Key Account Manager (Chinese)

📌 Core Information

🔹 Job Title: Key Account Manager (Chinese)

🔹 Company: Evoplay Games

🔹 Location: Remote

🔹 Job Type: On-site

🔹 Category: 💼 Account Management

🔹 Date Posted: Tue Apr 01 2025

🔹 Experience Level: 0-2 years

🔹 Remote Status: Remote OK

📌 Essential Job Details

🚀 Job Overview

Key aspects of this role include:

• Developing strong, lasting relationships with key clients.
• Managing multiple client accounts in the gaming industry.
• Working in a fast-paced, constantly evolving environment.
• Using advanced communication skills in both English and Chinese.

ASSUMPTION: The job may involve travel to meet with clients and attend industry events, given the 'on-site' job nature, but primarily remote work is supported.

📋 Key Responsibilities

✅ Act as the main point of contact and develop a trusted advisor relationship with existing customers.

✅ Ensure games launch, marketing, and promotional activities across brands.

✅ Resolve technical, management, financial, and business issues regularly.

✅ Attend and represent the company at events and exhibitions.

✅ Provide Account Team Lead with monthly/quarterly reports on work results.

✅ Conduct regular analysis of the iGaming market.

ASSUMPTION: These responsibilities imply significant interaction with various departments within the company and external stakeholders.

🎯 Required Qualifications

Education: Not specified, but a relevant degree in business or technology preferred.

Experience: 1+ year of experience as a B2B Account Manager in the IT or iGaming industry.

Required Skills:

• B2B Account Management
• Analytical Mindset
• Social and Communication Skills
• Problem Resolution
• Fluent Chinese and English proficiency

Preferred Skills:

• Experience with Jira, CRM, Google tools
• Ability to handle complex environments

ASSUMPTION: The role requires a blend of technical understanding and business acumen, as viewed from the tools and skills required.

💰 Compensation & Benefits

Salary Range: Not specified explicitly, but competitive in the IT/iGaming sector.

Benefits:

• Corporate psychologist
• Gifts for significant occasions
• Legal support
• Flexible working hours
• Direct access to C-level executives

Working Hours: 40 hours per week, with potential flexibility

ASSUMPTION: Benefits focus on personal and professional well-being, reflecting a supportive company culture.

📌 Applicant Insights

🔍 Company Context

Industry: IT Services and IT Consulting

Company Size: 201-500 employees, suggesting a dynamic environment with opportunities for career growth.

Founded: 2003, with a solid history in the online gaming industry.

Company Description:

• Leading developer of integrated products for the online gaming industry.
• Significant experience in online entertainment solutions.
• Expanded activities beyond game production with various mergers and alliances.

Company Specialties:

• Gambling mathematics
• Games and gaming platforms
• Multi-platform CMS

Company Website: http://evoplay.com

ASSUMPTION: The company’s focus on innovation and technological advancement makes it suitable for professionals interested in cutting-edge solutions in the gaming industry.

📊 Role Analysis

Career Level: Entry to mid-level roles, suitable for those looking to advance rapidly in account management.

Reporting Structure: Reports to Account Team Lead, indicating a structured team environment.

Work Arrangement: Though listed as "on-site," the role supports remote work, providing flexibility.

Growth Opportunities:

• Exposure to international markets
• Opportunities to innovate and influence product direction
• Professional development through industry events

ASSUMPTION: There will be opportunities to take on greater responsibilities, given the role’s alignment with company growth strategies.

🌍 Location & Work Environment

Office Type: Likely modern and tech-focused, conducive to creative and technical work.

Office Location(s): Not specified, remote-based work expected initially.

Geographic Context:

• Opportunity to connect with global clients
• Access to international events and collaborations
• Flexible work arrangements promoting work-life balance

Work Schedule: Full-time, with some potential for flexible scheduling.

ASSUMPTION: The environment supports a diverse and inclusive workforce, promoting flexibility in location and time.

💼 Interview & Application Insights

Typical Process:

• Initial application and CV submission
• Preliminary phone or video interview
• Technical and behavioral interviews

Key Assessment Areas:

• B2B account management skills
• Language proficiency, especially in Chinese
• Problem-solving and adaptability

Application Tips:

• Highlight relevant experience in IT or iGaming in your CV.
• Prepare thoroughly for competency-based questions.
• Showcase your interest in gaming and technology innovation.

ATS Keywords: Account Management, iGaming, B2B, Jira, CRM, Chinese, Communication

ASSUMPTION: The company values innovation and proactive problem-solving, so candidates should demonstrate examples of these throughout the process.

🛠️ Tools & Technologies

• Jira
• CRM software
• Google tools suite

ASSUMPTION: Familiarity with these tools indicates a requirement for technology proficiency, which supports efficient account management and communications.

👔 Cultural Fit Considerations

Company Values:

• Innovation in gaming technology
• Creativity in solutions
• Collaboration and teamwork

Work Style:

• Dynamic and fast-paced
• Open to new ideas and changes
• Focus on client satisfaction and relationship building

Self-Assessment Questions:

• Am I adaptable to fast-paced environments?
• Do I excel in managing client relationships?
• Is my communication style suited to international and multilingual teams?

ASSUMPTION: The cultural environment favors individuals who are entrepreneurial and enjoy working in an innovative field.

⚠️ Potential Challenges

• Navigating complex client requirements
• Balancing multiple ongoing projects
• High expectations for rapid problem resolution
• Maintaining clear communication in a remote setup

ASSUMPTION: The role may involve high levels of client interaction and service expectations, requiring adaptability and resourcefulness.

📈 Similar Roles Comparison

• Higher interaction level than typical sales roles
• Focus on strategic client relationships over pure sales
• Greater emphasis on technical solutions and product knowledge

ASSUMPTION: The role blends IT solutions with account management, differentiating it from purely commercial account roles.

📝 Sample Projects

• Launching a 3D/VR gambling game in new markets
• Coordinating client-specific promotional campaigns
• Developing new training materials for CRM systems

ASSUMPTION: Projects likely involve cross-departmental collaboration, focusing on client satisfaction and innovative product solutions.

❓ Key Questions to Ask During Interview

• What are the primary goals for the role over the next year?
• How does Evoplay support career growth and development?
• What are the team dynamics in the account management department?
• What innovations are in the pipeline for Evoplay's gaming products?
• How does the company handle communication in a primarily remote setup?

ASSUMPTION: These questions help clarify responsibilities and growth opportunities within the role, aligning applicant expectations with company offerings.

📌 Next Steps for Applicants

To apply for this position:

• Submit your application through this link
• Prepare to discuss your B2B experience and technical knowledge during interviews
• Highlight your language skills, particularly Chinese proficiency
• Ensure your resume includes relevant keywords: Account Management, iGaming, Chinese

⚠️ This job description contains AI-assisted information. Details should be verified directly with the employer before making decisions.