Key Account Leader, Central

📌 Core Information

🔹 Job Title: Key Account Leader, Central

🔹 Company: Axon

🔹 Location: Chicago, Illinois, United States

🔹 Job Type: On-site

🔹 Category: 💼 Account Management

🔹 Date Posted: Mon Mar 31 2025

🔹 Experience Level: 5-10 years

🔹 Remote Status: On-site

📌 Essential Job Details

🚀 Job Overview

Key aspects of this role include:

• Representing Axon by selling its products and services to top-tier law enforcement agencies
• Carrying a sales quota, requiring the ability to articulate complex solutions
• Building and maintaining senior-level relationships within customer agencies
• Leading the Axon team to success while managing technical and administrative product information

ASSUMPTION: The emphasis on selling Axon products suggests a focus on tactical sales skills and relationship management at senior levels, implying high customer engagement.

📋 Key Responsibilities

✅ Manage and grow revenue and market share at designated agencies

✅ Develop and maintain client relationships to drive revenue growth

✅ Track customer activity and execute account strategy

✅ Cultivate customer relationships and ensure effective service delivery

✅ Forecast and provide market intelligence to management

✅ Provide customer product training as necessary

✅ Manage individual expense budget responsibly

ASSUMPTION: The role seems to focus heavily on proactive relationship building and strategic market positioning, which is essential for achieving sales growth and customer satisfaction.

🎯 Required Qualifications

Education: Not explicitly specified

Experience: Minimum of 5 years in successful customer-facing software sales and 3+ years managing major accounts

Required Skills:

• Strong understanding of Cloud and SaaS
• Solution or consultative sales experience
• Data management experience using Salesforce
• Ability to travel extensively and articulate complex solutions

Preferred Skills:

• Startup and vertical industry experience
• Law enforcement/public safety experience

ASSUMPTION: The qualifications highlight the need for technical expertise coupled with sales acumen, which reflects the complex nature of the products Axon offers.

💰 Compensation & Benefits

Salary Range: USD 82,500 to USD 137,500 base pay, plus potential commissions averaging USD 400,000

Benefits:

• Competitive On-Target Earnings and 401K with employer match
• Uncapped commissions
• Discretionary paid time off
• Supportive parental leave policy
• Opportunities for ride-alongs with police officers
• And more...

Working Hours: Full-time, 40 hours per week

ASSUMPTION: The compensation is likely designed to attract top talent in fields related to public safety and sales, with generous commission structures reflecting performance-based rewards.

📌 Applicant Insights

🔍 Company Context

Industry: Public Safety with a focus on technology solutions

Company Size: 1,001-5,000 employees, suggesting a mid-sized company with significant infrastructure and resources

Founded: 1993

Company Description:

• Axon is at the forefront of revolutionizing public safety through technology
• Committed to the mission of protecting life and reducing gun-related deaths
• Offers an extensive suite of public safety solutions globally

Company Specialties:

• Electronics Manufacturing
• Software Development
• Law Enforcement Sales

Company Website: http://www.axon.com

ASSUMPTION: The company's commitment to innovation and public safety suggests a dynamic work environment with opportunities for employees to make significant societal impacts.

📊 Role Analysis

Career Level: Mid-to-senior level, requiring extensive experience and expertise

Reporting Structure: Expected to report to senior management and collaborate with cross-functional teams

Work Arrangement: Primarily on-site with substantial travel requirements

Growth Opportunities:

• Potential for advancement to senior leadership roles
• Exposure to cutting-edge technology and its applications in public safety
• Opportunities for professional development and skill enhancement

ASSUMPTION: The role seems to offer growth pathways for individuals skilled in high-level account management and technological sales.

🌍 Location & Work Environment

Office Type: Modern, equipped with advanced technological tools

Office Location(s): Chicago, Illinois, with potential visits to other company and client locations

Geographic Context:

• Chicago is a major metropolitan area offering vibrant cultural and professional resources
• Regional focus with national and international exposure through travel
• Strong local law enforcement and public safety networks

Work Schedule: Full-time with potential flexible arrangements depending on travel

ASSUMPTION: The primary city location indicates access to a robust professional network and resources, essential for the role's needs.

💼 Interview & Application Insights

Typical Process:

• Online application submission
• Initial interview (screening stage)
• Technical and situational assessments

Key Assessment Areas:

• Sales acumen and strategic thinking
• Relationship-building skills
• Product knowledge and technical expertise

Application Tips:

• Highlight previous sales achievements
• Demonstrate understanding of public safety technology
• Prepare examples of strategic account management

ATS Keywords: SaaS Sales, Cloud Solutions, Account Management, Law Enforcement, Public Safety

ASSUMPTION: The application process suggests a focus on robust sales and technical capabilities, reflecting the role's requirements.

🛠️ Tools & Technologies

• Salesforce or similar CRM systems
• Cloud and SaaS platforms
• Axon's suite of technology products

ASSUMPTION: Expertise in modern sales technologies is vital for efficiency and success in this role.

👔 Cultural Fit Considerations

Company Values:

• Innovation in public safety
• Commitment to making a societal impact
• Fostering an inclusive and diverse workplace

Work Style:

• Collaborative and team-oriented
• Fast-paced and dynamic
• Solution-focused with a proactive approach

Self-Assessment Questions:

• Do you thrive in fast-paced environments?
• How do you engage with diverse teams and clients?
• Can you effectively manage long-term strategic relationships?

ASSUMPTION: Candidates should align with Axon's innovative and inclusive culture, demonstrating adaptability and a strong sense of purpose.

⚠️ Potential Challenges

• High travel requirements
• Complex sales processes in law enforcement settings
• Pressure to meet ambitious sales targets
• Adapting to dynamic and evolving public safety technologies

ASSUMPTION: The challenges underscore the need for resilience, adaptability, and strong time-management skills.

📈 Similar Roles Comparison

• Key Account Manager in Technology Firms focusing on different sectors
• Sales Director with responsibilities for strategic client management
• Account Executives in complex technology sales environments

ASSUMPTION: Similar roles typically emphasize strategic client management and attainment of sales targets.

📝 Sample Projects

• Developing a strategic account plan for major law enforcement agencies
• Leading product deployment and training sessions
• Collaborative initiatives with cross-functional teams to tailor client solutions

ASSUMPTION: Projects are likely to be multifaceted, requiring coordination across various departments.

❓ Key Questions to Ask During Interview

• How does Axon support its sales teams in achieving their targets?
• What are the key performance indicators for this role?
• Can you describe the company's approach to innovation in public safety?
• What types of professional development opportunities are available?
• How does the company ensure a collaborative working environment across different locations?

ASSUMPTION: Asking informed questions indicates a candidate's genuine interest and strategic thinking ability.

📌 Next Steps for Applicants

To apply for this position:

• Submit your application through the official Axon careers page
• Prepare a detailed resume highlighting relevant sales achievements
• Be ready for initial screening phone interviews
• Participate in technical assessments and situational interviews
• Engage in final interview rounds with Axon's leadership and key stakeholders

⚠️ This job description contains AI-assisted information. Details should be verified directly with the employer before making decisions.