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Manager - Channel Partnerships

Razorpay Software Private Limited
Full-time
On-site
Singapore
🌐 Digital Marketing

πŸ“Œ Core Information

πŸ”Ή Job Title: Manager - Channel Partnerships

πŸ”Ή Company: Razorpay Software Private Limited

πŸ”Ή Location: Singapore

πŸ”Ή Job Type: On-site

πŸ”Ή Category: Software Development

πŸ”Ή Date Posted: April 10, 2025

πŸ”Ή Experience Level: 5-10 years

πŸ”Ή Remote Status: On-site

πŸš€ Job Overview

Key aspects of this role include:

  • Driving merchant acquisition through partnerships for Razorpay’s payment gateway across Singapore.
  • Managing and nurturing ongoing partner relationships, ensuring active engagement and optimized go-to-market strategies.
  • Collaborating closely with the India partnerships team to leverage relationships, streamline efforts, and manage common partners across Singapore and India.
  • Developing and implementing strategic partnership plans to engage key platforms, referral partners, and VCs, building a steady pipeline of merchant referrals.
  • Identifying and developing new partnership opportunities that align with Razorpay’s goals in the competitive Singapore payments landscape.

ASSUMPTION: This role requires a strategic mindset, strong relationship-building skills, and the ability to work effectively with cross-functional teams.

πŸ“‹ Key Responsibilities

βœ… Drive merchant acquisition through partnerships for Razorpay’s payment gateway across Singapore.

βœ… Develop and implement strategic partnership plans to engage key platforms, referral partners, and VCs, building a steady pipeline of merchant referrals.

βœ… Collaborate closely with the India partnerships team to leverage relationships, streamline efforts, and manage common partners across Singapore and India.

βœ… Collaborate closely with tech and product teams to develop customized solutions for partners' needs and collaborate actively in product development requirements for partners.

βœ… Lead go-to-market (GTM) initiatives for the partnership channel, coordinating with cross-functional teams to maximize partner engagement and conversions.

βœ… Manage and nurture ongoing partner relationships, maintaining regular interactions to build trust, address concerns, and maximize referral potential.

βœ… Identify and develop new partnership opportunities that align with Razorpay’s goals in the competitive Singapore payments landscape.

βœ… Monitor, analyze, and report on partnership-driven acquisition metrics, implementing improvements to meet and exceed KPIs.

βœ… Negotiate partnership terms with advanced expertise, ensuring mutually beneficial agreements that drive growth.

βœ… Serve as a trusted representative of Razorpay, demonstrating the company’s culture and values in all partner interactions.

ASSUMPTION: This role involves a mix of strategic planning, relationship management, and data-driven decision-making to maximize partnership success.

🎯 Required Qualifications

Education: Bachelor's degree in Business, Finance, or a related field (MBA preferred)

Experience: 7+ years of experience, with a minimum of 2 years in relevant experience (partnership management, business development, or a similar role in payments, FinTech, or financial services)

Required Skills:

  • Proven experience in partnership management or business development in payments, FinTech, or financial services.
  • Familiarity with merchant acquisition and partner engagement, particularly within the payments ecosystem.
  • Experience handling both large platforms and smaller accounts, with demonstrated success in nurturing partnerships.
  • Skill in engaging and influencing senior stakeholders, including C-level executives, with strong presentation abilities.
  • Technical understanding of FinTech, payments, and digital banking solutions.
  • Ability to collaborate across teams, especially with international counterparts, to maximize shared resources and strategies.
  • Excellent organizational skills and a data-driven approach to tracking metrics and achieving targets.

Preferred Skills:

  • Experience working in a high-growth startup environment.
  • Fluency in multiple languages, with a strong command of English.

ASSUMPTION: Candidates should have a proven track record in partnership management, strong communication skills, and the ability to thrive in a fast-paced, dynamic environment.

πŸ’° Compensation & Benefits

Salary Range: SGD 120,000 - 180,000 per annum (Estimated, based on industry standards for a Manager - Channel Partnerships role in Singapore)

Benefits:

  • Health insurance and dental coverage
  • Retirement savings plan
  • Generous vacation and leave policies
  • Employee referral bonuses
  • Professional development opportunities

Working Hours: Full-time (40 hours per week), with flexibility for remote work as needed

ASSUMPTION: The salary range is an estimate based on industry standards and may vary depending on the candidate's experience and qualifications.

πŸ“Œ Applicant Insights

πŸ” Company Context

Industry: Razorpay operates in the FinTech and software development industries, focusing on digital payments, banking services, and financial products.

Company Size: Razorpay is a mid-sized company with 1,001-5,000 employees, providing a structured yet agile work environment.

Founded: Razorpay was founded in 2014 by Harshil Mathur and Shashank Kumar, with a mission to enhance the payment experience for end consumers and enable businesses to accept payments digitally.

Company Description:

  • Razorpay is India’s first full-stack financial solutions company, offering an extensive suite of products to accept and disburse payments, raise capital, and park money.
  • The company aims to power the financial ecosystem for disruptors and has grown from a payment gateway provider to a solutions-driven organization.
  • Razorpay has a strong focus on innovation, with a team of spirited, ambitious, and fun folks who maintain a high trust and high-performance culture.

Company Specialties:

  • Financial products
  • Payment processing
  • Payout processing
  • Banking services
  • Neobanking
  • Working Capital Loans
  • E-commerce Fraud Detection
  • Payroll processing

Company Website: razorpay.com

ASSUMPTION: Razorpay's focus on innovation and disruption in the FinTech industry makes it an attractive employer for candidates seeking a dynamic and challenging work environment.

πŸ“Š Role Analysis

Career Level: Managerial role with potential for career growth within the company's expanding partnerships team.

Reporting Structure: This role reports directly to the Head of Partnerships (APAC) and collaborates closely with the India partnerships team.

Work Arrangement: On-site, with flexibility for remote work as needed.

Growth Opportunities:

  • Expansion of Razorpay's partnerships team and presence in the APAC region.
  • Potential for career progression within the partnerships team or other departments within the company.
  • Opportunities to work on strategic projects and initiatives that drive the company's growth and success.

ASSUMPTION: This role offers significant growth potential for the right candidate, with opportunities to make a meaningful impact on the company's success.

🌍 Location & Work Environment

Office Type: Modern, collaborative office space with state-of-the-art facilities and amenities.

Office Location(s): 1st Floor, SJR Cyber, 22 Laskar Hosur Road, Adugodi, Bangalore, Karnataka 560030, IN (Headquarters); Singapore (This role)

Geographic Context:

  • Singapore is a major global financial hub with a thriving FinTech industry.
  • The city-state offers a multicultural environment, high quality of life, and excellent educational opportunities.
  • Singapore's strategic location and time zone make it an ideal base for managing partnerships across the APAC region.

Work Schedule: Monday - Friday, 9:00 AM - 6:00 PM (with flexibility for remote work as needed)

ASSUMPTION: Singapore's vibrant FinTech industry and strategic location make it an ideal base for this role, offering ample opportunities for partnership growth and development.

πŸ’Ό Interview & Application Insights

Typical Process:

  • Online application review
  • Phone or video screen with the HR team
  • On-site or virtual interview with the hiring manager and relevant team members
  • Final round interview with senior leadership
  • Background check and offer extension

Key Assessment Areas:

  • Candidates' understanding of the FinTech industry and Razorpay's business model
  • Strategic thinking and partnership development skills
  • Communication and presentation abilities
  • Cultural fit and alignment with Razorpay's values
  • Problem-solving skills and adaptability

Application Tips:

  • Tailor your resume and cover letter to highlight relevant experience and skills for this role.
  • Demonstrate your understanding of Razorpay's business and the Singapore payments landscape in your application materials.
  • Prepare for behavioral and situational interview questions that assess your partnership management and strategic planning skills.
  • Research Razorpay's company culture and values to ensure a strong cultural fit.

ATS Keywords: Partnership management, business development, merchant acquisition, FinTech, payments, digital banking, strategic planning, stakeholder engagement, cross-functional collaboration, data-driven decision-making, Singapore payments landscape

ASSUMPTION: Razorpay's interview process is designed to assess candidates' strategic thinking, partnership management skills, and cultural fit for the role and company.

πŸ› οΈ Tools & Technologies

  • CRM software (e.g., Salesforce, HubSpot)
  • Project management tools (e.g., Asana, Trello)
  • Data analysis and visualization tools (e.g., Excel, Google Analytics)
  • Communication and collaboration tools (e.g., Slack, Microsoft Teams)
  • Presentation software (e.g., PowerPoint, Google Slides)

ASSUMPTION: Familiarity with relevant tools and technologies is essential for this role, as they are crucial for effective partnership management and collaboration.

πŸ‘” Cultural Fit Considerations

Company Values:

  • Customer-centricity
  • Integrity and transparency
  • Ownership and accountability
  • Continuous learning and improvement
  • Collaboration and teamwork

Work Style:

  • Agile and dynamic, with a focus on results and impact
  • Collaborative and inclusive, with a strong emphasis on teamwork
  • Data-driven and analytical, with a focus on continuous improvement
  • Innovative and forward-thinking, with a focus on disruption and growth

Self-Assessment Questions:

  • Do you align with Razorpay's customer-centric approach and commitment to excellence?
  • Are you comfortable working in a fast-paced, dynamic environment that requires adaptability and resilience?
  • Do you thrive in a collaborative work environment that emphasizes teamwork and shared success?
  • Are you passionate about driving growth and innovation in the FinTech industry?

ASSUMPTION: Razorpay's company culture emphasizes innovation, collaboration, and a strong customer focus, making it an attractive employer for candidates who share these values.

⚠️ Potential Challenges

  • Managing multiple partnerships simultaneously, requiring strong organizational skills and time management.
  • Navigating the competitive Singapore payments landscape, with a need to continuously adapt and innovate to maintain a competitive edge.
  • Balancing the demands of both local and international partnerships, requiring effective cross-functional collaboration and communication.
  • Managing stakeholder expectations and building trust with partners, requiring strong interpersonal and communication skills.

ASSUMPTION: These challenges can be overcome with strong organizational skills, strategic thinking, and effective communication and collaboration.

πŸ“ˆ Similar Roles Comparison

  • This role differs from related positions in its focus on driving merchant acquisition through partnerships for Razorpay's payment gateway in the Singapore market.
  • Compared to other FinTech companies, Razorpay offers a unique value proposition as India's first full-stack financial solutions company.
  • Career progression in this role may involve expanding Razorpay's partnerships team and presence in the APAC region, with potential opportunities to move into senior leadership positions.

ASSUMPTION: This role offers a unique opportunity to drive growth and innovation in the FinTech industry, with potential for significant career advancement within the company.

πŸ“ Sample Projects

  • Developing and implementing a strategic partnership plan to engage key platforms, referral partners, and VCs in the Singapore payments landscape.
  • Collaborating with the India partnerships team to manage common partners across Singapore and India, streamlining efforts and maximizing referral potential.
  • Negotiating partnership terms with advanced expertise, ensuring mutually beneficial agreements that drive growth and maximize referral potential.

ASSUMPTION: These sample projects illustrate the strategic and collaborative nature of the role, requiring strong partnership management and negotiation skills.

❓ Key Questions to Ask During Interview

  • What are the key priorities for this role in the first 90 days?
  • How does Razorpay support the growth and development of its partnerships team members?
  • What are the most challenging aspects of managing partnerships in the Singapore payments landscape?
  • How does Razorpay collaborate with its international partners to maximize shared resources and strategies?
  • What are the key performance indicators (KPIs) for this role, and how are they tracked and measured?

ASSUMPTION: Asking these questions demonstrates your interest in the role and provides valuable insights into Razorpay's partnerships strategy and team dynamics.

πŸ“Œ Next Steps for Applicants

To apply for this position:

  • Submit your application through this link
  • Tailor your resume and cover letter to highlight relevant experience and skills for this role, emphasizing your understanding of Razorpay's business and the Singapore payments landscape.
  • Prepare for behavioral and situational interview questions that assess your partnership management and strategic planning skills.
  • Research Razorpay's company culture and values to ensure a strong cultural fit.
  • Follow up with the Razorpay HR team one week after submitting your application to inquire about your application status.

⚠️ This job description contains AI-assisted information. Details should be verified directly with the employer before making decisions.