaborative sites, and CMS

ASSUMPTION: These sample projects demonstrate the range of responsibilities and the level of complexity involved in the role.

❓ Key Questions to Ask During Interview

• Can you describe the team structure and how this role fits into it?
• How does the company support the professional development of its employees?
• What are the key priorities for this role in the first 90 days?
• How does the company approach work-life balance for hybrid roles?
• What are the most challenging aspects of this role, and how can I best prepare for them?

ASSUMPTION: These key questions will help candidates better understand the role, the company culture, and the expectations for the position.

📌 Next Steps for Applicants

To apply for this position:

• Submit your application through this link
• Tailor your resume and cover letter to highlight your relevant experience and skills
• Prepare examples of your communication materials and be ready to discuss them in the interview
• Follow up with the hiring manager within one week of submitting your application

⚠️ This job description contains AI-assisted information. Details should be verified directly with the employer before making decisions.