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Key Account Supervisor

Unilever
Full-time
On-site
Shanghai, Shanghai, China
πŸ’Ό Account Management

πŸ“Œ Core Information

πŸ”Ή Job Title: Key Account Supervisor

πŸ”Ή Company: Unilever

πŸ”Ή Location: Shanghai, Shanghai, China

πŸ”Ή Job Type: On-site

πŸ”Ή Category: Manufacturing

πŸ”Ή Date Posted: April 10, 2025

πŸ”Ή Experience Level: 2-5 years

πŸ”Ή Remote Status: On-site

πŸš€ Job Overview

Key aspects of this role include:

  • Planning and tracking new product pipelines
  • Conducting monthly business reviews with clients
  • Coordinating promotional activities across various channels
  • Maintaining category information on new retail platforms
  • Ensuring effective execution of in-store strategies

ASSUMPTION: This role requires strong organizational skills, attention to detail, and the ability to manage multiple projects simultaneously.

πŸ“‹ Key Responsibilities

βœ… Plan and track new product pipelines, including reporting on new product progress and ensuring timely delivery

βœ… Conduct monthly business reviews with clients, analyzing sales performance, and discussing strategies to improve results

βœ… Coordinate promotional activities across various channels (H/LS/SS/CVS/ole), ensuring alignment with brand strategies and maximizing ROI

βœ… Maintain category information on new retail platforms, updating product details and ensuring accurate representation

βœ… Ensure effective execution of in-store strategies, collaborating with store teams to achieve sales targets and enhance customer experience

βœ… Manage client relationships, attending client meetings and representing Unilever's interests

βœ… Contribute to new product launches, providing market insights and supporting promotional activities

ASSUMPTION: This role may require occasional travel to meet with clients or attend industry events.

🎯 Required Qualifications

Education: Bachelor's degree in Business, Marketing, or a related field

Experience: 3+ years of experience in the fast-moving consumer goods (FMCG) industry, with a focus on key account management or a related role

Required Skills:

  • Excellent communication and interpersonal skills in English and Chinese
  • Strong analytical and problem-solving skills
  • Proficient in Microsoft Office Suite (Excel, PowerPoint)
  • Ability to work independently and manage multiple projects
  • Familiarity with the Chinese retail market and consumer behavior

Preferred Skills:

  • Experience with CRM software (e.g., Salesforce, Siebel)
  • Fluency in additional languages (e.g., Spanish, French)
  • Knowledge of Unilever's products and brands

ASSUMPTION: Candidates with experience in the CVS channel will be given priority.

πŸ’° Compensation & Benefits

Salary Range: The salary range for this role is estimated to be between CNY 250,000 and CNY 350,000 per year, based on industry standards for a Key Account Supervisor with 3-5 years of experience in Shanghai. Final compensation will be determined based on the candidate's qualifications and experience.

Benefits:

  • Health insurance and pension plans
  • Employee discounts on Unilever products
  • Opportunities for professional development and career growth
  • Flexible working arrangements (e.g., work-from-home options)

Working Hours: Full-time position, with standard working hours Monday to Friday, 9:00 AM to 6:00 PM. Overtime may be required occasionally to meet project deadlines.

ASSUMPTION: The salary range provided is an estimate and may vary based on the candidate's specific qualifications and experience.

πŸ“Œ Applicant Insights

πŸ” Company Context

Industry: Unilever operates in the manufacturing industry, focusing on the production and distribution of consumer goods, including food, home care, and personal care products. The company has a strong global presence and is known for its iconic brands, such as Lipton, Knorr, Dove, and Omo.

Company Size: Unilever is a large multinational corporation with over 10,000 employees worldwide. This size provides opportunities for career growth and exposure to diverse teams and projects.

Founded: Unilever was founded in 1929, with a rich history of innovation and commitment to sustainability.

Company Description:

  • Unilever is a purpose-driven company, committed to making sustainable living commonplace
  • The company's portfolio includes over 400 brands, ranging from everyday essentials to premium products
  • Unilever is dedicated to reducing its environmental impact and contributing positively to society

Company Specialties:

  • Consumer Goods
  • Food
  • Home Care
  • Personal Care
  • Refreshments
  • Marketing & Advertising
  • Retail
  • Purpose
  • FMCG
  • Digital
  • Ice Cream
  • Nutrition
  • Sustainability
  • Beauty & Wellbeing
  • Innovation
  • and Careers

Company Website: http://www.unilever.com

ASSUMPTION: Unilever's large size and global presence offer opportunities for international assignments and exposure to diverse markets.

πŸ“Š Role Analysis

Career Level: This role is suitable for candidates with 3-5 years of experience in key account management or a related field, seeking to advance their careers in a multinational corporation.

Reporting Structure: The Key Account Supervisor reports directly to the Key Account Manager and works closely with cross-functional teams, including marketing, sales, and category management.

Work Arrangement: This is an on-site role, based at Unilever's Shanghai office. Occasional travel may be required to meet with clients or attend industry events.

Growth Opportunities:

  • Progression to a Senior Key Account Supervisor or Key Account Manager role
  • Expansion into other areas of the business, such as marketing or category management
  • International assignments, providing exposure to diverse markets and cultures

ASSUMPTION: Successful candidates will have the opportunity to work on high-impact projects and collaborate with talented colleagues from around the world.

🌍 Location & Work Environment

Office Type: Unilever's Shanghai office is a modern, collaborative workspace, fostering innovation and creativity.

Office Location(s): U66 Office, Shanghai, China

Geographic Context:

  • Shanghai is a major commercial hub and the largest city in China, with a population of over 24 million
  • The city is known for its vibrant culture, rich history, and diverse culinary scene
  • Shanghai offers excellent opportunities for personal and professional growth

Work Schedule: Standard working hours are Monday to Friday, 9:00 AM to 6:00 PM. Flexible working arrangements may be available, depending on the role and team requirements.

ASSUMPTION: Candidates should be comfortable working in a fast-paced, dynamic environment and be able to adapt to changing priorities and deadlines.

πŸ’Ό Interview & Application Insights

Typical Process:

  • Online application submission
  • Phone or video screening with the HR department
  • In-depth interviews with the hiring manager and relevant team members
  • Final round interviews, which may include case studies or presentations

Key Assessment Areas:

  • Problem-solving skills and analytical thinking
  • Communication and interpersonal skills
  • Cultural fit and alignment with Unilever's values
  • Industry knowledge and understanding of the Chinese retail market

Application Tips:

  • Highlight relevant experience and achievements in your resume, focusing on key account management, client relationship management, and project management
  • Tailor your cover letter to demonstrate your understanding of the role and how your skills and experience make you a strong fit for the position
  • Prepare for behavioral and situational interview questions, using the STAR method to structure your responses

ATS Keywords: Key Account Management, Client Relationship Management, Project Management, FMCG, Retail, Sales, Marketing, Consumer Goods, China, Shanghai

ASSUMPTION: Unilever's recruitment process is designed to assess candidates' skills, experience, and cultural fit, ensuring the best possible match for the role and the organization.

πŸ› οΈ Tools & Technologies

  • Microsoft Office Suite (Excel, PowerPoint)
  • CRM software (e.g., Salesforce, Siebel)
  • Project management tools (e.g., Asana, Trello)
  • Data visualization tools (e.g., Tableau, Power BI)

ASSUMPTION: Familiarity with relevant tools and technologies is essential for success in this role.

πŸ‘” Cultural Fit Considerations

Company Values:

  • Integrity
  • Respect
  • Responsibility
  • Entrepreneurship
  • Winning together

Work Style:

  • Collaborative and team-oriented
  • Results-driven and focused on delivering excellence
  • Adaptable and open to change
  • Innovative and creative
  • Committed to sustainability and making a positive impact

Self-Assessment Questions:

  • Do you align with Unilever's values and commitment to sustainability?
  • Are you comfortable working in a dynamic, fast-paced environment?
  • Do you thrive in a collaborative, team-oriented work culture?
  • Are you able to manage multiple projects and prioritize effectively?

ASSUMPTION: Successful candidates will demonstrate a strong cultural fit with Unilever's values and work style.

⚠️ Potential Challenges

  • Managing multiple projects and priorities simultaneously
  • Working in a fast-paced, dynamic environment
  • Adapting to changing market conditions and client needs
  • Building and maintaining effective relationships with key clients
  • Meeting and exceeding sales targets and key performance indicators

ASSUMPTION: Candidates should be proactive, resilient, and able to thrive in a challenging, high-pressure environment.

πŸ“ˆ Similar Roles Comparison

  • This role is similar to a Key Account Manager, with a focus on day-to-day account management and project execution
  • Unlike other roles in the industry, this position offers the opportunity to work with a broad portfolio of Unilever's iconic brands
  • Career progression in this role may lead to senior management or international assignments

ASSUMPTION: This role provides a unique opportunity to work with a diverse range of clients and brands, offering extensive learning and growth opportunities.

πŸ“ Sample Projects

  • Developing and implementing a new product launch plan for a key client
  • Conducting a market analysis to identify growth opportunities for an underperforming brand
  • Collaborating with cross-functional teams to optimize in-store execution and enhance the customer experience

ASSUMPTION: Successful candidates will have a proven track record of delivering high-impact projects and driving results for clients.

❓ Key Questions to Ask During Interview

  • What are the key priorities for this role in the first 30, 60, and 90 days?
  • How does this role support Unilever's overall business strategy and growth objectives?
  • What opportunities are there for professional development and career growth within the organization?
  • How does the company support work-life balance for its employees?
  • What is the company's approach to sustainability and making a positive impact on society?

ASSUMPTION: Asking thoughtful, insightful questions demonstrates your interest in the role and commitment to success.

πŸ“Œ Next Steps for Applicants

To apply for this position:

  • Submit your application through this link
  • Tailor your resume to highlight relevant experience and skills, using the ATS keywords provided
  • Write a compelling cover letter, addressing your qualifications and fit for the role
  • Prepare for interviews by researching Unilever's business, industry trends, and potential challenges
  • Follow up with the hiring manager one week after submitting your application, expressing your continued interest in the position

⚠️ This job description contains AI-assisted information. Details should be verified directly with the employer before making decisions.