📌 Core Information
🔹 Job Title: Manager-Account Management
🔹 Company: Elevance Health
🔹 Location: IN-INDIANAPOLIS, 220 VIRGINIA AVE (Hybrid model, live within 50 miles of one of our PulsePoint locations)
🔹 Job Type: Full-Time
🔹 Category: Health Care
🔹 Date Posted: 2025-04-24
🔹 Experience Level: 5-10 years
🔹 Remote Status: Hybrid (Remote and Office)
🚀 Job Overview
Key aspects of this role include:
- Executing account management activities for an assigned book of business
- Driving plans to ensure business meets profitability standards
- Collaborating with matrix partners to achieve client membership and financial goals
- Contributing to product development for profitable and efficacious products
- Hiring, training, coaching, and evaluating performance of direct reports
ASSUMPTION: This role requires a balance of strategic planning, operational execution, and team leadership. It involves working with cross-functional teams and influencing stakeholders to achieve business objectives.
📋 Key Responsibilities
✅ Execute account management activities for an assigned book of business to meet or exceed annual retention, customer satisfaction, and revenue goals
✅ Support leadership in driving plans to ensure business meets profitability standards
✅ Work with matrix partners to develop strategies and execute plans to achieve client membership and financial goals
✅ Provide input to the Product Development team on opportunities to create profitable and efficacious products that meet strategic needs of clients
✅ Hire, train, coach, counsel, develop, motivate, and evaluate performance of direct reports
ASSUMPTION: This role involves a mix of strategic planning, operational execution, and people management. It requires strong leadership, communication, and collaboration skills.
🎯 Required Qualifications
Education: Bachelor's degree (BA/BS) required
Experience: A minimum of 5 years of professional/leadership experience required
Required Skills:
- Proven leadership and managerial skills
- Strong strategic planning and execution abilities
- Excellent communication and collaboration skills
- Proven ability to achieve financial and membership goals
Preferred Skills:
- Experience working within a Third-Party Administrator (TPA) environment
- Knowledge of medical benefits administration
- Familiarity with human resource consulting and retirement benefits administration
ASSUMPTION: While a background in a TPA is preferred, candidates with relevant experience in related fields may also be considered.
💰 Compensation & Benefits
Salary Range: $94,316 to $178,704 (Based on location: California, Colorado, District of Columbia, Illinois, Minnesota, Nevada, New York, Washington State)
Benefits:
- Comprehensive benefits package
- Incentive and recognition programs
- Equity stock purchase and 401k contribution
- Medical, dental, vision, short and long term disability benefits
- Life insurance, wellness programs, and financial education resources
Working Hours: Full-time (40 hours per week), hybrid model (remote and office)
ASSUMPTION: The salary range provided is based on the locations listed and may vary for other locations. Benefits are subject to eligibility requirements.
📌 Applicant Insights
🔍 Company Context
Industry: Elevance Health operates in the health care industry, providing medical benefits administration, medical management, human resource consulting, and retirement benefits administration services.
Company Size: Elevance Health is a large company with over 10,000 employees, providing opportunities for growth and development.
Founded: Elevance Health was founded in 1984 and has since grown to become a Fortune 25 company.
Company Description:
- Elevance Health is a health company dedicated to improving lives and communities
- The company aims to make healthcare simpler and more accessible
- Elevance Health offers a range of services, including medical benefits administration, medical management, human resource consulting, and retirement benefits administration
Company Specialties:
- Medical Benefits Administration
- Medical Management
- Human Resource Consulting
- Retirement Benefits Administration
Company Website: www.elevancehealth.com
ASSUMPTION: Elevance Health is a large, established company with a strong presence in the health care industry. It offers opportunities for career growth and development.
📊 Role Analysis
Career Level: This role is at the manager level, requiring a balance of strategic planning, operational execution, and people management.
Reporting Structure: The Manager-Account Management role reports directly to the leadership team and has direct reports.
Work Arrangement: This role operates on a hybrid model, working both remotely and on-site at one of the Elevance Health locations.
Growth Opportunities:
- Potential to move into leadership roles within the company
- Opportunities to work on diverse projects and accounts
- Chance to develop and mentor team members
ASSUMPTION: This role offers opportunities for career growth and development within the company.
🌍 Location & Work Environment
Office Type: Elevance Health operates in a hybrid work environment, with employees working both remotely and on-site at one of the company's locations.
Office Location(s): IN-INDIANAPOLIS, 220 VIRGINIA AVE (with the option to work at other Elevance Health locations)
Geographic Context:
- The Indianapolis office is located in the heart of the city, offering easy access to amenities and public transportation
- The hybrid work model allows for flexibility and a better work-life balance
- The company offers a competitive benefits package and opportunities for professional development
Work Schedule: Full-time (40 hours per week), with the option to work remotely and on-site
ASSUMPTION: The hybrid work model offers employees the best of both worlds, allowing for flexibility and a better work-life balance.
💼 Interview & Application Insights
Typical Process:
- Online application submission
- Phone or video screen with the hiring manager
- In-person or virtual interview with the hiring manager and team members
- Background check and reference check
- Job offer
Key Assessment Areas:
- Leadership and management skills
- Strategic planning and execution abilities
- Communication and collaboration skills
- Problem-solving and decision-making skills
- Cultural fit and alignment with company values
Application Tips:
- Highlight relevant experience and achievements in your resume
- Tailor your cover letter to the specific role and company
- Prepare for behavioral and situational interview questions
- Research the company and industry to demonstrate your knowledge and enthusiasm
ATS Keywords: Account Management, Leadership, Strategic Planning, Operational Execution, People Management, Medical Benefits Administration, TPA, Hybrid Work Model, Elevance Health
ASSUMPTION: The application process for this role is typical for a mid-sized to large enterprise company in the health care industry.
🛠️ Tools & Technologies
- Microsoft Office Suite (Word, Excel, PowerPoint)
- Customer Relationship Management (CRM) software
- Project management tools (e.g., Asana, Trello, Microsoft Project)
- Data analysis and visualization tools (e.g., Excel, Tableau, Power BI)
ASSUMPTION: The tools and technologies required for this role are standard for the industry and company size.
👔 Cultural Fit Considerations
Company Values:
- Improving the health of humanity
- Transforming health care
- Fostering a culture of inclusion and diversity
- Acting with integrity and accountability
Work Style:
- Collaborative and team-oriented
- Results-driven and focused on achieving goals
- Adaptable and open to change
- Strong communicator and active listener
Self-Assessment Questions:
- Do you align with Elevance Health's mission to improve the health of humanity?
- Are you comfortable working in a hybrid work environment?
- Do you thrive in a collaborative, results-driven culture?
- Are you able to adapt to change and embrace new challenges?
ASSUMPTION: Elevance Health values a diverse and inclusive work environment, with a strong focus on collaboration and results-driven work.
⚠️ Potential Challenges
- Managing a team remotely and on-site
- Balancing strategic planning and operational execution
- Meeting or exceeding financial and membership goals
- Adapting to changes in the health care industry
ASSUMPTION: These challenges are common to roles of this nature in the health care industry and can be overcome with strong leadership, communication, and adaptability skills.
📈 Similar Roles Comparison
- This role is similar to an Account Manager or Client Relationship Manager in other industries
- However, this role is unique in that it requires a strong understanding of medical benefits administration and TPA services
- Career progression in this role could lead to leadership positions within the company or related fields
ASSUMPTION: While this role shares similarities with other account management roles, it is unique in its focus on medical benefits administration and TPA services.
📝 Sample Projects
- Developing and executing a strategic plan to retain a high-risk account
- Collaborating with cross-functional teams to create a new product offering
- Conducting a thorough analysis of an account's financial performance and making data-driven recommendations
ASSUMPTION: These sample projects are representative of the types of tasks and initiatives that a Manager-Account Management might undertake in this role.
❓ Key Questions to Ask During Interview
- What are the key priorities for this role in the first 30, 60, and 90 days?
- How does this role collaborate with other departments and teams within the company?
- What opportunities are there for professional development and growth within the company?
- How does the company support work-life balance for its employees?
- What are the biggest challenges facing the company and this role in the coming year?
ASSUMPTION: These questions are designed to provide insight into the role, the company, and the opportunities for professional development and growth.
📌 Next Steps for Applicants
To apply for this position:
- Submit your application through this link
- Tailor your resume to highlight relevant experience and skills for this role
- Write a cover letter that demonstrates your enthusiasm for the role and company
- Prepare for behavioral and situational interview questions
- Follow up with the hiring manager one week after submitting your application to confirm receipt and express your interest in the role
⚠️ This job description contains AI-assisted information. Details should be verified directly with the employer before making decisions.
