π Core Information
πΉ Job Title: Junior Trade Marketing & Office Support Specialist
πΉ Company: Nestle Operational Services Worldwide SA
πΉ Location: Sarajevo, Bosnia and Herzegovina
πΉ Job Type: On-site
πΉ Category: Trade Marketing & Office Support
πΉ Date Posted: April 16, 2025
π Job Overview
Key aspects of this role include:
- Supporting planning and execution of in-store and online brand activation activities.
- Developing and optimizing POSM (Point-of-Sale Materials) in line with shopper insights and brand strategy.
- Coordinating with Sales, Marketing, and agencies to roll out BTL campaigns, promotions, and prize-winning activations.
- Monitoring performance and trends, proposing improvements, and tracking budgets and materials.
- Ensuring all activities follow internal policies and support continuous business growth.
- Being the go-to person for all office-related matters, from welcoming guests and answering calls to managing supplies and facilities.
- Supporting HR processes, organizing travel, and ensuring smooth day-to-day operations in Sarajevo Head Office.
- Overseeing car fleet coordination, company vehicle reservations, and safety training logistics.
- Managing purchase orders, invoices, and expense reporting in cooperation with Finance and relevant teams.
- Acting as a key link across departments, supporting various administrative and operational tasks.
ASSUMPTION: This role requires strong organizational skills, multitasking, and the ability to balance multiple priorities effectively.
π Key Responsibilities
β
Trade Marketing Activities:
- Support planning and execution of in-store and online brand activation activities across categories and channels.
- Develop and optimize POSM (Point-of-Sale Materials) in line with shopper insights and brand strategy.
- Coordinate with Sales, Marketing, and agencies to roll out BTL campaigns, promotions, and prize-winning activations.
- Monitor performance and trends, propose improvements, and track budgets and materials.
- Ensure all activities follow internal policies and support continuous business growth.
β
General Services (GS):
- Be the go-to person for all office-related matters, from welcoming guests and answering calls to managing supplies and facilities.
- Support HR processes, organize travel, and ensure smooth day-to-day operations in Sarajevo Head Office.
- Oversee car fleet coordination, company vehicle reservations, and safety training logistics.
- Manage purchase orders, invoices, and expense reporting in cooperation with Finance and relevant teams.
- Act as a key link across departments, supporting various administrative and operational tasks.
ASSUMPTION: The responsibilities listed above are not exhaustive and may vary based on business needs and priorities.
π― Required Qualifications
Education:
- Bachelor's degree in Marketing, Business Administration, or a related field.
Experience:
- At least 1-2 years of experience in trade marketing, customer management, sales, or a related field.
Required Skills:
- Excellent multitasking skills and strong business planning skills.
- Strong communication and presentation skills.
- Excellent knowledge of English language, both written and spoken.
- Advanced user of MS Office package.
Preferred Skills:
- Knowledge of local market trends and consumer behavior.
- Experience with project management tools (e.g., Asana, Trello, Jira).
- Familiarity with CRM systems (e.g., Salesforce, HubSpot).
ASSUMPTION: While not explicitly stated, proficiency in local language(s) may be beneficial for this role.
π° Compensation & Benefits
Salary Range: β¬25,000 - β¬35,000 per year (based on industry standards for entry-level trade marketing roles in Bosnia and Herzegovina)
Benefits:
- Private Health Insurance including annual medical check-up for employees.
- Paid parental leave as per Parental Policy.
- Modern office with coffee and fruits.
- Pets@work.
- And many other benefits.
Working Hours: Full-time (40 hours per week)
π Applicant Insights
π Company Context
Industry: Food and Beverage Services
Company Size: 10,001+ employees
Founded: 1866 (as NestlΓ© and Company)
Company Description:
- As the worldβs largest food and beverage company, NestlΓ© is driven by a simple aim: unlocking the power of food to enhance quality of life for everyone, today and for generations to come.
- With a portfolio covering almost every food and beverage category, NestlΓ© offers products and services for all stages of life, every moment of the day, helping people care for themselves and their families.
Company Specialties:
- Coffee and beverages
- Dairy
- Confectionary
- Culinary and frozen food
- Ice Cream
- Infant nutrition
- Healthcare nutrition
- Out of home F&B solutions
- Petcare
Company Website:
http://www.nestle.com
ASSUMPTION: NestlΓ©'s extensive product portfolio and global presence offer numerous opportunities for career growth and development.
π Role Analysis
Career Level: Entry-level to Mid-level (depending on experience)
Reporting Structure: This role reports directly to the Regional Distributor Manager Adriatic North.
Work Arrangement: On-site, full-time (40 hours per week)
Growth Opportunities:
- Potential to advance within the trade marketing function or explore other areas within the company.
- Opportunities to work on international projects and gain exposure to global markets.
- Possibility to develop leadership skills by managing and mentoring junior team members in the future.
ASSUMPTION: Success in this role may lead to increased responsibilities and career progression within NestlΓ©.
π Location & Work Environment
Office Type: Modern office with coffee and fruits, pets allowed.
Office Location(s): Sarajevo, Bosnia and Herzegovina
Geographic Context:
- Sarajevo is the capital and largest city of Bosnia and Herzegovina, with a population of around 300,000 people.
- The city is known for its rich history, cultural diversity, and vibrant nightlife.
- Sarajevo is located in the heart of the Balkans, offering easy access to nearby countries and attractions.
Work Schedule: Monday to Friday, 9:00 AM to 5:00 PM (with a 1-hour lunch break)
ASSUMPTION: The work environment at NestlΓ©'s Sarajevo office is likely to be dynamic, multicultural, and supportive of work-life balance.
πΌ Interview & Application Insights
Typical Process:
1. Online application submission.
2. Phone or video screening.
3. In-person or virtual interview with the hiring manager.
4. Final round interview with senior leadership or relevant stakeholders.
5. Background check and onboarding.
Key Assessment Areas:
- Cultural fit and alignment with NestlΓ©'s values.
- Problem-solving skills and ability to think strategically.
- Communication and presentation skills.
- Proficiency in English language, both written and spoken.
Application Tips:
- Tailor your resume and cover letter to highlight relevant skills and experiences for this role.
- Showcase your understanding of trade marketing principles and local market trends.
- Demonstrate your ability to work effectively in a multicultural, dynamic team environment.
ATS Keywords: Trade Marketing, Customer Management, Sales, Multitasking, Business Planning, Communication, Presentation, English Language, MS Office, POSM, BTL, CRM, Project Management, Pets@Work
ASSUMPTION: Successful candidates will be able to articulate their fit for the role, demonstrate their passion for trade marketing, and showcase their ability to thrive in a fast-paced, collaborative work environment.
π Tools & Technologies
- Microsoft Office Suite (Word, Excel, PowerPoint)
- Project management tools (e.g., Asana, Trello, Jira)
- CRM systems (e.g., Salesforce, HubSpot)
- POSM design and management software (e.g., Adobe Creative Suite, InDesign)
- Marketing automation and analytics tools (e.g., Google Analytics, Google Ads, Facebook Ads Manager)
ASSUMPTION: Familiarity with relevant tools and technologies will be beneficial for success in this role.
π Cultural Fit Considerations
Company Values:
- Respect: Respect for ourselves, respect for others, respect for diversity, and respect for the future.
- Excellence: Striving for excellence in all aspects of our work.
- Courage: Having the courage to act, to dare to try new things, and to take risks.
- Passion: Bringing passion to what we do.
Work Style:
- Collaborative and team-oriented, with a strong focus on cross-functional cooperation.
- Results-driven, with a focus on delivering impact and driving business growth.
- Innovative and adaptable, with a willingness to embrace change and continuous learning.
- Customer-centric, with a deep understanding of local market trends and consumer behavior.
Self-Assessment Questions:
1. How do you align with NestlΓ©'s value of 'Respect,' and how have you demonstrated this in your previous roles?
2. Describe a time when you had to adapt to a significant change in your work environment, and how did you approach it?
3. How do you ensure that your work remains organized and efficient when juggling multiple priorities and projects?
ASSUMPTION: Successful candidates will be able to articulate their fit with NestlΓ©'s values and demonstrate their ability to thrive in a dynamic, multicultural work environment.
β οΈ Potential Challenges
- Balancing multiple priorities and projects, often with tight deadlines.
- Navigating a large, complex organization with numerous stakeholders.
- Adapting to a fast-paced work environment with frequent changes and new initiatives.
- Managing remote team members or virtual collaborations across different time zones.
- Ensuring consistent high-quality output while working on multiple projects simultaneously.
ASSUMPTION: Addressing these challenges requires strong organizational skills, adaptability, and the ability to prioritize effectively.
π Similar Roles Comparison
- Trade Marketing Specialist: This role focuses more on executing marketing campaigns and less on office support tasks. It may offer more opportunities for creative input and strategic planning.
- Customer Success Manager: This role is more focused on customer relationship management and may involve less project management and office support tasks. It may offer more opportunities for direct customer interaction and account management.
- Office Manager/Administrator: This role is more focused on administrative tasks and may involve less project management and marketing responsibilities. It may offer more opportunities for process improvement and team coordination.
ASSUMPTION: Each role has its unique set of responsibilities and may offer different career growth opportunities based on individual preferences and skillsets.
π Sample Projects
1. Trade Marketing Project: Develop and execute a comprehensive in-store activation plan for a new product launch, including POSM design, promotional materials, and event coordination.
2. Office Support Project: Streamline the office supply ordering process by implementing an automated system and reducing manual effort.
3. Cross-Functional Project: Collaborate with the HR team to organize a company-wide event, managing logistics, vendor coordination, and employee communication.
ASSUMPTION: These sample projects demonstrate the diverse range of responsibilities and the need for strong organizational skills in this role.
β Key Questions to Ask During Interview
1. What are the key priorities for this role in the first 30-60-90 days?
2. How does this role fit into the overall trade marketing and office support structure within the company?
3. What are the most important qualities for success in this role, according to the hiring manager?
4. How does the company support the professional development and growth of employees in this role?
5. What are the biggest challenges facing the trade marketing and office support teams currently, and how can this role help address them?
ASSUMPTION: Asking these questions demonstrates your interest in the role and your commitment to understanding the organization's needs and priorities.
π Next Steps for Applicants
To apply for this position:
1. Submit your application through this link:
[Application URL]
2. Tailor your resume and cover letter to highlight relevant skills and experiences for this role.
3. Prepare for your interview by researching NestlΓ©'s values, mission, and recent projects.
4. Follow up with the hiring manager after your interview to express your interest in the role and address any remaining questions.
5. If selected, complete the background check and onboarding process promptly.
β οΈ Disclaimer: This job description contains AI-assisted information. Details should be verified directly with the employer before making decisions.