📌 Core Information
🔹 Job Title: Key Account Director
🔹 Company: Blue Yonder
🔹 Location: Dallas, Texas, United States (Remote)
🔹 Job Type: Full-Time
🔹 Category: Sales & Business Development
🔹 Date Posted: April 17, 2025
🔹 Experience Level: 10+ years
🔹 Remote Status: US Remote/Virtual
🚀 Job Overview
Key aspects of this role include:
- Selling software solutions into Grocery/Convenience accounts
- Managing expansion of existing contracts within assigned accounts
- Working closely with internal teams to provide a seamless customer experience
- Proven track record of selling enterprise-level software solutions
ASSUMPTION: This role requires a high level of sales experience and industry-specific knowledge to be successful.
📋 Key Responsibilities
✅ Serve as the point person to identify, prioritize, pursue, and close expansion opportunities within existing Blue Yonder customers
✅ Develop effective and specific account plans to ensure revenue target delivery and balanced growth
✅ Manage sales pipeline, prospect, and assess sales, and move multiple transactions simultaneously through the sales pipeline
✅ Clearly communicate the progress of monthly/quarterly initiatives to internal and external stakeholders; coordinate internal resources (CSM, SE, etc.) to maximize value
✅ Establish positive relationships based on knowledge of customer requirements and dedication to value
✅ Actively understand each account’s strategic growth plans, technology strategy, and the competitive landscape
✅ Review public information (e.g., new executive appointments, earnings statements, press releases) for the customer and its competitors to remain updated on key industry trends and issues impacting the customer
✅ Create & maintain actionable account plans to develop strategies, identify customer's priorities and hurdles, and identify new business opportunities
✅ Oversee all commercial activities within accounts and across theaters, owning the end-to-end relationship and success
✅ Use value justification, benchmarking, and return-on-investment data to support decision process
✅ Be proficient with a working knowledge and understanding across all Blue Yonder products and solutions
✅ Negotiate terms on SaaS contracts
ASSUMPTION: This role requires a high level of sales and account management skills, as well as a deep understanding of the supply chain industry and Blue Yonder's products.
🎯 Required Qualifications
Education: Bachelor’s degree or equivalent experience
Experience: 15+ years of enterprise software sales experience, particularly in the supply chain industry and selling to Grocery/Convenience accounts
Required Skills:
- Proven business acumen and revenue forecasting in a Key Account Director role
- Proven ability to build and execute strategic customer roadmap
- Demonstrated ability to successfully influence and negotiate commercial agreements
- Experience using CRM software and MS Office
- Ability to travel 50% or more within the U.S
Preferred Skills:
- Knowledge of Supply Chain industry and experience selling into Enterprise Grocery/Convenience accounts
ASSUMPTION: Candidates with a strong sales background and relevant industry experience are highly preferred for this role.
💰 Compensation & Benefits
Salary Range: $165,000 to $175,000 per year
Benefits:
- Comprehensive Medical, Dental, and Vision
- 401K with Matching
- Flexible Time Off
- Corporate Fitness Program
- Voluntary benefits such as Legal Plans, Accident and Hospital Indemnity, Pet Insurance, and more
Working Hours: Full-time, with flexibility for remote work
ASSUMPTION: The salary range provided is based on current national data and may vary based on location. Individual salary will be commensurate with skills, experience, certifications, or licenses and other relevant factors.
📌 Applicant Insights
🔍 Company Context
Industry: Blue Yonder is the world leader in digital supply chain transformation, focusing on retail, manufacturing, and logistics service providers.
Company Size: Blue Yonder has 5,001-10,000 employees, providing a large-scale work environment with ample opportunities for growth and collaboration.
Founded: Blue Yonder was founded in 2005, with a rich history in supply chain management and optimization.
Company Description:
- Blue Yonder helps retailers, manufacturers, and logistics service providers optimize and accelerate their supply chain from planning through fulfillment, delivery, and returns.
- The company's AI-driven supply chain platform and multi-enterprise, multi-tier network enable more accurate forecasting and dynamic management of capacity, inventory, and transport.
- Blue Yonder helps businesses navigate modern supply chain complexity and volatility with more resilient, sustainable supply chains to delight customers, scale profitably, and run flawlessly.
Company Specialties:
- Demand Forecast & Replenishment
- Price Optimization
- Artificial Intelligence
- Retail
- Learning Solutions
- Warehouse Management
- Transportation Management
- Supply Chain Planning
- Category Management
- Order Management
Company Website: blueyonder.com
ASSUMPTION: Blue Yonder's focus on digital supply chain transformation and optimization makes it an attractive employer for professionals in the supply chain and logistics industries.
📊 Role Analysis
Career Level: This role is at the senior management level, requiring a high level of sales and account management experience.
Reporting Structure: The Key Account Director reports directly to the Vice President of Sales and is responsible for managing a team of account managers.
Work Arrangement: This is a remote/virtual position with the ability to travel up to 50% within the U.S.
Growth Opportunities:
- Proven track record of success in this role may lead to advancement into a Vice President or higher-level position within the sales organization.
- Expansion of existing accounts and identification of new business opportunities may result in increased revenue responsibility and career growth.
- Blue Yonder's commitment to employee development and training provides opportunities for professional growth and skill enhancement.
ASSUMPTION: This role offers significant growth potential for the right candidate, with opportunities to advance within the sales organization and expand revenue responsibility.
🌍 Location & Work Environment
Office Type: Blue Yonder has multiple office locations worldwide, with this role being a US remote/virtual position.
Office Location(s): Blue Yonder's headquarters are in Scottsdale, Arizona, with additional offices in Dallas, Texas, and other global locations.
Geographic Context:
- Dallas, Texas, is a major metropolitan area with a diverse economy and a large talent pool.
- The Dallas-Fort Worth area is home to numerous Fortune 500 companies and offers ample opportunities for professional growth and networking.
- Texas is a right-to-work state, providing employees with certain protections and freedoms in the workplace.
Work Schedule: Full-time, with flexibility for remote work
ASSUMPTION: The remote/virtual nature of this role allows for flexibility in work arrangements and the ability to work from various locations within the U.S.
💼 Interview & Application Insights
Typical Process:
- Online application submission
- Phone or video screen with the Talent Acquisition team
- Behavioral and situational interviews with the hiring manager and other team members
- Final interviews with senior leadership
- Background check and offer extension
Key Assessment Areas:
- Sales experience and track record
- Industry-specific knowledge and understanding of Blue Yonder's products
- Problem-solving skills and ability to manage multiple transactions simultaneously
- Communication and presentation skills
- Cultural fit and alignment with Blue Yonder's core values
Application Tips:
- Tailor your resume and cover letter to highlight your sales experience, industry-specific knowledge, and relevant skills for this role.
- Prepare for behavioral and situational interview questions by reflecting on your past experiences and accomplishments.
- Research Blue Yonder's products, industry, and competition to demonstrate your understanding of the role and the company.
- Be prepared to discuss your approach to account management, expansion strategies, and negotiation tactics.
ATS Keywords: Sales, Enterprise Software, Grocery/Convenience, Supply Chain, Account Management, Expansion, Negotiation, CRM, MS Office, Remote Work
ASSUMPTION: Blue Yonder's hiring process is designed to assess candidates' sales experience, industry knowledge, and cultural fit, with a focus on behavioral and situational interviews.
🛠️ Tools & Technologies
- CRM software (e.g., Salesforce, HubSpot, Zoho CRM)
- MS Office (Word, Excel, PowerPoint)
- Blue Yonder's suite of supply chain management solutions
- Video conferencing tools (e.g., Zoom, Microsoft Teams)
ASSUMPTION: The tools and technologies required for this role are standard for sales and account management positions, with a focus on CRM software and Blue Yonder's suite of supply chain management solutions.
👔 Cultural Fit Considerations
Company Values:
- Customer-centric
- Innovative
- Collaborative
- Accountable
- Inclusive
Work Style:
- Results-driven
- Adaptable
- Strategic
- Proactive
- Team-oriented
Self-Assessment Questions:
- How do you demonstrate customer-centricity in your sales approach?
- Can you provide an example of a time when you had to adapt to a significant change in the market or customer needs?
- How do you prioritize and manage multiple transactions simultaneously to ensure success?
ASSUMPTION: Blue Yonder's culture values customer-centricity, innovation, collaboration, accountability, and inclusivity, with a work style that is results-driven, adaptable, strategic, proactive, and team-oriented.
⚠️ Potential Challenges
- Managing multiple transactions simultaneously may require strong organizational skills and time management.
- Travel requirements may pose challenges for candidates who prefer a fully remote work arrangement.
- Selling into the Grocery/Convenience sector may require a deep understanding of the industry and its unique challenges.
- Working with a diverse team and managing internal resources may present unique communication and collaboration challenges.
ASSUMPTION: This role may present challenges related to time management, travel requirements, industry-specific knowledge, and team collaboration.
📈 Similar Roles Comparison
- Compared to other Key Account Director roles, this position requires a higher level of sales experience and industry-specific knowledge.
- Blue Yonder's focus on digital supply chain transformation and optimization sets it apart from other companies in the industry.
- Career paths for this role may lead to advancement within the sales organization or into other senior leadership positions within Blue Yonder.
ASSUMPTION: This role offers unique opportunities for growth and advancement within the sales organization, with a focus on digital supply chain transformation and optimization.
📝 Sample Projects
- Developing and executing a strategic account plan for a major Grocery/Convenience customer, resulting in a 20% increase in revenue within the first year
- Identifying and pursuing new business opportunities within an existing account, leading to a successful expansion of services and a 15% increase in revenue
- Negotiating a complex SaaS contract with a Fortune 500 retailer, resulting in a 10% reduction in costs and improved supply chain efficiency
ASSUMPTION: These sample projects demonstrate the key responsibilities and required skills for the Key Account Director role at Blue Yonder.
❓ Key Questions to Ask During Interview
- Can you describe the company's strategy for growth within the Grocery/Convenience sector?
- How does the company support the professional development and growth of its sales team members?
- What are the key priorities for this role in the first 90 days?
- How does the company measure the success of its Key Account Directors, and what are the expectations for this role?
- What are the most significant challenges facing the company's customers in the current market, and how does Blue Yonder help address these challenges?
ASSUMPTION: Asking these questions during the interview process will help you better understand the role, the company, and the industry-specific challenges faced by Blue Yonder's customers.
📌 Next Steps for Applicants
To apply for this position:
- Submit your application through this link
- Tailor your resume and cover letter to highlight your sales experience, industry-specific knowledge, and relevant skills for this role.
- Prepare for behavioral and situational interview questions by reflecting on your past experiences and accomplishments.
- Research Blue Yonder's products, industry, and competition to demonstrate your understanding of the role and the company.
- Follow up with the hiring manager one week after submitting your application to express your interest in the role and inquire about the status of your application.
⚠️ This job description contains AI-assisted information. Details should be verified directly with the employer before making decisions.
