Manager Digital Content

📌 Core Information

🔹 Job Title: Manager Digital Content

🔹 Company: Allianz Technology

🔹 Location: Sydney, New South Wales, Australia

🔹 Job Type: Full-time, On-site

🔹 Category: IT Services and IT Consulting

🔹 Date Posted: 2025-04-29

🔹 Experience Level: 5-10 years

🔹 Remote Status: On-site

🚀 Job Overview

Key aspects of this role include:

• Championing digital strategy to manage overall AAL Digital and User Experience
• Managing delivery of signature digital customer experiences
• Reviewing and managing owned sites and platforms
• Engaging with stakeholders to understand requirements and deliver customer-centric solutions
• Collaborating with external vendors to deliver insights and enhancements

ASSUMPTION: This role requires a balance of strategic thinking, project management, and stakeholder engagement skills. It is ideal for someone with experience in digital strategy and a strong understanding of user experience and brand alignment.

📋 Key Responsibilities

✅ Champion digital strategy to manage the delivery of the overall AAL Digital and User Experience (including usability and brand) and measure the impact on sales through AAL and partner sites.

✅ Manage the delivery of signature digital customer experiences to align with strategies to win, retain and grow customers.

✅ Review and manage owned sites and platforms to ensure quality, accuracy and alignment to brand and customer experience strategy.

✅ Engage with internal and external stakeholders to understand their requirements and translate this into customer-centred solutions, providing resource and project planning to deliver to project outcomes.

✅ Collaborate with external vendors to deliver insights and enhancements to websites, workbenches and sales applications.

✅ Ensure the quality of output and delivery of digital platforms, including managing vendor performance and managing digital deliverables through software development and project lifecycles.

✅ Integrate insights from multiple sources and channels to develop insights and recommendations for continuous improvement of AAL platforms, working across stakeholder groups to identify and develop optimization initiatives.

✅ Ensure internal and external customers have a positive "Allianz Experience", including timely communications, quality of service, and management of expectations for new development and problem resolution.

✅ Monitor and solicit feedback regarding workbenches to identify opportunities for optimization.

✅ Act as a custodian of the Allianz brand, ensuring alignment and consistency of brand messaging across marketing material.

✅ Contribute to the development and streamlining of processes and procedures to enable an effective operating rhythm and proactively manage risk.

✅ Effectively manage website publishing process to ensure it meets risk obligations and website management framework.

ASSUMPTION: This role involves a mix of strategic planning, project execution, and stakeholder management. It requires a strong understanding of digital platforms, user experience, and brand management.

🎯 Required Qualifications

Education: Bachelor's degree in a relevant field (e.g., Computer Science, Marketing, or a related discipline)

Experience: 5-10 years of experience in digital content management, digital strategy, or a related role

Required Skills:

• Proven experience in digital strategy and project management
• Strong stakeholder engagement and communication skills
• Experience with website management and vendor management
• Familiarity with software development lifecycles
• Ability to analyze data and derive insights for continuous improvement

Preferred Skills:

• Experience with AAL platforms
• Fluency in multiple languages

ASSUMPTION: Candidates should have a strong background in digital strategy, project management, and stakeholder engagement. Familiarity with AAL platforms and multiple languages would be an asset but not required.

💰 Compensation & Benefits

Salary Range: Based on industry standards for a Manager Digital Content role in Sydney, the estimated salary range is AUD 120,000 - 160,000 per year. This estimate is inclusive of base salary and may include bonuses, incentives, and other forms of compensation.

Benefits:

• Comprehensive health insurance
• Retirement savings plan with company contributions
• Employee assistance program
• Generous time off and leave policies

Working Hours: Full-time, typically Monday to Friday, 9:00 AM to 5:00 PM. Flexible working arrangements may be available.

ASSUMPTION: The salary range provided is an estimate based on industry standards and may vary depending on the candidate's experience and qualifications. Benefits are subject to change and may vary based on the candidate's location and employment status.

📌 Applicant Insights

🔍 Company Context

Industry: Allianz Technology is a global IT service provider for the Allianz Group, focusing on running, optimizing, transforming, and innovating infrastructure, applications, and services to drive digitalization.

Company Size: With over 11,000 employees in more than 20 countries, Allianz Technology is a large organization that offers extensive resources and opportunities for career growth and development.

Founded: Allianz Technology was founded in 2010 and has since grown to become a significant player in the global IT services market.

Company Description:

• Allianz Technology delivers comprehensive end-to-end IT solutions for Allianz in the digital age
• It services the entire spectrum of digitalization, from IT infrastructure to application platforms
• The company works closely with Allianz companies to co-create the best customer experience

Company Specialties:

• DevOps
• IT Transformation
• Applications
• and ABS

Company Website: Allianz Technology Careers

ASSUMPTION: Allianz Technology is a large, global organization with a strong focus on digital transformation and innovation. It offers extensive opportunities for career growth and development in the IT services industry.

📊 Role Analysis

Career Level: This role is at the manager level, requiring strategic thinking, project management, and stakeholder engagement skills.

Reporting Structure: The Manager Digital Content reports directly to the Head of Digital Content or a similar role.

Work Arrangement: This role is on-site, with the primary office location in Sydney, New South Wales, Australia.

Growth Opportunities:

• Progression to senior management roles within Allianz Technology
• Expansion into other areas of digital content management or related fields
• Opportunities to work on high-impact projects and drive digital transformation initiatives

ASSUMPTION: This role offers significant opportunities for career growth and development within Allianz Technology and the broader Allianz Group.

🌍 Location & Work Environment

Office Type: Modern, collaborative office space with state-of-the-art technology and amenities

Office Location(s): Allianz Technology's Sydney office is located in the central business district (CBD) of Sydney, New South Wales, Australia

Geographic Context:

• Sydney is the largest city in Australia and the capital of New South Wales
• It is known for its vibrant culture, diverse communities, and beautiful harbor
• Sydney offers a high standard of living, with excellent education, healthcare, and entertainment options

Work Schedule: Full-time, typically Monday to Friday, 9:00 AM to 5:00 PM. Flexible working arrangements may be available.

ASSUMPTION: Sydney offers a dynamic and multicultural work environment, with a high quality of life and numerous opportunities for personal and professional growth.

💼 Interview & Application Insights

Typical Process:

• Online application and resume screening
• Phone or video screening with the hiring manager
• On-site or virtual interview with the hiring manager and other team members
• Final round interview with the Head of Digital Content or a similar role
• Background check and offer extension

Key Assessment Areas:

• Digital strategy and project management skills
• Stakeholder engagement and communication skills
• Understanding of user experience and brand management
• Problem-solving and analytical skills

Application Tips:

• Tailor your resume to highlight your digital strategy, project management, and stakeholder engagement skills
• Prepare examples of your experience managing digital content and driving user experience improvements
• Research Allianz Technology and the Allianz Group to demonstrate your understanding of the organization and its mission

ATS Keywords: Digital Strategy, Project Management, Stakeholder Engagement, User Experience, Brand Management, Vendor Management, Software Development Lifecycle, Data Analysis, Continuous Improvement

ASSUMPTION: The application process for this role is competitive, and candidates should tailor their application materials to highlight their relevant skills and experiences. Familiarity with AAL platforms and the Allianz Group would be an asset.

🛠️ Tools & Technologies

• Project management tools (e.g., Asana, Jira, Trello)
• Digital analytics tools (e.g., Google Analytics, Adobe Analytics)
• Content management systems (e.g., WordPress, Adobe Experience Manager)
• Collaboration and communication tools (e.g., Microsoft Office, Google Workspace)

ASSUMPTION: Candidates should have experience with project management tools, digital analytics tools, and content management systems. Familiarity with collaboration and communication tools is also beneficial.

👔 Cultural Fit Considerations

Company Values:

• Customer-centricity: Putting customers at the heart of everything we do
• Responsibility: Taking ownership and delivering on our promises
• Expertise: Leveraging our knowledge and skills to drive innovation and excellence
• Collaboration: Working together to achieve our goals

Work Style:

• Dynamic and fast-paced, with a focus on digital transformation and innovation
• Collaborative and team-oriented, with a strong emphasis on stakeholder engagement
• Results-driven, with a focus on delivering high-quality digital experiences

Self-Assessment Questions:

• Do you have experience driving digital strategy and managing digital content in a large organization?
• Are you comfortable working in a dynamic and fast-paced environment?
• Do you have strong stakeholder engagement and communication skills?

ASSUMPTION: Candidates should assess their fit with Allianz Technology's values and work style, as well as their experience and skills in digital strategy, project management, and stakeholder engagement.

⚠️ Potential Challenges

• Managing multiple stakeholders with competing priorities and expectations
• Keeping up with the latest digital trends and technologies
• Balancing strategic thinking with day-to-day project management tasks
• Working in a large, global organization with complex processes and structures

ASSUMPTION: These challenges can be overcome with strong project management skills, effective stakeholder engagement, and a strategic mindset. Candidates should be comfortable working in a dynamic and fast-paced environment.

📈 Similar Roles Comparison

• Compared to other digital content management roles, this position requires a stronger focus on digital strategy and stakeholder engagement
• In the IT services industry, this role offers a unique opportunity to drive digital transformation and innovation within a large, global organization
• Career progression in this role could lead to senior management positions within Allianz Technology or related fields

ASSUMPTION: This role offers a unique blend of strategic thinking, project management, and stakeholder engagement skills, with significant opportunities for career growth and development within Allianz Technology and the broader Allianz Group.

📝 Sample Projects

• Developing and implementing a comprehensive digital strategy for a major product launch
• Managing a cross-functional team to redesign and relaunch a flagship website, improving user experience and driving increased traffic
• Conducting a comprehensive audit of digital platforms and identifying opportunities for optimization and cost savings

ASSUMPTION: These sample projects demonstrate the strategic, project management, and stakeholder engagement skills required for this role.

❓ Key Questions to Ask During Interview

• Can you describe the current state of AAL Digital and User Experience, and what initiatives are planned to improve it?
• How does this role collaborate with other teams and departments within Allianz Technology?
• What are the key priorities for this role in the first 90 days?
• How does Allianz Technology support the professional development and growth of its employees?
• What is the company's approach to work-life balance and flexible working arrangements?

ASSUMPTION: These questions will help candidates better understand the role, the team, and the company culture, allowing them to make an informed decision about their fit with the organization.

📌 Next Steps for Applicants

To apply for this position:

• Submit your application through the Allianz Technology Careers portal
• Tailor your resume to highlight your digital strategy, project management, and stakeholder engagement skills
• Prepare a cover letter that demonstrates your understanding of the role and your fit with Allianz Technology's values and work style
• Prepare examples of your experience managing digital content and driving user experience improvements
• Follow up with the hiring manager one week after submitting your application to inquire about the status of your application

⚠️ This job description contains AI-assisted information. Details should be verified directly with the employer before making decisions.