Manager - Communications

📌 Core Information

🔹 Job Title: Manager - Internal Communications

🔹 Company: Berkadia Services India Pvt Ltd

🔹 Location: Hyderabad, Telangana, India

🔹 Job Type: Full-Time

🔹 Category: Communications

🔹 Date Posted: April 8, 2025

🔹 Experience Level: 2-5 years

🔹 Remote Status: Hybrid (Day Shift: 11:00am to 8:00pm)

🚀 Job Overview

Key aspects of this role include:

• Overseeing internal communication strategies and initiatives
• Collaborating with various departments to ensure effective communication and engagement
• Excellent writing and interpersonal skills
• Strong understanding of corporate communication strategies

ASSUMPTION: This role requires a balance of strategic thinking and hands-on execution, with a focus on internal stakeholder engagement.

📋 Key Responsibilities

✅ Oversee the development and implementation of internal communication strategies and initiatives

✅ Collaborate with various departments to ensure effective communication and engagement among employees

✅ Create and distribute internal newsletters, emails, and other communication materials

✅ Manage internal communication channels, such as intranet and employee portals

✅ Monitor and analyze employee feedback and engagement metrics to inform communication strategies

✅ Assist in crisis communication efforts as needed

ASSUMPTION: This role may require occasional work outside of regular hours, especially during crises or significant events.

🎯 Required Qualifications

Education: Bachelor's degree in Communications, Journalism, English, or a related field

Experience: 2-5 years of experience in internal communications or a related role

Required Skills:

• Excellent written and verbal communication skills in English
• Strong interpersonal skills and the ability to build relationships with stakeholders
• Proven experience in developing and implementing communication strategies
• Ability to work independently and manage multiple projects simultaneously
• Proficiency in Microsoft Office Suite and other relevant communication tools

Preferred Skills:

• Experience with intranet platforms and employee engagement tools
• Fluency in additional languages (e.g., Hindi, Telugu)
• Experience in a multinational corporation or similar environment

ASSUMPTION: Fluency in additional languages may be beneficial for better engagement with a diverse workforce.

💰 Compensation & Benefits

Salary Range: INR 8-12 lakhs per annum (Estimated based on industry standards for similar roles and experience levels)

Benefits:

• Leaves: Comprehensive leave policy covering holidays, personal milestones, sickness, and bereavement
• Transportation: Free transportation for all employees, irrespective of shift timings
• Medical Insurance: Inclusive medical insurance policy covering family members, including parents
• Learn while you Earn: Sponsorship for degrees, certifications, trainings, and workshops
• Wellness: Extensive wellness program including annual health check, eye checkup, dental screening, OPD reimbursement, and Employee Assistance Program

Working Hours: Full-Time - Hybrid work model (subject to Berkadia policy changes)

ASSUMPTION: The salary range is an estimate based on industry standards and may vary depending on the candidate's experience and negotiation skills.

📌 Applicant Insights

🔍 Company Context

Industry: Financial Services

Company Size: 1,001-5,000 employees

Founded: 2009

Company Description:

• Berkadia, a joint venture of Berkshire Hathaway and Jefferies Financial Group, is a leader in the commercial real estate industry
• Offers a robust suite of services to multifamily and commercial property clients
• Powered by deep relationships and industry-changing technology

Company Specialties:

• Commercial Real Estate Services
• Multifamily Property Management
• Commercial Mortgage Banking
• Investment Sales

Company Website: https://www.berkadia.com/

ASSUMPTION: Berkadia's focus on technology and innovation sets it apart in the commercial real estate industry.

📊 Role Analysis

Career Level: Mid-level management

Reporting Structure: Reports directly to the Vice President

Work Arrangement: Hybrid work model with a day shift from 11:00am to 8:00pm

Growth Opportunities:

• Potential to grow into a more senior role within the communications department
• Opportunities to work on high-impact projects and initiatives
• Chance to learn from and collaborate with experienced professionals in the field

ASSUMPTION: This role offers opportunities for professional growth and development within the communications department.

🌍 Location & Work Environment

Office Type: Corporate office environment

Office Location(s): DLF Cyber City, Hyderabad

Geographic Context:

• Hyderabad is the capital city of Telangana, located in southern India
• Known for its historical sites, information technology industry, and cultural heritage
• Offers a mix of traditional and modern amenities, with a moderate cost of living

Work Schedule: Day shift from 11:00am to 8:00pm, with flexibility for occasional work outside of regular hours

ASSUMPTION: The hybrid work arrangement allows for a balance between on-site collaboration and remote work.

💼 Interview & Application Insights

Typical Process:

• Online application submission
• Phone or video screen with the HR department
• In-depth interview with the hiring manager and/or other team members
• Final decision and offer

Key Assessment Areas:

• Communication skills and ability to craft compelling messages
• Understanding of internal communications best practices
• Problem-solving skills and ability to work independently
• Cultural fit and alignment with Berkadia's values

Application Tips:

• Tailor your resume and cover letter to highlight your internal communications experience and relevant skills
• Prepare examples of your communication work, such as newsletters, emails, or intranet content
• Research Berkadia's company culture and values to demonstrate your fit for the role

ATS Keywords: Internal Communications, Stakeholder Engagement, Crisis Communication, Employee Engagement, Brand Management, Strategic Planning, Content Creation

ASSUMPTION: Berkadia's hiring process is designed to assess both technical skills and cultural fit.

🛠️ Tools & Technologies

• Microsoft Office Suite (Word, Excel, PowerPoint)
• Intranet platforms (e.g., SharePoint, Jive, Confluence)
• Employee engagement tools (e.g., SurveyMonkey, Culture Amp)
• Communication and collaboration tools (e.g., Slack, Microsoft Teams)

ASSUMPTION: Proficiency in relevant tools and technologies is essential for success in this role.

👔 Cultural Fit Considerations

Company Values:

• Integrity
• Long View
• People Matter
• Stand for Excellence
• Innovation
• Love our Jobs

Work Style:

• Collaborative and team-oriented
• Focused on results and continuous improvement
• Adaptable and open to change
• Committed to professional development and growth

Self-Assessment Questions:

• How do you align with Berkadia's core values, particularly 'Integrity' and 'People Matter'?
• How do you ensure effective communication and engagement with diverse stakeholders?
• How do you approach continuous learning and professional development in your role?

ASSUMPTION: Berkadia's values-driven culture is a key aspect of its success and employee satisfaction.

⚠️ Potential Challenges

• Managing multiple projects and priorities simultaneously
• Working with diverse stakeholders with varying communication preferences and needs
• Occasional work outside of regular hours during crises or significant events
• Navigating a large, multinational corporation with a matrix reporting structure

ASSUMPTION: These challenges can be overcome with strong project management skills, adaptability, and effective communication.

📈 Similar Roles Comparison

• This role is similar to a Communications Manager or Internal Communications Specialist in other organizations
• However, Berkadia's focus on technology and innovation may offer unique opportunities for growth and development
• Career progression may include roles such as Senior Communications Manager, Director of Communications, or similar positions within the communications department

ASSUMPTION: This role offers a unique blend of strategic thinking and hands-on execution, with a focus on internal stakeholder engagement.

📝 Sample Projects

• Developing and implementing a comprehensive internal communication strategy for a major organizational restructuring
• Creating and distributing engaging content for an employee intranet, resulting in increased user engagement and satisfaction
• Managing a crisis communication effort, ensuring consistent messaging and minimizing negative impact on employee morale

ASSUMPTION: These sample projects demonstrate the range of responsibilities and challenges faced in this role.

❓ Key Questions to Ask During Interview

• How does this role fit into the overall communications strategy for the organization?
• What are the key priorities for this role in the first 30, 60, and 90 days?
• How does Berkadia support the professional development and growth of its employees?
• What is the typical career path for someone in this role?
• How does Berkadia foster a culture of innovation and continuous improvement?

ASSUMPTION: These questions will help you better understand the role, the team, and the company culture.

📌 Next Steps for Applicants

To apply for this position:

• Submit your application through this link
• Tailor your resume and cover letter to highlight your internal communications experience and relevant skills
• Prepare examples of your communication work, such as newsletters, emails, or intranet content
• Research Berkadia's company culture and values to demonstrate your fit for the role
• Follow up with the HR department one week after submission to confirm receipt of your application

⚠️ This job description contains AI-assisted information. Details should be verified directly with the employer before making decisions.