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Manager, Integrated Marketing - Consumer (DashPass Benefits)

DoorDash USA
Full-time
On-site
Boston, Massachusetts, United States
🌐 Digital Marketing

πŸ“Œ Core Information

πŸ”Ή Job Title: Manager, Integrated Marketing - Consumer (DashPass Benefits)

πŸ”Ή Company: DoorDash USA

πŸ”Ή Location: Multiple locations (New York, NY; San Francisco, CA; Seattle, WA; Los Angeles, CA; Sunnyvale, CA; Chicago, IL; Austin, TX; Denver, CO; Atlanta, GA; Miami, FL; Boston, MA; Washington, D.C.)

πŸ”Ή Job Type: On-site

πŸ”Ή Category: Marketing

πŸ”Ή Date Posted: April 23, 2025

πŸ”Ή Experience Level: 6+ years of experience in B2C marketing

πŸ”Ή Remote Status: On-site (with potential for hybrid or remote work based on company policies)

πŸš€ Job Overview

Key aspects of this role include:

  • Developing and executing comprehensive go-to-market plans for new DashPass features and benefits
  • Collaborating with cross-functional teams to drive member value and awareness
  • Partnering with research and analytics to understand consumer audiences and inform the roadmap
  • Identifying opportunities to drive increased conversion with new and existing customers
  • Leading complex cross-functional teams to execute marketing programs at scale

ASSUMPTION: This role requires a strategic, entrepreneurial, and data-driven marketer with a proven track record in B2C marketing to drive successful go-to-market launches and bottom line impact.

πŸ“‹ Key Responsibilities

βœ… Define and drive comprehensive go-to-market plans for new features from audience definition, development of core value proposition, to launch and sustain through owned and in-product channels

βœ… Partner closely with research and analytics to develop a deeper understanding of the consumer audience and surface opportunities to senior leadership to inform the roadmap

βœ… Identify the needs of DashPass members and partner with business strategy to test and launch new benefits that drive increased customer conversion and retention

βœ… Proactively identify and execute on opportunities to drive increased conversion with new and existing customers through close partnership with analytics, product management, and business strategy

βœ… Lead complex cross-functional teams to execute marketing programs at scale, including partnering with Product Management, Engineering, Comms, Strategy & Ops, Finance, and Analytics

ASSUMPTION: This role involves a high degree of cross-functional collaboration and requires strong communication, presentation, and project management skills.

🎯 Required Qualifications

Education: Bachelor’s degree or higher; MBA a plus

Experience: 6+ years of experience in B2C marketing with a proven track record of driving successful go-to-market launches that drive adoption and bottom line impact

Required Skills:

  • Excellent verbal / written communication and presentation skills
  • Ability to organize critical information and make data-driven decisions
  • Creative and entrepreneurial mindset
  • Love for collaborating and working on a team with extensive cross-functional experience

Preferred Skills:

  • Experience with B2C marketing in the tech or delivery industries
  • Familiarity with consumer behavior and trends in the delivery and e-commerce spaces
  • Knowledge of marketing automation tools and platforms

ASSUMPTION: Candidates with experience in B2C marketing, particularly in the tech or delivery industries, will be well-suited for this role.

πŸ’° Compensation & Benefits

Salary Range: $129,200 - $190,000 USD (based on location and experience)

Benefits:

  • 401(k) plan with employer matching
  • Paid time off and paid sick leave
  • Flexible vacation and paid parental leave
  • Wellness benefit and commuter benefit match
  • Medical, dental, and vision benefits
  • Disability and basic life insurance
  • Family-forming assistance and mental health program

Working Hours: Full-time (40 hours/week)

ASSUMPTION: The salary range provided is market-dependent and may be modified in the future. Benefits are subject to change and may vary based on the employee’s work location.

πŸ“Œ Applicant Insights

πŸ” Company Context

Industry: Software Development (specifically, local logistics and delivery technology)

Company Size: 10,001+ employees ( DoorDash is a publicly traded company)

Founded: 2013 (in San Francisco, California)

Company Description:

  • DoorDash’s mission is to grow and empower local economies by connecting people with the local businesses they care about
  • The company started with door-to-door delivery and has since expanded to offer a wide range of goods and services
  • DoorDash is committed to supporting its employees’ happiness, healthiness, and overall well-being by providing comprehensive benefits and perks

Company Specialties:

  • Local Logistics
  • Restaurant Delivery
  • On-Demand Delivery
  • eCommerce

Company Website: careersatdoordash.com

ASSUMPTION: DoorDash is a rapidly growing and changing company, providing opportunities for team members to share their unique perspectives, solve new challenges, and own their careers.

πŸ“Š Role Analysis

Career Level: Senior-level role with significant cross-functional responsibilities and the opportunity to influence the company’s roadmap

Reporting Structure: Reports directly to the Sr. Integrated Marketing Manager for DashPass Benefits

Work Arrangement: On-site, with potential for hybrid or remote work based on company policies and the role’s requirements

Growth Opportunities:

  • Potential to grow into a leadership role within the marketing organization
  • Opportunity to influence the company’s roadmap and drive impactful change
  • Chance to work on high-impact projects and gain exposure to various aspects of the business

ASSUMPTION: This role offers significant growth potential for the right candidate, with the opportunity to make a meaningful impact on the company’s success.

🌍 Location & Work Environment

Office Type: Multiple office locations across the United States

Office Location(s): New York, NY; San Francisco, CA; Seattle, WA; Los Angeles, CA; Sunnyvale, CA; Chicago, IL; Austin, TX; Denver, CO; Atlanta, GA; Miami, FL; Boston, MA; Washington, D.C.

Geographic Context:

  • DoorDash operates in multiple major metropolitan areas across the United States
  • Each office location offers unique cultural and culinary experiences, reflecting the diversity of the local communities they serve

Work Schedule: Full-time (40 hours/week), with potential for flexible scheduling based on the role’s requirements and company policies

ASSUMPTION: DoorDash’s multiple office locations provide opportunities for employees to work in dynamic and vibrant urban environments, with access to a wide range of cultural and recreational activities.

πŸ’Ό Interview & Application Insights

Typical Process:

  • Phone or video screen with a member of the HR team
  • Behavioral and skills-based interviews with hiring managers and team members
  • Final round interviews with senior leadership
  • Background check and reference check

Key Assessment Areas:

  • Strategic thinking and problem-solving skills
  • Cross-functional collaboration and communication skills
  • Data-driven decision-making abilities
  • Cultural fit and alignment with DoorDash’s values

Application Tips:

  • Tailor your resume and cover letter to highlight your relevant experience and skills for this specific role
  • Prepare for behavioral and situational interview questions that focus on your problem-solving skills and ability to work collaboratively in a dynamic environment
  • Research DoorDash’s mission, values, and company culture to demonstrate your enthusiasm and fit for the role

ATS Keywords: B2C Marketing, Go-To-Market Strategy, Cross-Functional Collaboration, Data-Driven Decision Making, Consumer Behavior, Marketing Automation, Local Logistics, Delivery, eCommerce

ASSUMPTION: DoorDash’s interview process is designed to assess candidates’ strategic thinking, problem-solving skills, and cultural fit, with a focus on their ability to drive impactful change within the organization.

πŸ› οΈ Tools & Technologies

  • Marketing automation tools (e.g., Marketo, HubSpot)
  • Data analysis and visualization tools (e.g., Tableau, Google Analytics)
  • Project management tools (e.g., Asana, JIRA)
  • Collaboration and communication tools (e.g., Slack, Microsoft Teams)

ASSUMPTION: DoorDash uses a variety of tools and technologies to support its marketing efforts, with a focus on data-driven decision-making and cross-functional collaboration.

πŸ‘” Cultural Fit Considerations

Company Values:

  • We are leaders
  • We are doers
  • We are learners
  • We are customer-obsessed
  • We are all DoorDash

Work Style:

  • Dynamic and fast-paced environment
  • Collaborative and cross-functional teams
  • Focus on data-driven decision-making and continuous learning
  • Opportunities for growth and professional development

Self-Assessment Questions:

  • Do you thrive in dynamic and fast-paced environments?
  • Are you comfortable working collaboratively with cross-functional teams?
  • Do you have a strong bias for action and a creative problem-solving mindset?
  • Are you committed to continuous learning and professional development?

ASSUMPTION: DoorDash’s values and work style emphasize leadership, collaboration, and a strong focus on data-driven decision-making and continuous learning.

⚠️ Potential Challenges

  • Working in a fast-paced and dynamic environment may require adaptability and flexibility
  • Collaborating with cross-functional teams may involve navigating different priorities and perspectives
  • The role may require working on multiple projects simultaneously, with tight deadlines and competing priorities
  • DoorDash’s growth and expansion may present challenges in maintaining a cohesive company culture and consistent processes across multiple office locations

ASSUMPTION: DoorDash’s dynamic and fast-paced environment may present unique challenges, but also offers significant opportunities for growth and professional development.

πŸ“ˆ Similar Roles Comparison

  • Unlike traditional marketing roles, this position requires a strong focus on go-to-market strategy and cross-functional collaboration
  • DoorDash’s unique business model and focus on local logistics and delivery set it apart from other companies in the e-commerce and tech industries
  • This role offers significant growth potential and the opportunity to influence the company’s roadmap, making it an attractive choice for ambitious and strategic marketers

ASSUMPTION: This role is well-suited for marketers with experience in B2C marketing, particularly in the tech or delivery industries, who are looking to drive impactful change and grow within a dynamic and fast-paced organization.

πŸ“ Sample Projects

  • Developing and executing a go-to-market strategy for a new DashPass feature, including audience definition, value proposition development, and launch planning
  • Collaborating with research and analytics to conduct consumer segmentation and identify opportunities to drive increased conversion and retention
  • Partnering with business strategy to test and launch new DashPass benefits, such as exclusive offers, rewards, or loyalty programs

ASSUMPTION: These sample projects illustrate the strategic and cross-functional nature of the role, requiring strong collaboration and communication skills to drive successful outcomes.

❓ Key Questions to Ask During Interview

  • Can you describe the typical timeline for a go-to-market project, from initial concept to launch?
  • How does the marketing team collaborate with other departments, such as product management and engineering, to ensure successful project execution?
  • What are the key performance indicators (KPIs) used to measure the success of a go-to-market campaign, and how are they tracked and analyzed?
  • How does DoorDash support the professional development and growth of its employees, particularly in marketing roles?
  • What are the biggest challenges facing the DashPass team in the coming months, and how can this role help address them?

ASSUMPTION: Asking these questions will help you better understand the role’s responsibilities, the company’s culture, and the team’s priorities, enabling you to make an informed decision about the position.

πŸ“Œ Next Steps for Applicants

To apply for this position:

  • Submit your application through this link
  • Tailor your resume and cover letter to highlight your relevant experience and skills for this specific role
  • Prepare for behavioral and situational interview questions that focus on your problem-solving skills and ability to work collaboratively in a dynamic environment
  • Research DoorDash’s mission, values, and company culture to demonstrate your enthusiasm and fit for the role
  • Follow up with the hiring manager or HR representative within one week of your initial application to express your interest in the position

⚠️ This job description contains AI-assisted information. Details should be verified directly with the employer before making decisions.