Lead Tele-Marketing Representative

📌 Core Information

🔹 Job Title: Lead Tele-Marketing Representative

🔹 Company: Eaton Corporation

🔹 Location: Santiago de Querétaro, Querétaro, Mexico

🔹 Job Type: Full-Time

🔹 Category: Sales & Marketing

🔹 Date Posted: April 3, 2025

🔹 Experience Level: Intermediate (2-5 years)

🔹 Remote Status: On-site

🚀 Job Overview

Key aspects of this role include:

• Driving high team engagement and performance
• Setting and adjusting priorities based on sales potential
• Ensuring timely follow-up on leads forwarded to the sales organization
• Monitoring sales status and working with sales management to reassign opportunities as needed
• Reporting out on current performance, challenges, and recommendations to improve performance

ASSUMPTION: This role requires a balance of leadership, sales, and project management skills. The ideal candidate will have experience in tele-marketing or a related field and be comfortable working in a fast-paced, dynamic environment.

📋 Key Responsibilities

✅ Prioritize initiatives and assign leads based on sales potential

✅ Ensure timely follow-up on leads forwarded to the sales organization

✅ Monitor sales status and work with sales management to reassign opportunities as needed

✅ Report out on team performance, challenges, and opportunities

✅ Implement tele-marketing best practices

✅ Coach, motivate, and drive consistent engagement for the tele-marketing and sales teams

✅ Promote Eaton brand and create product understanding and awareness throughout outbound calls to prospective customers

✅ Research and identify decision-makers for outbound calls and lifecycle customer management

✅ Build rapport with prospects and accurately assess lead opportunity

✅ Transition customers from prospects to qualified lead opportunities for the sales organization

✅ Team with various internal organizations to efficiently route leads based on customer needs and expectations

✅ Nurture relationships with key customers to enhance long-term business prospects

✅ Distribute marketing material to prospects and customers as required

ASSUMPTION: The role involves a mix of strategic planning, tactical execution, and customer relationship management. Strong communication, organizational, and leadership skills are essential for success in this position.

🎯 Required Qualifications

Education: Bachelor's degree in Business, Marketing, or a related field

Experience: Minimum 3 years of prior technical marketing or sales experience preferred

Required Skills:

• Knowledge of CRM software
• Strong knowledge of Microsoft Office (word, excel, email, internet)
• Strong listen, written, and verbal communication skills
• Knowledge of the IT market preferred
• Knowledge of power protection, backup power, and the Power Quality market

Preferred Skills:

• Experience in the power management industry
• Bilingual or multilingual skills

ASSUMPTION: While a degree in a related field is preferred, equivalent experience may be considered. Familiarity with the power management industry and relevant software tools is highly desirable.

💰 Compensation & Benefits

Salary Range: MXN 60,000 - 80,000 per month (Estimated based on market research and company size)

Benefits:

• Health insurance
• Retirement savings plan
• Employee assistance program
• Tuition reimbursement
• Employee discounts

Working Hours: Full-time (40 hours/week), Monday - Friday, with flexibility for occasional overtime as needed

ASSUMPTION: The salary range is an estimate based on market research and company size. Actual compensation may vary based on experience and performance.

📌 Applicant Insights

🔍 Company Context

Industry: Eaton operates in the electrical and power management sector, serving various industries such as automotive, aerospace, and industrial markets. The company is a global leader in power management solutions, with a strong focus on innovation and sustainability.

Company Size: Eaton is a large, multinational corporation with over 100,000 employees worldwide. This size offers opportunities for career growth and exposure to diverse projects and teams.

Founded: 1911, with a rich history of innovation and expansion in the power management industry

Company Description:

• Eaton is an intelligent power management company dedicated to improving the quality of life and protecting the environment
• The company operates sustainably and helps its customers manage power, today and well into the future
• Eaton is committed to doing business right and accelerating the planet's transition to renewable energy

Company Specialties:

• Power management solutions
• Electrical components and systems
• Hydraulics and filtration
• Aerospace solutions
• eMobility and energy transition

Company Website: www.eaton.com

ASSUMPTION: Eaton's large size and global presence offer numerous opportunities for career growth and development. The company's focus on sustainability and innovation makes it an attractive employer for environmentally conscious professionals.

📊 Role Analysis

Career Level: This role is at the intermediate level, requiring a balance of technical and leadership skills. It offers opportunities for growth into management or specialized roles within the sales and marketing department.

Reporting Structure: The Lead Tele-Marketing Representative will report directly to the Sales Manager and may oversee a team of tele-marketing representatives.

Work Arrangement: This is an on-site role, with the possibility of occasional remote work for experienced candidates. The work arrangement is primarily daytime hours, Monday through Friday, with flexibility for overtime as needed.

Growth Opportunities:

• Advancement to a Sales Manager or Team Lead position
• Transition to a specialized role within the sales and marketing department
• Career progression within Eaton's global organization

ASSUMPTION: This role offers a clear path for career growth and development within Eaton's sales and marketing department. Successful candidates will have the opportunity to take on increased responsibilities and advance their careers over time.

🌍 Location & Work Environment

Office Type: Eaton's office in Santiago de Querétaro is a modern, collaborative workspace with a professional and inclusive atmosphere.

Office Location(s): Calle Hacienda Balvanera 61, Santiago de Querétaro, QRO 76185, MX

Geographic Context:

• Santiago de Querétaro is a vibrant, historic city in central Mexico, known for its cultural attractions and high quality of life
• The city offers a mix of urban and natural environments, with easy access to outdoor activities and cultural events
• Santiago de Querétaro has a semi-arid climate, with mild winters and hot summers

Work Schedule: Full-time, Monday - Friday, with occasional overtime as needed

ASSUMPTION: The office environment at Eaton is designed to foster collaboration and innovation, with a focus on employee well-being and work-life balance. The location in Santiago de Querétaro offers a high quality of life and numerous opportunities for cultural and recreational activities.

💼 Interview & Application Insights

Typical Process:

• Online application submission
• Phone or video screening
• In-person or virtual interview with the hiring manager
• Final interview with the sales director
• Background check and offer extension

Key Assessment Areas:

• Sales skills and experience
• Leadership and team management abilities
• Communication and interpersonal skills
• Problem-solving and analytical thinking

Application Tips:

• Highlight relevant sales experience and achievements in your resume
• Tailor your cover letter to demonstrate your fit for the role and enthusiasm for Eaton's mission
• Prepare examples of your sales approach and customer relationship management skills for the interview
• Research Eaton's products and services to showcase your understanding of the company and its offerings

ATS Keywords: Tele-marketing, sales, lead management, customer relationship management, CRM, power management, Eaton, IT market, power quality

ASSUMPTION: Eaton's recruitment process is designed to assess candidates' sales skills, leadership potential, and cultural fit. Successful applicants will demonstrate a strong understanding of Eaton's products and services and a passion for driving sales growth.

🛠️ Tools & Technologies

• CRM software (e.g., Salesforce, Microsoft Dynamics)
• Microsoft Office Suite (Word, Excel, PowerPoint)
• Customer relationship management tools
• Sales enablement platforms

ASSUMPTION: The tools and technologies required for this role are standard in the sales and marketing industry. Familiarity with CRM software and Microsoft Office Suite is essential, while experience with other sales enablement tools is a plus.

👔 Cultural Fit Considerations

Company Values:

• Safety above all else
• Integrity in all we do
• Respect for each other
• Encouraging teamwork
• Innovation and continuous improvement

Work Style:

• Collaborative and team-oriented
• Results-driven and focused on execution
• Adaptable and responsive to change
• Customer-centric and committed to exceptional service

Self-Assessment Questions:

• How do you align with Eaton's core values, particularly 'Safety above all else' and 'Integrity in all we do'?
• How comfortable are you working in a fast-paced, dynamic sales environment?
• How do you approach building and maintaining strong customer relationships?

ASSUMPTION: Eaton's company culture is built on a foundation of safety, integrity, and respect. Successful candidates will demonstrate a strong fit with these core values and a commitment to Eaton's mission and goals.

⚠️ Potential Challenges

• Managing a team of tele-marketing representatives and driving consistent engagement
• Balancing strategic planning and tactical execution in a fast-paced sales environment
• Adapting to changes in sales strategies and market conditions
• Meeting and exceeding sales targets and performance metrics

ASSUMPTION: The role of Lead Tele-Marketing Representative presents unique challenges and opportunities for growth. Successful candidates will be adaptable, resilient, and committed to continuous learning and improvement.

📈 Similar Roles Comparison

• This role differs from other sales and marketing positions in its focus on lead management and team leadership
• It offers a unique blend of strategic planning, tactical execution, and customer relationship management
• Career progression may include advancement to sales management or specialized roles within the sales and marketing department

ASSUMPTION: The Lead Tele-Marketing Representative role is distinct from other sales and marketing positions, offering a unique blend of responsibilities and career growth opportunities.

📝 Sample Projects

• Developing and implementing a new lead management process to improve sales engagement
• Coaching and mentoring tele-marketing representatives to enhance their sales skills and customer relationship management abilities
• Collaborating with cross-functional teams to optimize lead routing and improve customer experience

ASSUMPTION: The projects associated with this role are diverse and challenging, offering opportunities for professional growth and development.

❓ Key Questions to Ask During Interview

• How does Eaton support the professional development and career growth of its sales and marketing employees?
• What are the key priorities for the first 90 days in this role, and how can I best contribute to achieving these goals?
• How does Eaton foster a culture of innovation and continuous improvement within its sales and marketing teams?
• What are the most important qualities and skills for success in this role, and how can I best demonstrate these qualities throughout the interview process?
• How does Eaton measure and evaluate the performance of its tele-marketing and sales teams, and how can I best contribute to driving exceptional results?

ASSUMPTION: Asking thoughtful, insightful questions during the interview process demonstrates your interest in the role and commitment to Eaton's success. These questions also provide an opportunity to assess the company's culture and values.

📌 Next Steps for Applicants

To apply for this position:

• Submit your application through this link
• Tailor your resume to highlight relevant sales experience and achievements
• Write a cover letter that demonstrates your fit for the role and enthusiasm for Eaton's mission
• Prepare examples of your sales approach and customer relationship management skills for the interview
• Follow up with the hiring manager one week after submitting your application to express your continued interest in the role

⚠️ This job description contains AI-assisted information. Details should be verified directly with the employer before making decisions.