📌 Core Information
🔹 Job Title: Manager, Account Development
🔹 Company: NielsenIQ
🔹 Location: Johannesburg, Gauteng, South Africa
🔹 Job Type: Full-time
🔹 Category: Sales & Business Development
🔹 Date Posted: April 16, 2025
🔹 Experience Level: 10+ years
🔹 Remote Status: On-site
🚀 Job Overview
Key aspects of this role include:
- Driving sales and renewals for existing accounts while maintaining customer relationships.
- Developing a comprehensive understanding of the customer's industry and collaborating with relevant teams to execute account plans.
- Expanding customer networks to identify new budget holders and escalating product needs and trends.
- Working in a dynamic and fast-paced environment with a focus on growth and revenue generation.
ASSUMPTION: This role requires a strategic mindset, strong sales skills, and a deep understanding of the data analytics industry to succeed.
📋 Key Responsibilities
✅ Drive sales and renewals for existing accounts, securing pipeline, new revenue opportunities, and accurate forecasting while maintaining customer relationships.
✅ Develop a complete and interconnected understanding of customer's industry/business/markets/clusters.
✅ Partner with Customer Success and other relevant teams to develop and execute Account Plans and JBPs.
✅ Collect, analyze, act-on, and escalate as appropriate Voice of Customer feedback.
✅ Expand customer network to identify new budget holders.
✅ Escalate product needs and trends.
ASSUMPTION: Success in this role will require strong sales skills, excellent customer relationship management, and the ability to analyze and act on customer feedback.
🎯 Required Qualifications
Education: Bachelor's degree in Business, Marketing, or a related field (or equivalent experience)
Experience: Minimum 7-10+ years of related experience in sales, with a focus on account development and management
Required Skills:
- Proven sales skills and developed sales expertise in target scope
- Solid understanding of data analytics industry, business model, products, services, and solutions
- Solid understanding of market trends and its interdependencies impacting customers
- Ability to adapt according to market, account, technical needs, language, knowledge of specific systems, etc.
Preferred Skills:
- Experience with CRM software (e.g., Salesforce)
- Fluency in additional languages (e.g., Afrikaans, Zulu)
ASSUMPTION: Candidates with a strong sales background and a deep understanding of the data analytics industry will be most successful in this role.
💰 Compensation & Benefits
Salary Range: Based on industry standards for a Sales Manager role in South Africa with 10+ years of experience, the estimated salary range is ZAR 600,000 - 900,000 per annum.
Benefits:
- Flexible working environment
- Volunteer time off
- LinkedIn Learning
- Employee-Assistance-Program (EAP)
Working Hours: Full-time, typically Monday to Friday, 8:30 AM to 5:30 PM with flexibility for client needs
ASSUMPTION: The salary range provided is an estimate based on market research and may vary depending on the candidate's experience and skills.
📌 Applicant Insights
🔍 Company Context
Industry: NielsenIQ is a global consumer intelligence company, delivering the most complete understanding of consumer buying behavior and revealing new pathways to growth. In 2023, NielsenIQ combined with GfK, bringing together the two industry leaders with unparalleled global reach.
Company Size: NielsenIQ has 10,001+ employees globally, providing a large and diverse work environment.
Founded: NielsenIQ was founded in 1923, with a rich history in consumer research and data analytics.
Company Description:
- NielsenIQ is the world's leading consumer intelligence company, delivering the most complete understanding of consumer buying behavior and revealing new pathways to growth.
- Their Sales team is focused on growing revenue, finding new business opportunities, and market penetration.
- NielsenIQ is an Advent International portfolio company with operations in 100+ markets, covering more than 90% of the world's population.
Company Specialties:
- Omnichannel
- Ecommerce
- FMCG data
- CPG data
- Data analytics
- SaaS
- Digital shelf
- E-commerce
- Analytics
- Data
- CPG
- CPG data
- Eretail media
- Amazon S&S
- Location-based analytics
- And all location data
Company Website: NielsenIQ for Digital Commerce
ASSUMPTION: NielsenIQ's focus on consumer intelligence and data-driven insights makes it an attractive employer for candidates interested in market research and analytics.
📊 Role Analysis
Career Level: This role is a mid-level management position, reporting directly to the Sales Director.
Reporting Structure: The Manager, Account Development will oversee a team of Account Executives and will collaborate with other departments, such as Customer Success and Product.
Work Arrangement: This role is on-site, with a flexible working environment that allows for remote work when needed.
Growth Opportunities:
- Progression to a Senior Manager or Director role within the Sales department
- Expansion into other areas of the business, such as Product or Marketing
- International assignments, given NielsenIQ's global presence
ASSUMPTION: Success in this role can lead to various growth opportunities within NielsenIQ, both in terms of career progression and geographic expansion.
🌍 Location & Work Environment
Office Type: NielsenIQ's Johannesburg office is a modern, collaborative workspace designed to foster innovation and creativity.
Office Location(s): 173 Oxford Road, Johannesburg, South Africa
Geographic Context:
- Johannesburg is the largest city in South Africa and the economic hub of the African continent.
- The city offers a diverse range of cultural, entertainment, and recreational activities.
- Johannesburg has a subtropical highland climate, with mild winters and warm summers.
Work Schedule: The standard work schedule is Monday to Friday, 8:30 AM to 5:30 PM, with flexibility for client needs.
ASSUMPTION: The vibrant and dynamic nature of Johannesburg, combined with NielsenIQ's modern work environment, creates an engaging and stimulating work experience.
💼 Interview & Application Insights
Typical Process:
- Online application submission
- Phone or video screen with the Talent Acquisition team
- In-depth interviews with the Sales Director and potential team members
- Final interview with the Sales Director and/or another senior leader
Key Assessment Areas:
- Sales skills and experience
- Industry knowledge and understanding of market trends
- Customer relationship management
- Problem-solving and strategic thinking
Application Tips:
- Tailor your resume and cover letter to highlight your sales experience, industry knowledge, and relevant skills.
- Prepare for behavioral and situational interview questions that focus on your sales approach, customer management, and problem-solving skills.
- Research NielsenIQ's company culture and values to demonstrate your fit with the organization.
ATS Keywords: Sales, Account Development, Account Management, Customer Relationship Management, Market Trends, Data Analytics, NielsenIQ, Johannesburg
ASSUMPTION: NielsenIQ's recruitment process is designed to assess candidates' sales skills, industry knowledge, and cultural fit, with a focus on finding the best fit for both the candidate and the organization.
🛠️ Tools & Technologies
- CRM software (e.g., Salesforce)
- Data analytics and visualization tools (e.g., Tableau, Power BI)
- Microsoft Office Suite (Word, Excel, PowerPoint)
- Communication and collaboration tools (e.g., Microsoft Teams, Slack)
ASSUMPTION: Familiarity with CRM software, data analytics tools, and Microsoft Office Suite is essential for success in this role.
👔 Cultural Fit Considerations
Company Values:
- Integrity
- Respect
- Excellence
- Accountability
- Innovation
Work Style:
- Collaborative and team-oriented
- Results-driven and focused on achieving targets
- Adaptable and responsive to change
- Strong communication and interpersonal skills
Self-Assessment Questions:
- Do you thrive in a fast-paced, dynamic work environment?
- Are you comfortable working with diverse teams and adapting to different situations?
- Do you possess strong sales skills and a passion for driving revenue growth?
ASSUMPTION: NielsenIQ values candidates who align with their core values, possess a strong work ethic, and demonstrate a commitment to excellence and innovation.
⚠️ Potential Challenges
- Managing a high volume of accounts and maintaining strong customer relationships
- Keeping up with market trends and adapting sales strategies accordingly
- Working in a competitive and fast-paced sales environment
- Balancing the demands of multiple stakeholders, including clients, internal teams, and senior leadership
ASSUMPTION: Success in this role requires strong sales skills, excellent time management, and the ability to prioritize and manage multiple priorities effectively.
📈 Similar Roles Comparison
- Compared to other Account Manager roles, this position places a stronger emphasis on driving revenue growth and new business development.
- Within NielsenIQ, this role is similar to other Sales Manager positions, with a focus on account management, customer relationship management, and revenue generation.
- Career progression in this role could lead to opportunities in senior sales management, product management, or other areas of the business.
ASSUMPTION: Candidates should consider their career goals and preferences when comparing this role to other opportunities within NielsenIQ or the broader market.
📝 Sample Projects
- Developing and executing a strategic account plan for a key client, leading to a significant increase in revenue
- Expanding a customer network by identifying and engaging new budget holders, resulting in new business opportunities
- Analyzing Voice of Customer feedback and implementing changes to improve customer satisfaction and retention
ASSUMPTION: Success in this role will require a data-driven approach to sales, with a focus on understanding customer needs and leveraging insights to drive growth.
❓ Key Questions to Ask During Interview
- What are the key priorities for this role in the first 90 days?
- How does this role fit into the overall sales strategy for the region?
- What opportunities are there for growth and development within the Sales department and the broader organization?
- How does NielsenIQ support work-life balance for its employees?
- What is the company's approach to diversity, equity, and inclusion, and how does this role contribute to those efforts?
ASSUMPTION: Asking thoughtful and insightful questions during the interview process demonstrates your interest in the role and your commitment to understanding the organization's culture and values.
📌 Next Steps for Applicants
To apply for this position:
- Submit your application through the following link: Manager, Account Development
- Tailor your resume and cover letter to highlight your sales experience, industry knowledge, and relevant skills.
- Prepare for behavioral and situational interview questions that focus on your sales approach, customer management, and problem-solving skills.
- Research NielsenIQ's company culture and values to demonstrate your fit with the organization.
- Follow up with the Talent Acquisition team one week after submitting your application to confirm receipt and inquire about the status of your application.
⚠️ This job description contains AI-assisted information. Details should be verified directly with the employer before making decisions.
