JMU Digital Content and Social Media Coordinator - James Madison University

📌 Core Information

🔹 Job Title: JMU Digital Content and Social Media Coordinator

🔹 Company: Aramark

🔹 Location: Harrisonburg, Virginia, United States

🔹 Job Type: On-site

🔹 Category: Not specified, but aligns with University Services and Hospitality

🔹 Date Posted: April 2, 2025

🔹 Experience Level: 0-2 years

🔹 Remote Status: On-site

📌 Essential Job Details

🚀 Job Overview

Key aspects of this role include:

• Administrative support to management
• Maintaining office operations
• Data entry and record maintenance
• Customer service and communication

ASSUMPTION: This role may focus on digital content aspects related to internal communications within the university setting due to the specific title involving digital content and social media coordination.

📋 Key Responsibilities

✅ Distributing mail, ordering, and stocking supplies

✅ Answering phones and greeting visitors

✅ Assisting unit management with clerical tasks such as accounting, payroll, and human resources

✅ Maintaining office memos and informative postings

✅ Operating technology like copy/scanners and MS Office suite

ASSUMPTION: The role will also include elements of content creation or management of social media platforms relevant to JMU's digital presence, although not explicitly mentioned.

🎯 Required Qualifications

Education: Not specified

Experience: 0-2 years, prior administrative experience preferred

Required Skills:

• Microsoft Office proficiency
• Strong interpersonal and communication skills
• Attention to detail

Preferred Skills:

• Experience with digital content creation
• Familiarity with social media management tools

ASSUMPTION: The emphasis on digital skills may be preferred given the job title indicating a focus on digital content and social media coordination.

💰 Compensation & Benefits

Salary Range: Not specified; competitive based on industry standards for entry-level administrative roles at large organizations.

Benefits:

• Health insurance
• Retirement savings plans
• Professional development opportunities

Working Hours: Full-time, 40 hours per week

ASSUMPTION: Compensation includes standard market-aligned benefits, as well as potential access to campus facilities and events.

📌 Applicant Insights

🔍 Company Context

Industry: Hospitals and Health Care, with a focus on dining and facilities management services for institutions like universities.

Company Size: Over 10,001 employees, offering extensive resources and international reach.

Founded: Specific year not provided, but Aramark has a long-established presence in facilities management and services.

Company Description:

• Provides food and facilities services across diverse sectors
• Operates in 15 countries
• Known for commitment to service and community

Company Specialties:

• Patient & Retail Food Services
• Facility Services
• Environmental Services

Company Website: healthcareinsights.aramark.com/healthcareplus

ASSUMPTION: Despite the title, the role might integrate broader Aramark systems, and data serves as a complement to the specific duties related to university-specific program support.

📊 Role Analysis

Career Level: Entry-level, suitable for recent graduates or those early in their administrative career.

Reporting Structure: Reports to office or unit management, possibly under the direction of digital strategy or communications teams.

Work Arrangement: On-site, likely involving close collaboration with campus staff and students.

Growth Opportunities:

• Expansion into digital marketing roles
• Advancement to senior administrative positions
• Exposure to higher education sector management

ASSUMPTION: The role may offer pathways into content management or digital communication as the university’s digital footprint expands.

🌍 Location & Work Environment

Office Type: Campus-based office, promoting a collaborative educational environment.

Office Location(s): James Madison University, Harrisonburg, Virginia

Geographic Context:

• Located in the Shenandoah Valley
• Rich academic and cultural setting
• Consistent community-engagement opportunities

Work Schedule: Monday to Friday, typical business hours with potential for occasional events or special projects outside normal hours

ASSUMPTION: Engaging campus environment expected to support a vibrant, welcoming work culture.

💼 Interview & Application Insights

Typical Process:

• Initial application review
• Phone or video screening
• In-person interview with management

Key Assessment Areas:

• Technical competency with Microsoft Office
• Understanding of digital content strategies
• Interpersonal skills

Application Tips:

• Emphasize digital content experience
• Highlight any campus engagement or student services experience
• Demonstrate strong organizational skills

ATS Keywords: Administrative Support, MS Office, Digital Content, Social Media Coordination, Customer Service

ASSUMPTION: Stakeholders might value proactive engagement with digital media trends in university settings.

🛠️ Tools & Technologies

• Microsoft Outlook, Word, PowerPoint, Excel
• Social media platforms (e.g., Facebook, Instagram)
• Office communication systems

ASSUMPTION: Expected to utilize current technologies for efficient office management and digital strategy implementation.

👔 Cultural Fit Considerations

Company Values:

• Commitment to service excellence
• Focus on sustainability and community involvement
• Collaborative and inclusive workplace

Work Style:

• Team-oriented and proactive
• Flexible and adaptive to change
• Detail-oriented and organized

Self-Assessment Questions:

• Am I comfortable working in a university setting?
• How do I handle digital content and social media challenges?
• Do I thrive in routine administrative roles with dynamic duties?

ASSUMPTION: The role requires adaptability to both traditional administrative tasks and modern digital coordination efforts.

⚠️ Potential Challenges

• Managing priorities across university stakeholders
• Keeping updated with digital media trends
• Balancing routine tasks with ad hoc project needs
• Integrating university policies with Aramark guidelines

ASSUMPTION: Challenges may include adapting to evolving digital communication demands and campus events.

📈 Similar Roles Comparison

• Roles at other universities may focus more on student engagement
• Positions in smaller companies might offer broader responsibilities
• Hospitality and management roles could present more customer-facing duties

ASSUMPTION: Similar roles might not offer the same blend of digital coordination and office administration found here.

📝 Sample Projects

• Creating digital newsletters for campus updates
• Coordinating social media campaigns for university events
• Managing digital content for internal communication systems

ASSUMPTION: Sample projects likely involve blending traditional office tasks with digital outreach efforts.

❓ Key Questions to Ask During Interview

• How does this role support the university’s digital strategy?
• What are the expectations for managing social media content?
• How often do digital content strategies get reviewed or updated?
• What opportunities exist for professional growth in this role?
• How does this role interface with campus management and Aramark leadership?

ASSUMPTION: These questions aim to clarify expectations around digital tasks and cross-functional collaboration.

📌 Next Steps for Applicants

To apply for this position:

• Submit your application through this link
• Prepare your resume to highlight relevant experience and skills
• Write a tailored cover letter addressing the job’s specific requirements
• Network with current or former Aramark employees if possible
• Follow up on your application after one week if not contacted

⚠️ This job description contains AI-assisted information. Details should be verified directly with the employer before making decisions.