Lead, Account SE

📌 Core Information

🔹 Job Title: Lead, Account SE

🔹 Company: Salesforce

🔹 Location: Mumbai, Mahārāshtra, India

🔹 Job Type: On-site

🔹 Category: Sales

🔹 Date Posted: Tue Apr 01 2025

🔹 Experience Level: 10+ years

🔹 Remote Status: On-site

📌 Essential Job Details

🚀 Job Overview

Key aspects of this role include:

• Collaborating closely with sales teams to navigate territories and build customer relationships.
• Leading conversations to understand customer requirements for marketing strategies.
• Co-creating future visions for customers on the Salesforce Marketing platform.
• Bringing those visions to life through product demonstrations.

ASSUMPTION: Based on the information provided, it is assumed this role focuses on presales activities to drive engagement with Salesforce’s marketing solutions, requiring both technical and business acumen.

📋 Key Responsibilities

✅ Provide thought leadership on using Salesforce Marketing and Data Platform for customer success.

✅ Lead discovery sessions to address challenges in Martech and multi-channel engagement.

✅ Create demonstrations and Proof of Concepts for Salesforce Marketing and Data stack.

✅ Authoritatively present business value of solutions to varied organizational levels.

✅ Respond to RFPs/RFIs with comprehensive functional and technical insights.

✅ Integrate cloud applications with existing business applications.

✅ Manage multiple customer engagements concurrently.

ASSUMPTION: Responsibilities are centered around using Salesforce solutions to meet business objectives, emphasizing strong communication skills and technical expertise.

🎯 Required Qualifications

Education: Not specified

Experience: Minimum of 10 years in IT, focused on presales or implementation of marketing automation solutions.

Required Skills:

• Presales expertise in marketing automation and multi-channel campaign management.
• Strong communication, business analysis, and presentation skills.
• Experience in customer engagement and driving digital transformation.

Preferred Skills:

• Hands-on experience with Salesforce Marketing stack.
• Ability to articulate the business value to different stakeholders.

ASSUMPTION: This role requires advanced technical and business skills with a deep understanding of customer engagement strategies utilizing Salesforce solutions.

💰 Compensation & Benefits

Salary Range: Not specified, but typically competitive within the Salesforce ecosystem in India.

Benefits:

• Comprehensive healthcare plans
• Employee stock options
• Continuous learning and development programs

Working Hours: Standard onsite working hours with potential for flexibility depending on client needs.

ASSUMPTION: Salesforce typically offers extensive benefits and competitive salaries to attract top talent in the industry.

📌 Applicant Insights

🔍 Company Context

Industry: Software Development focused on CRM and cloud computing solutions.

Company Size: 10,001+ employees, which suggests a robust support structure and a wealth of resources for personal and professional growth.

Founded: Founded date not specified.

Company Description:

• Known as the customer company, focusing on CRM, AI, and data solutions.
• Deep commitment to equality and non-discrimination in the workplace.
• Worldwide leader in cloud-based solutions.

Company Specialties:

• Enterprise Cloud Computing
• Customer Relationship Management

Company Website: www.salesforce.com

ASSUMPTION: Salesforce operates within a robust global framework, providing extensive growth opportunities and cutting-edge technology solutions.

📊 Role Analysis

Career Level: Senior, requiring extensive experience in the field.

Reporting Structure: Likely reports to senior management in the sales or marketing department.

Work Arrangement: Primarily onsite with potential client visits.

Growth Opportunities:

• Access to continuous learning resources.
• Opportunities to lead high-impact projects.
• Potentially fast-track to higher managerial roles.

ASSUMPTION: The role is strategic in nature and offers substantial growth for those excelling in presales and customer engagement using Salesforce platforms.

🌍 Location & Work Environment

Office Type: Modern office environment designed for collaboration and innovation.

Office Location(s): Based in Mumbai at a strategic location.

Geographic Context:

• Mumbai is a major commercial and financial hub in India.
• Rich cultural diversity offering a vibrant lifestyle.
• Extensive transport options facilitate easy commuting.

Work Schedule: Standard 40-hour work week, with flexibility based on client engagements.

ASSUMPTION: The office environment at Salesforce is likely designed to foster innovation and collaboration, with state-of-the-art facilities.

💼 Interview & Application Insights

Typical Process:

• Initial screening by HR.
• Technical and business interviews.
• Final interview with upper management for role alignment.

Key Assessment Areas:

• Technical skills and product knowledge.
• Ability to communicate complex solutions effectively.
• Understanding of industry-specific challenges and solutions.

Application Tips:

• Highlight experience with marketing automation tools.
• Showcase any Salesforce certifications or training.
• Prepare to discuss previous successful presales engagements.

ATS Keywords: Presales, Salesforce Marketing, CRM, Digital Transformation, Martech, Customer Success

ASSUMPTION: The interview process is rigorous, focusing heavily on technical skills and strategic thinking abilities.

🛠️ Tools & Technologies

• Salesforce Marketing Cloud
• CRM tools and platforms
• Data analytics software

ASSUMPTION: Considering Salesforce's focus on innovation, candidates should be familiar with a range of CRM and data tools.

👔 Cultural Fit Considerations

Company Values:

• Equality
• Innovation
• Sustainability

Work Style:

• Collaborative with a focus on teamwork.
• Open to continuous learning and development.
• Adaptability to change and innovation.

Self-Assessment Questions:

• Are you comfortable leading in high-stakes client environments?
• How do you approach learning new technologies and tools?
• Can you communicate complex solutions to non-technical stakeholders?

ASSUMPTION: The company culture is centered around equality and innovation, prioritizing employees who thrive in dynamic, diverse environments.

⚠️ Potential Challenges

• Keeping up with rapid changes in technology.
• Balancing multiple client engagements simultaneously.
• Adapting to diverse customer needs and markets.
• Navigating corporate structures for approvals and project alignments.

ASSUMPTION: Candidates should be prepared for a fast-paced environment and demonstrate flexibility in handling diverse challenges.

📈 Similar Roles Comparison

• Similar roles may include Presales Engineer, Solutions Consultant, and Technical Account Manager.
• Roles emphasize solution selling and customer engagement.
• Requires similar technical expertise and strong communication skills.

ASSUMPTION: Similar roles often require a blend of technical knowledge and strategic sales skills, similar to the Lead, Account SE position.

📝 Sample Projects

• Developing a personalized multi-channel marketing strategy for a leading retailer.
• Creating a proof of concept for a dynamic customer engagement platform.
• Implementing a comprehensive CRM solution for a financial services firm.

ASSUMPTION: These project examples illustrate typical tasks involved in the role, focusing on solutions that drive tangible business outcomes.

❓ Key Questions to Ask During Interview

• What does a successful candidate look like in this role?
• How do you measure success and impact in this position?
• What challenges has the team faced recently?
• How does this role contribute to Salesforce’s growth strategy?
• What is the team dynamic in the Mumbai office?

ASSUMPTION: These questions help applicants gauge strategic alignment and cultural fit within the Salesforce structure and team.

📌 Next Steps for Applicants

To apply for this position:

• Submit your application through this link
• Prepare your resume with relevant experience and skills.
• Attend initial screening and prepare for technical assessments.
• Engage in multiple interview rounds, focusing on technical skills and cultural fit.
• Follow up with HR for post-interview feedback.

⚠️ This job description contains AI-assisted information. Details should be verified directly with the employer before making decisions.

```