📌 Core Information
- Job Title: Lead Associate Account Director
- Company: The Trade Desk
- Location: APAC
- Job Type: On-site
- Category: Technology, Information and Internet
- Date Posted: 2025-04-16
🚀 Job Overview
- The Trade Desk is seeking an effective client-facing leader to serve as a player-coach across a portfolio of accounts, managing a team of Account Managers, and driving revenue growth.
- Key aspects of this role include:
- Overseeing the health of client and agency relationships as a strategic advisor.
- Managing and developing a team of Account Managers.
- Demonstrating the value of The Trade Desk to clients and upselling innovative solutions.
- Leading key agency client meetings in collaboration with business development and trading counterparts.
- Developing trusting and productive relationships with key stakeholders both internally and externally.
- Participating in broader organizational leadership initiatives and ensuring successful implementation and execution.
- Managing team bandwidth while delivering a high level of account support and reporting progress.
- Becoming heavily involved in product development and serving as a liaison between clients and the product team.
- Working closely with Technical Account Managers to drive custom solutions that benefit the client’s needs and set The Trade Desk apart from competitors.
📋 Key Responsibilities
- 🔹 Oversee the health of clients and agencies relationships as a strategic advisor, guiding problem-solving discussions and providing best-in-class client services.
- 🔹 Develop and train a nimble team of Account Managers; overseeing their day-to-day management, motivating the team by setting clear expectations, developing career path plans, providing constructive feedback, and maintaining a high level of performance from the team to develop the next generation of leaders.
- 🔹 Demonstrate the value of The Trade Desk to clients by upselling innovative solutions that meet the clients’ needs and our business goals.
- 🔹 Lead key agency client meetings in collaboration with business development and trading counterparts.
- 🔹 Develop trusting and productive relationships with key stakeholders both internally and externally.
- 🔹 Lead the development of portfolio-specific goals based on the company’s vision and values and work in tandem with the Business Development team to track the progress of portfolio goals on a regular basis.
- 🔹 Become heavily involved in product development by identifying how to build products that provide solutions for our clients’ business objectives and serving as a liaison between our clients and our product team.
- 🔹 Work closely with Technical Account Managers to drive custom solutions that benefit the client’s needs and set The Trade Desk apart from competitors.
- 🔹 Manage team bandwidth while delivering a high level of account support and reporting progress to build your team.
🎯 Required Qualifications
- Education: Bachelor's degree in Business, Marketing, or a related field.
- Experience: 7+ years of relevant industry experience with at least 2 years in a management role.
- Required Skills:
- Proven track record in driving revenue growth with large customer accounts.
- Strong leadership, communication, and relationship-building skills.
- Ability to build strong relationships with internal and external stakeholders, executive team, and industry groups.
- Ambition to develop personally and nurture the development of others.
- Excellent influencing and negotiation skills.
- Strong time management and prioritization skills.
- Ability to execute (and coach others to execute) timely in a fast-paced environment.
- Highly organized with a strong attention to detail.
- Willingness to travel alongside your team up to 25% of the time.
🎯 Preferred Qualifications
- Experience in developing, nurturing, and managing client relationships.
- Strong management and leadership skills through a collaborative team approach.
- Proven track record of driving revenue growth with large customer accounts.
- Ability to build strong relationships with internal and external stakeholders, executive team, and industry groups.
- Excellent influencing and negotiation skills.
- Strong time management and prioritization skills.
- Ability to execute (and coach others to execute) timely in a fast-paced environment.
- Highly organized with a strong attention to detail.
- Willingness to travel alongside your team up to 25% of the time.
💡 Assumptions
- Job-Specific Assumptions:
- The ideal candidate will have a proven track record in driving revenue growth with large customer accounts.
- Strong leadership, communication, and relationship-building skills are essential for this role.
- The candidate should be highly organized with a strong attention to detail and able to execute (and coach others to execute) timely in a fast-paced environment.
- The candidate should be willing to travel alongside their team up to 25% of the time.
💰 Compensation & Benefits
- Salary Range: Competitive salary package based on experience and industry standards.
- Benefits:
- Comprehensive health, dental, and vision insurance.
- 401(k) matching and employee stock purchase plan.
- Generous paid time off and flexible work arrangements.
- Tuition reimbursement and professional development opportunities.
- Employee discounts on various products and services.
- Working Hours: Full-time, on-site position with a standard workweek of 40 hours.
📌 Applicant Insights
🔍 Company Context
- Industry: Technology, Information and Internet.
- Company Size: 1,001-5,000 employees.
- Founded: 2009.
- Company Description:
- The Trade Desk is an independent media buying platform designed for the open internet, helping brands grow and thrive by giving them access to more customers engaging with more of the content they love across more channels and devices, and more transparency and precision at every stage.
- The company is committed to making digital advertising better because the future of the open internet depends on it.
- Company Specialties:
- Online Advertising.
- Real Time Bidding.
- Demand Side Platforms.
- Behavioral Targeting.
- Data Management Platforms.
📊 Role Analysis
- Career Level: Mid-level to senior role with significant leadership responsibilities.
- Reporting Structure: Reports directly to the Senior Vice President of Client Services or a similar role.
- Work Arrangement: On-site, full-time position with a standard workweek of 40 hours and up to 25% travel.
- Growth Opportunities:
- Potential for career advancement within the company as the team and portfolio grow.
- Opportunities to work on high-impact projects and collaborate with cross-functional teams.
- Exposure to a wide range of clients and industries.
🌍 Location & Work Environment
- Office Type: Modern, collaborative office spaces with a mix of open and private work areas.
- Office Location: APAC region, with specific locations to be determined based on candidate preference and business needs.
- Geographic Context:
- The APAC region offers a diverse range of cultures, languages, and business environments.
- The Trade Desk's global presence allows for opportunities to work with clients and teams across the region and beyond.
- Work Schedule: Standard workweek of 40 hours with flexibility for remote work and non-standard hours as needed.
💼 Interview & Application Insights
- Typical Process:
- Phone or video screening.
- Multiple on-site interviews with stakeholders from various departments.
- Final round interviews with senior leadership.
- Key Assessment Areas:
- Leadership and management skills.
- Client relationship management.
- Problem-solving and strategic thinking.
- Cultural fit and alignment with company values.
- Application Tips:
- Tailor your resume and cover letter to highlight relevant skills and experiences for this specific role.
- Prepare for behavioral interview questions that focus on your leadership, management, and problem-solving skills.
- Research The Trade Desk's business and industry trends to demonstrate your understanding of the company and the market.
- Practice your presentation and communication skills, as you may be required to deliver a client pitch or other presentation as part of the interview process.
🛠 Cultural Fit Considerations
- Company Values:
- Innovation.
- Collaboration.
- Integrity.
- Accountability.
- Results-driven.
- Work Style:
- Fast-paced and dynamic.
- Collaborative and team-oriented.
- Results-driven and accountable.
- Open and inclusive.
- Self-Assessment Questions:
- How do you align with The Trade Desk's core values, particularly in the context of this role?
- How do you approach building and maintaining productive relationships with key stakeholders, both internally and externally?
- How do you balance the need for results with a collaborative and inclusive work environment?
⚠️ Potential Challenges
- Challenges Specific to This Role:
- Managing a diverse team with varying levels of experience and expertise.
- Balancing the need for strategic thinking and tactical execution.
- Navigating a fast-paced and ever-changing market landscape.
- Challenges Specific to The Trade Desk:
- Working in a dynamic and rapidly growing company with a decentralized organizational structure.
- Balancing the need for innovation and continuous improvement with the need for operational excellence.
- Challenges Specific to the Location:
- Adapting to a diverse cultural and business environment in the APAC region.
- Managing time zones and remote team dynamics.
📈 Similar Roles Comparison
- Career Path Comparison:
- This role offers a clear path for career advancement within The Trade Desk, with opportunities to take on more senior leadership responsibilities as the team and portfolio grow.
- Comparable roles in other companies may offer similar growth opportunities, but The Trade Desk's unique business model and global presence provide a distinct set of challenges and rewards.
- Industry-Specific Context:
- The digital advertising industry is dynamic and competitive, with a constant need for innovation and adaptation.
- The Trade Desk's independent media buying platform sets it apart from traditional advertising agencies and technology companies, offering unique challenges and opportunities for career growth.
📝 Sample Projects
- Project Example 1: Developing and implementing a strategic account management plan for a high-value client, driving revenue growth and enhancing client satisfaction.
- Project Example 2: Leading a cross-functional team to develop and launch a new product feature that addresses a critical client need and sets The Trade Desk apart from competitors.
- Project Example 3: Conducting a comprehensive review of The Trade Desk's client services processes and making data-driven recommendations to improve efficiency and effectiveness.
❓ Key Questions to Ask During Interview
- Question 1: How do you approach setting and communicating clear expectations for your team, and how do you ensure they understand their role in driving the team's collective success?
- Question 2: Can you describe a time when you had to manage a difficult client relationship, and how did you balance the need to maintain the relationship with the need to deliver results for your team and the company?
- Question 3: How do you stay up-to-date with industry trends and new technologies, and how do you apply this knowledge to drive innovation and improvement in your role?
- Question 4: Can you provide an example of a time when you had to make a difficult decision that balanced the needs of multiple stakeholders, and how did you approach this situation?
- Question 5: How do you ensure that your team members have the resources and support they need to succeed, and how do you create an environment that fosters their professional growth and development?
📐 Next Steps for Applicants
- To apply for this position:
- Submit your application through the provided link.
- Tailor your resume and cover letter to highlight relevant skills and experiences for this specific role.
- Prepare for behavioral interview questions that focus on your leadership, management, and problem-solving skills.
- Research The Trade Desk's business and industry trends to demonstrate your understanding of the company and the market.
- Practice your presentation and communication skills, as you may be required to deliver a client pitch or other presentation as part of the interview process.
- Follow the concrete preparation steps related to resume customization and other application-specific tips provided in the job description.
⚠️ This job description contains AI-assisted information. Details should be verified directly with the employer before making decisions.
