📌 Core Information
🔹 Job Title: Lead Acquisition Specialist
🔹 Company: United Fidelity Bank
🔹 Location: AutoNation Acura Stevens Creek, United States
🔹 Job Type: Full-Time
🔹 Category: Banking & Finance
🔹 Date Posted: July 3, 2025
🔹 Experience Level: 2-5 years
🔹 Remote Status: On-site
🚀 Job Overview
Key aspects of this role include:
- Leading and training Vehicle Acquisition Specialists teams to acquire additional inventory for the dealership
- Actively prospecting outside of the AutoNation Customer Network to identify and engage private parties looking to sell vehicles
- Driving incremental business through high-level customer engagement
- Collaborating with management to identify and allocate current inventory needs
ASSUMPTION: This role requires strong leadership, communication, and interpersonal skills to effectively manage and motivate the Vehicle Acquisition Specialists team while achieving targeted goals.
📋 Key Responsibilities
✅ Direct and lead the Vehicle Acquisition Specialists through the WBYC BPMS Process
✅ Provide feedback and manage the performance of all Vehicle Acquisition Specialists
✅ Participate in coaching and mentoring of all Vehicle Acquisition Specialists
✅ Communicate and ensure goal achievement standards are met by associates and overall dealership performance
✅ Engage in Vehicle Acquisition Specialists duties as necessary, leading by example
✅ Review vehicle condition reports, determine wholesale and retail prices, inspect and accept vehicles arriving onsite, and create and execute reconditioning plans
✅ Use sound judgment, research, and excellent interpersonal skills to make offers on vehicles and close sales
✅ Turn prospective Vehicle Procurement Customers over to an “elite” sales team for a sales opportunity
ASSUMPTION: This role involves a high level of customer interaction, both in person and over the phone, requiring exceptional communication and interpersonal skills.
🎯 Required Qualifications
Education: High School diploma or equivalent
Experience: 3-4 years of dealership and/or team leadership experience preferred
Required Skills:
- Extremely self-motivated
- Ability to set and achieve targeted goals
- Ability to drive an exceptional Customer experience
- Demonstrated communication, prospecting, and interpersonal skills
- Organization and follow-up skills
- Experience and desire to work with technology
- Valid In-State Driver's License and an acceptable, safe driving record
Preferred Skills:
- Bilingual or multilingual skills
ASSUMPTION: While not explicitly stated, having bilingual or multilingual skills could be beneficial in engaging with a diverse customer base.
💰 Compensation & Benefits
Salary Range: $3,000 - $12,000 per month (approximate, based on provided information)
Benefits:
- Competitive compensation and 401k matching
- Health, dental, and vision insurance
- Maternity benefits
- Associate purchase and discount programs for new and pre-owned vehicles, services, parts, collision, accessories, and AutoGear
- Access to deals and discounts through YouDecide
- Opportunity to contribute to DRVPNK mission, raising and donating millions of dollars to cancer research and treatment
Working Hours: Full-time, 40 hours per week
ASSUMPTION: The salary range provided is approximate and based on the information given in the job listing. Actual salary may vary based on factors such as performance, experience, and company policy.
📌 Applicant Insights
🔍 Company Context
Industry: Banking
Company Size: 201-500 employees
Founded: Not specified
Company Description:
- United Fidelity Bank offers a range of financial services, including personal and commercial banking, mortgage lending, health savings accounts, and consumer and commercial lending
- The company is committed to providing convenient and free banking services through online banking, bill pay, notifi alerts, and mobile banking
- United Fidelity Bank has multiple locations across the United States, including in Indiana, Florida, Illinois, and Colorado
Company Specialties:
- Business Banking
- Personal Banking
- Mortgage Lending
- Health Savings Account
- Commercial Lending
- Consumer Lending
Company Website: unitedfidelity.com
ASSUMPTION: United Fidelity Bank is a privately-held company focused on providing exceptional customer service and convenient banking solutions.
📊 Role Analysis
Career Level: Mid-level to senior
Reporting Structure: This role involves leading and managing a team of Vehicle Acquisition Specialists, reporting directly to the dealership's management
Work Arrangement: On-site, full-time
Growth Opportunities:
- Potential career progression into management or leadership roles within the dealership or broader organization
- Opportunity to develop and refine leadership, communication, and interpersonal skills
- Possibility to expand industry knowledge and expertise in vehicle acquisition and sales
ASSUMPTION: This role offers growth opportunities through team leadership, skill development, and potential career advancement within the company.
🌍 Location & Work Environment
Office Type: Dealership showroom and office
Office Location(s): AutoNation Acura Stevens Creek, United States
Geographic Context:
- The dealership is located in the United States, with a specific focus on the AutoNation Acura Stevens Creek location
- The role involves engaging with customers from diverse backgrounds and locations
- The dealership is part of a larger organization with multiple locations across the country
Work Schedule: Full-time, with a flexible schedule to accommodate customer needs and business hours
ASSUMPTION: The work environment is dynamic, customer-focused, and fast-paced, with a strong emphasis on teamwork and collaboration.
💼 Interview & Application Insights
Typical Process:
- Online application submission
- Phone or video screening
- In-person or virtual interview with the hiring manager
- Background check and reference verification
- Job offer and onboarding
Key Assessment Areas:
- Leadership and management skills
- Communication and interpersonal skills
- Customer service and sales abilities
- Problem-solving and decision-making skills
- Technological proficiency and adaptability
Application Tips:
- Highlight relevant leadership, team management, and customer service experience in your resume
- Tailor your cover letter to emphasize your skills in communication, prospecting, and interpersonal relations
- Prepare examples of your ability to set and achieve targeted goals, as well as your experience working with technology
- Research the company and industry to demonstrate your knowledge and enthusiasm during the interview
ATS Keywords: Vehicle Acquisition Specialist, Team Leadership, Customer Experience, Communication, Prospecting, Interpersonal Skills, Organization, Follow-up Skills, Technology Proficiency
ASSUMPTION: The application process may vary based on the specific hiring manager or department, but generally follows a structured interview process focused on assessing relevant skills and experience.
🛠️ Tools & Technologies
- BPMS (Business Process Management System) - WBYC
- Customer Relationship Management (CRM) software
- Vehicle condition report software
- Reconditioning plan software
- Communication and collaboration tools (email, phone, video conferencing)
ASSUMPTION: The specific tools and technologies used may vary based on the dealership's preferences and industry standards.
👔 Cultural Fit Considerations
Company Values:
- Customer-centric approach
- Teamwork and collaboration
- Continuous improvement and innovation
- Integrity and accountability
Work Style:
- Fast-paced and dynamic
- Customer-focused and results-driven
- Team-oriented and collaborative
- Adaptable and resilient
Self-Assessment Questions:
- Do you thrive in a fast-paced, customer-focused environment?
- Are you an effective communicator and leader, able to motivate and manage a team?
- Do you have a proven track record of setting and achieving targeted goals?
- Are you comfortable working with technology and adapting to new tools and processes?
ASSUMPTION: United Fidelity Bank values employees who are customer-focused, results-driven, and able to work effectively in a team environment.
⚠️ Potential Challenges
- Managing and motivating a team of Vehicle Acquisition Specialists to meet targeted goals
- Adapting to a fast-paced, dynamic work environment with changing customer needs and market conditions
- Balancing the demands of customer service, sales, and team management
- Dealing with the emotional and psychological aspects of customer interactions, such as handling objections and negotiating sales
ASSUMPTION: This role presents unique challenges related to team management, customer service, and sales, requiring strong leadership, communication, and interpersonal skills.
📈 Similar Roles Comparison
- Compared to other vehicle acquisition specialist roles, this position emphasizes team leadership and management, requiring strong communication and interpersonal skills
- In the banking and finance industry, this role focuses on customer acquisition and retention through vehicle sales, rather than traditional banking services
- Career progression in this role may involve advancing to management or leadership positions within the dealership or broader organization
ASSUMPTION: This role is unique within the banking and finance industry, focusing on vehicle acquisition and sales as a means of customer acquisition and retention.
📝 Sample Projects
- Developing and implementing a strategic plan to increase vehicle acquisition through targeted prospecting and engagement
- Coaching and mentoring Vehicle Acquisition Specialists to improve performance and achieve targeted goals
- Collaborating with management to identify and allocate current inventory needs, optimizing vehicle acquisition and sales strategies
ASSUMPTION: These sample projects reflect the key responsibilities and required skills for this role, focusing on leadership, communication, and customer service.
❓ Key Questions to Ask During Interview
- What are the key priorities for this role in the first 30, 60, and 90 days?
- How does this role contribute to the overall success of the dealership and the organization?
- What are the most challenging aspects of this role, and how have previous incumbents addressed them?
- What opportunities are there for professional development and growth within the company?
- How does the company support work-life balance for its employees?
ASSUMPTION: These key questions help applicants better understand the role's expectations, the company culture, and potential growth opportunities.
📌 Next Steps for Applicants
To apply for this position:
- Submit your application through this link
- Tailor your resume to highlight your leadership, team management, and customer service experience
- Write a cover letter emphasizing your communication, prospecting, and interpersonal skills
- Prepare examples of your ability to set and achieve targeted goals, as well as your experience working with technology
- Follow up with the hiring manager one week after submitting your application to express your interest in the role
⚠️ This job description contains AI-assisted information. Details should be verified directly with the employer before making decisions.
