Key Account Executive (Ecom) - Hyderabad

📌 Core Information

🔹 Job Title: Key Account Executive (Ecom)

🔹 Company: Mars

🔹 Location: Hyderābād, Telangāna, India

🔹 Job Type: On-site

🔹 Category: Account Management

🔹 Date Posted: April 2, 2025

🔹 Experience Level: Mid

🔹 Remote Status: On-site

📌 Essential Job Details

🚀 Job Overview

Key aspects of this role include:

• Managing day-to-day operations of e-commerce accounts
• Executing strategies for supply fulfillment and maximizing fill rates
• Building successful relationships with both internal teams and assigned accounts
• Driving sales through digital channels and overseeing the Order to Payment lifecycle

ASSUMPTION: This role involves significant coordination with both the supply and sales teams to ensure product availability and sales optimization across digital platforms.

📋 Key Responsibilities

✅ Full operational responsibility for the e-commerce accounts and implementation of the sell plan

✅ Ownership of the Order to Payment lifecycle for purchase orders

✅ Master data management and maintaining inventory health

✅ Tracking and optimizing performance metrics such as fill rate and billing

✅ Customer business development and execution of category best practices

✅ Supporting Key Account Manager (KAM) with Joint Business Planning (JBP)

✅ Monitoring trade spending and promotional activities

✅ Assisting digital activation strategy execution on customer platforms

✅ Serve as the key customer contact for operational challenges and process improvements

ASSUMPTION: The position demands a proactive approach to handle operational troubleshooting, necessitating continuous process enhancements.

🎯 Required Qualifications

Education: MBA preferred

Experience: Minimum 3-4 years, with at least 2 years in Key Account Execution within E-Commerce or Modern Trade

Required Skills:

• E-Commerce management
• Account management and customer service
• Supply chain and data management
• Analytical thinking and strong business acumen

Preferred Skills:

• Prior e-commerce experience on platform or brand side
• Strong presentation and negotiation skills

ASSUMPTION: Candidates with exposure to dynamic digital sales environments will bring valuable insights and contribute to strategic growth.

💰 Compensation & Benefits

Salary Range: Not specified

Benefits:

• Health and Wellness Programs
• Professional Development Opportunities
• Travel Allowance for 20% travel time

Working Hours: 40 hours per week, standard office hours with flexibility for travel

ASSUMPTION: The compensation and benefits package is competitive to attract candidates with specialized e-commerce and account management expertise.

📌 Applicant Insights

🔍 Company Context

Industry: Food and Beverage Manufacturing

Company Size: 10,001+ employees, offering extensive resources and career growth opportunities

Founded: Not specified

Company Description:

• A global leader with a workforce of over 150,000 associates
• Guided by Five Principles focused on quality, responsibility, mutuality, efficiency, and freedom
• Prominent in markets with specialties in Petcare, Food, Edge, and Wrigley

Company Specialties:

• Mars Petcare
• Mars Food
• Mars Edge

Company Website: https://www.mars.com

ASSUMPTION: The company’s size and reputation suggest robust support networks and structured career pathways.

📊 Role Analysis

Career Level: Mid to Senior-level executive position

Reporting Structure: Reports to regional management and collaborates with product and sales teams

Work Arrangement: On-site with periodic travel

Growth Opportunities:

• Leadership roles in sales and account management
• Specialized roles in e-commerce strategy
• Cross-functional development within Mars’ global operations

ASSUMPTION: This role is designed for career growth into strategic leadership categories, offering lateral and upward mobility.

🌍 Location & Work Environment

Office Type: Modern office facilities in a collaborative environment

Office Location(s): Hyderābād, Telangāna, with access to relevant business districts

Geographic Context:

• Proximity to major commercial zones in Hyderabad
• Cultural and technological hub in Telangana
• Strong connectivity to other parts of India

Work Schedule: Standard business hours, with flexibility to accommodate travel requirements

ASSUMPTION: Hyderabad provides a strategic base for accessing a large market, benefiting from its tech and commercial infrastructure.

💼 Interview & Application Insights

Typical Process:

• Initial application through Mars careers portal
• Preliminary screening by HR
• Interview rounds: Technical, Managerial, and Cultural fit

Key Assessment Areas:

• E-commerce account management expertise
• Analytical and decision-making capabilities
• Interpersonal and negotiation skills

Application Tips:

• Demonstrate experience in e-commerce and data-driven decision making
• Highlight teamwork and leadership in previous roles
• Be prepared to discuss market trends and personal growth initiatives

ATS Keywords: E-Commerce, Key Account Management, Supply Chain, Digital Sales, Customer Service

ASSUMPTION: The application process favors candidates who articulate clear proficiency in digital sales and strategic account management.

🛠️ Tools & Technologies

• MS Excel for data management and analysis
• Customer Relationship Management (CRM) platforms
• E-Commerce platforms and digital marketing tools

ASSUMPTION: Proficiency in these tools will enhance operational efficiency and strategic planning capabilities.

👔 Cultural Fit Considerations

Company Values:

• Quality as the foremost persistent goal
• Emphasis on mutual benefits and fostering shared success
• Commitment to efficiency and resourcefulness

Work Style:

• Collaborative and team-oriented
• Results-driven with a strong orientation towards strategic goals
• Flexible and adaptable to dynamic business environments

Self-Assessment Questions:

• Can you excel in a collaborative and fast-paced setting?
• Are you able to navigate complex digital sales environments?
• How do you approach problem-solving and decision-making?

ASSUMPTION: Aligning with Mars’ principles enhances compatibility with its culture, focusing on mutual benefits and responsibility.

⚠️ Potential Challenges

• Balancing diverse account management responsibilities
• Ensuring consistent online product availability and fulfillment
• Staying updated with e-commerce and digital marketing trends
• Managing cross-functional relationships and internal collaborations

ASSUMPTION: Candidates must be resilient and adaptable to effectively handle operational and strategic complexities.

📈 Similar Roles Comparison

• Compared to traditional account roles, this position emphasizes digital sales and online channel optimization
• Greater focus on data-driven decision-making and analytics
• Increased integration of marketing strategies to enhance e-commerce presence

ASSUMPTION: The role requires a shift from conventional sales approaches to incorporate digital strategies and customer insights.

📝 Sample Projects

• Design and implement an e-commerce strategy optimizing sales channels
• Develop a digital marketing plan to boost online engagement
• Implement a data management system for inventory and order tracking

ASSUMPTION: Projects will be aligned with enhancing digital presence and optimizing operations to meet market demands.

❓ Key Questions to Ask During Interview

• What are the key performance indicators for this role?
• How does this role contribute to Mars’ broader strategic objectives?
• What resources are available for professional development?
• What challenges does the company currently face in e-commerce?
• How does Mars foster collaboration among cross-functional teams?

ASSUMPTION: Inquiring about performance metrics and strategic direction provides insights into role expectations and organizational priorities.

📌 Next Steps for Applicants

To apply for this position:

• Submit your application through this link
• Prepare your resume highlighting relevant e-commerce and account management experience
• Be ready to discuss your strategic and analytical capabilities during interviews
• Consider reaching out to current employees for insights into the company culture
• Follow up with the recruitment team post-interview for feedback and next steps

⚠️ This job description contains AI-assisted information. Details should be verified directly with the employer before making decisions.