πΉ Job Title: Manager, Brand Storytelling
πΉ Company: Destination British Columbia
πΉ Location: Vancouver, British Columbia, Canada (Hybrid)
πΉ Job Type: Hybrid (Wednesdays and Thursdays in-office, remote on other days)
πΉ Category: Marketing & Branding
πΉ Date Posted: April 22, 2025
πΉ Experience Level: 5-10 years
π Job Overview
Key aspects of this role include:
1. Strategic Brand Narrative Development: Lead the creation and evolution of brand narratives for the Super, Natural British Columbia family of brands, defining positioning, culture, and the traveler's journey.
2. Cross-Channel Creative Management: Oversee comprehensive brand storytelling across visual and written mediums for always-on and campaign activities, growing brand affinity in key domestic and international markets.
3. Art Direction & Agency Management: Provide art direction and serve as the lead creative contact for all brand marketing programs, directing the work of creative and brand agencies daily.
4. Content Strategy & Editorial Planning: Develop and deliver sharp and inspiring creative briefs and presentations to global agency partners, internal teams, and external collaborators, ensuring clarity and creativity.
5. Team Leadership & Mentoring: Manage and mentor a diverse team of internal creative specialists, social media specialists, agency partners, and external content creators, fostering a high-performance culture.
ASSUMPTION: This role requires a strategic mindset, strong leadership skills, and the ability to balance multiple projects and deadlines. The ideal candidate will have a proven track record in brand storytelling, creative direction, and team management.
π Key Responsibilities
β Brand Narrative Development & Management:
- Lead the ideation, concepting, and development of brand narratives for the Super, Natural British Columbia family of brands.
- Collaborate with the Global Brand Strategy team to continually evolve brand identities and creative expressions, ensuring they remain effective in the global marketplace.
- Ensure all creative outputs reflect BCβs diverse population and elevate Indigenous voices, perspectives, and stories through meaningful collaboration with diverse communities and creators.
β Cross-Channel Creative Management:
- Oversee comprehensive brand storytelling across visual and written mediums for always-on and campaign activities, growing brand affinity in key domestic and international markets.
- Manage and mentor a team of seven full-time employees, providing guidance and development opportunities to foster a high-performance culture that drives innovation and excellence in brand storytelling.
- Collaborate with the Integrated Marketing Strategy team to ensure channel performance and expertise are integrated into the creative development process.
β Art Direction & Agency Management:
- Provide art direction and serve as the lead creative contact for all brand marketing programs, directing the work of the creative and brand agencies daily.
- Oversee the creative process for consumer-facing initiatives led by Destination BC, including always-on activities, large-scale brand acts, photography and video production, acquisition, advertising production, editorial, and social media content, from concept through to final delivery.
- Ensure high standards of quality and alignment to brand strategies and market insights throughout.
β Content Strategy & Editorial Planning:
- Develop and deliver strategic creative briefs and presentations to global agency partners, internal teams, and external collaborators, ensuring clarity and creativity.
- Lead the creation of content strategies and editorial plans that drive the stories Destination BC shares across paid, earned, and owned channels.
- Collaborate with the Global Brand Strategy and Integrated Marketing teams to ensure brand objectives and overarching parent brand strategies are aligned across all channels and markets.
ASSUMPTION: This role requires strong project management skills, the ability to balance multiple projects and deadlines, and a keen eye for detail to ensure high-quality creative outputs that align with brand strategies and market insights.
π― Required Qualifications
Education:
- University degree or diploma in design, copywriting, marketing, advertising, or a related field, or an equivalent combination of education and experience.
Experience:
- Five years' experience leading the development of multi-channel creative content and campaigns, with a demonstrated ability to drive brand affinity and impact.
- Five years' experience in a senior creative or brand marketing leadership role, with demonstrated success in developing and executing impactful storytelling across digital, editorial, print, video, social, and experiential channels.
- Proven experience overseeing complex brand initiatives and multi-channel campaigns that build affinity, inspire engagement, and reflect diverse global audiences.
- Strong experience managing creative teams, agencies, and external partners, fostering an inclusive, collaborative, and high-performing culture.
- Demonstrated ability to lead cross-functional collaboration and align creative vision with brand strategy, market insights, and business objectives.
- Experience developing and delivering strategic creative briefs and presentations to a variety of partners, including executives and agencies.
- Skilled in budget oversight and resource planning, with a track record of delivering high-quality creative within timelines and budgets.
- Proficient in guiding the creation of content strategies and editorial planning for paid, owned, and earned channels.
- Strong storytelling instincts and creative judgment, with a portfolio showcasing large-scale, integrated campaigns across formats and platforms.
- Experience working with or leading global and/or destination brands, with a nuanced understanding of cultural storytelling, localization, and audience segmentation.
- Committed to equity, diversity, and inclusion in creative processes and outputs, with experience elevating underrepresented voices and stories.
- Demonstrated experience and understanding of brand-building in both online and offline environments.
- Preference for experience as an Art Director, either in an agency or an in-house department.
- Preference for candidates with a portfolio of work showcasing large-scale integrated campaigns across web, video, and experiential channels for major brands.
Preferred Qualifications:
- Bilingualism in English and French is an asset.
- Experience working with or in the tourism industry is an asset.
ASSUMPTION: Candidates with a strong portfolio demonstrating their ability to lead large-scale, integrated campaigns across formats and platforms will be given priority consideration.
π° Compensation & Benefits
Salary Range: CAD 88,700.23 - CAD 125,700.07 per year
Benefits:
- Comprehensive health, dental, and vision care plans
- Retirement savings plan with employer contributions
- Generous vacation and flexible work arrangements
- Professional development opportunities and tuition reimbursement
- Employee assistance program and wellness resources
- Access to fitness facilities and wellness programs
- Discounts on travel, attractions, and events through the BC Resident Travel Discount Program
Working Hours: Full-time, 40 hours per week, with flexible work arrangements available.
ASSUMPTION: The initial salary for this position will start at the beginning of the listed salary range, with the opportunity to advance up the pay grid in annual increments. This position is temporarily excluded from union membership until January 17, 2026. An eligibility list may be established.
π Applicant Insights
π Company Context
Industry: Destination British Columbia (Destination BC) is a Provincially funded, industry-led Crown corporation that supports a strong and competitive future for BCβs tourism industry through a combination of global marketing, destination development, industry learning, cooperative community-based programs, and visitor servicing. Destination BCβs programs help to improve the visitor experience, support businesses and communities across the province, and strengthen BCβs worldwide reputation as a destination of choice.
Company Size: Medium (51-200 employees)
Founded: 2012
Company Description:
Destination British Columbia (Destination BC) is a Provincially funded, industry-led Crown corporation that supports a strong and competitive future for BCβs tourism industry through a combination of global marketing, destination development, industry learning, cooperative community-based programs, and visitor servicing. Destination BCβs programs help to improve the visitor experience, support businesses and communities across the province, and strengthen BCβs worldwide reputation as a destination of choice. For more information about Destination BCβs programs and services, please visit [www.DestinationBC.ca](http://www.DestinationBC.ca).
Company Website: [www.DestinationBC.ca](http://www.DestinationBC.ca)
ASSUMPTION: Destination BC is committed to supporting a strong and competitive future for BCβs tourism industry by providing innovative marketing strategies, destination development, industry learning, cooperative community-based programs, and visitor servicing. The organization works closely with industry partners, government, and communities to ensure that BC remains a premier global destination.
π Role Analysis
Career Level: Senior management level, reporting directly to the Director, Global Creative.
Reporting Structure: The Manager, Brand Storytelling oversees a team of seven full-time employees, including creative specialists, social media specialists, and external content creators. They collaborate closely with the Global Brand Strategy team, Integrated Marketing team, and other internal departments to ensure brand objectives and strategies are aligned across all channels and markets.
Work Arrangement: This role follows a hybrid work arrangement, with employees working in the office on Wednesdays and Thursdays and having the flexibility to work from home on other days. This arrangement balances in-office collaboration with working from home, creating optimal conditions for both employees and the organization.
Growth Opportunities:
- Opportunities for professional development and career advancement within Destination BCβs marketing and creative teams.
- Potential to contribute to the evolution of Destination BCβs brand strategy and marketing initiatives, driving innovation and excellence in brand storytelling.
- Possibility to work on high-profile, large-scale brand acts and campaigns, gaining valuable experience in global brand management.
ASSUMPTION: This role offers significant opportunities for professional growth and development within Destination BCβs marketing and creative teams. The ideal candidate will be eager to take on new challenges and contribute to the organizationβs ongoing success.
π Location & Work Environment
Office Type: Hybrid (Wednesdays and Thursdays in-office, remote on other days)
Office Location: 12th Floor, 510 Burrard St., Vancouver, BC V6C 3A8, CA
Geographic Context:
- Vancouver, British Columbia, Canada
- Pacific Time Zone (America/Vancouver)
- Latitude: 49.25, Longitude: -123.1
Work Schedule:
- Full-time, 40 hours per week, with flexible work arrangements available.
- Working hours: Monday to Friday, 8:30 AM to 5:00 PM (with a 30-minute lunch break)
ASSUMPTION: The hybrid work arrangement offers a balance between in-office collaboration and remote work, allowing employees to optimize their productivity and work-life balance.
πΌ Interview & Application Insights
Typical Process:
1. Online application submission and review.
2. Phone or video screening interview.
3. In-person or virtual behavioral interview with the hiring manager and/or panel.
4. Final interview with senior leadership.
5. Reference checks and background verification.
Key Assessment Areas:
1. Strategic thinking and problem-solving skills.
2. Leadership and team management abilities.
3. Creative judgment and storytelling instincts.
4. Knowledge of brand-building and marketing strategies.
5. Cultural competency and understanding of Indigenous storytelling.
Application Tips:
1. Tailor your resume and cover letter to highlight relevant skills and experiences for this role.
2. Prepare examples of your work that demonstrate your ability to lead large-scale, integrated campaigns across formats and platforms.
3. Familiarize yourself with Destination BCβs brand, mission, and values, and be ready to discuss how your skills and experiences align with the organizationβs goals.
4. Practice common interview questions and be prepared to discuss your portfolio and creative process.
5. Research the tourism industry and Destination BCβs competitors to showcase your industry knowledge and understanding.