📌 Core Information
🔹 Job Title: Key Account Manager - EU/UK
🔹 Company: Marqeta
🔹 Location: United Kingdom (Remote within Greater London area)
🔹 Job Type: Remote
🔹 Category: 💼 Account Management
🔹 Date Posted: April 1, 2025
🔹 Experience Level: 5-10 years
🔹 Remote Status: Fully Remote
📌 Essential Job Details
🚀 Job Overview
Key aspects of this role include:
- Managing a global strategic account through extensive client service and relationship building
- Identifying and exploiting revenue-generating opportunities for client growth
- Collaborating with cross-functional teams to meet customer needs with creative and strategic solutions
- Persistently understanding and addressing business needs with a focus on Marqeta's product offerings
ASSUMPTION: The job requires strategic thinking and adeptness in navigating fintech landscapes due to the industry complexity and nature of the role.
📋 Key Responsibilities
✅ Partner with cross-functional teams to manage a global strategic account
✅ Provide exceptional client service while uncovering growth opportunities
✅ Explore and address customer needs to leverage Marqeta’s products for business growth
✅ Model, plan, and monitor growth paths using data-driven strategies
✅ Support cross-functional efforts and connect teams for driving innovation
✅ Achieve ambitious growth targets in a fintech setting
ASSUMPTION: Responsibilities include working autonomously within teams and directly influencing strategic business outcomes, requiring initiative and self-direction.
🎯 Required Qualifications
Education: Not specified
Experience: Minimum of 7 years in account management, particularly in growing strategic accounts within fintech, banking, or payments sectors
Required Skills:
- Strong communication skills (interpersonal, verbal, presentation, written)
- Experience in multi-stakeholder relationship building
- Data analysis and strategic planning
- Team leadership and influencing skills
Preferred Skills:
- Experience with BNPL industry
- Experience in card issuing and processing
ASSUMPTION: Educational qualifications are flexible, as pragmatic experience in fintech and strategic account management appear prioritized.
💰 Compensation & Benefits
Salary Range: Not specified
Benefits:
- Premium Private Medical and Dental coverage
- Generous time off and floating holidays
- Retirement savings with company contributions
- Equity and Employee Stock Purchase Program
- Monthly remote work stipend
- Annual development stipend
- Family-forming benefits and parental leave
- Wellbeing programs
Working Hours: 40 hours per week with flexible working arrangements
ASSUMPTION: Flexibility in work hours aligns with Marqeta’s "Flexible First" policy, emphasizing work-life balance and adaptability.
📌 Applicant Insights
🔍 Company Context
Industry: Financial Services, focusing on embedded finance and digital transactions
Company Size: 501-1,000 employees, offering substantial resources and support with close-knit operations
Founded: 2010
Company Description:
- Revolutionizing financial transactions with cutting-edge card issuing solutions
- Empowering customer-tailored, embedded financial solutions
- Providing real-time transaction management capabilities
Company Specialties:
- Virtual and Physical Cards
- API and Real-Time Data Solutions
- Flexible Spend Controls and Disbursement
Company Website: http://www.marqeta.com
ASSUMPTION: Market positioning as a leader in fintech suggests continuous innovation and opportunities to work with industry leaders.
📊 Role Analysis
Career Level: Mid to Senior level, with a need for strategic influence and leadership
Reporting Structure: Reports to Senior Director, Global Strategic Partnerships
Work Arrangement: Full remote flexibility; candidates should reside in Greater London
Growth Opportunities:
- Potential to influence major strategic accounts and drive new business initiatives
- Opportunity to lead through innovation in fintech
- Access to development programs and stipends for skill enhancement
ASSUMPTION: The role provides significant career trajectory growth through strategic account influence and innovation within Marqeta.
🌍 Location & Work Environment
Office Type: Remote-first; significant flexibility and autonomy
Office Location(s): Primarily based remotely within Greater London
Geographic Context:
- Proximity to Greater London for periodic in-person collaborations if needed
- Remote work supported with technology and resources to enhance productivity
- Diverse and inclusive work environment spanning multiple regions
Work Schedule: Flexible; standard 40-hour work week
ASSUMPTION: Importance placed on remote effectiveness and robust digital communication infrastructure.
💼 Interview & Application Insights
Typical Process:
- Initial application submission through Marqeta’s career portal
- Remote interviews focusing on experience and strategic account management skills
- Technical assessments assessing fintech knowledge and problem-solving capabilities
Key Assessment Areas:
- Strategic account management and revenue growth abilities
- Industry knowledge in fintech and related technologies
- Communication skills and cross-functional team collaboration
Application Tips:
- Highlight experience in strategic account management within fintech
- Showcase data-driven decision making and analytical skills
- Illustrate adaptability and remote work capabilities
ATS Keywords: Account Management, Relationship Building, Fintech Expertise, Data Analysis, Strategic Planning
ASSUMPTION: The hiring process emphasizes technical knowledge and the ability to drive client-focused results in a remotely managed environment.
🛠️ Tools & Technologies
- CRM platforms for account management
- Data analytics tools for strategic planning
- Collaboration tools for remote and cross-functional teamwork
ASSUMPTION: Usage of sophisticated tools and platforms are essential for managing strategic accounts and require adaptability to new technologies.
👔 Cultural Fit Considerations
Company Values:
- Solve for the Customer
- Do What's Right
- Simplify and Innovate
- Win as a Team
- Make it Count
Work Style:
- Collaborative and proactive
- Customer-focused and driven by impact
- Innovative, with a penchant for smart risks
Self-Assessment Questions:
- How do you manage complex client relationships?
- What is your experience with data-driven decision making?
- How do you ensure effective communication in a remote setting?
ASSUMPTION: The company culture demands a blend of customer-centric thinking and a commitment to team achievements, fostering a responsive and agile work environment.
⚠️ Potential Challenges
- Managing and prioritizing across multiple high-stakes accounts
- Staying aligned with evolving fintech trends and technologies
- Ensuring robust cross-functional collaboration remotely
- Maintaining work-life balance in a demanding remote setting
ASSUMPTION: Challenges often intersect with leveraging fintech product knowledge and remotely managing strategic initiatives at scale.
📈 Similar Roles Comparison
- Typically involves similar responsibilities in large financial firms or fintech companies
- Demand for strategic thinking and high-level client management skills is common
- Remote and flexible working options are increasingly standard in the industry
ASSUMPTION: The role is comparable to senior account management roles in digitally-driven financial firms, requiring a substantial strategic and technical skill set.
📝 Sample Projects
- Developed strategic account plans for growing client revenue by X%
- Implemented cross-functional projects leading to improved client satisfaction ratings
- Drove data-driven initiatives to optimize account performance and exposure
ASSUMPTION: Project involvement will likely include cross-team coordination with a focus on measurable growth outcomes.
❓ Key Questions to Ask During Interview
- What are the primary goals for this strategic account in the coming year?
- How does Marqeta support its account managers in achieving growth targets?
- What are the key challenges this role will face, and how is success measured?
- Can you describe how cross-functional collaboration works within Marqeta?
- What development opportunities are available for expanding my fintech expertise?
ASSUMPTION: These questions aim to understand the strategic goals and resources available at Marqeta for optimal role performance.
📌 Next Steps for Applicants
To apply for this position:
- Submit your application through this link
- Ensure your resume highlights relevant fintech and account management experience
- Prepare examples of strategic growth and collaboration from past roles
- Demonstrate adaptability, especially in remote work scenarios
- Review Marqeta's mission and values to align your application with the company’s culture
⚠️ This job description contains AI-assisted information. Details should be verified directly with the employer before making decisions.
