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Manager, Digital Marketing & Website

Frasers Property
Full-time
On-site
Singapore, , Singapore
🌐 Digital Marketing

πŸ“Œ Core Information

πŸ”Ή Job Title: Manager, Digital Marketing & Website

πŸ”Ή Company: Frasers Property

πŸ”Ή Location: Singapore

πŸ”Ή Job Type: On-site

πŸ”Ή Category: Real Estate

πŸ”Ή Date Posted: June 10, 2025

πŸ”Ή Experience Level: 5-10 years

πŸ”Ή Remote Status: No

πŸš€ Job Overview

Key aspects of this role include:

  • Managing and optimizing the hotel chain's website for a seamless user experience and strong online presence
  • Overseeing website performance, content accuracy, and integrating SEO/SEM strategies to support e-commerce and digital marketing goals
  • Collaborating with cross-functional teams to align website strategies with marketing and business objectives
  • Providing regular performance reports and insights to stakeholders to support continuous optimization and marketing efforts

ASSUMPTION: This role requires a high level of technical and analytical skills, as well as strong project management and communication abilities. It is ideal for candidates with a background in digital marketing, website management, or a related field who are looking to advance their careers in the real estate industry.

πŸ“‹ Key Responsibilities

βœ… Website Management & Maintenance: Oversee daily management and maintenance of the hotel website to ensure optimal performance, including content updates, error resolutions, and uptime monitoring. Implement and manage SEO & SEM strategies to boost organic search rankings, increase website traffic, and improve booking conversions. Ensure website compatibility across various devices and browsers to provide a smooth and consistent user experience. Collaborate with cross-functional teams to ensure that website content and design align with digital marketing strategies, business goals, and branding requirements. Conduct regular website audits, performance reviews, and implement improvements based on analytics and user feedback.

βœ… Analytics & Conversion Optimization: Manage website tagging, analytics tracking, and conversion tagging using tools like Google Tag Manager to monitor key metrics, KPIs, and ROI. Use data insights to identify and act on opportunities to improve website conversions, enhance user engagement, and optimize digital marketing campaigns. Regularly monitor site performance and user behavior through tools like Google Analytics, Meta Pixels, and other tracking systems to generate reports and make data-driven decisions.

βœ… Collaboration & Reporting: Work closely with the digital marketing and e-commerce teams to align website strategies with marketing and business objectives. Provide regular performance reports and insights to stakeholders to support continuous optimization and marketing efforts. Ensure website compliance with SEO best practices, analytics standards, and legal requirements.

βœ… Content & UX Optimization: Ensure that the website content is up-to-date, accurate, and aligned with the brand's voice, style, and customer needs. Work with the design team to enhance website layout, navigation, and user experience (UX) to improve guest satisfaction and engagement. Implement A/B testing and other methods to enhance the website's design, functionality, and conversion rates.

βœ… Special Projects: Participate in digital enhancement projects, including new website launches, feature rollouts, or system upgrades. Conduct competitive benchmarking and website performance comparisons. Assist in testing and deploying tools or technologies to improve digital user experience. Support one-off marketing initiatives, urgent campaign needs, or short-term content development tasks.

ASSUMPTION: This role involves a wide range of responsibilities, requiring a strong technical background and the ability to manage multiple projects simultaneously. It is essential for candidates to have experience in website management, digital marketing, SEO/SEM, and analytics, preferably in the hospitality or travel industry.

🎯 Required Qualifications

Education: Bachelor’s degree in Web Development, Digital Marketing, Information Technology, or a related field.

Experience: Minimum 5-7 years of experience in website management, digital marketing, SEO/SEM, and analytics – preferably in the hospitality or travel industry.

Required Skills:

  • Strong knowledge of Google Analytics, Google Tag Manager, SEO tools, and web performance tools
  • Experience with HTML, CSS, JavaScript, and other web technologies
  • Proficiency in SEO/SEM strategies, content management, and conversion rate optimization
  • Strong analytical skills, with the ability to interpret data and provide actionable insights
  • Excellent project management skills, with the ability to handle multiple projects simultaneously
  • Strong problem-solving skills, attention to detail, and ability to work independently
  • Exceptional communication skills and the ability to work collaboratively with cross-functional teams

Preferred Skills:

  • Experience with hospitality or travel industry-specific tools and platforms
  • Familiarity with Agile methodologies and project management tools

ASSUMPTION: Candidates with a strong technical background and relevant industry experience are likely to be the most successful in this role. Familiarity with hospitality or travel industry-specific tools and platforms, as well as Agile methodologies, would be an added advantage.

πŸ’° Compensation & Benefits

Salary Range: Based on industry standards for a Manager, Digital Marketing & Website role in Singapore, the estimated salary range is SGD 8,000 - 12,000 per month. This range takes into account the candidate's experience level, skills, and the company's size and industry.

Benefits:

  • Medical and dental insurance
  • Retirement benefits
  • Employee discounts on hotel stays and services
  • Professional development opportunities

Working Hours: Full-time position with standard office hours (Monday-Friday, 9:00 AM - 6:00 PM). Occasional overtime may be required to meet project deadlines.

ASSUMPTION: The salary range provided is an estimate based on market research and may vary depending on the candidate's experience, skills, and the company's performance. Benefits may also vary based on the company's policies and the candidate's employment status.

πŸ“Œ Applicant Insights

πŸ” Company Context

Industry: Frasers Property is a multinational investor-developer-manager of real estate products and services across the property value chain. The Group is listed on the Main Board of the Singapore Exchange Securities Trading Limited (SGX-ST) and headquartered in Singapore.

Company Size: Frasers Property has 5,001-10,000 employees globally, making it a large organization with a significant presence in the real estate industry.

Founded: Frasers Property was founded in 1988 and has since grown to become a leading player in the real estate sector, with a diverse portfolio of properties across the Asia Pacific, Europe, the Middle East, and Africa.

Company Description:

  • Frasers Property's multinational businesses operate across five asset classes, namely, commercial & business parks, hospitality, industrial & logistics, residential, and retail.
  • The Group has businesses in Southeast Asia, Australia, the EU, the UK, and China, and its well-established hospitality business owns and/or operates serviced apartments and hotels in 20 countries across Asia, Australia, Europe, the Middle East, and Africa.
  • Frasers Property is committed to inspiring experiences and creating places for good for its stakeholders. By acting progressively, producing and consuming responsibly, and focusing on its people, Frasers Property aspires to raise sustainability ideals across its value chain and build a more resilient business. It is committed to being a net-zero carbon corporation by 2050.

Company Specialties:

  • Real Estate Investment & Development
  • Property Management
  • Hospitality & Leisure
  • Industrial & Logistics
  • Retail

Company Website: http://www.frasersproperty.com

ASSUMPTION: Frasers Property's large size and diverse portfolio provide ample opportunities for career growth and development within the real estate industry. Its commitment to sustainability and responsible business practices also sets it apart as an employer of choice.

πŸ“Š Role Analysis

Career Level: This role is at the mid-level management tier, requiring a balance of technical expertise, strategic thinking, and leadership skills to drive digital marketing and website management initiatives.

Reporting Structure: The Manager, Digital Marketing & Website reports directly to the Director of Digital Marketing and works closely with various teams, including e-commerce, content, design, and analytics.

Work Arrangement: This is an on-site role based in Singapore, with the possibility of occasional remote work for specific projects or tasks.

Growth Opportunities:

  • Advancement to a senior management role within the digital marketing or e-commerce department
  • Expansion into other areas of the business, such as hospitality, industrial & logistics, or retail
  • International assignments or secondments to other Frasers Property offices worldwide

ASSUMPTION: This role offers a clear path for career progression within the digital marketing and e-commerce functions. Additionally, the company's diverse portfolio and global presence provide opportunities for candidates to explore different business areas and international assignments.

🌍 Location & Work Environment

Office Type: Frasers Property's Singapore headquarters is a modern, collaborative workspace designed to foster innovation and creativity.

Office Location(s): 438 Alexandra Road, Alexandra Point, Singapore, 119958

Geographic Context:

  • Singapore is a global hub for business, finance, and technology, offering a vibrant and multicultural work environment
  • The office is located in the Alexandra Point district, close to amenities, public transportation, and other major business hubs
  • The city-state's tropical climate and high standard of living make it an attractive place to live and work

Work Schedule: The standard work schedule is Monday-Friday, 9:00 AM - 6:00 PM, with occasional overtime as needed to meet project deadlines.

ASSUMPTION: Frasers Property's Singapore headquarters provides a modern and collaborative work environment, with easy access to amenities and public transportation. The city-state's vibrant business ecosystem and high standard of living make it an attractive location for professionals in the real estate industry.

πŸ’Ό Interview & Application Insights

Typical Process:

  • Online application submission
  • Phone or video screening with the HR department
  • Technical assessment or case study presentation
  • In-person or video interview with the hiring manager and relevant team members
  • Final round interview with the Director of Digital Marketing

Key Assessment Areas:

  • Technical skills and knowledge in website management, digital marketing, SEO/SEM, and analytics
  • Problem-solving abilities and data-driven decision-making
  • Project management and leadership skills
  • Cultural fit and alignment with Frasers Property's values and mission

Application Tips:

  • Tailor your resume and cover letter to highlight your relevant experience and skills for this role
  • Prepare for the technical assessment or case study presentation by brushing up on your knowledge of website management, digital marketing, SEO/SEM, and analytics tools
  • Research Frasers Property's business, industry trends, and competitors to demonstrate your understanding of the role and the company

ATS Keywords: Digital Marketing, Website Management, SEO, SEM, Analytics, Google Analytics, Google Tag Manager, HTML, CSS, JavaScript, Content Management, Conversion Rate Optimization, Project Management, Hospitality, Real Estate

ASSUMPTION: Frasers Property's interview process is designed to assess candidates' technical skills, problem-solving abilities, and cultural fit. By tailoring your application materials and preparing thoroughly for each stage of the interview process, you can increase your chances of success.

πŸ› οΈ Tools & Technologies

  • Google Analytics
  • Google Tag Manager
  • SEO tools (e.g., SEMrush, Ahrefs, Moz)
  • Web performance tools (e.g., GTmetrix, Pingdom, WebPageTest)
  • HTML, CSS, JavaScript
  • Content management systems (e.g., WordPress, Drupal, Adobe Experience Manager)
  • Project management tools (e.g., Asana, Trello, Jira)

ASSUMPTION: Familiarity with the tools and technologies listed above is essential for success in this role. Candidates should have a strong working knowledge of these tools and be able to demonstrate their proficiency during the interview process.

πŸ‘” Cultural Fit Considerations

Company Values:

  • Inspiring experiences
  • Creating places for good
  • Acting progressively
  • Producing and consuming responsibly
  • Focusing on people

Work Style:

  • Collaborative and team-oriented
  • Data-driven and analytical
  • Adaptable and responsive to change
  • Customer-focused and results-oriented

Self-Assessment Questions:

  • Do you align with Frasers Property's values and mission?
  • Are you comfortable working in a collaborative and data-driven environment?
  • Can you adapt to change and respond to new challenges effectively?

ASSUMPTION: Frasers Property's culture is centered around its values of inspiring experiences, creating places for good, acting progressively, producing and consuming responsibly, and focusing on people. Candidates who share these values and are comfortable working in a collaborative, data-driven, and adaptable environment are likely to be a good fit for the company.

⚠️ Potential Challenges

  • Managing multiple projects and priorities simultaneously
  • Keeping up with industry trends and best practices in website management, digital marketing, SEO/SEM, and analytics
  • Balancing the need for data-driven decision-making with the need for quick and efficient execution
  • Working effectively with cross-functional teams and stakeholders with varying levels of technical expertise

ASSUMPTION: This role presents several challenges, including managing multiple projects and priorities, staying current with industry trends, balancing data-driven decision-making with efficient execution, and working effectively with cross-functional teams. Candidates should be prepared to address these challenges and demonstrate their ability to thrive in a dynamic and fast-paced environment.

πŸ“ˆ Similar Roles Comparison

  • Compared to similar roles in the hospitality industry, this role places a greater emphasis on digital marketing and e-commerce strategies to drive online bookings and revenue
  • In the real estate industry, this role is more focused on digital marketing and website management for commercial and residential properties, rather than hospitality-specific properties
  • Career progression in this role may involve moving into more senior management positions within the digital marketing or e-commerce department, or exploring other business areas within Frasers Property

ASSUMPTION: This role differs from similar roles in the hospitality and real estate industries in its focus on digital marketing and e-commerce strategies for hospitality-specific properties. Candidates should be prepared to demonstrate their understanding of the unique challenges and opportunities presented by this role.

πŸ“ Sample Projects

  • Conducting a comprehensive website audit and implementing improvements to enhance user experience and boost organic search rankings
  • Developing and executing a targeted SEO/SEM campaign to drive traffic and conversions for a specific hotel property or destination
  • Collaborating with the design team to create a new website layout and design that aligns with the brand's voice, style, and customer needs

ASSUMPTION: These sample projects illustrate the range of responsibilities and initiatives that candidates may be expected to undertake in this role. Familiarity with these types of projects and the ability to demonstrate relevant experience and skills will be essential for success in the interview process.

❓ Key Questions to Ask During Interview

  • Can you describe the current state of the hotel chain's website and the key priorities for this role in the first 90 days?
  • How does the digital marketing team collaborate with other departments, such as sales, revenue management, and operations, to ensure alignment with business objectives?
  • What are the most significant challenges facing the hospitality industry in the digital marketing space, and how does Frasers Property plan to address them?
  • What opportunities exist for professional development and growth within the digital marketing and e-commerce department, and across other business areas within Frasers Property?
  • How does Frasers Property support work-life balance for its employees, particularly in a role that may require occasional overtime or flexible work arrangements?

ASSUMPTION: These key questions are designed to help candidates better understand the role, the company, and the industry, as well as to assess the fit between their skills, experience, and career goals with the opportunities presented by this role.

πŸ“Œ Next Steps for Applicants

To apply for this position:

  • Submit your application through the Frasers Property careers portal
  • Tailor your resume and cover letter to highlight your relevant experience and skills for this role, emphasizing your technical expertise in website management, digital marketing, SEO/SEM, and analytics
  • Prepare for the technical assessment or case study presentation by brushing up on your knowledge of website management, digital marketing, SEO/SEM, and analytics tools
  • Research Frasers Property's business, industry trends, and competitors to demonstrate your understanding of the role and the company
  • Follow up with the HR department one week after submitting your application to inquire about the status of your application and express your continued interest in the role

⚠️ This job description contains AI-assisted information. Details should be verified directly with the employer before making decisions.