🔹 Job Title: LOTTERY MARKETING SPECIALIST III
🔹 Company: Florida Department of Lottery
🔹 Location: Miami Lakes, Florida, United States
🔹 Job Type: On-site
🔹 Category: Government Administration
🔹 Date Posted: May 15, 2025
🔹 Experience Level: Entry-level (0-2 years)
🔹 Remote Status: On-site
Key aspects of this role include:
ASSUMPTION: This role requires a high level of customer interaction and may involve working irregular hours, including nights, weekends, and holidays.
✅ Greeting players and retailers in a courteous and professional manner
✅ Answering questions and providing information on how to play all Lottery games
✅ Assisting players by responding to questions relating to prize validation and payments
✅ Serving as a customer service representative for calls made to the district office
✅ Pay/validation operator and assists players in completing claims in prizes greater than $599.00
✅ Primary or secondary ticket sales redemption
✅ Validating and processing claims and pays prizes
✅ Performing daily and weekly cash procedures including reconciliation and documentation, deposits, and adjustments
✅ Maintaining an accurate inventory of all Lottery merchandise items issued to the district office
✅ Performing monthly inventory audits on promotional inventory as well as quarterly inventory audits
✅ Compiling and analyzing data for administrative decisions
✅ May occasionally be required to review and process retailer applications, renewals, online site surveys, Electronic Funds Transfers (EFT), NSFs and maintains retailer files in the district office
✅ Promoting and selling Lottery tickets
✅ Participating in sales events, which may include the set-up and break-down of promotional events
✅ Reviewing and coordinating implementation of statutes, rules, regulations, policies, and procedures
✅ May occasionally be required to process, track, and maintain pending Lottery purchase requisitions; perform purchase related tasks
✅ Performing special assignments, research, and report preparation
✅ Operating motor vehicle as required to fulfill the duties of the position, which may include overnight trips
✅ Perform other duties as assigned by management
✅ Ensuring compliance with all applicable rules, regulations, policies, and procedures
ASSUMPTION: This role involves a wide range of responsibilities, from customer service and sales to inventory management and administrative tasks. It requires strong organizational skills and the ability to multitask.
Education: High school diploma or equivalent (GED)
Experience: No formal experience required
Required Skills:
Preferred Skills:
ASSUMPTION: While no formal experience is required, candidates with previous experience in customer service, sales, or a related field may be given preference.
Salary Range: $34,760.00 per year
Benefits:
Working Hours: Full-time (40 hours per week)
ASSUMPTION: The salary range provided is the midpoint of the salary range for this position. The actual salary may vary based on the candidate's qualifications and experience.
Industry: Government Administration
Company Size: 1,001-5,000 employees
Founded: The Florida Department of Lottery was established in 1986
Company Description:
Company Specialties:
Company Website: https://www.flalottery.com/
ASSUMPTION: The Florida Department of Lottery is a government agency responsible for the operation and regulation of lottery games in Florida. It generates revenue for the state's Educational Enhancement Trust Fund, which provides funding for various initiatives.
Career Level: Entry-level (0-2 years)
Reporting Structure: This role reports directly to the District Manager
Work Arrangement: On-site, with the possibility of overnight travel
Growth Opportunities:
ASSUMPTION: This role offers opportunities for career growth and development within the Florida Department of Lottery and the broader government sector.
Office Type: District office
Office Location(s): Miami Lakes, Florida, United States
Geographic Context:
Work Schedule: Full-time, with the possibility of working nights, weekends, and holidays
ASSUMPTION: The work schedule for this role may vary depending on business needs and may include working nights, weekends, and holidays.
Typical Process:
Key Assessment Areas:
Application Tips:
ATS Keywords: Customer Service, Sales, Marketing, Inventory Management, Administrative Tasks, Problem Solving, Communication, Warehouse Procedures, Microsoft Word, Microsoft Excel, Cash Procedures, Promotional Events, Regulatory Compliance, Record Keeping, Travel
ASSUMPTION: The application process for this role may vary depending on the specific hiring manager and the current needs of the Florida Department of Lottery.
ASSUMPTION: The specific tools and technologies used in this role may vary depending on the district office and the current needs of the Florida Department of Lottery.
Company Values:
Work Style:
Self-Assessment Questions:
ASSUMPTION: The cultural fit for this role is essential, as it involves frequent customer interaction and requires strong communication and interpersonal skills.
ASSUMPTION: The potential challenges for this role are related to the fast-paced nature of the work, the high volume of tasks, and the requirement to work irregular hours.
ASSUMPTION: This role is similar to other marketing specialist positions within the Florida Department of Lottery and other government agencies, as well as retail management or customer service roles in the private sector.
ASSUMPTION: The sample projects for this role may vary depending on the specific needs of the Florida Department of Lottery and the district office.
ASSUMPTION: Asking these questions during the interview can help you better understand the role, the company culture, and the opportunities for growth and development.
To apply for this position:
⚠️ This job description contains AI-assisted information. Details should be verified directly with the employer before making decisions.