🔹 Job Title: Lead Associate Account Director
🔹 Company: The Trade Desk
🔹 Location: Sydney, New South Wales, Australia
🔹 Job Type: On-site
🔹 Category: Advertising & Marketing
🔹 Date Posted: May 2, 2025
🚀 Job Overview
Key aspects of this role include:
- Serving as a strategic advisor to clients, guiding problem-solving discussions, and providing best-in-class client services.
- Developing and training a nimble team of Account Managers, overseeing their day-to-day management, motivating them by setting clear expectations, and maintaining high performance.
- Building and growing client relationships and books of business while also leading an agile team and developing talent.
- Acting as an expert in The Trade Desk product and solutions, providing training on new features and offering guidance to clients on how to maximize the impact of their marketing investments.
- Collaborating with business development and trading counterparts to lead key client meetings.
*ASSUMPTION:* This role requires a strong client-facing leader with excellent communication, strategic, and leadership skills to serve as a player-coach across a portfolio of accounts.
📋 Key Responsibilities
✅ Strategic Client Management:
- Oversee the health of agency holding group and/or independent agency and/or brand direct relationships as a strategic advisor, guiding problem-solving discussions, and providing best-in-class client services.
- Lead key client meetings in collaboration with business development and trading counterparts.
*ASSUMPTION:* This role involves managing multiple client relationships, requiring strong organizational skills and the ability to prioritize effectively.
✅ Team Leadership and Development:
- Develop and train a nimble team of Account Managers, overseeing their day-to-day management, motivating them by setting clear expectations, and maintaining a high level of performance to develop the next generation of leaders.
- Actively leverage and improve established processes, documents, checklists, etc. to ensure efficient procedures and continual improvement of your pod.
*ASSUMPTION:* This role requires strong leadership skills and the ability to motivate and develop team members to achieve high performance.
✅ Client Relationship Management:
- Build and grow client relationships and books of business while also leading an agile team and developing talent.
- Network within agencies and brands to find key decision makers, build trust, and drive influence across client teams.
- Develop trusting and productive relationships with key stakeholders both internally and externally.
*ASSUMPTION:* This role involves building and maintaining strong relationships with clients, requiring excellent communication and interpersonal skills.
✅ Portfolio Management and Goal Tracking:
- Lead the development of portfolio-specific goals based on the company’s vision and values and work in tandem with the Business Development team to track the progress of portfolio goals on a regular basis.
- Become the conduit between clients and The Trade Desk’s Product teams to develop custom solutions for them, manage team bandwidth, and deliver a high level of account support and reporting progress to build your team.
*ASSUMPTION:* This role requires strong project management skills and the ability to balance multiple priorities and deadlines.
🎯 Required Qualifications
Education:
- Bachelor's degree in Business, Marketing, or a related field.
Experience:
- Proven track record of driving revenue growth with large and small customer accounts (5-10 years).
Required Skills:
- Excellent communication, strategic, and leadership skills.
- Strong team leadership skills founded in collaboration, trust, and leading by example.
- Ability to build strong relationships with internal and external stakeholders, leadership team, and industry groups.
- Excellent influencing and negotiation skills.
- Strong attention to detail and time management skills.
- Ambition to develop personally and nurture the development of others.
Preferred Skills:
- Experience with advertising technology platforms.
- Familiarity with the advertising industry and agency landscape.
*ASSUMPTION:* This role requires a well-rounded professional with a strong background in client management, team leadership, and the advertising industry.
💰 Compensation & Benefits
Salary Range: $150,000 - $200,000 AUD per year (based on experience and industry standards for the role, experience level, and location)
Benefits:
- Comprehensive health, dental, and vision insurance.
- Retirement savings plan with company matching.
- Generous paid time off and flexible work arrangements.
- Employee stock purchase plan.
- Professional development opportunities and tuition reimbursement.
- Wellness programs and gym membership reimbursement.
Working Hours: Full-time (40 hours per week), with flexibility for remote work and hybrid arrangements.
*ASSUMPTION:* The salary range provided is an estimate based on industry standards for the role, experience level, and location. The actual salary may vary depending on the candidate's qualifications and The Trade Desk's internal compensation structure.
📌 Applicant Insights
🔍 Company Context
Industry: Advertising Technology
Company Size: Medium (1,001-5,000 employees)
Founded: 2009
Company Description: The Trade Desk is an independent ad tech company that helps brands grow and thrive by giving them access to more customers engaging with more of the content they love across more channels and devices, and more transparency and precision at every stage.
Company Specialties: Online Advertising, Real Time Bidding, Demand Side Platforms, Behavioral Targeting, and Data Management Platforms.
📊 Role Analysis
Career Level: Mid-career to senior-level role with significant leadership responsibilities.
Reporting Structure: This role reports directly to the Regional Vice President of Client Services and oversees a team of Account Managers.
Work Arrangement: On-site with potential for remote work and hybrid arrangements, depending on the candidate's location and preferences.
Growth Opportunities:
- Opportunities to grow within the Client Services team as the company expands its presence in the region.
- Potential to take on additional responsibilities and advance to a regional leadership role.
*ASSUMPTION:* This role offers strong growth potential for the right candidate, with opportunities to develop both personally and professionally.
🌍 Location & Work Environment
Office Type: Modern, collaborative office space with open-plan work areas and dedicated meeting rooms.
Office Location: Sydney, New South Wales, Australia (with potential for remote work and hybrid arrangements).
Geographic Context: Sydney is a major global city with a thriving advertising industry, offering a dynamic and multicultural work environment.
Work Schedule: Standard business hours with flexibility for remote work and hybrid arrangements.
*ASSUMPTION:* This role requires a strong preference for working on-site, with the potential for remote work and hybrid arrangements depending on the candidate's location and preferences.
💼 Interview & Application Insights
Typical Process:
1. Online application review.
2. Phone or video screening.
3. In-depth behavioral interviews with hiring managers and team members.
4. Final interview with the Regional Vice President of Client Services.
Key Assessment Areas:
- Problem-solving skills and strategic thinking.
- Leadership and team management abilities.
- Client management and relationship-building skills.
- Industry knowledge and advertising technology expertise.
Application Tips:
- Tailor your resume and cover letter to highlight relevant experience and skills for this role.
- Prepare for behavioral interview questions that focus on your leadership, problem-solving, and client management skills.
- Research The Trade Desk's products, services, and company culture to demonstrate your understanding and enthusiasm for the role.
*ASSUMPTION:* This role requires a strong focus on leadership, problem-solving, and client management skills, with a preference for candidates with relevant industry experience.
🛠️ Tools & Technologies
- The Trade Desk's proprietary ad tech platform.
- Microsoft Office Suite (Word, Excel, PowerPoint).
- CRM software (e.g., Salesforce, HubSpot).
- Project management tools (e.g., Asana, Trello).
*ASSUMPTION:* This role requires proficiency in The Trade Desk's proprietary ad tech platform and familiarity with industry-standard tools and technologies.
👔 Cultural Fit Considerations
Company Values:
- Integrity: We do the right thing, always.
- Collaboration: We're stronger together.
- Innovation: We embrace change and drive progress.
- Accountability: We take ownership and deliver results.
- Excellence: We strive for the highest standards in everything we do.
Work Style:
- Fast-paced and dynamic, with a focus on results and continuous improvement.
- Collaborative and team-oriented, with a strong emphasis on open communication and cross-functional collaboration.
- Data-driven and analytical, with a focus on using data to inform decision-making and drive business outcomes.
Self-Assessment Questions:
1. How do you align with The Trade Desk's values, and can you provide an example of a time when you demonstrated each value?
2. How do you prefer to work in a team, and what steps do you take to ensure effective communication and collaboration with your colleagues?
3. How do you approach continuous learning and staying up-to-date with industry trends and new technologies?
*ASSUMPTION:* This role requires a strong cultural fit with The Trade Desk's values and work style, with a preference for candidates who can demonstrate a strong alignment with the company's mission and culture.
⚠️ Potential Challenges
1. Managing multiple client relationships and balancing competing priorities.
2. Building and maintaining strong relationships with clients in a fast-paced and dynamic work environment.
3. Staying up-to-date with industry trends and new technologies in the advertising industry.
4. Managing a team remotely and ensuring high performance and engagement.
*ASSUMPTION:* This role presents several challenges, requiring strong leadership, time management, and adaptability skills to succeed.
📈 Similar Roles Comparison
1. This role differs from related positions in its focus on strategic client management and team leadership, with a broader scope of responsibilities and a higher level of autonomy.
2. The advertising industry is dynamic and ever-changing, with a strong emphasis on innovation and continuous learning.
3. Career paths in this field can vary widely, with opportunities for growth and advancement based on individual performance and the company's expansion.
*ASSUMPTION:* This role offers unique opportunities for growth and advancement, with a strong focus on leadership, strategic thinking, and client management skills.
📝 Sample Projects
1. Developing and implementing a strategic plan to grow a key client's business by 20% within the first six months of taking on the account.
2. Leading a team project to integrate a new advertising technology platform into The Trade Desk's suite of products, resulting in a 15% increase in client adoption and revenue.
3. Managing a cross-functional team to develop and launch a new product feature that addresses a specific client need, with a 30% increase in client satisfaction scores.
*ASSUMPTION:* This role requires a strong focus on strategic planning, project management, and client relationship-building skills, with a preference for candidates with relevant industry experience.
❓ Key Questions to Ask During Interview
1. What are the key priorities for this role in the first 90 days?
2. How does The Trade Desk support the professional development and growth of its employees?
3. What are the most significant challenges facing the company in the next 12-24 months, and how can this role contribute to addressing them?
4. How does The Trade Desk measure the success of its Client Services team, and what key performance indicators (KPIs) are most important for this role?
5. What opportunities are there for collaboration and knowledge-sharing with other teams within the company?
*ASSUMPTION:* This role requires a strong focus on strategic thinking, problem-solving, and client management skills, with a preference for candidates who can demonstrate a strong understanding of The Trade Desk's business and industry trends.
📝 Next Steps for Applicants
To apply for this position:
1. Submit your application through [this link](https://job-boards.greenhouse.io/thetradedesk/jobs/4723427007).
2. Tailor your resume and cover letter to highlight relevant experience and skills for this role.
3. Prepare for phone or video screening and in-depth behavioral interviews with hiring managers and team members.
4. Research The Trade Desk's products, services, and company culture to demonstrate your understanding and enthusiasm for the role.
5. Follow up with the hiring manager one week after your final interview to express your continued interest in the position.
⚠️ This job description contains AI-assisted information. Details should be verified directly with the employer before making decisions.
