Manager - Corporate Communications

📌 Core Information

🔹 Job Title: Manager - Corporate Communications

🔹 Company: Visa

🔹 Location: Dubai, United Arab Emirates

🔹 Job Type: Full-time, Hybrid

🔹 Category: Corporate Communications

🔹 Date Posted: April 23, 2025

🔹 Experience Level: 5-10 years

🔹 Remote Status: On-site (Hybrid)

🚀 Job Overview

Key aspects of this role include:

• Developing and executing Visa’s external communications strategy to support business interests in Qatar and Kuwait.
• Creating diverse content, including key messages, FAQs, videos, presentations, blog posts, and articles.
• Managing communication campaigns and enhancing Visa’s corporate reputation.
• Collaborating with business units to develop and manage project-based campaigns and communication plans.
• Fostering effective B2B communication to position Visa as a best-in-class B2B sales organization.

ASSUMPTION: This role requires a high level of strategic thinking, creativity, and strong communication skills to effectively manage corporate communications and drive business growth.

📋 Key Responsibilities

✅ Proactively execute efficient and timely communications strategies against defined goals and metrics that align to and support the regional business development priorities.

✅ Translate and advance business objectives through clear and simple messages, develop narratives that connect audiences to key issues, define distribution strategies, and establish content cadence.

✅ Integrate content across internal and external platforms to engage Visa employees and external stakeholders on key issues and opportunities.

✅ Collaborate with business units to develop and manage project-based campaigns and communication plans, ensuring successful implementation through coordination with communication agencies, and monitor progress against targets.

✅ Enhance Visa’s corporate reputation among critical audiences, focusing on Qatar and Kuwait, by measuring success through media coverage, message pull-through, and perception audits where possible.

✅ Maintain and strengthen relationships with journalists, focusing on leading general, business, and IT media in Qatar and Kuwait, both print and online.

✅ Assist in managing communications during crises or issues to protect and uphold Visa’s reputation.

✅ Track budgets, open scope of work requests, manage and reconcile purchase orders, and complete timely receiving in accordance with Visa policies.

✅ Develop monthly/quarterly reports that track business content performance, uncover insights for improvement, and measure the success of applied insights.

ASSUMPTION: The role requires a proactive and strategic mindset, with the ability to work collaboratively and independently to deliver high-quality work.

🎯 Required Qualifications

Education: Bachelor's Degree or at least 2 years of work experience with an Advanced degree (e.g., Masters, MBA, JD, MD) or 0 years of work experience with a PhD

Experience: 5 or more years of relevant work experience

Required Skills:

• Excellent command of written and spoken English and Arabic.
• Proven ability to effectively draft, edit, and proofread communication materials.
• Skilled in strategic communication planning, grounded on insights, direction setting, and measurable results.
• Knowledge and experience in delivering strategic communication projects end-to-end.
• Excellent storytelling abilities, including interpersonal and presentation skills.
• Strong project management skills.
• Strong business acumen: understanding business and payments ecosystem, strategic imperatives and priorities, data privacy, innovation, products payments, and fintech, digital currency, crypto, budget development and planning.
• Data and insights-driven mindset with good attention to detail.

Preferred Skills:

• More than five years of solid experience in public relations within technology or financial services, or a relevant field, ideally with in-house and or agency background.
• In-depth understanding of the socio-political landscape and current affairs in the GCC region.
• Experience working in a highly collaborative, cross-functional, results-oriented environment.
• Financial service or B2B experience is a plus.
• Good knowledge and understanding of the payment ecosystem.
• Experience in financial budgeting.

ASSUMPTION: The ideal candidate will have a strong background in public relations, with a focus on technology or financial services, and a deep understanding of the GCC region's socio-political landscape.

💰 Compensation & Benefits

Salary Range: ASSUMPTION: Based on industry standards for a Manager - Corporate Communications role in the UAE, the estimated salary range is AED 350,000 - 450,000 per annum.

Benefits:

• Competitive benefits package
• Opportunities for professional growth and development
• Dynamic and inclusive work environment

Working Hours: Full-time, with a hybrid work arrangement (expectation of days in office to be confirmed by the hiring manager)

ASSUMPTION: Visa offers competitive compensation and benefits packages for their employees, with a focus on professional development and growth opportunities.

📌 Applicant Insights

🔍 Company Context

Industry: Visa operates in the financial services and technology industry, focusing on global payments and digital transactions.

Company Size: Visa is a large, multinational corporation with over 27,000 employees worldwide, providing ample opportunities for career growth and development.

Founded: Visa was founded in 1958 and has since grown to become a world leader in digital payments, facilitating transactions between consumers, merchants, financial institutions, and government entities across more than 200 countries and territories.

Company Description:

• Visa is a global payments technology company that enables fast, secure, and reliable digital payments.
• The company connects consumers, merchants, financial institutions, and government entities across more than 200 countries and territories.
• Visa's mission is to uplift everyone, everywhere by being the best way to pay and be paid.

Company Specialties:

• Global payments technology
• Digital payments
• Financial services
• Technology consulting

Company Website: Visa Careers

ASSUMPTION: Visa is a well-established and reputable company in the financial services and technology industry, with a strong focus on innovation, security, and customer satisfaction.

📊 Role Analysis

Career Level: This role is a mid-level management position, offering opportunities for growth and development within the corporate communications field.

Reporting Structure: The role reports to the Senior Director of Corporate Communications for Visa in the GCC region, based in Dubai, UAE.

Work Arrangement: This is a hybrid position, with an expectation of days in office to be confirmed by the hiring manager.

Growth Opportunities:

• Potential advancement to senior-level positions within the corporate communications department.
• Opportunities to work on high-impact projects and campaigns, driving business growth and enhancing Visa's reputation.
• Access to professional development resources and training programs.

ASSUMPTION: This role offers strong growth potential for candidates looking to advance their careers in corporate communications within a global organization.

🌍 Location & Work Environment

Office Type: Visa's Dubai office is a modern, collaborative workspace that fosters innovation and creativity.

Office Location(s): 900 Metro Center Blvd, Foster City, California, US; 12301 Research Blvd, Austin, TX 78759, US; 1004 NW 65th Ave, Miami, FL 33126, US; 1 Market St, San Francisco, CA 94105, US; 900 Metro Center Blvd, Foster City, CA 94404, US

Geographic Context:

• Dubai is a vibrant, multicultural city with a thriving business environment.
• The United Arab Emirates offers a tax-free income and a high standard of living.
• The GCC region is experiencing significant growth and development in the financial services and technology sectors.

Work Schedule: Full-time, with a hybrid work arrangement (expectation of days in office to be confirmed by the hiring manager)

ASSUMPTION: Visa's work environment is dynamic, inclusive, and collaborative, with a strong focus on innovation and professional development.

💼 Interview & Application Insights

Typical Process:

• Online application submission
• Phone or video screen with the hiring manager
• In-person or virtual interview with the hiring manager and other team members
• Final interview with the Senior Director of Corporate Communications

Key Assessment Areas:

• Communication skills and storytelling abilities
• Strategic thinking and planning
• Project management skills
• Understanding of the payments ecosystem and Visa's business
• Cultural fit and alignment with Visa's values

Application Tips:

• Tailor your resume and cover letter to highlight your relevant experience and skills for this role.
• Prepare examples of your communication work, demonstrating your ability to develop and execute strategic communication plans.
• Research Visa's business and the payments ecosystem to show your understanding of the industry and the company.

ATS Keywords: Corporate Communications, Strategic Planning, Content Development, Media Relations, Crisis Management, B2B Communication, Arabic, English, GCC, Qatar, Kuwait, Visa

ASSUMPTION: Visa's application process is thorough and competitive, with a strong focus on assessing candidates' communication skills, strategic thinking, and cultural fit.

🛠️ Tools & Technologies

• Microsoft Office Suite (Word, Excel, PowerPoint)
• CRM software (e.g., Salesforce)
• Project management tools (e.g., Asana, Trello)
• Communication and collaboration platforms (e.g., Slack, Microsoft Teams)

ASSUMPTION: Visa uses industry-standard tools and technologies to support its corporate communications efforts.

👔 Cultural Fit Considerations

Company Values:

• Customer-centric
• Inclusive
• Innovative
• Collaborative
• Accountable

Work Style:

• Dynamic and fast-paced
• Collaborative and team-oriented
• Focused on results and continuous improvement

Self-Assessment Questions:

• Do you have a strong customer focus and the ability to develop and execute strategic communication plans that drive business growth?
• Are you comfortable working in a dynamic, multicultural environment and collaborating with diverse teams?
• Do you have a proven track record of delivering high-quality work under tight deadlines?

ASSUMPTION: Visa values candidates who are customer-centric, innovative, collaborative, and accountable, with a strong work ethic and a commitment to continuous learning and improvement.

⚠️ Potential Challenges

• Managing multiple projects and deadlines simultaneously
• Working in a fast-paced, dynamic environment with frequent changes and priorities
• Developing and maintaining strong relationships with journalists and other stakeholders in the GCC region
• Navigating the complexities of the payments ecosystem and Visa's global business

ASSUMPTION: This role presents both exciting opportunities and significant challenges, requiring a proactive, strategic, and adaptable mindset.

📈 Similar Roles Comparison

• Compared to other corporate communications roles, this position offers a unique focus on the GCC region and the opportunity to drive business growth in Qatar and Kuwait.
• Visa's global presence and industry leadership provide unparalleled opportunities for professional development and growth.
• This role requires a higher level of strategic thinking and business acumen than many other corporate communications positions.

ASSUMPTION: This role offers a unique blend of strategic, creative, and operational responsibilities, making it an excellent fit for experienced corporate communications professionals looking to advance their careers in a global organization.

📝 Sample Projects

• Developing and executing a strategic communication plan to launch a new Visa product or service in the GCC region
• Managing a crisis communication response to a high-profile issue or incident affecting Visa's reputation
• Creating and implementing a thought leadership campaign to position Visa as a leading expert in the payments ecosystem

ASSUMPTION: These sample projects illustrate the strategic, creative, and operational nature of the role, requiring a strong understanding of the business, the payments ecosystem, and the GCC region.

❓ Key Questions to Ask During Interview

• Can you describe the team structure and dynamics within the corporate communications department?
• How does this role fit into Visa's overall business strategy and growth plans for the GCC region?
• What are the key priorities for this role in the first 90 days?
• How does Visa support the professional development and growth of its employees?
• What is the company's approach to work-life balance and flexibility for hybrid workers?

ASSUMPTION: Asking these questions will help you better understand the role, the team, and the company culture, enabling you to make an informed decision about your application and potential fit for the position.

📌 Next Steps for Applicants

To apply for this position:

• Submit your application through Visa's Careers website
• Tailor your resume and cover letter to highlight your relevant experience and skills for this role
• Prepare examples of your communication work, demonstrating your ability to develop and execute strategic communication plans
• Research Visa's business and the payments ecosystem to show your understanding of the industry and the company
• Follow up with the hiring manager one week after submitting your application to express your interest and reiterate your qualifications

⚠️ This job description contains AI-assisted information. Details should be verified directly with the employer before making decisions.