Manager - Global Content Hub

📌 Core Information

🔹 Job Title: Manager - Global Content Hub

🔹 Company: Eli Lilly and Company

🔹 Location: Bangalore, Karnātaka, India

🔹 Job Type: Full-Time

🔹 Category: Pharmaceuticals

🔹 Date Posted: April 4, 2025

🔹 Experience Level: 5-10 years

🔹 Remote Status: On-site

🚀 Job Overview

Key aspects of this role include:

• Partnering with brands, marketing operations, agencies, and internal partners to ensure quality, speed, value, and compliance in customer information materials lifecycle
• Leading a team of creative problem solvers to support brand goals and drive continuous improvement
• Managing projects and resources, conducting capacity planning, and upholding Lilly policies and procedures
• Coaching, managing, and developing team members to foster a culture of continuous improvement and high performance

ASSUMPTION: This role requires a balance of leadership, project management, and stakeholder communication skills. It involves both strategic planning and hands-on execution to ensure quality and compliance in content creation and distribution.

📋 Key Responsibilities

✅ Partner with various stakeholders to ensure quality, speed, value, and compliance throughout the Customer Information Materials Lifecycle

✅ Lead a team of creative problem solvers to support brand goals while seeking process improvements

✅ Perform project work, including basic project management, capacity planning, and resourcing

✅ Uphold Lilly policies and procedures, and demonstrate a strong knowledge of Lilly's processes, brand strategies, and tactics

✅ Conduct deviation investigations and actively participate in shared learning forums to establish best practices

✅ Coach, manage, and develop team members by identifying, recruiting, and selecting top talent, and creating individual development plans

✅ Serve as a trusted career advisor and partner with direct reports to identify career opportunities

ASSUMPTION: This role involves a mix of strategic planning, project management, and team leadership. It requires strong communication, problem-solving, and coaching skills to succeed.

🎯 Required Qualifications

Education: Bachelor’s degree

Experience: 5-10 years of relevant experience, with a focus on leadership, project management, and stakeholder communication in a regulated industry (e.g., pharma)

Required Skills:

• Proven ability to be both accountable and adaptable
• Proven ability to be both approachable and trustworthy
• Demonstrated evidence of successful leadership behaviors through a formal leadership role
• Strong oral and written communication skills
• Able to coach, collaborate, influence, and work effectively while leading others
• Proven problem-solving skills in a fast-paced environment

Preferred Skills:

• Experience working in a regulated industry (e.g., pharma)
• Marketing, communications, or advertising agency experience
• Formal and/or informal leadership/coaching experience
• Working with U.S. clients, especially pharma clients

ASSUMPTION: Successful candidates will have a proven track record in leadership roles, strong communication skills, and experience working in a regulated industry. They should also be adaptable, approachable, and trustworthy.

💰 Compensation & Benefits

Salary Range: INR 18,00,000 - 24,00,000 per annum (Estimated, based on industry standards for a Manager role in the Pharmaceuticals sector in Bangalore)

Benefits:

• Health, dental, and vision insurance
• Retirement savings plan with company match
• Paid time off and holidays
• Employee assistance program
• Tuition assistance

Working Hours: Full-time, typically Monday to Friday, 9:00 AM to 5:30 PM IST, with some flexibility for project demands

ASSUMPTION: The salary range is estimated based on industry standards for a Manager role in the Pharmaceuticals sector in Bangalore. Actual compensation may vary based on experience, skills, and other factors.

📌 Applicant Insights

🔍 Company Context

Industry: Eli Lilly and Company operates in the Pharmaceuticals industry, focusing on developing and marketing medicines and pharmaceutical products worldwide. The company is known for its commitment to innovation, quality, and improving the lives of patients.

Company Size: Eli Lilly and Company has over 10,000 employees globally, providing a large and diverse work environment. This size allows for ample opportunities for career growth and development.

Founded: Eli Lilly and Company was founded in 1876 by Colonel Eli Lilly. The company has a rich history and a strong commitment to its mission of making life better for people around the world.

Company Description:

• Eli Lilly and Company is a global healthcare leader headquartered in Indianapolis, Indiana, with operations in more than 120 countries
• The company focuses on discovering and developing medicines that improve the understanding and management of disease, and give back to communities through philanthropy and volunteerism
• Eli Lilly and Company is committed to creating a diverse and inclusive work environment where employees can thrive and make a meaningful impact on the lives of patients

Company Specialties:

• Pharmaceutical Development
• Pharmaceuticals
• Biotech
• Biopharmaceuticals

Company Website: http://www.lilly.com/

ASSUMPTION: Eli Lilly and Company is a well-established and respected organization in the Pharmaceuticals industry, with a strong commitment to innovation, quality, and improving the lives of patients. The company's large size and global presence provide ample opportunities for career growth and development.

📊 Role Analysis

Career Level: This role is a mid-level management position, reporting directly to the Director of Global Content Operations. It offers opportunities for career growth and development within the organization.

Reporting Structure: The Manager - Global Content Hub will report directly to the Director of Global Content Operations and will oversee a team of creative problem solvers.

Work Arrangement: This is an on-site role, with some flexibility for remote work as needed. The role requires a presence in the office to collaborate effectively with team members and stakeholders.

Growth Opportunities:

• Potential to advance to a Director or higher-level role within the Global Content Operations team
• Opportunities to work on cross-functional projects and gain exposure to other areas of the business
• Chance to develop leadership, project management, and stakeholder communication skills

ASSUMPTION: This role offers strong growth opportunities for the right candidate, with the potential to advance within the Global Content Operations team or explore other areas of the business.

🌍 Location & Work Environment

Office Type: Eli Lilly and Company's Bangalore office is a modern, collaborative workspace designed to foster innovation and creativity.

Office Location(s): Eli Lilly and Company, LCCI, Bangalore

Geographic Context:

• Bangalore is the capital of the Indian state of Karnataka and is known as the "Silicon Valley of India" due to its thriving tech industry
• The city offers a mix of traditional Indian culture and modern amenities, with a diverse range of dining, entertainment, and recreational options
• Bangalore has a tropical savanna climate, with warm and humid weather throughout the year

Work Schedule: The work schedule for this role is typically Monday to Friday, 9:00 AM to 5:30 PM IST, with some flexibility for project demands.

ASSUMPTION: The Bangalore office provides a modern, collaborative work environment, and the city offers a mix of traditional Indian culture and modern amenities, making it an attractive location for professionals.

💼 Interview & Application Insights

Typical Process:

• Online application submission through the Eli Lilly and Company careers portal
• Phone or video screen with the hiring manager or HR representative
• In-depth behavioral and situational interview with the hiring manager and/or other team members
• Final interview with the Director of Global Content Operations
• Background check and offer extension

Key Assessment Areas:

• Leadership and management skills
• Project management experience
• Stakeholder communication and collaboration
• Problem-solving and decision-making abilities
• Cultural fit and alignment with Eli Lilly and Company's values

Application Tips:

• Tailor your resume and cover letter to highlight your leadership, project management, and stakeholder communication skills
• Provide specific examples of your experience in driving process improvements and ensuring quality and compliance in a regulated industry
• Demonstrate your understanding of Eli Lilly and Company's mission and values, and explain how your skills and experience align with the role's requirements

ATS Keywords: Project Management, Leadership, Stakeholder Communication, Quality Assurance, Process Improvement, Compliance, Customer Information Materials Lifecycle, Team Management, Coaching, Continuous Improvement

ASSUMPTION: The application process for this role is likely to be competitive, and candidates should tailor their application materials to highlight their relevant skills and experience. The interview process will focus on assessing the candidate's leadership, project management, and stakeholder communication skills, as well as their cultural fit with Eli Lilly and Company.

🛠️ Tools & Technologies

• Microsoft Office Suite (Word, Excel, PowerPoint)
• Project management tools (e.g., Asana, Trello, Jira)
• Communication and collaboration tools (e.g., Microsoft Teams, Slack)
• Quality management systems (e.g., Q-Pulse, Sparta)

ASSUMPTION: The tools and technologies required for this role are standard for the pharmaceutical industry and include project management, communication, and quality management systems.

👔 Cultural Fit Considerations

Company Values:

• Integrity
• Excellent
• Patient-centered
• Innovative
• Collaborative

Work Style:

• Collaborative and team-oriented
• Adaptable and flexible
• Results-driven and focused on continuous improvement
• Strong communication and stakeholder management skills

Self-Assessment Questions:

• Do you have a proven track record of successful leadership and management in a regulated industry?
• Are you comfortable working with diverse stakeholders and driving projects to completion?
• Do you thrive in a collaborative and results-driven work environment?
• Are you committed to upholding quality and compliance standards in all aspects of your work?

ASSUMPTION: Successful candidates for this role will demonstrate a strong fit with Eli Lilly and Company's values and work style, with a proven track record of successful leadership and management in a regulated industry.

⚠️ Potential Challenges

• Managing multiple projects and priorities simultaneously
• Navigating a large and complex organization with diverse stakeholders
• Ensuring quality and compliance in a fast-paced and ever-changing regulatory environment
• Balancing the need for process improvement with the need to maintain quality and compliance

ASSUMPTION: This role presents several challenges, including managing multiple projects and priorities, navigating a large and complex organization, and ensuring quality and compliance in a fast-paced and ever-changing regulatory environment.

📈 Similar Roles Comparison

• This role is similar to a Project Manager or Operations Manager role in a regulated industry, but with a greater emphasis on leadership, stakeholder communication, and driving continuous improvement
• Unlike some roles in the pharmaceutical industry, this role requires a strong focus on process improvement and ensuring quality and compliance throughout the customer information materials lifecycle
• Career progression in this role could lead to a Director or higher-level role within the Global Content Operations team, or to other management roles within Eli Lilly and Company

ASSUMPTION: This role is similar to a Project Manager or Operations Manager role in a regulated industry, but with a greater emphasis on leadership, stakeholder communication, and driving continuous improvement. Career progression in this role could lead to a Director or higher-level role within the Global Content Operations team, or to other management roles within Eli Lilly and Company.

📝 Sample Projects

• Leading a team to develop and implement a new process for ensuring quality and compliance in the customer information materials lifecycle
• Managing a project to update and standardize customer information materials across multiple brands and regions
• Coaching and developing team members to improve their project management and stakeholder communication skills

ASSUMPTION: Sample projects for this role could include leading a team to develop and implement a new process, managing a project to update and standardize customer information materials, or coaching and developing team members to improve their skills.

❓ Key Questions to Ask During Interview

• Can you describe the team I will be managing, and what are their current strengths and areas for improvement?
• How does this role fit into the broader organization, and what are the key priorities for the first 90 days?
• What are the most significant challenges facing the Global Content Operations team, and how can this role help address them?
• How does Eli Lilly and Company support the professional development and growth of its employees?
• What is the company's approach to work-life balance, and how is it supported in this role?

ASSUMPTION: Key questions to ask during the interview for this role could include inquiries about the team, role priorities, challenges, professional development, and work-life balance.

📌 Next Steps for Applicants

To apply for this position:

• Submit your application through the Eli Lilly and Company careers portal
• Tailor your resume and cover letter to highlight your leadership, project management, and stakeholder communication skills, as well as your experience in a regulated industry
• Prepare for behavioral and situational interview questions that focus on your leadership, project management, and stakeholder communication skills
• Research Eli Lilly and Company's mission, values, and culture to demonstrate your fit with the organization
• Follow up with the hiring manager or HR representative within one week of submitting your application to express your interest in the role

⚠️ This job description contains AI-assisted information. Details should be verified directly with the employer before making decisions.