🔹 Job Title: Key Account Leader, Central
🔹 Company: Axon
🔹 Location: Minneapolis, Minnesota, United States
🔹 Job Type: On-site
🔹 Category: 💼 Account Management
🔹 Date Posted: Mon Mar 31 2025
🔹 Experience Level: 5-10 years
🔹 Remote Status: On-site
Key aspects of this role include:
ASSUMPTION: Additional focus on cultivating long-term relationships with key decision-makers based on industry norms for high-impact account management roles.
✅ Manage and grow revenue and market share at designated agencies to maximize customer satisfaction and achieve strategic objectives
✅ Develop and maintain client relationships to ultimately drive revenue growth
✅ Develop and execute account strategy by collaborating with account team to deliver stronger, more relevant value propositions
✅ Track customer activity in internal systems to execute on account strategy and identify additional opportunities
✅ Cultivate customer relationships and ensure effective service delivery to accounts
✅ Focus on customer's satisfaction, understand the customer's business and workflows, and develop proper contact network within accounts
✅ Work with and bring in experts/specialists where required
✅ Oversee and know all account activities within your book of business
✅ Drive overall customer satisfaction for assigned accounts
✅ Responsible for forecasting, intelligence gathering on competitor activity, and providing feedback to marketing
✅ May provide customer product training as necessary
✅ Accountable for individual expense budget management
ASSUMPTION: The candidate may also be expected to participate in cross-departmental projects to enhance product offerings, based on standard practices in account management.
Education: Not specified
Experience: Minimum of 5 years in successful customer-facing Software (SaaS / Cloud) Sales, and at least 3 years managing a book of major accounts
Required Skills:
Preferred Skills:
ASSUMPTION: A bachelor's degree in business, marketing, or a related field may be preferred, as it is common in similar roles.
Salary Range: Base pay between USD 82,500 and USD 137,500 depending on location and experience, plus uncapped commissions with a national target average of USD 400,000
Benefits:
Working Hours: 40 hours per week with significant travel (70%+)
ASSUMPTION: Compensation is highly reliant on performance, which suggests a strong incentive-driven environment.
Industry: Public Safety focusing on law enforcement technologies
Company Size: 4,356 employees, indicating a mid-sized enterprise with ample resources and opportunities for collaboration
Founded: 1993, with a rich history in innovative public safety solutions
Company Description:
Company Specialties:
Company Website: http://www.axon.com
ASSUMPTION: The company's mission-driven culture is likely to be deeply embedded in its workplace practices, given its public safety objectives.
Career Level: Intermediate to senior, as it involves managing significant accounts and driving strategic sales initiatives
Reporting Structure: Likely reports to the regional or national sales manager, common for roles with a substantial geographical territory
Work Arrangement: Primarily on-site with extensive travel requirements
Growth Opportunities:
ASSUMPTION: Career progression may involve transitioning into roles with greater strategic influence or broader territorial responsibilities.
Office Type: Regional office setting suitable for hosting client meetings and team collaborations
Office Location(s): Minneapolis, with potential visits to other regional offices and client sites
Geographic Context:
Work Schedule: Regular business hours with flexibility for travel and client meetings
ASSUMPTION: The work environment will likely be dynamic and client-focused due to the nature of account management in a public safety framework.
Typical Process:
Key Assessment Areas:
Application Tips:
ATS Keywords: Account Management, SaaS Sales, CRM, Client Relationships, Revenue Growth
ASSUMPTION: Candidates with previous experience in similar roles should emphasize their strategic impact and relationship-building skills in application materials.
ASSUMPTION: The role requires adeptness in using CRM tools and a deep understanding of technology solutions offered by Axon.
Company Values:
Work Style:
Self-Assessment Questions:
ASSUMPTION: Success in this role requires alignment with Axon's mission-driven culture and a strong interest in public safety advancements.
ASSUMPTION: Effective time management and meticulous organizational skills are crucial to address these challenges.
ASSUMPTION: Comparable roles typically also involve significant strategic planning and client relations responsibilities.
ASSUMPTION: Projects will likely be centered around increasing client engagement and improving technology deployment efficiency.
ASSUMPTION: Interview questions should focus on understanding role expectations, team dynamics, and professional development opportunities.
To apply for this position:
⚠️ This job description contains AI-assisted information. Details should be verified directly with the employer before making decisions.