π Core Information
πΉ Job Title: Junior Account Representative
πΉ Company: Alphabe Insight Inc
πΉ Location: Tampa, Florida, United States
πΉ Job Type: Full-time
πΉ Category: Client Services & Business Development
πΉ Date Posted: April 6, 2025
πΉ Experience Level: Entry-level (0-2 years)
πΉ Remote Status: On-site
π Job Overview
Key aspects of this role include:
- Supporting account management team in maintaining and expanding client relationships
- Providing day-to-day support to clients and internal teams
- Communicating effectively with clients to address inquiries and ensure satisfaction
- Assisting in preparing presentations, reports, and proposals
- Monitoring account activity and identifying opportunities for growth or improvement
ASSUMPTION: This role is ideal for individuals who are enthusiastic, detail-oriented, and eager to build a long-term career in client services and business development. It offers a supportive work environment with growth opportunities.
π Key Responsibilities
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Assist in managing client accounts and providing day-to-day support
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Communicate effectively with clients to address inquiries and ensure satisfaction
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Support senior team members in preparing presentations, reports, and proposals
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Coordinate meetings and follow-ups with clients and internal teams
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Monitor account activity and identify opportunities for growth or improvement
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Maintain accurate and updated client records and documentation
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Participate in training sessions and team meetings to stay aligned with company goals
ASSUMPTION: The role requires a proactive approach to tasks, strong organizational skills, and the ability to handle multiple tasks in a fast-paced environment.
π― Required Qualifications
Education: Bachelorβs degree in Business, Marketing, or a related field preferred
Experience: Entry-level position (0-2 years)
Required Skills:
- Strong organizational and communication skills
- Ability to handle multiple tasks and prioritize in a fast-paced environment
- Excellent attention to detail and problem-solving abilities
- Eagerness to learn and grow within the company
- Proficiency in Microsoft Office (Excel, Word, PowerPoint)
Preferred Skills:
- Previous experience in account management or client services
- Fluency in additional languages (beneficial but not required)
ASSUMPTION: While a Bachelorβs degree is preferred, relevant experience and skills may be considered in lieu of formal education.
π° Compensation & Benefits
Salary Range: $35,000 - $45,000 per year (based on industry standards for entry-level account representatives in Tampa, FL)
Benefits:
- Competitive salary
- Growth opportunities within the company
- Comprehensive training and professional development
- Collaborative and supportive work environment
- Paid time off and holidays
Working Hours: Full-time (40 hours per week), with flexibility for occasional overtime as needed
ASSUMPTION: The salary range is an estimate based on industry standards and may vary depending on the candidate's experience and skills.
π Applicant Insights
π Company Context
Industry: Data-driven solutions provider, supporting clients across multiple industries
Company Size: 51-200 employees (small to mid-sized company, offering a close-knit work environment with opportunities for growth)
Founded: 2019 (relatively new company with a dynamic and innovative culture)
Company Description:
- Messa Sync is dedicated to streamlining business operations through efficient and reliable administrative services
- The company values accuracy, organization, and a proactive approach to every task
- Messa Sync supports clients in various industries, fostering a diverse and collaborative work environment
Company Specialties:
- Data-driven solutions
- Administrative services
- Client services and business development
Company Website: https://www.signaltrubrand.com
ASSUMPTION: Messa Sync's focus on data-driven solutions and administrative services requires strong organizational skills and attention to detail from its employees.
π Role Analysis
Career Level: Entry-level (Junior Account Representative)
Reporting Structure: Reports directly to the Account Management Team
Work Arrangement: On-site, full-time position with occasional flexibility for remote work
Growth Opportunities:
- Progression to Senior Account Representative or Account Manager roles
- Expansion into other areas of the business, such as project management or business development
- Professional development through training and workshops
ASSUMPTION: The Junior Account Representative role offers clear career progression paths and opportunities for professional growth within the company.
π Location & Work Environment
Office Type: Modern, collaborative office space
Office Location(s): 1515 Plumas St, Reno, Nevada 89509, US
Geographic Context:
- Tampa, Florida, offers a diverse and vibrant urban environment with a growing job market
- The city has a subtropical climate, with mild winters and hot, humid summers
- Tampa is home to various industries, including healthcare, finance, and tourism
Work Schedule: Monday-Friday, 9:00 AM - 5:00 PM, with a one-hour lunch break
ASSUMPTION: The office environment at Messa Sync is collaborative and supportive, fostering open communication and teamwork.
πΌ Interview & Application Insights
Typical Process:
- Online application and resume submission
- Phone or video screening with the HR department
- In-person or virtual interview with the Account Management Team
- Final interview with the company's leadership team
- Background check and offer extension
Key Assessment Areas:
- Communication skills and ability to handle client inquiries
- Organizational skills and attention to detail
- Problem-solving abilities and initiative
- Cultural fit and alignment with company values
Application Tips:
- Tailor your resume to highlight relevant skills and experiences for this role
- Prepare examples of your problem-solving abilities and client management experiences
- Demonstrate your enthusiasm for the role and eagerness to learn and grow within the company
- Research the company and its clients to show your understanding of their business and industry
ATS Keywords: Account Management, Client Services, Business Development, Communication Skills, Organizational Skills, Problem-solving, Microsoft Office, Entry-level, Tampa, Florida
ASSUMPTION: The application process at Messa Sync is designed to assess candidates' skills, experiences, and cultural fit, with a focus on communication, organization, and problem-solving abilities.
π οΈ Tools & Technologies
- Microsoft Office (Excel, Word, PowerPoint)
- Customer Relationship Management (CRM) software (e.g., Salesforce, HubSpot)
- Project management tools (e.g., Asana, Trello)
- Communication and collaboration platforms (e.g., Slack, Microsoft Teams)
ASSUMPTION: Proficiency in Microsoft Office is required, while experience with other tools and technologies may be beneficial but not required.
π Cultural Fit Considerations
Company Values:
- Accuracy: Messa Sync values precision and attention to detail in all tasks
- Organization: The company fosters a structured and efficient work environment
- Proactivity: Messa Sync encourages employees to take initiative and anticipate client needs
Work Style:
- Collaborative: The company values open communication and teamwork
- Adaptable: Employees should be comfortable working in a dynamic and evolving environment
- Detail-oriented: A strong focus on accuracy and attention to detail is essential
Self-Assessment Questions:
- Do you have strong organizational skills and the ability to manage multiple tasks effectively?
- Are you comfortable communicating with clients and addressing their inquiries?
- Do you have a proactive approach to problem-solving and anticipating client needs?
- Are you eager to learn and grow within a dynamic and collaborative work environment?
ASSUMPTION: Messa Sync values employees who are detail-oriented, proactive, and comfortable working in a collaborative environment.
β οΈ Potential Challenges
- Handling multiple tasks and prioritizing in a fast-paced environment
- Managing client expectations and addressing complex inquiries
- Adapting to a dynamic and evolving work environment
- Balancing the demands of client services and business development
ASSUMPTION: The Junior Account Representative role may present challenges in managing multiple tasks and prioritizing in a fast-paced environment, as well as adapting to a dynamic work environment.
π Similar Roles Comparison
- Junior Account Representative vs. Account Coordinator: Both roles focus on supporting account management teams, but the Junior Account Representative role offers more opportunities for growth and client interaction
- Industry-specific context: Messa Sync's focus on data-driven solutions and administrative services requires strong organizational skills and attention to detail
- Career path comparison: The Junior Account Representative role offers a clear path to progression, with opportunities to advance to Senior Account Representative or Account Manager positions
ASSUMPTION: The Junior Account Representative role at Messa Sync offers unique opportunities for growth and professional development within the company.
π Sample Projects
- Managing client accounts and ensuring client satisfaction for a major healthcare provider
- Assisting in the preparation of a comprehensive proposal for a new business development opportunity in the finance industry
- Monitoring account activity and identifying opportunities for growth or improvement for a diverse portfolio of clients
ASSUMPTION: The Junior Account Representative role involves a variety of tasks and projects, offering opportunities to gain experience in client management, business development, and project management.
β Key Questions to Ask During Interview
- What are the most challenging aspects of the Junior Account Representative role, and how can I best prepare for them?
- How does the company support the professional development and growth of its employees?
- What are the key priorities for this role in the first 90 days, and how will my performance be measured?
- How does the company foster a collaborative and supportive work environment?
- What are the most rewarding aspects of working at Messa Sync, according to current employees?
ASSUMPTION: Asking thoughtful and insightful questions during the interview process demonstrates your interest in the role and eagerness to contribute to the company's success.
π Next Steps for Applicants
To apply for this position:
- Submit your application through this link
- Tailor your resume to highlight relevant skills and experiences for this role
- Prepare examples of your problem-solving abilities and client management experiences
- Demonstrate your enthusiasm for the role and eagerness to learn and grow within the company
- Follow up with the HR department one week after submitting your application to confirm receipt and express your interest in the role
β οΈ This job description contains AI-assisted information. Details should be verified directly with the employer before making decisions.