📌 Core Information
🔹 Job Title: Manager Content Delivery
🔹 Company: Dow Jones
🔹 Location: Barcelona, Princeton, Singapore
🔹 Job Type: Full-Time
🔹 Category: Data Analytics/Warehousing & Business Intelligence
🔹 Date Posted: July 16, 2025
🔹 Experience Level: 5-10 years
🔹 Remote Status: Hybrid (Princeton, Barcelona, Singapore)
🚀 Job Overview
Key aspects of this role include:
- Leading a global team of Delivery Managers to ensure timely and successful delivery of solutions to clients.
- Providing regular communication of team objectives and goals to stakeholders.
- Hiring, supervising, supporting, and developing team members to maximize their potential.
- Representing the Content Curation team in dealings with clients, particularly strategic clients.
- Ensuring My Company Today (MCT) newsletters meet client requirements in terms of content quality, accuracy, timeliness, and completeness.
- Contributing to the onboarding and support of clients, including the creation and maintenance of guidelines and tools.
- Driving automation and process improvements to create efficiencies and quality improvements across the global team.
ASSUMPTION: This role requires a high level of strategic thinking, strong communication skills, and the ability to manage and motivate a global team. The ideal candidate will have experience in a similar role and be comfortable working in a high-pressure environment with strict deadlines.
📋 Key Responsibilities
✅ Lead a team of Delivery Managers across different time zones to ensure timely and successful delivery of our solutions to clients.
✅ Provide regular and transparent communication of team objectives and goals to stakeholders.
✅ Hire, supervise, support, and develop a team to maximize potential through motivation, coaching, counseling, and delegation.
✅ Be a key representative of the Content Curation team in dealings with clients, particularly strategic clients, working with partners in Sales and Product.
✅ Ensure My Company Today (MCT) newsletters meet client requirements in terms of content quality, accuracy, timeliness, and completeness.
✅ Perform testing of new or enhanced system and product functionality.
✅ Coordinate with service providers and key vendors to guarantee daily operational responsibilities, improve overall workflow, and assess the quality of the provider's deliverables.
✅ Contribute to the onboarding and support of clients, including the creation, maintenance, and testing of guidelines and tools that will support the team.
✅ Maintain key performance indicators measuring the effectiveness and quality of the My Company Today (MCT) newsletters.
✅ Provide support for Factiva, including web maintenance and, when necessary, by creating/updating expert searches and trending topics.
✅ Assist in the planning of resources for assignments and for any large ad hoc projects together with the Risk & Research Services management team.
✅ Have an automation mindset by initiating and driving change to existing team workflows and methodologies to create efficiencies and quality improvements with shared benefits across the global team.
✅ Support training of future members of staff.
✅ Ensure that the team members strictly adhere to the Dow Jones' and client's policies & procedures.
✅ Write and proofread Due Diligence reports when required.
✅ Support R&C with translation services as and when required.
ASSUMPTION: This role requires a high level of attention to detail, strong organizational skills, and the ability to manage multiple projects simultaneously. The ideal candidate will have experience in a similar role and be comfortable working in a fast-paced, dynamic environment.
🎯 Required Qualifications
Education: Bachelor's degree in a relevant field (e.g., Journalism, Communications, Business, or a related discipline).
Experience: A minimum of 5-10 years of relevant experience in a similar role, with a proven track record of success in managing teams and delivering high-quality content solutions to clients.
Required Skills:
- Excellent communication skills and the ability to effectively interact with senior management, team members, and peer groups.
- Proven people management skills and the ability to motivate and develop team members.
- A professional attitude in a client-facing environment.
- The ability to work in a high-pressure environment with strict deadlines.
- Current news awareness and solid news judgment.
- Strong customer focus and the ability to understand and meet client needs.
- Boolean search knowledge.
Preferred Skills:
- Team leadership experience.
- Previous experience with Factiva, Dow Jones Risk and Compliance (or similar products).
- Automation, data visualization skills are a plus.
ASSUMPTION: The ideal candidate will have a strong background in content delivery, team management, and client relations. Experience with Factiva or similar products is highly desirable, as is a proven track record of success in a similar role.
💰 Compensation & Benefits
Salary Range: $64,000 - $70,000 per year. This range is an estimate based on market research and may vary depending on the selected candidate's experience, skills, and location.
Benefits:
- Health benefits, including medical, dental, and vision coverage.
- Retirement and savings benefits, such as a 401(k) plan with company matching contributions.
- Caregiving benefits, including parental leave and flexible work arrangements.
- Emotional wellbeing benefits, such as employee assistance programs and mental health resources.
- Transportation benefits, such as commuter benefits and subsidized parking.
- Elective benefits, allowing employees to select benefits that best fit their needs and personal situations.
Working Hours: This role requires a standard workweek of 40 hours, with the possibility of occasional overtime or flexible scheduling to meet deadlines or client needs.
ASSUMPTION: The salary range provided is an estimate based on market research and may vary depending on the selected candidate's experience, skills, and location. The benefits package is comprehensive and highly competitive, with a variety of options to accommodate the diverse needs of the workforce.
📌 Applicant Insights
🔍 Company Context
Industry: Dow Jones is a global provider of news and business information, delivering content to consumers and organizations around the world across multiple formats, including print, digital, mobile, and live events. It is home to leading publications and products, including the flagship Wall Street Journal, America's largest newspaper by paid circulation; Barron's, MarketWatch, Mansion Global, Financial News, Investor's Business Daily, Factiva, Dow Jones Risk & Compliance, Dow Jones Newswires, OPIS, and Chemical Market Analytics.
Company Size: Dow Jones is a large organization with over 1,000 employees, providing ample opportunities for career growth and development.
Founded: Dow Jones was founded in 1882 and has a rich history of providing high-quality news and information services to its clients.
Company Description:
- Dow Jones is committed to delivering accurate, reliable, and timely news and information to its clients, helping them to make informed decisions in their personal and professional lives.
- The company is dedicated to maintaining the highest standards of journalistic integrity and ethical conduct in its reporting.
- Dow Jones is an equal opportunity employer, committed to fostering a diverse and inclusive workplace.
Company Specialties:
- Business News
- Risk & Compliance
- Market Intelligence
- Private Markets
- Digital Media
- Wealth Management
- Algorithmic & Quantitative Trading
- Research & Knowledge Management
- News Archives
- Conferences
- Market Moving News
- Investment Banking
Company Website: http://www.dowjones.com
ASSUMPTION: Dow Jones is a well-established and respected organization in the news and business information industry. It is committed to providing high-quality content and maintaining the highest standards of journalistic integrity and ethical conduct in its reporting.
📊 Role Analysis
Career Level: This role is a mid-level management position, reporting directly to the Senior Director, Factiva Content.
Reporting Structure: The Manager Content Delivery will oversee a team of Delivery Managers, responsible for ensuring the timely and successful delivery of content solutions to clients.
Work Arrangement: This role is a hybrid position, with the possibility of working remotely from Barcelona, Princeton, or Singapore.
Growth Opportunities:
- This role provides opportunities for career growth and development within the Content Curation team and Dow Jones as a whole.
- The ideal candidate will be proactive in seeking out new challenges and opportunities to expand their skills and knowledge.
- Dow Jones offers a range of training and development opportunities to support the growth and development of its employees.
ASSUMPTION: This role offers significant opportunities for career growth and development within the Content Curation team and Dow Jones as a whole. The ideal candidate will be proactive in seeking out new challenges and opportunities to expand their skills and knowledge.
🌍 Location & Work Environment
Office Type: Dow Jones has offices in Barcelona, Princeton, and Singapore, providing a global work environment for its employees.
Office Location(s): Barcelona, Spain; Princeton, New Jersey, United States; Singapore
Geographic Context:
- Barcelona, Spain: A vibrant and cosmopolitan city, known for its rich cultural heritage, beautiful architecture, and Mediterranean climate.
- Princeton, New Jersey, United States: A historic university town, located in the New York metropolitan area, offering a high quality of life and excellent educational opportunities.
- Singapore: A global financial hub, with a multicultural population and a thriving business environment.
Work Schedule: This role requires a standard workweek of 40 hours, with the possibility of occasional overtime or flexible scheduling to meet deadlines or client needs.
ASSUMPTION: The ideal candidate will be comfortable working in a global, multicultural environment and be able to adapt to different time zones and work schedules.
💼 Interview & Application Insights
Typical Process:
- Online application and resume screening.
- Phone or video screening with the hiring manager.
- In-person or virtual interview with the hiring manager and team members.
- Final interview with the senior leadership team.
Key Assessment Areas:
- Communication skills and the ability to interact effectively with senior management, team members, and peer groups.
- People management skills and the ability to motivate and develop team members.
- Client-facing skills and the ability to understand and meet client needs.
- Attention to detail and the ability to manage multiple projects simultaneously.
- Current news awareness and solid news judgment.
Application Tips:
- Tailor your resume and cover letter to highlight your relevant experience and skills for this role.
- Be prepared to discuss your experience with content delivery, team management, and client relations in detail.
- Demonstrate your understanding of the Dow Jones brand and its commitment to journalistic integrity and ethical conduct in your application materials.
ATS Keywords: Content Delivery, Team Management, Client Relations, Factiva, Dow Jones, News Judgment, Boolean Search
ASSUMPTION: The ideal candidate will have a strong background in content delivery, team management, and client relations. Experience with Factiva or similar products is highly desirable, as is a proven track record of success in a similar role.
🛠️ Tools & Technologies
- Factiva
- Dow Jones Risk & Compliance
- MarketWatch
- Wall Street Journal
- Barron's
- Boolean search tools
- Project management software (e.g., Asana, Trello, Jira)
ASSUMPTION: The ideal candidate will have experience with Factiva or similar products and be comfortable using project management software to manage multiple projects simultaneously.
👔 Cultural Fit Considerations
Company Values:
- Integrity: Upholding the highest standards of journalistic integrity and ethical conduct in all aspects of our work.
- Quality: Delivering accurate, reliable, and timely news and information to our clients, helping them to make informed decisions in their personal and professional lives.
- Independence: Maintaining editorial independence and objectivity in our reporting.
Work Style:
- Collaborative: Working closely with team members and stakeholders to deliver high-quality content solutions to clients.
- Adaptable: Being able to adapt to different time zones and work schedules in a global, multicultural environment.
- Results-driven: Focusing on delivering high-quality content solutions to clients, with a strong attention to detail and a commitment to meeting deadlines.
Self-Assessment Questions:
- Do you have a strong background in content delivery, team management, and client relations?
- Are you comfortable working in a high-pressure environment with strict deadlines?
- Do you have experience with Factiva or similar products?
- Are you able to adapt to different time zones and work schedules in a global, multicultural environment?
- Do you share Dow Jones' commitment to journalistic integrity and ethical conduct in your work?
ASSUMPTION: The ideal candidate will be a strong cultural fit for Dow Jones, sharing its commitment to journalistic integrity and ethical conduct, and be able to adapt to different time zones and work schedules in a global, multicultural environment.
⚠️ Potential Challenges
- Managing a global team with members in different time zones may present challenges in communication and coordination.
- Working in a high-pressure environment with strict deadlines may be stressful and demanding at times.
- Adapting to different time zones and work schedules in a global, multicultural environment may require flexibility and adaptability.
- Ensuring the quality and accuracy of content solutions in a fast-paced, dynamic environment may be challenging at times.
ASSUMPTION: The ideal candidate will be able to overcome these challenges and thrive in a fast-paced, dynamic environment, with a strong commitment to journalistic integrity and ethical conduct.
📈 Similar Roles Comparison
- This role is similar to other content delivery management positions in the industry, but may require more experience with Factiva or similar products and a higher level of strategic thinking and communication skills.
- The industry for news and business information is highly competitive, with a constant need for innovation and adaptation to new technologies and market trends.
- Career paths in this field may include progression to senior management or specialized roles within the content delivery or news and business information industries.
ASSUMPTION: The ideal candidate will have a strong background in content delivery, team management, and client relations, with experience in the news and business information industry and a proven track record of success in a similar role.
📝 Sample Projects
- Managing the delivery of a high-profile client newsletter, ensuring it meets the client's requirements in terms of content quality, accuracy, timeliness, and completeness.
- Coordinating with service providers and key vendors to improve overall workflow and assess the quality of the provider's deliverables.
- Contributing to the onboarding and support of a new client, including the creation, maintenance, and testing of guidelines and tools that will support the team.
ASSUMPTION: These sample projects are intended to illustrate the types of responsibilities and challenges the ideal candidate may face in this role. The actual projects and tasks may vary depending on the specific needs of the team and the organization.
❓ Key Questions to Ask During Interview
- Can you describe the team structure and dynamics, and how this role fits into the broader organization?
- What are the key priorities for this role in the first 30, 60, and 90 days?
- How does Dow Jones support the growth and development of its employees in this role?
- What are the key challenges and opportunities facing the Content Curation team and Dow Jones as a whole in the coming years?
- How does Dow Jones approach work-life balance and employee well-being in this role?
ASSUMPTION: These key questions are intended to help the ideal candidate better understand the role, the team, and the organization, and to assess whether this is the right fit for their career goals and personal circumstances.
📌 Next Steps for Applicants
To apply for this position:
- Submit your application through the following link: https://dowjones.wd1.myworkdayjobs.com/Dow_Jones_Career/job/Princeton/Manager-Content-Delivery_Job_Req_47537
- Tailor your resume and cover letter to highlight your relevant experience and skills for this role, with a focus on content delivery, team management, and client relations.
- Prepare for your interview by researching Dow Jones and its commitment to journalistic integrity and ethical conduct, and by practicing your communication and problem-solving skills.
- Follow up with the hiring manager after your interview to express your interest in the role and reiterate your qualifications.
- If you are selected for the final interview, be prepared to discuss your experience with Factiva or similar products and your ability to manage a global team in a high-pressure environment.
⚠️ This job description contains AI-assisted information. Details should be verified directly with the employer before making decisions.
