๐น Job Title: Manager, Customer Marketing
๐น Company: SC Johnson
๐น Location: Shanghai, Shanghai, China
๐น Job Type: Full-Time
๐น Category: Manufacturing
๐น Date Posted: 2025-07-10
๐น Experience Level: 10+ years
๐น Remote Status: On-site
Key aspects of this role include:
ASSUMPTION: This role requires a high level of strategic thinking, project management, and stakeholder communication. The successful candidate will have a strong understanding of sales and marketing principles, with a focus on customer marketing strategies and tactics.
โ Develop comprehensive trade plans by integrating with brand marketing plans and sales targets
โ Manage trade marketing activities for different channels, including high-per, super, CVS, mini, TT, etc.
โ Maintain effective communication with stores and manage the development, distribution, and placement of Point-of-Sale Materials (POSM)
โ Play a key role in the New Product Development (NPD) process by identifying target audiences, appropriate channels, and potential customers for new products
โ Responsible for the maintenance of strategic stores, ensuring they can fully showcase the brand image and achieve sales targets
โ Collaborate and influence the sales team to push targeted marketing content and share customer feedback with the product team
โ Efficient allocation of relevant promotion by activity and securing sales commitment for execution targets and scope
โ Support Marketing Director in key areas like selection of projects, initiatives, prioritization, and allocation of resources
โ Partner with Finance and M&C in the development of price increase recommendations in line with DPM and Pricing Strategy
ASSUMPTION: The role involves a high degree of cross-functional collaboration and requires strong interpersonal and communication skills to effectively manage relationships with internal teams, stores, and key accounts.
Education: Bachelor's degree in Marketing, Business Administration, or a related field.
Experience: Proven 8+ years of experience in customer marketing/trade marketing/shopper marketing, preferably in a similar industry.
Required Skills:
Preferred Skills:
ASSUMPTION: While not explicitly stated, experience in the manufacturing or consumer goods industry and familiarity with the Greater China market would be beneficial for this role.
Salary Range: The salary range for this position is estimated to be between CNY 400,000 and CNY 600,000 per year, based on industry standards for a manager-level role in the manufacturing sector in Shanghai. This estimate is subject to change based on the candidate's experience and qualifications.
Benefits:
Working Hours: Full-time position with standard office hours, Monday to Friday, 9:00 AM to 6:00 PM. May require occasional overtime or weekend work as needed.
ASSUMPTION: The salary range provided is an estimate based on industry standards and may vary depending on the candidate's experience and qualifications. The working hours may be subject to change based on business needs.
Industry: SC Johnson operates in the manufacturing industry, specifically in the production of household cleaning products, home storage, air care, pest control, shoe care, and professional products. The company is a leading global manufacturer with a strong presence in the Greater China market.
Company Size: SC Johnson is a mid-sized company with approximately 13,000 employees worldwide and operations in 70 countries. In Greater China, the company has a significant presence with multiple offices and a large workforce.
Founded: SC Johnson was founded in 1886 and is headquartered in Racine, Wisconsin, USA. The company has a long history of innovation and commitment to sustainability and environmental protection.
Company Description:
Company Specialties:
Company Website: http://www.scjohnson.com
ASSUMPTION: SC Johnson is a well-established and reputable company with a strong global presence and a commitment to sustainability and innovation. The company's products are widely recognized and trusted by consumers worldwide.
Career Level: This role is at the manager level, with responsibility for the administrative and operational management of the Category Customer Marketing Team for Greater China. The successful candidate will have significant experience in customer marketing or a related field and will be expected to provide strategic direction and leadership to the team.
Reporting Structure: The Manager, Customer Marketing will report directly to the Marketing Director for Greater China and will work closely with the sales and marketing teams to drive customer engagement and achieve business objectives.
Work Arrangement: This is an on-site role based in Shanghai, with the expectation that the successful candidate will be present in the office for the majority of the workweek. Occasional travel may be required to visit stores, attend industry events, or meet with key accounts.
Growth Opportunities:
ASSUMPTION: This role offers significant opportunities for career growth and development within a dynamic and innovative organization. The successful candidate will have the opportunity to work on high-impact projects and contribute to the company's continued success in the Greater China market.
Office Type: SC Johnson's Shanghai office is a modern, professional environment with a collaborative and inclusive culture. The office is located in the Pudong New District, one of the most vibrant and dynamic business hubs in the city.
Office Location(s): No #01, Street No #09 Song Than 1 Industrial Zone, Bรฌnh Dฦฐฦกng, Bรฌnh Dฦฐฦกng, VN
Geographic Context:
Work Schedule: Standard office hours, Monday to Friday, 9:00 AM to 6:00 PM. May require occasional overtime or weekend work as needed.
ASSUMPTION: The successful candidate will have the opportunity to work in a dynamic and inclusive work environment, with access to a wide range of resources and support to help them succeed in their role.
Typical Process:
Key Assessment Areas:
Application Tips:
ATS Keywords: Customer Marketing, Trade Marketing, Shopper Marketing, Sales Strategies, Channel Management, Promotional Activities, Budget Management, Strategic Planning, Market Analysis, New Product Development, Team Collaboration
ASSUMPTION: The interview process for this role will focus on assessing the candidate's strategic thinking, communication, and interpersonal skills, as well as their understanding of the Greater China market and SC Johnson's products and brands.
ASSUMPTION: The successful candidate will be proficient in using Microsoft Office Suite and other relevant tools and technologies to support their work in customer marketing and trade marketing.
Company Values:
Work Style:
Self-Assessment Questions:
ASSUMPTION: The successful candidate will be a strong cultural fit for SC Johnson, with a proven track record of success in customer marketing or a related field, strong communication and interpersonal skills, and a commitment to the company's values and mission.
ASSUMPTION: The successful candidate will be able to effectively manage a large and diverse team, balance the needs and priorities of multiple stakeholders, work in a fast-paced and dynamic environment, and navigate the unique cultural and business landscape of the Greater China market.
ASSUMPTION: While this role is similar to other manager-level customer marketing or trade marketing positions in the industry, SC Johnson's strong commitment to sustainability and innovation sets it apart and offers a unique opportunity for career growth and development.
ASSUMPTION: These sample projects illustrate the strategic, collaborative, and dynamic nature of the work required for this role, as well as the opportunity to drive business results and contribute to the company's success.
ASSUMPTION: These key questions will help the candidate better understand the team structure, dynamics, and priorities, as well as the company's approach to collaboration, communication, and professional development.
To apply for this position:
โ ๏ธ This job description contains AI-assisted information. Details should be verified directly with the employer before making decisions.