Key Account Manager, Near Patient Care - Johannesburg

📌 Core Information

🔹 Job Title: Key Account Manager, Near Patient Care

🔹 Company: Roche

🔹 Location: Johannesburg, Gauteng, South Africa

🔹 Job Type: On-site

🔹 Category: 💼 Account Management

🔹 Date Posted: Tue Apr 01 2025

🔹 Experience Level: 3-5 years

🔹 Remote Status: On-site

📌 Essential Job Details

🚀 Job Overview

Key aspects of this role include:

• Crafting and executing dynamic account, portfolio, and channel strategies
• Identifying and capturing new business opportunities
• Fostering relationships with executive decision-makers
• Expanding market share and sales in the Near Patient Care domain

ASSUMPTION: The job overview assumes that the focus will be heavily on strategic planning and client engagement to achieve market expansion.

📋 Key Responsibilities

✅ Analyze competitor activities and customer needs to identify opportunities and threats.

✅ Tailor sales strategies to particular primary care units.

✅ Promote Roche's point-of-care testing through local initiatives.

✅ Collaborate effectively with both internal and external stakeholders.

✅ Ensure compliance with corporate policies and local legislation.

✅ Develop long-term relationships with clients to ensure sustainable revenue streams.

✅ Maintain accurate sales records and report areas for improvement.

ASSUMPTION: The responsibilities suggest a need for creative problem-solving and adaptability within the healthcare market.

🎯 Required Qualifications

Education: National Diploma in Medical Sciences required, University degree or Business Management qualification preferred.

Experience: 3-5 years in the medical industry, particularly in IVD or Point of Care, with at least 3 years in account management.

Required Skills:

• Account Management
• Sales Strategies
• Customer Engagement

Preferred Skills:

• Portuguese language skills
• Ability to travel nationally and internationally

ASSUMPTION: The preferred skills suggest a value for multilingual abilities and global mobility.

💰 Compensation & Benefits

Salary Range: Not specified. Typically, compensation aligns with industry standards for key account managers in the biotechnology sector.

Benefits:

• Comprehensive health insurance
• Pension plan
• Professional development resources

Working Hours: 40 hours per week, with some flexibility depending on travel requirements.

ASSUMPTION: Assumed that standard benefits are provided, based on industry practices, as specific details were not outlined.

📌 Applicant Insights

🔍 Company Context

Industry: Biotechnology Research, focusing on pharmaceuticals and diagnostics.

Company Size: Over 100,000 employees, indicating global influence and diverse opportunities.

Founded: 1896. Roche has a long history in advancing healthcare and pharmaceutical research.

Company Description:

• Leader in personalized healthcare
• Pioneering advancements in multiple disease areas
• Global sustainability recognition in pharmaceuticals and biotech

Company Specialties:

• Biotechnology
• Diagnostics
• Personalized healthcare

Company Website: http://www.roche.com/

ASSUMPTION: Company context highlights focus on innovation and global sustainability, essential for potential employees to understand corporate culture.

📊 Role Analysis

Career Level: Mid-level management position with opportunities to influence strategic operations.

Reporting Structure: Likely reports directly to senior management in the diagnostics division.

Work Arrangement: Primarily on-site with required travel.

Growth Opportunities:

• Exposure to international markets
• Professional development through Roche's learning initiatives
• Potential to progress within the diagnostics or account management pathways

ASSUMPTION: Growth potential exists due to Roche’s global presence and investment in employee development.

🌍 Location & Work Environment

Office Type: Modern diagnostics hub located in Midrand, Johannesburg.

Office Location(s): Offices spread across Southern Africa and Sub-Sahara Africa.

Geographic Context:

• Situated in a key economic zone within South Africa
• Access to vibrant local culture and activities
• Strong emphasis on healthcare and biotechnology developments

Work Schedule: Standard working hours with potential variations based on travel and client meetings.

ASSUMPTION: Work environment is dynamic with a strong collaborative culture, aligning with Roche's inclusive values.

💼 Interview & Application Insights

Typical Process:

• Initial application screening
• HR interview to assess cultural fit
• Technical interview with focus on industry-specific knowledge
• Final round with senior management to discuss strategies and personal career goals

Key Assessment Areas:

• Knowledge of account management in healthcare
• Proficiency in strategic sales and market analysis
• Ability to develop and maintain client relationships

Application Tips:

• Highlight relevant experience in diagnostics or medical devices
• Demonstrate understanding of market trends and competitor analysis
• Emphasize language skills, particularly if proficient in Portuguese

ATS Keywords: Account Management, Sales Strategies, Near Patient Care, Diagnostics, Stakeholder Engagement

ASSUMPTION: The process is structured to assess strategic thinking and industry knowledge, critical for success in this role.

🛠️ Tools & Technologies

• Customer Relationship Management (CRM) platforms
• Market analysis software
• Point-of-Care testing technologies

ASSUMPTION: Use of advanced CRM and analytical tools is implied for strategic account management.

👔 Cultural Fit Considerations

Company Values:

• Commitment to healthcare innovation
• Emphasis on diversity and inclusion
• Focus on sustainability and social responsibility

Work Style:

• Collaborative and team-oriented
• Innovative and forward-thinking
• Client-focused with a service-oriented approach

Self-Assessment Questions:

• Can I work effectively in a highly cross-functional environment?
• Do I have the ability to travel frequently for work?
• Am I aligned with Roche’s mission and values?

ASSUMPTION: Roche values align well with proactive, open-minded candidates who thrive in innovative settings.

⚠️ Potential Challenges

• Navigating complex market environments
• Adapting strategies to diverse client needs
• Balancing travel with on-site responsibilities
• Meeting aggressive sales targets

ASSUMPTION: Challenges are reflective of the dynamic nature of account management in a competitive healthcare market.

📈 Similar Roles Comparison

• Account Manager positions in pharmaceuticals may require less travel
• Roles in non-healthcare sectors might focus less on regulatory compliance
• Sales roles in smaller companies may offer different growth trajectories

ASSUMPTION: This role offers unique insights and challenges due to its focus on diagnostics and global presence.

📝 Sample Projects

• Development of market metrics for Near Patient Care products
• Implementation of a CRM system tailored for healthcare providers
• Coordination of community health engagement programs

ASSUMPTION: Projects related to strategic development and market expansion are anticipated.

❓ Key Questions to Ask During Interview

• What are the key success metrics for this role?
• How does Roche support career development in account management roles?
• What challenges have previous account managers faced in this position?
• How is success evaluated in terms of market share growth?
• Can you describe a typical week in this role?

ASSUMPTION: Questions aim to understand expectations, support, and daily responsibilities.

📌 Next Steps for Applicants

To apply for this position:

• Submit your application through the Roche Careers portal.
• Ensure your resume highlights relevant experience and skills.
• Prepare for interviews by reviewing Roche’s diagnostic products and market presence.
• Practice responses for common situational interview questions.
• Follow up with a thank you email after interviews.

⚠️ This job description contains AI-assisted information. Details should be verified directly with the employer before making decisions.