Manager, Campaign Management - APAC

📌 Core Information

🔹 Job Title: Manager, Campaign Management - APAC

🔹 Company: Netflix

🔹 Location: Singapore, Singapore

🔹 Job Type: Full-Time

🔹 Category: Entertainment Providers

🔹 Date Posted: 2025-05-16

🔹 Experience Level: 10+ years

🔹 Remote Status: On-site

🚀 Job Overview

Key aspects of this role include:

• Managing and developing a team of Campaign Management Specialists
• Overseeing regional partnerships and campaign activities
• Monitoring campaign performance and providing insights
• Ensuring high-quality service for clients

ASSUMPTION: This role requires a strategic mindset, strong leadership skills, and a deep understanding of the ad tech ecosystem to drive revenue optimization and client satisfaction.

📋 Key Responsibilities

✅ Manage and develop a team of Sr. Campaign Management Specialists responsible for partnering with the Account Management team on revenue optimization and campaign activation activities while providing white glove service to our clients

✅ Oversee and track regional partnerships with Account Managers and vendor partners on key campaign activities inclusive of campaign packaging and asset readiness, timely campaign launches, delivery & optimization, and client reporting

✅ Lead the external vendor relationship in the region, ensuring timely day-to-day support, load balancing, and alignment with the Account Management team leads to best service our clients

✅ Partner with Sr. Manager, Campaign Management on designing and consistently improving efficient workflows between Account Management, Campaign Management, and Ad Ops

✅ Monitor overall delivery performance for the region inclusive of risk reporting and PMP spend monitoring to drive optimization suggestions, mitigate risk and performance-based outcomes for our advertisers

✅ Serve as the first line of escalation for Account Managers for campaign troubleshooting, escalating to Ad Ops if the issue requires product or engineering investigation

✅ Review regional key health metrics regularly to identify patterns, areas for improvement, and opportunities for increased performance, ensuring that KPIs and business objectives are met

✅ Present regional performance reports with clear insights and actionable recommendations for regional AM leadership, adapting to evolving data availability

✅ Collaborate and consult with leads to understand regional needs and requirements while also ensuring global alignment

✅ Develop and maintain documentation of all pre to post-sale processes tied to Campaign Management

✅ Oversee training initiatives to educate Campaign Management on packaging, activating, and optimizing campaigns within our proprietary ad stack

✅ Provide feature enhancement recommendations to Ad Ops that will drive business efficiencies and improved business outcomes

✅ Lead final feature and acceptance testing of new Ad Server product features and capabilities

✅ Join client emails/calls when technical expertise is needed

ASSUMPTION: This role requires a strong focus on team management, cross-functional collaboration, and data-driven decision making to optimize campaign performance and client satisfaction.

🎯 Required Qualifications

Education: Not specified

Experience: 8+ years of Ad Tech and/or Ad Operations experience supporting Account Management, Sales, Ads Policy/Quality, or Product/Engineering Teams

Required Skills:

• Proven leadership and team management skills
• Expertise in Campaign Trafficking and Execution, including Order and Creative trafficking, Quality Control, Campaign monitoring, pacing, troubleshooting, billing, and reconciliation

• Experience supporting Direct IO, Programmatic Guaranteed and PMP deal types
• Extensive background in Advertising Systems and Tools (CRM, OMS, DSPs, Ad Servers, Task Management, Reporting, etc.)
• Strengths building cross-functional relationships, developing insights, managing projects, and articulating success
• Experience interacting with outsourced vendors and managing the vendor's tasks of campaign setup and management
• A data-driven approach to problem-solving and analysis; managing accountability for deliverables
• Demonstrated ability to operate effectively in ambiguity and willingness to pivot as needed
• Excellent verbal and written communication skills and exceptional attention to detail
• Experience supporting multiple regions and timezones

Preferred Skills:

• Proficiency in Japanese (a plus)

ASSUMPTION: Given the role's focus on regional partnerships and campaign management, candidates with experience in APAC and proficiency in Japanese may have an advantage.

💰 Compensation & Benefits

Salary Range: Based on industry standards for a Manager-level role in the Entertainment Providers industry, with 10+ years of experience, the estimated salary range is $150,000 - $200,000 USD per year. This estimate may vary depending on factors such as company size, location, and individual performance.

Benefits:

• Unspecified benefits package

Working Hours: Full-time, with a standard workweek of 40 hours

ASSUMPTION: While the salary range is an estimate, Netflix is known for offering competitive compensation packages, including benefits such as health insurance, retirement plans, and employee stock options.

📌 Applicant Insights

🔍 Company Context

Industry: Netflix is a leading entertainment service provider, offering a wide variety of TV shows, movies, and games in over 190 countries. The company is known for its innovative business model, focusing on streaming content over the internet rather than traditional cable or satellite television.

Company Size: Netflix has over 10,000 employees worldwide, making it a large enterprise. This size allows for diverse opportunities and resources but may also result in a more structured and hierarchical work environment.

Founded: Netflix was founded in 1997 and has since grown to become a global leader in its industry.

Company Description:

• Netflix offers a vast library of content, including original series, films, and specials, as well as licensed content from other studios and networks
• The company's success is built on its ability to deliver high-quality content to a global audience through its streaming platform
• Netflix is committed to fostering a culture of innovation, creativity, and collaboration

Company Specialties:

• Streaming services
• Original content production
• Licensing and distribution
• Advertising and partnerships

Company Website: netflix.com

ASSUMPTION: Netflix's large size and global presence offer candidates the opportunity to work on a vast scale and collaborate with diverse teams. However, the company's rapid growth and expansion may also present challenges in terms of maintaining a cohesive and consistent work environment.

📊 Role Analysis

Career Level: This role is at the manager level, requiring strategic decision-making, team leadership, and cross-functional collaboration.

Reporting Structure: The Manager, Campaign Management - APAC will report directly to the Sr. Manager, Campaign Management and oversee a team of Sr. Campaign Management Specialists.

Work Arrangement: This role is on-site, requiring regular presence at the Netflix office in Singapore.

Growth Opportunities:

• Progression to senior management or leadership roles within the Campaign Management team or related departments
• Expansion of responsibilities to cover additional regions or product lines
• Development of expertise in areas such as advertising technology, data analysis, or client management

ASSUMPTION: Given Netflix's large size and diverse business, there are ample opportunities for career growth and development within the company.

🌍 Location & Work Environment

Office Type: Netflix's Singapore office is a modern, collaborative workspace designed to foster creativity and innovation.

Office Location(s): 9 Straits View, Marina South, 01, Singapore

Geographic Context:

• Singapore is a major global hub for business, finance, and technology, offering a vibrant and multicultural work environment
• The city-state's strategic location in Southeast Asia makes it an ideal base for managing regional campaigns and partnerships
• Singapore has a tropical climate, with high temperatures and humidity year-round

Work Schedule: The standard workweek is 40 hours, with flexible hours and remote work options available depending on the role and team needs.

ASSUMPTION: Netflix's Singapore office offers a dynamic and multicultural work environment, with ample opportunities for professional growth and development. However, the tropical climate may be a consideration for some candidates.

💼 Interview & Application Insights

Typical Process:

• Online application and resume screening
• Phone or video call with a member of the HR team
• In-depth interviews with hiring managers and team members
• Final round with senior leadership

Key Assessment Areas:

• Candidates' understanding of the ad tech ecosystem and campaign management processes
• Leadership and team management skills
• Data-driven problem-solving and analytical skills
• Cross-functional collaboration and communication skills

Application Tips:

• Tailor your resume and cover letter to highlight your relevant experience and skills for this role
• Demonstrate your understanding of the ad tech industry and Netflix's business model in your application materials
• Prepare for behavioral and situational interview questions that assess your leadership, problem-solving, and communication skills

ATS Keywords: Campaign Management, Ad Tech, Ad Operations, Leadership, Team Management, Revenue Optimization, Client Service, Workflow Design, Data Analysis, Cross-Functional Collaboration, Vendor Management, Problem-Solving, Communication, Attention to Detail, Campaign Execution, Quality Control, Performance Monitoring, APAC, Singapore

ASSUMPTION: Netflix's recruitment process is designed to assess candidates' technical skills, leadership potential, and cultural fit. The company uses a combination of behavioral interviews, case studies, and skill assessments to evaluate applicants.

🛠️ Tools & Technologies

• Advertising Systems and Tools (CRM, OMS, DSPs, Ad Servers, Task Management, Reporting, etc.)
• Project management and collaboration tools (e.g., Asana, JIRA, Confluence)
• Data analysis and visualization tools (e.g., Excel, Google Analytics, Tableau)
• Communication and productivity tools (e.g., G Suite, Microsoft Office)

ASSUMPTION: The specific tools and technologies used in this role may vary depending on Netflix's internal systems and the candidate's areas of expertise.

👔 Cultural Fit Considerations

Company Values:

• Inclusion
• Integrity
• Perseverance
• Courage
• Curiosity

Work Style:

• Collaborative and team-oriented
• Data-driven and analytical
• Innovative and creative
• Adaptable and flexible
• Results-oriented and accountable

Self-Assessment Questions:

• How do you approach building and maintaining strong relationships with clients and vendors?
• Can you provide an example of a time when you had to adapt to a significant change in your work environment or priorities?
• How do you ensure that your team's work aligns with the broader goals and objectives of the organization?

ASSUMPTION: Netflix values diversity, inclusion, and collaboration, seeking candidates who can thrive in a dynamic and innovative work environment. Successful candidates will demonstrate strong communication skills, adaptability, and a results-driven approach.

⚠️ Potential Challenges

• Managing a team across multiple time zones and regions
• Balancing the needs and priorities of clients, vendors, and internal stakeholders
• Keeping up with the rapid evolution of the ad tech industry and Netflix's business model
• Navigating a large and complex organization with multiple layers of management and decision-making processes

ASSUMPTION: These challenges require strong leadership, communication, and project management skills, as well as the ability to adapt to change and thrive in a dynamic work environment.

📈 Similar Roles Comparison

• This role is unique in its focus on managing regional campaign activities and partnerships for a global entertainment provider
• Compared to other campaign management roles, this position requires a broader range of skills, including leadership, cross-functional collaboration, and regional expertise
• Career progression in this role may lead to senior management or leadership positions within the Campaign Management team or related departments, offering opportunities for growth and development within the organization

ASSUMPTION: While this role shares similarities with other campaign management positions, its unique focus on regional partnerships and global brand management sets it apart.

📝 Sample Projects

• Developing and implementing a regional campaign strategy to optimize revenue and client satisfaction for a major advertising partner
• Collaborating with cross-functional teams to launch a new advertising product or feature, ensuring seamless integration with existing workflows and systems
• Conducting a comprehensive review of campaign performance data to identify trends, optimize delivery, and improve client reporting

ASSUMPTION: These sample projects illustrate the strategic, collaborative, and data-driven nature of the Manager, Campaign Management - APAC role, requiring candidates to demonstrate strong leadership, problem-solving, and communication skills.

❓ Key Questions to Ask During Interview

• Can you describe the team structure and dynamics within the Campaign Management team and how this role fits into the broader organization?
• How does Netflix approach cross-functional collaboration and communication between departments, and what role does this position play in facilitating those relationships?
• What are the most significant challenges facing the Campaign Management team in the APAC region, and how can this role contribute to addressing those issues?
• How does Netflix support the professional growth and development of its employees, particularly in roles like this one that offer opportunities for career progression?
• What is the work-life balance like for this role, and how does Netflix support employees in maintaining a healthy work-life balance?

ASSUMPTION: These questions are designed to help candidates better understand the work environment, team dynamics, and career growth opportunities within the organization.

📌 Next Steps for Applicants

To apply for this position:

• Submit your application through this link
• Tailor your resume and cover letter to highlight your relevant experience and skills for this role, emphasizing your leadership, team management, and ad tech expertise
• Prepare for behavioral and situational interview questions that assess your leadership, problem-solving, and communication skills, focusing on your experience in campaign management, ad tech, and regional partnerships
• Follow up with the hiring manager or HR representative within one week of submitting your application to express your interest and reiterate your qualifications for the role

⚠️ This job description contains AI-assisted information. Details should be verified directly with the employer before making decisions.