Key Account Coordinator

📌 Core Information

🔹 Job Title: Key Account Coordinator

🔹 Company: Mars

🔹 Location: Copenhagen, Hovedstaden, Denmark

🔹 Job Type: Full time

🔹 Category: Food and Beverage Manufacturing

🔹 Date Posted: April 11, 2025

🔹 Experience Level: 0-2 years

🔹 Remote Status: On-site

🚀 Job Overview

Key aspects of this role include:

• Acting as the coordination link between the Key Account team, field sales, and clients
• Supporting planning and execution of campaigns and sales cycles
• Building and maintaining strong stakeholder relationships
• Tracking and reporting on key performance metrics
• Contributing to both business and team success

ASSUMPTION: This role requires a high level of organization, communication, and analytical skills to effectively coordinate activities and drive sales growth.

📋 Key Responsibilities

✅ Act as the coordination link between the Key Account team, field sales, and clients, ensuring smooth communication and follow-up on activities

✅ Support planning and execution of campaigns, sales cycles, and account initiatives in close collaboration with Trade Marketing and Sales Support

✅ Build and maintain strong stakeholder relationships, internally and externally, by participating in meetings and ensuring effective collaboration

✅ Track and report on key performance metrics, providing actionable insights to drive sales and enhance customer experience

✅ Use sales data and field input to identify opportunities, improve execution, and support sustainable growth

✅ Be a trusted support function to the Key Account Managers and field teams, contributing to both business and team success

ASSUMPTION: The role may require occasional overtime to meet project deadlines or support key account initiatives.

🎯 Required Qualifications

Education: A degree in business, marketing, or a related field

Experience: Experience from a similar role within FMCG or a commercial organization is a plus

Required Skills:

• Strong communication and stakeholder management skills
• A structured and analytical mindset, with a passion for turning data into insights
• Confidence in working cross-functionally with multiple internal and external stakeholders
• Proficiency in Microsoft Office (especially Excel); experience with dashboards and reporting tools is a plus

Preferred Skills:

• Fluency in English, and a Nordic language is a strong advantage

ASSUMPTION: Candidates with relevant experience in a similar role or industry may be given preference, even if they do not meet all the listed requirements.

💰 Compensation & Benefits

Salary Range: The salary range for this role is estimated to be between 30,000 DKK and 40,000 DKK per month, based on industry standards for similar roles in Denmark. This estimate is subject to change based on the candidate's qualifications and experience.

Benefits:

• Flexible working setup
• Learning opportunities
• Pet-friendly office environment

Working Hours: The role requires working standard business hours, Monday through Friday, with occasional overtime as needed.

ASSUMPTION: The salary range provided is an estimate and may vary based on the candidate's experience and qualifications. The final salary offer will be made by Mars Incorporated.

📌 Applicant Insights

🔍 Company Context

Industry: Mars operates in the competitive Food and Beverage Manufacturing industry, with a strong focus on pet care, food, and confectionery products.

Company Size: Mars is a large organization with over 10,000 employees globally, providing ample opportunities for career growth and development.

Founded: Mars was founded in 1911 by Franklin C. Mars and has since grown into a global business with operations in more than 80 countries.

Company Description:

• Mars is a family-owned business with a strong commitment to its Five Principles: Quality, Responsibility, Mutuality, Efficiency, and Freedom.
• The company is known for its iconic brands, including M&M's, Snickers, Wrigley, and Pedigree, as well as its commitment to sustainability and social responsibility.
• Mars offers a dynamic and inclusive work environment, with opportunities for professional growth and development.

Company Specialties:

• Mars Petcare
• Mars Food
• Mars Edge
• and Mars Wrigley

Company Website: Mars.com

ASSUMPTION: Mars' large size and global presence provide opportunities for international assignments and career progression within the organization.

📊 Role Analysis

Career Level: This role is an entry-level to mid-level position, offering opportunities for growth and development within the Key Account Management function.

Reporting Structure: The Key Account Coordinator will report directly to the Key Account Manager and work closely with field sales teams and clients.

Work Arrangement: The role requires working on-site at the Mars office in Copenhagen, with occasional remote work or hybrid arrangements possible based on team and project needs.

Growth Opportunities:

• Progression to a Key Account Manager role, with increased responsibilities and leadership opportunities
• Expansion into other areas of the business, such as sales, marketing, or trade marketing
• International assignments, as Mars operates in over 80 countries worldwide

ASSUMPTION: Successful performance in this role may lead to opportunities for career advancement within Mars, based on individual performance and business needs.

🌍 Location & Work Environment

Office Type: The Mars office in Copenhagen is a modern, pet-friendly workspace that fosters collaboration and innovation.

Office Location(s): 6885 Elm St, McLean, Virginia 22101, US

Geographic Context:

• Copenhagen is the capital and most populated city in Denmark, offering a high quality of life, vibrant culture, and numerous job opportunities.
• The city is known for its cycling culture, with an extensive network of bike lanes and pedestrian streets.
• Copenhagen is a global hub for technology, design, and sustainability, with a strong focus on innovation and entrepreneurship.

Work Schedule: The role follows a standard Monday to Friday workweek, with occasional overtime as needed to support key account initiatives.

ASSUMPTION: The work environment at Mars is dynamic and inclusive, with a strong focus on collaboration and teamwork.

💼 Interview & Application Insights

Typical Process:

• Online application and resume screening
• Phone or video screening with the hiring manager
• On-site or virtual interview with the Key Account team and other stakeholders
• Final interview with the Key Account Manager or another senior leader

Key Assessment Areas:

• Communication and stakeholder management skills
• Analytical and problem-solving abilities
• Cultural fit and alignment with Mars' Five Principles
• Technical skills, including proficiency in Microsoft Office and data analysis

Application Tips:

• Tailor your resume to highlight relevant skills and experiences, such as communication, stakeholder management, and data analysis
• Prepare a cover letter that demonstrates your enthusiasm for the role and your understanding of the Key Account Coordinator function
• Be ready to discuss specific examples of your ability to coordinate activities, manage stakeholders, and drive results

ATS Keywords: Key Account, Coordinator, Communication, Stakeholder Management, Campaign Planning, Sales Data, Customer Engagement, Relationship Building, Team Support, Microsoft Office, Excel, Data Insights

ASSUMPTION: The interview process may vary based on the specific needs of the hiring team and the candidate pool.

🛠️ Tools & Technologies

• Microsoft Office Suite (Word, Excel, PowerPoint)
• Salesforce or other CRM platforms
• Data visualization tools (e.g., Tableau, Power BI)
• Project management tools (e.g., Asana, Trello)

ASSUMPTION: The specific tools and technologies used may vary based on the team's preferences and the organization's standards.

👔 Cultural Fit Considerations

Company Values:

• Quality: The consumer is our boss, quality is our work, and value for money is our goal
• Responsibility: As individuals, we demand total responsibility from ourselves; as Associates, we support the responsibilities of others
• Mutuality: A mutual benefit is a shared benefit; a shared benefit will endure
• Efficiency: We use resources to the full, waste nothing, and do only what we can do best
• Freedom: We need freedom to shape our future; we need profit to remain free

Work Style:

• Collaborative and team-oriented
• Results-driven and focused on delivering value
• Adaptable and open to feedback and continuous improvement

Self-Assessment Questions:

• How do you demonstrate a commitment to quality and customer focus in your work?
• Can you provide an example of a time when you successfully managed multiple stakeholders to achieve a common goal?
• How do you approach continuous learning and improvement in your professional development?

ASSUMPTION: Candidates who demonstrate a strong alignment with Mars' Five Principles and a collaborative work style will be well-suited to this role.

⚠️ Potential Challenges

• The role may require occasional overtime to meet project deadlines or support key account initiatives
• Candidates may need to adapt to Mars' unique company culture and work environment
• Successful performance in this role may require candidates to develop new skills or expand their existing skillset
• The role may involve working with diverse teams and stakeholders, requiring strong communication and collaboration skills

ASSUMPTION: These challenges can be overcome with strong communication, adaptability, and a commitment to continuous learning and improvement.

📈 Similar Roles Comparison

• Unlike other roles in sales or marketing, the Key Account Coordinator role focuses primarily on coordination and support, rather than direct customer engagement or sales
• This role may offer more opportunities for cross-functional collaboration and exposure to different aspects of the business compared to more specialized roles
• Career progression in this role may lead to opportunities in Key Account Management, sales, marketing, or other functions within Mars

ASSUMPTION: The specific career path and opportunities for growth will depend on the individual's performance, business needs, and personal goals.

📝 Sample Projects

• Developing and implementing a new system for tracking key performance metrics and customer engagement
• Collaborating with the field sales team to create and execute a targeted campaign for a key account
• Analyzing sales data to identify trends, opportunities, and areas for improvement in account performance

ASSUMPTION: These sample projects are intended to illustrate the types of activities and initiatives the Key Account Coordinator may be involved in, but the specific projects will vary based on business needs and priorities.

❓ Key Questions to Ask During Interview

• How would you describe the work environment and company culture at Mars?
• What are the key priorities for this role in the first 90 days?
• How does this role support the overall goals and objectives of the Key Account team and Mars as a whole?
• What opportunities are there for professional development and growth within this role and the broader organization?
• How does Mars support work-life balance for its employees?

ASSUMPTION: These questions are intended to help candidates better understand the role, the team, and the organization, and to demonstrate their interest and enthusiasm for the opportunity.

📌 Next Steps for Applicants

To apply for this position:

• Submit your application through this link
• Tailor your resume to highlight relevant skills and experiences, such as communication, stakeholder management, and data analysis
• Prepare a cover letter that demonstrates your enthusiasm for the role and your understanding of the Key Account Coordinator function
• Be ready to discuss specific examples of your ability to coordinate activities, manage stakeholders, and drive results during the interview process
• Follow up with the hiring manager or HR representative within one week of submitting your application to confirm receipt and express your continued interest in the opportunity

⚠️ This job description contains AI-assisted information. Details should be verified directly with the employer before making decisions.