📌 Core Information
🔹 Job Title: Management Supervisor, Social Media
🔹 Company: INNOCEAN
🔹 Location: Huntington Beach, CA
🔹 Job Type: Hybrid (2-3 days on-site)
🔹 Category: Advertising Services
🔹 Date Posted: April 14, 2025
🔹 Experience Level: 5-7 years
🔹 Remote Status: On-site (Hybrid)
🚀 Job Overview
Key aspects of this role include:
- Leading Hyundai's social media presence across multiple platforms
- Managing content calendars and ensuring timely publishing
- Serving as the primary agency liaison for client communication
- Partnering with creative teams to optimize content for each platform
- Analyzing and reporting on social media performance
ASSUMPTION: This role requires a balance of strategic thinking and tactical execution, with a strong focus on client service and stakeholder management.
📋 Key Responsibilities
✅ Manage Hyundai's organic social media presence across platforms, maintaining a consistent tone and visual identity
✅ Own and maintain the social content calendar, managing cross-functional collaboration and client approvals
✅ Serve as the go-to agency liaison for day-to-day client communication around social publishing, content rollout, community management, and reporting
✅ Partner with creative teams to ensure content is optimized for each platform and ladders up to brand strategy
✅ Oversee community management execution, monitoring sentiment, flagging key opportunities or issues, and ensuring Hyundai engages authentically
✅ Lead monthly and campaign reporting, pulling insights to inform future strategy
✅ Stay current on social media trends, cultural moments, platform updates, and competitive activity; bring proactive recommendations to the client
✅ Support and mentor junior team members, helping them grow their social expertise and agency acumen
ASSUMPTION: This role requires strong organizational skills, attention to detail, and the ability to manage multiple priorities and deadlines.
🎯 Required Qualifications
Education: Bachelor's degree in Marketing, Communications, or a related field
Experience: 5-7 years of experience in social media marketing, with at least 3 years in an agency environment
Required Skills:
- Proven experience managing a brand's social presence across multiple platforms
- Deep understanding of publishing tools (e.g., Sprinklr, Basecamp, Meta Suite) and social listening/reporting platforms
- Strong writing and communication skills, with the ability to articulate social strategies clearly to clients
- Excellent organizational skills and attention to detail
- Experience working with or alongside creative and media teams to bring content to life
- Collaborative spirit and positive attitude
Preferred Skills:
- Automotive experience or passion for the auto industry
- Experience with influencer integration, talent management, or PR crossover
- Familiarity with multicultural or DE&I-focused marketing strategies
- Crisis or high-volume social engagement experience
ASSUMPTION: Candidates with experience in the automotive industry or multicultural marketing may have an advantage in this role.
💰 Compensation & Benefits
Salary Range: $108,600 to $133,000
Benefits:
- 3 PPO Medical Plans through Anthem to choose from at low cost
- Free Dental and Vision
- 401k - up to 6% match at .70 cents on the dollar
- Wellness reimbursement program
- Company paid short- and long-term disability, and basic life
- Generous PTO
- On-site Barista
- Beautiful campus across from the Pacific Ocean
Working Hours: Full-time (40 hours/week), with 2-3 days on-site at the Huntington Beach, CA offices
ASSUMPTION: The salary range provided is based on industry standards for a management-level role in social media marketing in the advertising services sector.
📌 Applicant Insights
🔍 Company Context
Industry: Advertising Services, with a focus on automotive advertising
Company Size: 201-500 employees, providing a mid-sized agency environment with opportunities for growth and collaboration
Founded: 2005, with a 20-year history of delivering innovative advertising solutions
Company Description:
- INNOCEAN is an advertising agency driven by the belief that the further you go, the more you find
- Their mission is to explore new territories, combining art and science, creativity and data, strategy and storytelling
- They work with a diverse range of clients, including Hyundai, Kia, LG, and Pacific Life
Company Specialties:
- Advertising
- CRM
- Experiential
- Event Marketing
- Digital Marketing
- Media
- Automotive Advertising
Company Website: http://www.innoceanusa.com
ASSUMPTION: INNOCEAN's focus on exploration and innovation creates an environment where employees can grow and take on new challenges.
📊 Role Analysis
Career Level: Management level, with opportunities for mentoring and team leadership
Reporting Structure: This role reports directly to the Director of Social Media and works closely with internal teams and client stakeholders
Work Arrangement: Hybrid, with 2-3 days on-site at the Huntington Beach, CA offices
Growth Opportunities:
- Mentoring and developing junior team members
- Expanding social media expertise and agency acumen
- Potential career progression to Director or Senior Management roles
ASSUMPTION: This role offers opportunities for professional growth and development within the agency environment.
🌍 Location & Work Environment
Office Type: On-site with a hybrid work arrangement (2-3 days on-site)
Office Location(s): Huntington Beach, CA
Geographic Context:
- Huntington Beach is a coastal city in Orange County, California
- Known for its beaches, surf culture, and the Huntington Beach Pier
- Offers a mix of urban and suburban living, with easy access to Los Angeles
Work Schedule: Full-time (40 hours/week), with flexible hours to accommodate client needs and project deadlines
ASSUMPTION: The hybrid work arrangement provides a balance between on-site collaboration and remote flexibility.
💼 Interview & Application Insights
Typical Process:
- Initial phone or video screen with the HR team
- First-round interview with the Social Media Director
- Second-round interview with the Creative Director and/or Account Director
- Final interview with the agency's Executive Leadership team
Key Assessment Areas:
- Social media strategy and execution
- Client communication and stakeholder management
- Cultural fit and alignment with INNOCEAN's values
- Problem-solving and adaptability
Application Tips:
- Highlight relevant social media management experience and achievements
- Tailor your resume and cover letter to emphasize skills and experiences that match the required qualifications
- Prepare examples of social media campaigns or projects you've led, demonstrating your ability to manage content calendars, community engagement, and analytics reporting
- Research INNOCEAN's clients and industry focus to show your understanding of the automotive advertising sector
ATS Keywords: Social Media Management, Content Calendar, Community Engagement, Analytics Reporting, Client Communication, Stakeholder Management, Creative Collaboration, Mentoring, Automotive Advertising
ASSUMPTION: INNOCEAN's interview process is designed to assess candidates' strategic thinking, tactical execution, and cultural fit within the agency environment.
🛠️ Tools & Technologies
- Sprinklr
- Basecamp
- Meta Suite (Facebook Business Manager, Instagram Business, etc.)
- Social listening and reporting platforms (e.g., Hootsuite, Sprout Social, etc.)
ASSUMPTION: Familiarity with these tools is preferred, but not required, as training will be provided.
👔 Cultural Fit Considerations
Company Values:
- Exploration
- Innovation
- Collaboration
- Creativity
- Data-driven
Work Style:
- Dynamic and fast-paced
- Collaborative and team-oriented
- Adaptable and solutions-focused
- Data-informed decision-making
Self-Assessment Questions:
- Do you thrive in a fast-paced, dynamic environment, and can you adapt to changing priorities and deadlines?
- Are you comfortable working with diverse teams and stakeholders, and can you manage client relationships effectively?
- Do you have a strong attention to detail and excellent organizational skills, with the ability to manage multiple priorities?
ASSUMPTION: INNOCEAN values candidates who are explorers at heart, driven by curiosity and a desire to find new solutions.
⚠️ Potential Challenges
- Managing multiple priorities and deadlines in a fast-paced agency environment
- Balancing client needs and internal team dynamics
- Staying current with social media trends, platform updates, and cultural moments
- Adapting to changes in client priorities or project scope
ASSUMPTION: These challenges can be overcome with strong organizational skills, adaptability, and a solutions-focused mindset.
📈 Similar Roles Comparison
- Unlike other social media management roles, this position requires a strong focus on client communication and stakeholder management
- INNOCEAN's focus on exploration and innovation sets it apart from other advertising agencies in the automotive sector
- Career progression opportunities may vary depending on the agency's size and structure
ASSUMPTION: This role offers a unique blend of strategic thinking, tactical execution, and client service within the automotive advertising sector.
📝 Sample Projects
- Managing a successful social media campaign for a new vehicle launch, including content creation, community engagement, and analytics reporting
- Collaborating with creative and media teams to develop a comprehensive social media strategy for a major automotive brand
- Leading a team through a social media crisis, managing real-time communication and community engagement to mitigate negative impact
ASSUMPTION: These sample projects demonstrate the range of responsibilities and challenges faced by a social media management supervisor in the automotive advertising sector.
❓ Key Questions to Ask During Interview
- How does this role fit into the agency's overall social media strategy, and what are the key priorities for the first 90 days?
- Can you describe the team structure and dynamics, and how does this role collaborate with other departments and stakeholders?
- What are the most rewarding and challenging aspects of working at INNOCEAN, according to current employees?
- How does the agency support the growth and development of its social media team members, and what opportunities exist for career progression?
- What is the work-life balance like for this role, and how does the agency support employees' well-being and personal growth?
ASSUMPTION: These questions demonstrate your interest in the role, the agency, and the industry, while also providing valuable insights into the work environment and company culture.
📌 Next Steps for Applicants
To apply for this position:
- Submit your application through this link
- Tailor your resume and cover letter to highlight your relevant social media management experience and skills
- Prepare examples of social media campaigns or projects you've led, demonstrating your ability to manage content calendars, community engagement, and analytics reporting
- Follow up with the HR team one week after submitting your application to confirm receipt and inquire about next steps
⚠️ This job description contains AI-assisted information. Details should be verified directly with the employer before making decisions.
