📌 Core Information
🔹 Job Title: Manager, Airport Partnerships & Growth
🔹 Company: AirAsia Aviation Management Services Sdn. Bhd.
🔹 Location: Sepang, Malaysia
🔹 Job Type: Contract
🔹 Category: Aviation
🔹 Date Posted: 2025-04-21
🔹 Experience Level: 3-5 years
🔹 Remote Status: On-site
🚀 Job Overview
Key aspects of this role include:
- Managing partnerships with Indian airports and local authorities
- Negotiating support agreements on behalf of AirAsia Group
- Liaising with key stakeholders and ensuring compliance with support schemes
- Maximizing the benefits of airport incentives
ASSUMPTION: This role requires a good understanding of the airline industry and airport operations, as well as strong negotiation and communication skills.
📋 Key Responsibilities
✅ Ensure full compliance with support package conditions and advise management and relevant internal stakeholders on terms, processes, and KPIs in a timely manner.
✅ Collaborate with relevant departments to secure deals for new routes and renegotiate terms for existing routes, ensuring the best possible outcome.
✅ Act as the primary contact for airports on partnership matters and coordinate effectively with internal teams (Network Planning, Commercial, Marketing, Finance, Legal) for smooth execution.
✅ Maintain and update the partnerships tracker for the specific market, report on monthly progress, and investigate and resolve discrepancies in support receivables.
✅ Regularly review and enhance procedures to ensure efficiency and compliance, and propose improvements when needed.
ASSUMPTION: This role involves a high degree of cross-functional collaboration and requires strong organizational skills to manage multiple projects and deadlines.
🎯 Required Qualifications
Education: A degree in Business, Aviation Management, or a related field is preferred.
Experience: Minimum of 3-5 years of experience in partnership management or related roles, ideally within the aviation sector.
Required Skills:
- Proven experience in negotiating agreements with authorities and key stakeholders
- Good understanding of the airline industry, airport charges, and operations
- Familiarity with India’s airport regulations and policies
- Knowledge of partnership structures at key Indian airports
- Proficiency in data analysis to track and report on performance
- Experience with agreement drafting, reviewing, and working alongside legal departments
- Advanced knowledge of Microsoft Office or Google Suite
- Ability to collaborate effectively with commercial, marketing, and finance teams
- Excellent relationship-building and communication skills, with the ability to influence and negotiate with external stakeholders
- Strong collaboration skills with cross-functional teams, including commercial, legal, and finance
- Strong analytical skills to interpret data, identify trends, and make data-driven decisions
- High attention to detail when drafting and reviewing partnership proposals and agreements, tracking partnership progress, resolving discrepancies, and ensuring accurate reporting
- Excellent verbal and written communication skills, with the ability to effectively convey information to internal teams, external partners, and stakeholders
- Strong interpersonal skills and the ability to build relationships with colleagues, clients, and key partners
Preferred Skills:
- Bilingual or multilingual proficiency
ASSUMPTION: While not explicitly stated, proficiency in the local language(s) may be beneficial for this role due to its focus on the Indian market.
💰 Compensation & Benefits
Salary Range: The salary range for this role is not provided. However, based on industry standards for a Manager role in the aviation sector with 3-5 years of experience in Malaysia, the estimated salary range is RM 150,000 - RM 250,000 per annum (before tax).
Benefits:
- Key medical and insurance benefits
- Maternity expenses
- Flexible work arrangement
- Health and fitness amenities
- Paid time off
- Wellness programmes
- Childcare amenities
- Financial resources and career growth programmes
- Free flights, unlimited discounted flights, and exclusive discounts with partners
Working Hours: Full-time (40 hours per week)
ASSUMPTION: The salary range provided is an estimate based on industry standards and may vary depending on the candidate's experience and qualifications.
📌 Applicant Insights
🔍 Company Context
Industry: AirAsia is a leading airline and travel and lifestyle platform in Asean, with a focus on making flying affordable for everyone.
Company Size: AirAsia has over 10,000 employees and is a publicly-traded company.
Founded: AirAsia was founded in 2001 and has since grown to become the world's best low-cost airline for 14 consecutive years, with over 800 million guests flown.
Company Description:
- AirAsia is committed to connecting people and transforming lives in Asean
- The company offers a unique Allstar culture that celebrates individuality and provides opportunities for career growth and development
- AirAsia is an equal opportunity employer and is committed to creating a diverse and inclusive work environment
Company Specialties:
- Aviation
- Digital
- Business Intelligence & Insights
- Duty Free & Merchandise
- E-Commerce
- Innovation & Technology
- Logistics
- Travel
- Lifestyle
- FinTech
- Aviation Engineering
Company Website: http://www.airasia.com
ASSUMPTION: AirAsia's diverse range of specialties reflects its commitment to growth and innovation across various aspects of the travel and lifestyle industry.
📊 Role Analysis
Career Level: This role is at the manager level, requiring strategic decision-making and leadership skills.
Reporting Structure: The Manager, Airport Partnerships & Growth will report directly to the Head of Airport Partnerships & Growth or a similar role.
Work Arrangement: This role is on-site, with the possibility of occasional travel to India for meetings and negotiations.
Growth Opportunities:
- Progression to senior management roles within the Airport Partnerships & Growth department or related functions
- Expansion of responsibilities to cover additional markets or regions
- Development of leadership and strategic planning skills through mentorship and training programs
ASSUMPTION: AirAsia's commitment to growth and innovation provides ample opportunities for career advancement and professional development.
🌍 Location & Work Environment
Office Type: AirAsia's headquarters is a modern, collaborative workspace with state-of-the-art facilities.
Office Location(s): RedQ, Sepang, Malaysia
Geographic Context:
- Sepang is located approximately 45 kilometers south of Kuala Lumpur, Malaysia's capital city
- The area is home to Kuala Lumpur International Airport (KLIA) and KLIA2, which are the primary airports serving the Klang Valley region
- Sepang offers a mix of urban and rural environments, with easy access to nearby towns and attractions
Work Schedule: The work schedule for this role is full-time, with standard office hours from Monday to Friday. However, the role may require occasional overtime or weekend work to meet project deadlines or attend events.
ASSUMPTION: The location of AirAsia's headquarters in Sepang provides convenient access to the company's primary airports and allows for easy commuting between the office and nearby residential areas.
💼 Interview & Application Insights
Typical Process:
- Online application submission
- Phone or video screening
- Face-to-face or video interview with the hiring manager and/or other team members
- Background check and reference checks
- Job offer and onboarding
Key Assessment Areas:
- Cultural fit and alignment with AirAsia's values and mission
- Problem-solving skills and strategic thinking
- Communication and negotiation skills
- Industry knowledge and understanding of airport operations
- Technical proficiency in relevant software and tools
Application Tips:
- Tailor your resume and cover letter to highlight your relevant experience and skills for this role
- Demonstrate your understanding of the aviation industry and airport operations in your application materials
- Prepare examples of your negotiation and problem-solving skills to discuss during the interview
- Research AirAsia's company culture and values to show your enthusiasm and fit for the role
- Follow up with the hiring manager after your interview to express your interest in the role and reiterate your qualifications
ATS Keywords: Airport Partnerships, Growth, Negotiation, Stakeholder Engagement, Data Analysis, Agreement Drafting, Communication Skills, Relationship Building, Collaboration, Analytical Skills, Attention to Detail, Problem Solving, Airline Industry, Airport Operations, Microsoft Office, Google Suite
ASSUMPTION: AirAsia's hiring process is designed to assess candidates' skills, experience, and cultural fit for the role, with a focus on finding the best fit for the company's unique work environment.
🛠️ Tools & Technologies
- Microsoft Office Suite (Word, Excel, PowerPoint)
- Google Suite (Gmail, Google Drive, Google Docs)
- Project management tools (e.g., Asana, Trello, Jira)
- Data analysis and visualization tools (e.g., Excel, Power BI, Tableau)
- Customer relationship management (CRM) software (e.g., Salesforce, HubSpot)
ASSUMPTION: The tools and technologies required for this role may vary depending on the specific needs of the department and the projects at hand.
👔 Cultural Fit Considerations
Company Values:
- Passion
- Integrity
- Respect
- Excellence
- Fun
Work Style:
- Collaborative and team-oriented
- Agile and adaptable
- Results-driven and proactive
- Customer-focused and committed to exceptional service
- Innovative and open to new ideas
Self-Assessment Questions:
- How do you embody AirAsia's values in your daily work and interactions with colleagues, clients, and partners?
- How do you approach building and maintaining strong relationships with key stakeholders, both internally and externally?
- How do you stay organized and manage multiple projects and deadlines in a fast-paced, dynamic work environment?
ASSUMPTION: AirAsia's unique Allstar culture emphasizes individuality, creativity, and a passion for connecting people and transforming lives in Asean.
⚠️ Potential Challenges
- Managing multiple projects and deadlines in a fast-paced, dynamic work environment
- Navigating complex stakeholder relationships and negotiations with airports, local authorities, and other external partners
- Keeping up-to-date with industry trends, regulations, and best practices in the aviation sector
- Adapting to changes in the company's structure, priorities, or strategic direction
- Balancing the demands of the role with personal and family responsibilities
ASSUMPTION: The challenges associated with this role require strong organizational skills, adaptability, and a commitment to continuous learning and professional development.
📈 Similar Roles Comparison
- Compared to related roles in the aviation industry, this role places a greater emphasis on partnership management, negotiation, and stakeholder engagement
- AirAsia's unique business model and focus on low-cost travel require a strong understanding of the airline industry and airport operations, as well as the ability to identify and capitalize on cost-saving opportunities
- Career progression in this role may involve expanding responsibilities to cover additional markets or regions, or transitioning to senior management or strategic planning roles within the Airport Partnerships & Growth department or related functions
ASSUMPTION: The unique aspects of this role and AirAsia's business model require candidates with a strong industry background and a deep understanding of the airline industry and airport operations.
📝 Sample Projects
- Negotiating a new partnership agreement with an Indian airport to secure favorable terms and conditions for AirAsia's operations
- Conducting a comprehensive review of existing partnership agreements to identify opportunities for cost savings or improved terms
- Developing and implementing a new tracking system for partnership progress and performance metrics
ASSUMPTION: The sample projects provided are intended to illustrate the types of tasks and responsibilities associated with this role, but may not be exhaustive or indicative of the specific projects assigned to the successful candidate.
❓ Key Questions to Ask During Interview
- Can you describe the current state of AirAsia's partnerships with Indian airports and local authorities, and what opportunities exist for growth and expansion?
- How does AirAsia approach negotiations with airports and local authorities, and what strategies have been successful in the past?
- What are the key priorities for the Airport Partnerships & Growth department in the coming year, and how does this role contribute to those objectives?
- How does AirAsia support the professional development and career growth of its employees, particularly those in management roles?
- What are the most challenging aspects of this role, and how has the successful candidate in this position addressed those challenges in the past?
ASSUMPTION: Asking thoughtful, informed questions during the interview demonstrates your interest in the role and your commitment to understanding the company's priorities and culture.
📌 Next Steps for Applicants
To apply for this position:
- Submit your application through this link
- Tailor your resume and cover letter to highlight your relevant experience and skills for this role
- Prepare examples of your negotiation and problem-solving skills to discuss during the interview
- Research AirAsia's company culture and values to show your enthusiasm and fit for the role
- Follow up with the hiring manager after your interview to express your interest in the role and reiterate your qualifications
⚠️ This job description contains AI-assisted information. Details should be verified directly with the employer before making decisions.
