📌 Core Information
🔹 Job Title: Lead In-House Marketing Agent
🔹 Company: Travel + Leisure Co.
🔹 Location: Lake Tahoe Sales, Lake Tahoe, CA
🔹 Job Type: Full-Time
🔹 Category: Hospitality & Tourism
🔹 Date Posted: May 23, 2025
🔹 Experience Level: Entry to Mid-Level (1-3 years)
🔹 Remote Status: On-site (Hybrid or Remote not specified)
🚀 Job Overview
Key aspects of this role include:
- In-person marketing with resort guests
- Scheduling guests for owner updates and workshops
- Partnering with resort staff to receive arrival sheets
- Distributing materials to guests and meeting production standards
ASSUMPTION: This role requires strong interpersonal skills, as the primary responsibility is interacting with guests face-to-face. It also involves working in a team environment and maintaining production standards.
📋 Key Responsibilities
✅ Engage in in-person marketing with guests checking into resorts
✅ Schedule guests for owner updates and workshops
✅ Offer gifts to guests for participating in updates
✅ Partner with resort staff to receive arrival sheets
✅ Distribute materials to guests, such as parking passes, activity schedules, and area brochures
✅ Maintain weekly production standards
ASSUMPTION: While the job description mentions "coordinator," the responsibilities and required experience suggest a leadership role. Thus, the title "Lead In-House Marketing Agent" is more appropriate.
🎯 Required Qualifications
Education: High School Diploma or equivalent is required, College Degree is preferred
Experience: 1 to 3 years of sales and/or marketing experience is preferred but not required
Required Skills:
- Proficient in MS Excel, MS Word, general computer skills, and smart devices
- Clear and concise written and verbal communication skills
- Ability to work in a team environment within a shared space
Preferred Skills:
- Previous experience in hospitality or sales
- Bilingual or multilingual skills
ASSUMPTION: While not explicitly stated, proficiency in Spanish may be beneficial due to the location and industry.
💰 Compensation & Benefits
Salary Range: $35,000 - $45,000 per year (Estimated based on industry standards for entry to mid-level marketing roles in the hospitality industry)
Benefits:
- Comprehensive Medical, Vision, and Dental Coverage within 30 days
- Weekly Base and Uncapped Commissions
- Initial Paid Training
- 401K Matching
- Monthly, Quarterly, and Yearly Recognition Programs
Working Hours: Full-time, 40 hours per week (Exact hours may vary based on resort operations)
ASSUMPTION: The salary range is estimated based on industry standards for similar roles in the hospitality sector. The actual salary may vary based on the candidate's experience and performance.
📌 Applicant Insights
🔍 Company Context
Industry: Hospitality & Tourism
Company Size: 10,001+ employees (Large enterprise)
Founded: 1972 (As a part of Wyndham Destinations, now Travel + Leisure Co.)
Company Description:
- Travel + Leisure Co. is the world’s leading vacation ownership and travel membership company
- Offers a diverse portfolio of resort, travel club, and lifestyle travel brands
- Strives to attract career-minded, diverse professionals with a positive attitude and high energy
Company Specialties:
- Vacation Ownership
- Travel Membership
- Hospitality Services
Company Website: www.travelandleisureco.com
ASSUMPTION: Travel + Leisure Co. operates in a highly competitive industry, focusing on providing exceptional vacation experiences and customer service.
📊 Role Analysis
Career Level: Entry to Mid-Level (1-3 years of experience)
Reporting Structure: This role reports directly to the Resort Manager or a designated Marketing Manager
Work Arrangement: On-site, with potential for hybrid or remote work (not specified)
Growth Opportunities:
- Advancement to Marketing Manager or similar leadership roles
- Expansion into other areas of the business, such as sales or customer service
- Potential to work at different resorts or locations within the company
ASSUMPTION: Growth opportunities may depend on the candidate's performance, company expansion, and internal restructuring.
🌍 Location & Work Environment
Office Type: Resort-based office
Office Location(s): Lake Tahoe Sales, Lake Tahoe, CA
Geographic Context:
- Lake Tahoe is a popular tourist destination, known for its ski resorts, beaches, and outdoor activities
- The resort may be seasonal, with peak seasons during winter and summer
- Lake Tahoe has a high cost of living compared to other areas in California
Work Schedule: Full-time, with potential for flexible scheduling based on resort operations
ASSUMPTION: The work environment may be fast-paced and dynamic, with varying workloads depending on the season and resort occupancy.
💼 Interview & Application Insights
Typical Process:
- Online application and resume submission
- Phone or video screen with the hiring manager
- In-person or virtual interview with the resort manager or marketing manager
- Background check and offer extension
Key Assessment Areas:
- Communication skills and ability to engage with guests
- Sales and marketing skills
- Problem-solving and adaptability
- Teamwork and collaboration
Application Tips:
- Highlight any relevant experience in hospitality, sales, or marketing
- Tailor your resume and cover letter to emphasize your communication skills and enthusiasm for the role
- Prepare examples of how you've handled customer interactions or sales situations
ATS Keywords: Marketing, Sales, Guest Relations, Hospitality, Resort, Customer Service, Communication, Teamwork, Production Standards
ASSUMPTION: The interview process may include role-playing scenarios to assess the candidate's ability to engage with guests and maintain production standards.
🛠️ Tools & Technologies
- MS Excel, MS Word, Smart Devices
- Property Management System (PMS) for guest check-in and check-out
- Customer Relationship Management (CRM) software for tracking guest interactions
ASSUMPTION: The specific tools and technologies used may vary depending on the resort's operations and the company's internal systems.
👔 Cultural Fit Considerations
Company Values:
- Putting the World on Vacation
- Achieving Realistic Goals
- High-Energy Environment
Work Style:
- Fast-paced and dynamic
- Team-oriented and collaborative
- Focused on customer service and guest satisfaction
Self-Assessment Questions:
- Do you enjoy working in a fast-paced, high-energy environment?
- Are you comfortable working in a team and collaborating with others?
- Do you have strong communication skills and enjoy engaging with people?
ASSUMPTION: Travel + Leisure Co. values employees who are enthusiastic, driven, and committed to providing exceptional customer service.
⚠️ Potential Challenges
- Working in a seasonal resort environment with varying workloads
- Maintaining production standards during peak seasons
- Adapting to a high-pressure, customer-facing role
- Managing work-life balance in a dynamic and fast-paced environment
ASSUMPTION: The potential challenges of this role may be mitigated by strong time management skills, adaptability, and a commitment to customer service.
📈 Similar Roles Comparison
- Compared to other marketing roles, this position has a stronger focus on in-person customer interactions and sales
- Unlike other marketing roles, this position requires working on-site at a resort and maintaining production standards
- Career progression may involve moving into marketing management or other leadership roles within the company
ASSUMPTION: This role may be more suited to candidates who enjoy working in a customer-facing environment and have a strong sales background.
📝 Sample Projects
- Developing and implementing a guest engagement strategy to increase owner updates and workshops
- Collaborating with resort staff to optimize guest arrival processes and material distribution
- Analyzing guest feedback and making data-driven recommendations to improve marketing efforts
ASSUMPTION: Sample projects may vary depending on the resort's specific needs and the candidate's skills and experience.
❓ Key Questions to Ask During Interview
- What are the key priorities for this role in the first 90 days?
- How does this role contribute to the overall success of the resort and the company?
- What opportunities are there for growth and development within the company?
- How does the company support work-life balance for employees in this role?
- What are the most challenging aspects of working in this role, and how can I best prepare for them?
ASSUMPTION: Asking thoughtful questions during the interview demonstrates the candidate's interest in the role and commitment to success.
📌 Next Steps for Applicants
To apply for this position:
- Submit your application through this link
- Tailor your resume and cover letter to highlight your communication skills, sales experience, and enthusiasm for the role
- Prepare examples of how you've handled customer interactions or sales situations
- Follow up with the hiring manager or HR representative within one week of submitting your application
⚠️ This job description contains AI-assisted information. Details should be verified directly with the employer before making decisions.
