Junior Account Executive (Public Sector)

📌 Core Information

🔹 Job Title: Junior Account Executive (Public Sector)

🔹 Company: Referral Board

🔹 Location: London, City of, United Kingdom

🔹 Job Type: On-site

🔹 Category: 💼 Account Management

🔹 Date Posted: Mon Mar 31, 2025

🔹 Experience Level: 2-5 years

🔹 Remote Status: Remote OK

📌 Essential Job Details

🚀 Job Overview

Key aspects of this role include:

• Engaging with Public Sector customers to ensure their successful use of Elastic's solutions.
• Collaborating with Account Managers to develop service offerings.
• Understanding the impact of technology on businesses and people.
• Having a process-oriented approach while being innovative.

ASSUMPTION: This role involves primarily interacting with government clients, focusing on how Elastic's AI solutions can drive efficiency and security.

📋 Key Responsibilities

✅ Cultivate sales by nurturing inbound leads and leveraging outbound prospecting strategies.

✅ Convert trial users to subscription customers by demonstrating the value within the Elastic Stack.

✅ Provide onboarding assistance during the Elastic Cloud trial conversion process.

✅ Prioritize outreach activities based on data analytics and telemetry.

✅ Focus on up-selling/cross-selling additional services to existing customers.

✅ Collaborate with the team to identify strategies for achieving sales goals and discovering new opportunities.

✅ Update sales activities in Salesforce for accurate, real-time forecasts.

ASSUMPTION: The role requires regular updates and communication through CRM systems like Salesforce to support strategic sales decisions.

🎯 Required Qualifications

Education: Not specified, but typically a bachelor's degree in a related field is beneficial.

Experience: 3+ years in Sales, preferably with SaaS products, and experience in the Public Sector.

Required Skills:

• Sales and SaaS experience
• Technical curiosity
• Business acumen

Preferred Skills:

• Collaborative problem-solving
• Creative thinking in pipeline growth

ASSUMPTION: The public sector experience is crucial for understanding regulatory and government-specific sales cycles.

💰 Compensation & Benefits

Salary Range: Competitive pay based on contribution rather than previous salary.

Benefits:

• Health coverage for you and your family
• Flexible locations and schedules for many roles
• Generous vacation days and parental leave

Working Hours: 40 hours per week with potential flexibility in scheduling.

ASSUMPTION: Compensation focuses on providing a balance between rewarding work contributions and supporting employee well-being through flexible and comprehensive benefits.

📌 Applicant Insights

🔍 Company Context

Industry: Software Development, focusing on Search, Observability, and Security.

Company Size: 4,314 employees, providing both global reach and an intimate work environment.

Founded: Not specified, but part of a legacy that powers over half of the Fortune 500 companies.

Company Description:

• Enables real-time data solutions for business intelligence.
• Offers comprehensive search and AI technology platforms.
• Focused on data security and observability enhancements.

Company Specialties:

• Big Data and Analytics
• Search technologies like Elasticsearch
• Cloud infrastructure and security solutions

Company Website: http://www.elastic.co

ASSUMPTION: The company's expanding global footprint and diverse specialty areas provide numerous opportunities for innovation and personal growth.

📊 Role Analysis

Career Level: Junior with opportunities for engagement in key government sectors.

Reporting Structure: Reports likely to the Account Manager or Sales Lead.

Work Arrangement: Primarily on-site with a degree of remote working flexibility.

Growth Opportunities:

• Professional development through hands-on SaaS experience.
• Networking opportunities in the public sector.
• Advancement into senior roles within the sales team.

ASSUMPTION: The position offers significant learning and growth due to its focus on key government departments and potential for upscaling within the company.

🌍 Location & Work Environment

Office Type: Corporate office environment with advanced technological resources.

Office Location(s): Primarily based in London, among other global locations like San Francisco and Amsterdam.

Geographic Context:

• Strategic location in London's business hub.
• Part of a network of global offices providing a diverse working culture.
• Exposure to varied market demands and opportunities.

Work Schedule: Standard hours with potential flexibilities based on project needs.

ASSUMPTION: Working in one of the world's leading financial centers offers networking benefits and insights into international sales strategies.

💼 Interview & Application Insights

Typical Process:

• Online application submission
• Initial HR screening
• Technical and role-specific interview rounds

Key Assessment Areas:

• Sales strategy understanding
• Technical knowledge of the company's products
• Interpersonal skills and cultural fit

Application Tips:

• Highlight experience with SaaS products and public sector projects.
• Demonstrate a track record of achieving sales targets.
• Showcase collaborative skills and innovative thinking.

ATS Keywords: Sales, SaaS, Public Sector, Technical Curiosity, Business Acumen

ASSUMPTION: The recruitment process emphasizes both technical capabilities and the ability to contribute positively to the team and company culture.

🛠️ Tools & Technologies

• Elastic Stack
• Salesforce CRM
• Elastic Cloud for AI solutions

ASSUMPTION: Familiarity with Elastic’s toolset will enhance your candidacy, as these tools are central to job functions.

👔 Cultural Fit Considerations

Company Values:

• Commitment to diversity and inclusion
• Emphasis on innovation and open communication
• Focus on customer success and collaborative problem-solving

Work Style:

• Dynamic and flexible approach to projects
• Embraces both individual initiative and team collaboration
• Continuous learning and professional growth mindset

Self-Assessment Questions:

• Do you have experience in handling SaaS products?
• Are you comfortable working in a dynamic, fast-paced environment?
• Can you adapt your sales strategies across diverse client needs?

ASSUMPTION: Candidates should be prepared to engage with a culturally diverse team and a variety of project challenges that require adaptive solutions.

⚠️ Potential Challenges

• Balancing client engagement with sales targets
• Navigating the complex needs of the public sector
• Adapting to high-paced technological advancements
• Coordinating across multiple time zones and cultural contexts

ASSUMPTION: The role may require periods of intense focus and the ability to troubleshoot issues quickly while maintaining client relationships.

📈 Similar Roles Comparison

• Roles in software sales often emphasize similar SaaS experience and client interaction skills.
• Positions in public sector consulting require understanding regulatory constraints and long sales cycles.
• Technology-based roles in client services may require similar technical problem-solving skills.

ASSUMPTION: This role compares closely to project management and account management positions in its client-centric functions and KPI-driven outcomes.

📝 Sample Projects

• Implementing a data analytics solution for a government agency
• Leading a cross-functional team to customize AI solutions
• Conducting a sales workshop to streamline public sector acquisitions

ASSUMPTION: The scope of projects may involve integrating AI technologies into existing public agencies' frameworks and enhancing their operational efficiency.

❓ Key Questions to Ask During Interview

• What are the key success metrics for this role?
• How does Elastic support professional development?
• Can you describe a typical client collaboration scenario?
• How does the team handle customer feedback and incorporate it into products?
• What are the main challenges currently faced by your sales team?

ASSUMPTION: Having prepared questions helps demonstrate your interest in strategic growth and understanding of team dynamics during interviews.

📌 Next Steps for Applicants

To apply for this position:

• Submit your application through this link
• Ensure your resume highlights relevant sales and public sector experience.
• Prepare for a multi-stage interview process focusing on technical, cultural, and strategic aspects.
• Be ready to showcase your problem-solving acumen.
• Engage proactively with recruiters to understand role expectations better.

⚠️ This job description contains AI-assisted information. Details should be verified directly with the employer before making decisions.