📌 Core Information
🔹 Job Title: Lead Product Designer, Marketing Cloud
🔹 Company: Salesforce
🔹 Location: Multiple locations (Atlanta, Chicago, New York, San Francisco, Indianapolis)
🔹 Job Type: Full-time, Remote OK
🔹 Category: User Experience
🔹 Date Posted: July 17, 2025
🔹 Experience Level: 5-10 years
🔹 Remote Status: Remote OK
🚀 Job Overview
Key aspects of this role include:
- Leading strategic design initiatives for Salesforce's B2B and B2C marketing platforms
- Collaborating cross-functionally with product and engineering partners
- Designing flows, prototypes, sketches, and high-fidelity UI for experiments and features
- Mentoring and advising on design hiring processes
ASSUMPTION: This role requires a high level of autonomy, creativity, and strong communication skills to work effectively with various teams and stakeholders.
📋 Key Responsibilities
✅ Work cross-functionally with product and engineering partners to represent the design team, facilitate design discussions, and ensure design quality
✅ Collaborate closely with leadership to define features and influence the overall direction of your product area, and with Design Leadership to inform and improve our design processes
✅ Design flows, prototypes, sketches, and high-fidelity UI for experiments and features
✅ Work closely with Engineering to ensure a high-quality implementation and user experience throughout every phase of a project, iterating rapidly upon receiving feedback
✅ Lead by example — do excellent work and help people on the team learn how you do it
✅ Encourage trust-building and feedback culture. Provide kind and clear feedback to the team, and solicit feedback from peers, including other product designers and cross-functional partners
✅ Identify overlap or connections across initiatives across the team and company, and ensure we are building a cohesive end-to-end user experience across the product
✅ Be an active mentor for other designers, interview new designers and actively advise on our design hiring process
ASSUMPTION: The role involves a mix of strategic thinking, hands-on design, and mentorship, requiring a versatile skill set and strong leadership abilities.
🎯 Required Qualifications
Education: Bachelor's degree in Design, Human-Computer Interaction, or a related field (or equivalent experience)
Experience: At least 7 years of experience in an individual contributor role on a Product Design team for desktop or mobile, delivering products from start to finish as part of a cross-functional team
Required Skills:
- Outstanding portfolio showcasing a strong foundation in typography, interaction, and visual design
- Ability to thrive in a fast-paced, agile environment with a focus on experimentation and rapid iteration
- Ability to explore ideas, persuade others, and build consensus on fast-moving projects with varying degrees of ambiguity
- Experience partnering with product managers to translate data and insights into strategy and rationale for design solutions
- Experience working and collaborating across diverse teams in a dynamic, rapid growth environment
- Experience with prototyping as a means to explore and convey design solutions
- Self-motivated, with an ability to work proactively to produce results both independently and as part of a team
- Strong written/verbal communication and active listening skills, with an ability to build and develop trust across relationships
Preferred Skills:
- Experience with Salesforce products or marketing cloud platforms
- Familiarity with AI-driven design principles
ASSUMPTION: Given the role's focus on marketing cloud platforms, experience in marketing or related fields could be beneficial but is not strictly required.
💰 Compensation & Benefits
Salary Range: $200,800 - $276,100 per year (varies by location)
Benefits:
- Time Off Programs
- Medical, Dental, Vision
- Mental Health Support
- Paid Parental Leave
- Life and Disability Insurance
- 401(k)
- Employee Stock Purchasing Program
Working Hours: Full-time, with flexible hours and remote work options
ASSUMPTION: The salary range is competitive and in line with industry standards for a lead product designer role at a company of Salesforce's size and reputation.
📌 Applicant Insights
🔍 Company Context
Industry: Salesforce is a leading global provider of customer relationship management (CRM) software and related services, operating in the software development industry.
Company Size: Salesforce is a large enterprise with over 10,000 employees, offering a well-established and mature work environment with extensive resources and opportunities for growth.
Founded: Salesforce was founded in 1999 and has since grown to become a publicly traded company with a strong global presence.
Company Description:
- Salesforce is the #1 AI CRM, empowering customers with agents to drive customer success together with AI, data, and Customer 360 apps on one platform.
- The company is committed to creating a future where every customer can be successful, and every employee can grow and thrive.
- Salesforce fosters a culture of innovation, collaboration, and customer-centricity, with a strong focus on diversity, equity, and inclusion.
Company Specialties:
- Enterprise Cloud Computing
- Customer Relationship Management
- AI and Data-Driven Solutions
Company Website: http://www.salesforce.com
ASSUMPTION: Salesforce's extensive resources, global presence, and commitment to innovation make it an attractive employer for experienced product designers seeking to grow and make a significant impact.
📊 Role Analysis
Career Level: This role is at the senior individual contributor level, with opportunities for growth into management or specialized expert roles.
Reporting Structure: The Lead Product Designer reports directly to the Design Leadership team and works cross-functionally with various product and engineering teams.
Work Arrangement: This role offers a flexible, remote-friendly work arrangement with a focus on results and impact rather than hours worked.
Growth Opportunities:
- Mentoring and coaching opportunities to develop leadership and management skills
- Collaboration with diverse teams to gain exposure to various aspects of the business
- Potential to work on high-impact projects and drive significant change within the organization
ASSUMPTION: The role offers ample opportunities for growth and development, both in terms of leadership skills and expertise in product design.
🌍 Location & Work Environment
Office Type: Salesforce has multiple office locations across the United States and internationally, with a focus on remote work and flexibility.
Office Location(s): Atlanta, Chicago, New York, San Francisco, Indianapolis
Geographic Context:
- Atlanta: A major tech hub with a growing startup scene and a diverse talent pool
- Chicago: A global financial center with a strong tech industry and a vibrant cultural scene
- New York: A major global city with a diverse economy and a thriving tech industry
- San Francisco: The heart of the tech industry, with a competitive job market and a high cost of living
- Indianapolis: A growing tech hub with a lower cost of living and a strong focus on innovation
Work Schedule: Full-time, with flexible hours and remote work options
ASSUMPTION: The remote-friendly work arrangement and multiple office locations allow for a high degree of flexibility and work-life balance.
💼 Interview & Application Insights
Typical Process:
- Online application and resume screening
- Phone or video screening with a recruiter or HR representative
- Design challenge or case study presentation
- On-site or virtual interview with the design team and hiring manager
- Final interview with senior leadership
Key Assessment Areas:
- Design skills and process
- Communication and collaboration skills
- Problem-solving and strategic thinking
- Cultural fit and alignment with Salesforce's values
Application Tips:
- Tailor your resume and portfolio to highlight relevant skills and experiences for this role
- Prepare a strong design challenge or case study presentation that demonstrates your problem-solving skills and design process
- Research Salesforce's products, company culture, and values to show your enthusiasm and alignment with the organization
- Prepare thoughtful questions to ask during the interview to demonstrate your interest in the role and company
ATS Keywords: User Experience, Product Design, Lead, Marketing Cloud, Strategic Design, Cross-Functional, Agile, Prototyping, Mentorship, Collaboration, AI, Data-Driven
ASSUMPTION: The interview process is designed to assess both technical skills and cultural fit, with a strong focus on the candidate's ability to thrive in a dynamic, collaborative environment.
🛠️ Tools & Technologies
- Sketch, Figma, or Adobe XD for design
- InVision, Zeplin, or Figma for prototyping and collaboration
- JIRA, Asana, or Trello for project management
- Salesforce products and marketing cloud platforms
ASSUMPTION: The required tools and technologies are standard in the product design industry and can be learned or transferred from other design software.
👔 Cultural Fit Considerations
Company Values:
- Customer Success
- Innovation
- Integrity
- Equality
- Transparency
Work Style:
- Collaborative and cross-functional
- Data-driven and customer-centric
- Agile and iterative
- Results-oriented and focused on impact
Self-Assessment Questions:
- Do you thrive in a fast-paced, dynamic work environment?
- Are you comfortable working cross-functionally with diverse teams?
- Do you have a strong customer focus and a data-driven approach to design?
- Are you able to balance strategic thinking with hands-on design and mentorship?
ASSUMPTION: Salesforce's culture values innovation, collaboration, and customer-centricity, with a strong focus on diversity, equity, and inclusion.
⚠️ Potential Challenges
- Working in a fast-paced, agile environment may require adaptability and strong time management skills
- Collaborating with diverse teams may necessitate strong communication and conflict resolution skills
- The role may require occasional travel to office locations or client sites
- The competitive job market in tech hubs like San Francisco may present challenges in attracting and retaining top talent
ASSUMPTION: The role presents unique challenges and opportunities for growth, requiring a versatile skill set and strong adaptability.
📈 Similar Roles Comparison
- Compared to other lead product designer roles, this position offers a unique focus on marketing cloud platforms and AI-driven design
- Salesforce's size and global presence provide extensive resources and growth opportunities not typically found in smaller organizations
- Career paths in product design at Salesforce may vary depending on the specific product area and individual growth goals
ASSUMPTION: The role offers a unique blend of strategic design, hands-on design, and mentorship, with ample opportunities for growth and development.
📝 Sample Projects
- Redesigning the user interface for a marketing cloud product to improve user experience and drive adoption
- Developing a new feature for a B2B marketing platform, from concept to launch, in collaboration with cross-functional teams
- Creating a design system for a marketing cloud product to ensure consistency and scalability across the platform
ASSUMPTION: The role involves a mix of strategic design, hands-on design, and mentorship, with a focus on driving user experience and business impact.
❓ Key Questions to Ask During Interview
- Can you describe the design process and collaboration structure for this role?
- How does the design team work with product and engineering teams to ensure a cohesive user experience?
- What are the key priorities for this role in the first 30, 60, and 90 days?
- How does Salesforce support the growth and development of its product design team members?
- What are the most challenging aspects of working on marketing cloud products, and how does the team address them?
ASSUMPTION: The interview process is designed to assess both technical skills and cultural fit, with a strong focus on the candidate's ability to thrive in a dynamic, collaborative environment.
📌 Next Steps for Applicants
To apply for this position:
- Submit your application through this link
- Tailor your resume and portfolio to highlight relevant skills and experiences for this role
- Prepare a strong design challenge or case study presentation that demonstrates your problem-solving skills and design process
- Research Salesforce's products, company culture, and values to show your enthusiasm and alignment with the organization
- Prepare thoughtful questions to ask during the interview to demonstrate your interest in the role and company
- Follow up with the hiring manager or recruiter after the interview to express your appreciation and reiterate your interest in the role
⚠️ This job description contains AI-assisted information. Details should be verified directly with the employer before making decisions.
