📌 Core Information
🔹 Job Title: Manager, Affiliate Network
🔹 Company: Kooth
🔹 Location: Fully Remote - CA - Remote, CA
🔹 Job Type: Full-Time
🔹 Category: Mental Health Care
🔹 Date Posted: 2025-06-04
🔹 Experience Level: 3-5+ years
🔹 Remote Status: Remote Solely
🚀 Job Overview
Key aspects of this role include:
- Leading the implementation and continuous improvement of the Soluna Affiliate Network
- Managing partner relationships and enhancing care coordination processes
- Collaborating cross-functionally with various teams
- Ensuring partners are effectively integrated into the Findhelp platform
ASSUMPTION: This role requires a high level of organizational skills and the ability to manage multiple priorities and projects simultaneously.
📋 Key Responsibilities
✅ Lead the implementation, maintenance, and continuous improvement of the Soluna Affiliate Network
✅ Oversee the end-to-end process of Affiliate Network growth, including project tracking, partner agreements, technical setup, onboarding, and ongoing relationship management
✅ Develop and lead Affiliate Network-wide meetings to maintain engagement with partners and provide updates regarding Soluna development
✅ Maintain the Soluna Findhelp resource database, manage and maintain Soluna Favorites and Featured program updates, and provide hands-on, technical assistance to new and established AN Partners
✅ Work cross-functionally with the Integration and Partnerships teams to receive and provide relationship referrals for respective partnership activities
✅ Develop and sustain strong relationships with internal and external stakeholders, including external provider groups, community agencies, and other service organizations that provide resources for the population served by Soluna
✅ Proactively manage stakeholder expectations and resolve potential conflicts to foster long-term collaboration and success
✅ Collaborate with the Off Platform Operational Manager to support care navigation efforts, particularly in relation to care coordination with Affiliate Network Partners and other agencies via the Findhelp Platform
✅ Work closely with cross-functional teams to continuously evolve and improve services, ensuring they meet the diverse needs of communities
✅ Recommend enhancements and adjustments to care coordinator and Affiliate Network processes, and lead and support improvements by reviewing Care Navigation data and identifying opportunities to address gaps and optimize program success
✅ Track and report on Affiliate Network development and partnership performance, provide recommendations for opportunities for improvement accordingly, and identify gaps in service coverage of signed network agencies and/or geographic regions
✅ Track key metrics and KPIs to measure affiliate partner success and satisfaction
ASSUMPTION: This role requires strong analytical skills and the ability to translate data insights into actionable recommendations.
🎯 Required Qualifications
Education: Not specified in the job description
Experience: 3-5+ years of experience managing stakeholder, partner, or vendor relationships, with a proven ability to build trust and drive collaboration
Required Skills:
- Solid understanding of the U.S. healthcare ecosystem, including payers, providers, and community-based organizations
- Excellent written and verbal communication skills; able to tailor messaging for diverse audiences
- Strong project management capabilities with experience leading cross-functional initiatives from planning through execution
- Demonstrated ability to deliver operational outcomes, improve processes, and maintain attention to detail in a fast-paced environment
- Skilled in data capture, analysis, and translating insights into action
- Highly adaptable and flexible, with a growth mindset and comfort navigating change
- Effective at collaboration and team engagement, contributing positively to a mission-driven culture
- Solution-oriented problem solver with a bias toward action and accountability
- Strong time management and organizational skills; able to manage multiple priorities and meet deadlines
Preferred Skills:
- Experience in the healthcare sector or working with social determinants of health
- Familiarity with the Findhelp platform
ASSUMPTION: Candidates with experience in the healthcare sector or working with social determinants of health may have an advantage in this role.
💰 Compensation & Benefits
Salary Range: Approximately $70,000 - $95,000 per year
Benefits:
- Excellent Medical, Dental, and Vision Coverage
- Prescription Drug Benefits
- Generous Paid Time Off
- 8 Paid Holidays, plus two half-day holidays (Christmas Eve and New Year's Eve)
- 401(K) Retirement Plan with company match
Working Hours: Full-time (40 hours per week)
ASSUMPTION: The salary range provided is an approximation and may vary based on the candidate's education, experience, skills, and overall alignment with the role.
📌 Applicant Insights
🔍 Company Context
Industry: Mental Health Care
Company Size: 201-500 employees
Founded: Not specified
Company Description:
- At Kooth, our mission is to create a welcoming space for effective personalized digital mental health care that is available to all.
- We do this by leveraging an early intervention model and theory of change that empowers young people (13-25 years old) to overcome challenges, unlock their full potential, and lead fulfilling lives.
- We're not just a service; we're a culture of care - committed to inclusivity, innovation, and impact.
Company Specialties:
- Digital Mental Health Services
- Early Intervention Model
- Community Impact
Company Website: koothplc.com
ASSUMPTION: Kooth is a mission-driven organization focused on providing accessible mental health care to young people.
📊 Role Analysis
Career Level: Mid-level to Senior
Reporting Structure: Reports directly to the Director of Off Platform
Work Arrangement: Remote Solely (Fully Remote - CA)
Growth Opportunities:
- Potential career growth within the Affiliate Network management or other areas of the organization
- Opportunities to develop leadership and strategic planning skills
- Chance to make a significant impact on the company's mission and growth
ASSUMPTION: This role offers opportunities for career growth and development within a dynamic and mission-driven organization.
🌍 Location & Work Environment
Office Type: Fully Remote
Office Location(s): Remote, CA
Geographic Context:
- Remote work allows for flexibility and a better work-life balance
- California offers a diverse range of cultural and recreational opportunities
Work Schedule: Full-time (40 hours per week) with flexible hours and the ability to work remotely
ASSUMPTION: The fully remote work environment and flexible hours allow for a better work-life balance and increased job satisfaction.
💼 Interview & Application Insights
Typical Process:
- Online application submission
- Phone or video screening
- In-depth behavioral and skills-based interviews
- Final round interview with the hiring manager
Key Assessment Areas:
- Problem-solving skills and ability to manage multiple priorities
- Communication and collaboration skills
- Understanding of the U.S. healthcare ecosystem and community impact
- Adaptability and comfort with change
Application Tips:
- Highlight relevant experience managing stakeholder relationships and projects in the healthcare sector
- Demonstrate strong problem-solving skills and the ability to manage multiple priorities
- Showcase your understanding of the U.S. healthcare ecosystem and community impact
- Tailor your resume and cover letter to emphasize your fit for the role and the company's mission
ATS Keywords: Affiliate Network, Stakeholder Management, Project Management, Data Analysis, Healthcare, Community Impact, Adaptability, Collaboration, Communication, Problem Solving
ASSUMPTION: Tailoring your application to highlight relevant skills and experiences will increase your chances of success in the application process.
🛠️ Tools & Technologies
- Findhelp platform
- Project management tools (e.g., Asana, Trello, Jira)
- Data analysis tools (e.g., Excel, Google Analytics)
- Communication and collaboration tools (e.g., Slack, Microsoft Teams)
ASSUMPTION: Familiarity with the Findhelp platform and relevant project management, data analysis, and communication tools will be beneficial in this role.
👔 Cultural Fit Considerations
Company Values:
- Alongside You
- Flexible
- Compassionate
- Committed
- Safe
Work Style:
- Mission-driven and purpose-oriented
- Collaborative and team-focused
- Adaptable and comfortable with change
- Data-driven and analytical
Self-Assessment Questions:
- Do you align with Kooth's values and mission?
- Are you comfortable working in a fast-paced, dynamic environment?
- Do you have strong problem-solving skills and the ability to manage multiple priorities?
- Are you comfortable with data analysis and using data to drive decision-making?
ASSUMPTION: Candidates who align with Kooth's values and work style will be more likely to succeed in this role.
⚠️ Potential Challenges
- Managing multiple priorities and projects simultaneously
- Working with diverse stakeholders and partners
- Navigating a fast-paced, dynamic work environment
- Addressing gaps in service coverage and optimizing program success
ASSUMPTION: These challenges require strong organizational skills, adaptability, and a growth mindset to overcome.
📈 Similar Roles Comparison
- This role is unique in its focus on Affiliate Network management and care coordination within the mental health care industry
- Compared to other stakeholder management roles, this position requires a strong understanding of the U.S. healthcare ecosystem and community impact
- Career paths may include progression to senior roles within Affiliate Network management or other areas of the organization
ASSUMPTION: This role offers a unique opportunity to make a significant impact on the mental health care industry and grow within a mission-driven organization.
📝 Sample Projects
- Expanding the Affiliate Network to include new partners and services
- Improving care coordination processes to enhance the user experience
- Developing and implementing a data-driven approach to Affiliate Network growth and optimization
ASSUMPTION: These projects demonstrate the impactful work the Manager, Affiliate Network will be responsible for in this role.
❓ Key Questions to Ask During Interview
- How does this role contribute to Kooth's mission and impact on the mental health care industry?
- What are the biggest challenges facing the Affiliate Network, and how can this role address them?
- How does Kooth support the professional growth and development of its employees?
- What is the company's long-term vision for the Affiliate Network, and how does this role fit into that plan?
- How does Kooth foster a culture of collaboration and teamwork among its employees?
ASSUMPTION: Asking these questions will help you better understand the role, the company, and its culture.
📌 Next Steps for Applicants
To apply for this position:
- Submit your application through the linked job posting
- Tailor your resume and cover letter to highlight your relevant experience and skills for this role
- Prepare for interviews by researching Kooth's mission, values, and culture
- Follow up with the hiring manager after your interview to express your interest in the role
- If you haven't heard back after a week, politely inquire about the status of your application
⚠️ This job description contains AI-assisted information. Details should be verified directly with the employer before making decisions.
