📌 Core Information
🔹 Job Title: Manager, Account Management
🔹 Company: Thermo Fisher Scientific
🔹 Location: Klang, Selangor, Malaysia
🔹 Job Type: Full-time
🔹 Category: Sales & Business Development
🔹 Date Posted: April 22, 2025
🔹 Experience Level: 10+ years
🔹 Remote Status: On-site
🚀 Job Overview
Key aspects of this role include:
- Leading and developing sales teams in Malaysia
- Expanding laboratory supply business across various sectors
- Implementing sales strategies and achieving operating targets
- Ensuring compliance with documentation, technical requirements, and profitability
- Collaborating with cross-functional teams to drive business growth
ASSUMPTION: This role requires a strategic mindset, strong leadership skills, and a proven track record in sales team management and business growth.
📋 Key Responsibilities
✅ Run and develop Sales Team in Malaysia
✅ Expand FSM's laboratory supply business in assigned Malaysia territories, covering Key Accounts, Channel Business, Government, Healthcare & Industrial accounts and routine supplies of equipment, consumables, and chemicals.
✅ Develop and implement go-to-market strategies for direct sales teams, targeting end-user markets.
✅ Lead and expand sub-channel partners, planning and marketing specific products
✅ Ensure overall business growth by bringing Thermo Fisher Scientific solutions and strategic partnerships with third-party vendors.
✅ Align with the main strategies of the company in areas including Key Accounts, Vertical Markets, and Key Products.
✅ Achieve Annual Operating Target and profitability for the Sales Team and personal targets.
✅ Lead and run projects, ensuring compliance with all documentation, technical requirements, and profitability.
ASSUMPTION: This role involves a mix of strategic planning, team leadership, and hands-on project management to drive sales growth and ensure operational excellence.
🎯 Required Qualifications
Education: Bachelor's Degree in Science
Experience: 10+ years of experience in sales and leading sales teams
Required Skills:
- Proven experience in leading sales teams and developing strategic sales plans
- Strong abilities to grow and lead routine laboratory supply businesses
- Outstanding skills in developing and driving go-to-market strategies
- Experience in handling sub-channel partners and growing channel business
- Ability to act as a focal person for division opportunities, working with consultants, end-users, and project management companies
Preferred Skills:
- Experience in the laboratory supply or related industries
- Fluency in additional languages relevant to the Malaysian market
ASSUMPTION: Candidates with experience in the laboratory supply industry and relevant language skills may have an advantage in this role.
💰 Compensation & Benefits
Salary Range: Based on industry standards for a Sales Manager role with 10+ years of experience in Malaysia, the estimated salary range is RM 150,000 - RM 250,000 per annum (approximately USD 35,000 - USD 58,000).
Benefits:
- Competitive benefits package
- Opportunities for career growth and development
- Health, dental, and vision insurance
- Retirement savings plan with company match
- Employee discounts on Thermo Fisher Scientific products
Working Hours: Standard office hours (Monday - Friday, 9:00 AM - 5:30 PM) with flexibility for project needs
ASSUMPTION: The salary range provided is an estimate based on market research and may vary depending on the candidate's experience and qualifications. Benefits may vary based on the company's policies and the candidate's employment status.
📌 Applicant Insights
🔍 Company Context
Industry: Thermo Fisher Scientific operates in the Biotechnology Research industry, focusing on serving science to make the world healthier, cleaner, and safer.
Company Size: With over 10,000 employees, Thermo Fisher Scientific is a large organization that offers extensive resources and opportunities for career growth.
Founded: The company was founded in 1956 and has since grown into a global leader in serving science.
Company Description:
- Thermo Fisher Scientific is the world leader in serving science, with annual revenue of approximately $40 billion.
- The company's mission is to enable customers to make the world healthier, cleaner, and safer.
- Thermo Fisher Scientific offers a wide range of products and services, including analytical instruments, laboratory equipment, and specialty diagnostics.
Company Specialties:
- Analytical Instruments
- Laboratory Supply Chain Programs and eCommerce
- Laboratory Equipment
- Lab Services
- Specialty Diagnostics
- Life Sciences
- Pharma Services and CDMO
Company Website: www.thermofisher.com
ASSUMPTION: Working at Thermo Fisher Scientific offers opportunities to collaborate with a diverse range of customers and contribute to innovative scientific research and development.
📊 Role Analysis
Career Level: This role is a mid-level management position, offering opportunities for career growth and development within the sales organization.
Reporting Structure: The Manager, Account Management will report directly to the Sales Director and oversee two sales teams.
Work Arrangement: This role is on-site, with flexibility for remote work as needed for project-specific meetings or customer visits.
Growth Opportunities:
- Advancement to senior sales management or leadership roles within the organization
- Expansion into new markets or product lines
- Development of skills in strategic planning, team leadership, and project management
ASSUMPTION: Successful candidates will have the opportunity to grow both personally and professionally within Thermo Fisher Scientific's sales organization.
🌍 Location & Work Environment
Office Type: The office is located in Klang, Selangor, Malaysia, with a modern and collaborative work environment.
Office Location(s): Hap Seng Business Park, Lot 01-03, 01-04, Klang, Selangor, Malaysia
Geographic Context:
- Klang is a major city in the state of Selangor, Malaysia, located near the capital city of Kuala Lumpur.
- The office is situated in a business park with easy access to public transportation and amenities.
- The region offers a mix of urban and suburban living, with a diverse range of cultural and recreational activities.
Work Schedule: Standard office hours with flexibility for project needs and customer meetings
ASSUMPTION: The office environment at Thermo Fisher Scientific is designed to foster collaboration and innovation, with a focus on supporting the company's mission to serve science.
💼 Interview & Application Insights
Typical Process:
- Online application submission
- Phone or video screening with the HR department
- In-depth interviews with the hiring manager and other team members
- Final interview with the Sales Director
- Background check and offer extension
Key Assessment Areas:
- Sales strategy and planning
- Team leadership and management
- Project management and execution
- Communication and presentation skills
- Problem-solving and adaptability
Application Tips:
- Highlight your relevant sales experience and achievements in your resume and cover letter
- Prepare examples of your strategic planning, team leadership, and project management skills
- Research Thermo Fisher Scientific's products, services, and industry to demonstrate your understanding of the company and its mission
ATS Keywords: Sales Management, Strategic Planning, Team Leadership, Project Management, Laboratory Supply, Business Growth, Key Accounts, Channel Business, Government, Healthcare, Industrial, Thermo Fisher Scientific
ASSUMPTION: The interview process at Thermo Fisher Scientific is designed to assess candidates' skills and cultural fit, with a focus on finding the best match for the company's sales organization.
🛠️ Tools & Technologies
- Salesforce CRM
- Microsoft Office Suite (Word, Excel, PowerPoint)
- Project management tools (e.g., Asana, Trello)
- Communication and collaboration tools (e.g., Microsoft Teams, Zoom)
ASSUMPTION: Candidates should be comfortable using common sales, project management, and communication tools to effectively manage their teams and projects.
👔 Cultural Fit Considerations
Company Values:
- Integrity
- Quality
- Safety
- Respect
- Excellence
- Accountability
- Collaboration
Work Style:
- Results-driven and focused on achieving targets
- Collaborative and supportive of team members' growth and development
- Adaptable and responsive to changing market conditions and customer needs
- Innovative and committed to continuous improvement
Self-Assessment Questions:
- How do you embody Thermo Fisher Scientific's core values in your daily work?
- Describe a time when you had to adapt to a significant change in your sales strategy or market conditions
- How do you support the growth and development of your team members?
ASSUMPTION: Successful candidates will demonstrate a strong cultural fit with Thermo Fisher Scientific's values and work style, with a focus on collaboration, innovation, and results-driven performance.
⚠️ Potential Challenges
- Managing and motivating teams through periods of rapid growth or change
- Balancing the demands of multiple accounts and projects simultaneously
- Adapting to the unique requirements and regulations of the Malaysian market
- Ensuring compliance with company guidelines and government regulations
ASSUMPTION: Successful candidates will be able to navigate these challenges effectively, leveraging their strong leadership skills and strategic mindset to drive business growth and ensure operational excellence.
📈 Similar Roles Comparison
- Unlike other sales management roles, this position focuses specifically on the laboratory supply business and requires a strong understanding of the industry and its unique challenges
- Thermo Fisher Scientific's global presence and extensive product portfolio offer unique opportunities for career growth and development
- This role offers a blend of strategic planning, team leadership, and hands-on project management, providing a well-rounded experience for candidates seeking to advance their sales careers
ASSUMPTION: Candidates should consider the unique aspects of this role and how it aligns with their career goals and interests when comparing it to other sales management opportunities.
📝 Sample Projects
- Developing and implementing a go-to-market strategy for a new product line in the Malaysian market
- Expanding the laboratory supply business in a specific vertical market, such as healthcare or industrial accounts
- Managing a key account project, including strategic planning, team coordination, and execution
ASSUMPTION: Successful candidates will have experience managing similar projects and can demonstrate their ability to drive business growth and ensure operational excellence in a dynamic sales environment.
❓ Key Questions to Ask During Interview
- What are the key priorities for this role in the first 90 days?
- How does this role fit into the overall sales strategy for Thermo Fisher Scientific in Malaysia?
- What opportunities are there for career growth and development within the sales organization?
- How does the company support the growth and development of its sales teams?
- What are the unique challenges and opportunities of the Malaysian market for laboratory supply?
ASSUMPTION: Asking thoughtful questions during the interview process demonstrates your interest in the role and provides valuable insights into the company's culture and priorities.
📌 Next Steps for Applicants
To apply for this position:
- Submit your application through this link
- Tailor your resume and cover letter to highlight your relevant sales experience and achievements
- Prepare examples of your strategic planning, team leadership, and project management skills for the interview
- Research Thermo Fisher Scientific's products, services, and industry to demonstrate your understanding of the company and its mission
- Follow up with the HR department one week after submitting your application to confirm receipt and inquire about the status of your application
⚠️ This job description contains AI-assisted information. Details should be verified directly with the employer before making decisions.
