Manager, Creative Operations

📌 Core Information

🔹 Job Title: Manager, Creative Operations

🔹 Company: 160over90

🔹 Location: London - City Road, United Kingdom

🔹 Job Type: Part-Time, Hybrid (4 days in-office)

🔹 Category: Advertising Services

🔹 Date Posted: April 3, 2025

🔹 Experience Level: Mid-Level (2-5 years)

🔹 Remote Status: On-site (Hybrid)

🚀 Job Overview

Key aspects of this role include:

• Managing organizational structure, staffing, and financial resources for multiple projects
• Overseeing freelance outreach and onboarding in collaboration with various departments
• Conducting weekly check-ins with team members and holding weekly meetings with department heads
• Distributing internal personnel resources among projects and ensuring prompt staffing within budget constraints

ASSUMPTION: This role requires strong organizational skills, adaptability, and the ability to manage multiple projects simultaneously.

📋 Key Responsibilities

✅ Manage data and dashboard management for multiple projects

✅ Conduct weekly check-ins with team members to assess actual allocations and workloads

✅ Hold weekly meetings with heads of Creative, Project Management departments, and Client Teams to distribute internal personnel resources among projects

✅ Oversee freelance outreach and onboarding in collaboration with Finance, IT, Creative, Project Management, and Creative Operations departments

✅ Manage resource management processes and continually expand and manage networks of freelancer databases

✅ Communicate the status of freelance resourcing efforts within EMEA internally

ASSUMPTION: This role involves a high level of multitasking, attention to detail, and strong communication skills.

🎯 Required Qualifications

Education: Bachelor's degree in Business, English, Marketing/Communications, or related field (preferred)

Experience: Minimum 2-5 years of experience in an advertising agency or similar environment

Required Skills:

• Professional demeanor with a willingness to give and receive feedback
• Experience resourcing talent within project or resource management roles, preferably in a fast-paced agency setting
• Familiarity with processes for delivering high-quality campaigns across various platforms (e.g., Social, Digital, Branding, Experiential)
• Ability to effectively manage internal resources and secure additional resources within established timelines and budgets
• Strong multitasking skills with the ability to oversee multiple campaigns while monitoring milestones, resource performance, and account requirements
• Proficiency in Microsoft Office Suite and Mac OS programs, particularly Excel
• Experience with, or willingness to learn CRM & project management software systems, particularly Monday.com
• Meticulous attention to detail and strong organizational abilities
• Flexibility and adaptability in a fast-paced environment
• Excellent verbal and written communication skills
• Optimistic, curious, and passionate about continuous improvement
• Willingness to embrace new ideas, processes, and business challenges with enthusiasm
• Demonstrates a high level of accountability and can navigate complex environments with multiple stakeholders
• Comfortable speaking to and working with partners and talent across all levels – from Jr up to SVP+
• Commitment to being an integral part of an agency focused on modern marketing practices
• Availability to work flexible hours, including occasional nights and weekends
• Demonstrates compassion, empathy, and dedication to the team, the organization, and the work
• Fearless and determined, with an insatiable appetite to learn

Preferred Skills:

• Proficiency in additional project management software
• Experience working with diverse teams across multiple locations

ASSUMPTION: This role requires a well-rounded individual with strong organizational skills, excellent communication, and the ability to manage multiple projects simultaneously.

💰 Compensation & Benefits

Salary Range: £45,000 - £60,000 per annum (Estimated, based on industry standards for a mid-level role in London)

Benefits:

• Competitive benefits package
• Opportunities for professional development and growth
• Dynamic and collaborative work environment

Working Hours: Full-time (40 hours per week) with flexible hours and occasional nights and weekends

ASSUMPTION: The salary range is an estimate based on industry standards for a mid-level role in London. Actual compensation may vary based on experience and qualifications.

📌 Applicant Insights

🔍 Company Context

Industry: Advertising Services

Company Size: Medium (501-1,000 employees)

Founded: 2010 (as part of WME Group)

Company Description:

• 160over90 is an award-winning global marketing agency that forges stronger human connections and creates shared moments where people feel something real.
• The agency offers a full-service, channel-agnostic approach and works with leading brands such as AB InBev, Amazon, Coca-Cola, and Visa.
• 160over90 is part of WME Group, a global representation business comprising the world’s leading talent, intellectual property, and brands.

Company Specialties:

• Branding
• Marketing
• Research & Analytics
• Strategic Development
• Design & Identity
• Digital
• Social Media
• Advertising
• Media Planning & Buying
• Content Development
• Events & Activations
• Public Relations
• Environmental
• Video
• Photography

Company Website: http://www.160over90.com

ASSUMPTION: 160over90 is a well-established agency with a strong focus on creativity, innovation, and collaboration.

📊 Role Analysis

Career Level: Mid-Level (2-5 years of experience)

Reporting Structure: Reports directly to the Senior Director, Creative Resourcing

Work Arrangement: Hybrid (4 days in-office, 1 day remote)

Growth Opportunities:

• Progression to a senior role within the Creative Operations department
• Expansion into other areas of the agency, such as account management or strategy
• Potential opportunities to work on international projects or with global clients

ASSUMPTION: This role offers opportunities for professional growth and development within the agency.

🌍 Location & Work Environment

Office Type: Modern, collaborative office space

Office Location(s): 304 Park Ave S, New York, New York 10010, US (Headquarters); London - City Road, United Kingdom

Geographic Context:

• London - City Road is a vibrant and bustling area with numerous amenities and transportation options
• The office is located in a central and easily accessible location
• The agency has a strong presence in the local advertising industry

Work Schedule: Full-time (40 hours per week) with flexible hours and occasional nights and weekends

ASSUMPTION: The London office provides a dynamic and collaborative work environment with easy access to local amenities and transportation.

💼 Interview & Application Insights

Typical Process:

• Online application and resume screening
• Phone or video call with the HR department
• In-person or virtual interview with the hiring manager and a team member
• Final interview with the Senior Director, Creative Resourcing
• Background check and offer

Key Assessment Areas:

• Problem-solving skills and ability to manage multiple projects simultaneously
• Communication and interpersonal skills
• Adaptability and flexibility in a fast-paced environment
• Knowledge of the advertising industry and relevant software

Application Tips:

• Tailor your resume to highlight relevant experience and skills for this role
• Prepare for behavioral and situational interview questions focusing on your problem-solving skills, communication, and adaptability
• Research the agency and its clients to demonstrate your understanding of the industry and the company's work
• Be prepared to discuss your availability for flexible hours and occasional nights and weekends

ATS Keywords: Resource Management, Project Management, Creative Operations, Freelance Management, CRM, Monday.com, Advertising, Marketing, Branding, Digital, Social Media

ASSUMPTION: The interview process will focus on assessing your problem-solving skills, communication, adaptability, and industry knowledge.

🛠️ Tools & Technologies

• Microsoft Office Suite
• Mac OS programs
• CRM & project management software systems, particularly Monday.com

ASSUMPTION: Proficiency in Microsoft Office Suite and Mac OS programs is required, while experience with CRM & project management software systems is preferred.

👔 Cultural Fit Considerations

Company Values:

• Creativity and innovation
• Collaboration and teamwork
• Accountability and integrity
• Continuous learning and improvement

Work Style:

• Dynamic and fast-paced
• Collaborative and team-oriented
• Flexible and adaptable
• Results-driven and focused on delivering high-quality campaigns

Self-Assessment Questions:

• How do you approach managing multiple projects simultaneously, and how do you prioritize your workload?
• Can you provide an example of a time when you had to adapt to a significant change in a project or work environment?
• How do you ensure that you are delivering high-quality work while managing multiple projects and tight deadlines?

ASSUMPTION: 160over90 values creativity, collaboration, accountability, and continuous learning, with a dynamic and fast-paced work environment.

⚠️ Potential Challenges

• Managing multiple projects simultaneously may be challenging for those without strong organizational skills or experience in project management
• The fast-paced nature of the agency may require adaptability and flexibility
• The role may involve occasional nights and weekends, which could impact work-life balance
• The agency's focus on modern marketing practices may require continuous learning and adaptation to new tools and technologies

ASSUMPTION: This role may present challenges related to managing multiple projects, adaptability, work-life balance, and continuous learning.

📈 Similar Roles Comparison

• This role differs from related positions in its focus on managing organizational structure, staffing, and financial resources for multiple projects
• Compared to other roles in the advertising industry, this position requires strong organizational skills, adaptability, and the ability to manage multiple projects simultaneously
• Career progression in this role may lead to senior positions within the Creative Operations department or expansion into other areas of the agency

ASSUMPTION: This role offers unique opportunities for professional growth and development within the agency.

📝 Sample Projects

• Managing the resource allocation process for a large-scale, multi-platform campaign for a global client
• Overseeing freelance outreach and onboarding for a series of events and activations across multiple locations
• Conducting weekly check-ins with team members to assess actual allocations and workloads for a portfolio of clients

ASSUMPTION: These sample projects illustrate the diverse and challenging nature of the role, requiring strong organizational skills, adaptability, and the ability to manage multiple projects simultaneously.

❓ Key Questions to Ask During Interview

• Can you describe the typical workload and project management responsibilities for this role?
• How does the agency support the professional development and growth of its employees?
• What are the key priorities for this role in the first 30, 60, and 90 days?
• How does the agency foster a collaborative and inclusive work environment?
• What are the most challenging aspects of this role, and how can I best prepare for them?

ASSUMPTION: Asking insightful questions during the interview demonstrates your interest in the role and the company, and provides an opportunity to assess the work environment and cultural fit.

📌 Next Steps for Applicants

To apply for this position:

• Submit your application through this link
• Tailor your resume to highlight relevant experience and skills for this role, with a focus on project management, resource management, and communication skills
• Prepare a cover letter that demonstrates your understanding of the role, the agency, and its clients, and explains why you are a strong fit for the position
• If applicable, prepare examples or a portfolio showcasing your relevant experience and skills
• Follow up with the HR department one week after submitting your application to inquire about the status of your application

⚠️ This job description contains AI-assisted information. Details should be verified directly with the employer before making decisions.