- Job Title: Manager - Key Account Division
- Company: CONA Services
- Location: McComb, Mississippi, United States
- Job Type: On-site, Full-time
- Category: IT Services and IT Consulting
- Date Posted: April 8, 2025
- Experience Level: 2-5 years
- Remote Status: On-site
🚀 Job Overview
Key aspects of this role include:
- Maximizing customer and UNITED profitability through strategic account management
- Building and maintaining strong customer relationships with Large Store and Small Store customers
- Executing pricing and promotional programs to drive sales and profit growth
- Coordinating with functional partners to implement customer and channel plans
- Negotiating and renewing contracts with customers
*ASSUMPTION: This role requires a balance of strategic planning, relationship building, and tactical execution to achieve business goals.*
📋 Key Responsibilities
- Develop and implement a customer's yearly business plan, ensuring proper execution of pricing, promotional programs, and Customer Marketing Agreements (CMA)
- Ensure in-outlet standards are executed per channel direction and lead the call for each assigned customer
- Conduct market visits with customers to measure performance against execution standards in each channel they service
- Provide feedback and recommendations to the leadership team on competitive threats and business opportunities
- Generate budgeted internal rate of return and profit analysis
- Manage the executive-level relationship with each customer and assist in resolving any concerns and issues
- Perform appropriate duties as assigned by management
*ASSUMPTION: This role involves a mix of strategic planning, customer interaction, and data analysis to drive business results.*
🎯 Required Qualifications
- Education: Bachelor's degree (B.A.) from a four-year college or university
- Experience: 2+ years of managerial experience preferred
- Required Skills:
- Ability to create and manage price package plans that meet or exceed business goals
- Accountable for timely and accurate price management and validation
- Proven ability to manage needs and concerns of multiple stakeholders
- Working knowledge of Microsoft Excel, Word, and PowerPoint
- Ability to quickly learn internal UNITED systems, SAP, and Margin Minder
- Preferred Skills:
- Beverage and consumer packaged goods experience
- Knowledge of bottler environment, including all equipment and systems
- Complex selling knowledge with proven ability to create and implement customer-specific promotional programs
*ASSUMPTION: Candidates with experience in the beverage industry or relevant sales and management experience are strongly encouraged to apply.*
💰 Compensation & Benefits
- Salary Range: $70,000 - $90,000 per year (Estimated based on industry standards for a Manager role in the beverage industry with 2-5 years of experience in Mississippi)
- Benefits:
- Paid vacation (2 weeks within the first year)
- Comprehensive medical plan
- Dental, vision, and flex spending
- Employee Assistance Program
- Company-paid life insurance ($50,000)
- Optional insurance (accident, critical illness, universal life, home & auto)
- Paid maternity and paternity leave
- Paid holiday and sick time
- 401(k) match (50% on the first 6%; plus an additional annual match of up to 3%)
- Employee discounts (cell phone, event tickets, gym membership, car buying, hotels, car rentals, technology needs, etc.)
- Competitive compensation
- Fast-paced environment promoting a healthy lifestyle
- CDL Tuition Program (reimbursable up to $5,250 for CDL school tuition)
*ASSUMPTION: The salary range is estimated based on industry standards for similar roles in the beverage industry. Actual compensation may vary based on experience and performance.*
📌 Applicant Insights
🔍 Company Context
- Industry: IT Services and IT Consulting, focusing on providing advantaged business process and IT services to North American Coca-Cola Bottlers
- Company Size: 51-200 employees
- Founded: 2016
- Company Description: CONA Services is making IT Solutions happen for North American Coca-Cola Bottlers! As our company name reveals, CONA Services is mainly about two things: CONA (Coke One North America) and Services that enable a superior customer experience and digital business innovations for our Coca-Cola Bottlers, who are also our customers, our leadership, and our partners.
- Company Specialties: Information Technology, Beverage Industry Solutions, Business Process Management, Customer Solutions, and Manufacturing Solutions
📊 Role Analysis
- Career Level: Mid-level management
- Reporting Structure: This role reports directly to the leadership team and works cross-functionally with various departments to implement customer and channel plans
- Work Arrangement: On-site, with regular travel to customer locations
- Growth Opportunities:
- Advancement to senior management roles within the company
- Expansion of responsibilities based on performance and business needs
*ASSUMPTION: This role offers opportunities for career growth and development within the company, as well as the chance to work on diverse projects and initiatives.*
🌍 Location & Work Environment
- Office Type: On-site, with a fast-paced work environment promoting a healthy lifestyle
- Office Location: McComb, Mississippi, United States
- Geographic Context: McComb is a city in Pike County, Mississippi, with a population of approximately 12,500 people. It is located about 70 miles southeast of Jackson, the state capital.
- Work Schedule: 8:00 AM - 5:00 PM, Monday through Friday, with regular travel to customer locations
*ASSUMPTION: This role requires a flexible work schedule and the ability to travel regularly to customer locations.*
💼 Interview & Application Insights
- Typical Process: Phone or video screen, followed by on-site interviews with key stakeholders
- Key Assessment Areas: Problem-solving skills, strategic thinking, customer focus, and communication abilities
- Application Tips:
- Tailor your resume and cover letter to highlight relevant experience and skills for this role
- Be prepared to discuss your experience with price management, customer marketing agreements, and strategic account management
- Research the company and industry to demonstrate your understanding of the business and market trends
*ASSUMPTION: The interview process will focus on assessing the candidate's strategic thinking, customer focus, and problem-solving skills.*
🛠️ Tools & Technologies
- Microsoft Excel, Word, and PowerPoint
- Internal UNITED systems, SAP, and Margin Minder
- Customer Relationship Management (CRM) software
- Various industry-specific tools and platforms
*ASSUMPTION: Candidates should have experience with Microsoft Office Suite and be willing to learn and adapt to new tools and technologies as needed.*
👔 Cultural Fit Considerations
- Company Values: Customer focus, innovation, collaboration, and excellence
- Work Style: Fast-paced, collaborative, and results-driven
- Self-Assessment Questions:
- How do you ensure the execution of in-outlet standards per channel direction?
- How do you manage the needs and concerns of multiple stakeholders?
- How do you balance strategic planning with tactical execution to achieve business goals?
*ASSUMPTION: Candidates who thrive in a fast-paced, collaborative environment and share the company's values will be a strong fit for this role.*
⚠️ Potential Challenges
- Managing multiple customer relationships and priorities
- Balancing strategic planning with tactical execution
- Navigating a dynamic and evolving business environment
- Regular travel to customer locations
*ASSUMPTION: Candidates should be prepared to manage multiple priorities, balance strategic and tactical responsibilities, and adapt to a dynamic business environment.*
📈 Similar Roles Comparison
- How this role differs from related positions: This role focuses on strategic account management for large store and small store customers, while related roles may focus on specific channels or customer segments
- Industry-specific context: The beverage industry is highly competitive and dynamic, requiring strong strategic thinking and adaptability
- Career path comparison: This role offers opportunities for career growth and development within the company, with potential advancement to senior management roles
*ASSUMPTION: Candidates should research the beverage industry and related roles to understand the unique aspects of this position and its potential career growth opportunities.*
📝 Sample Projects
- Developing and implementing a customer's yearly business plan, including pricing, promotional programs, and Customer Marketing Agreements (CMA)
- Conducting market visits with customers to measure performance against execution standards in each channel they service
- Negotiating and renewing contracts with customers to maximize profitability and case sales
- Generating budgeted internal rate of return and profit analysis
*ASSUMPTION: Candidates should be prepared to discuss their experience with similar projects and provide specific examples of their achievements.*
❓ Key Questions to Ask During Interview
- How does the leadership team support the strategic planning and execution of customer and channel plans?
- What are the key priorities for this role in the first 90 days?
- How does the company measure success for this role, and what are the key performance indicators (KPIs)?
- What opportunities are there for career growth and development within the company?
- How does the company support work-life balance for its employees?
*ASSUMPTION: Candidates should prepare thoughtful questions to demonstrate their interest in the role and the company's culture.*
📌 Next Steps for Applicants
To apply for this position:
- Submit your application through [this link](https://conaservices.jobs2web.com/united/job/McComb-Manager-Key-Account-Division-MS-39648-5923/1280295000/)
- Customize your resume to highlight relevant experience and skills for this role
- Write a cover letter explaining your interest in the position and how your background and skills make you a strong fit
- Prepare examples of your experience with price management, customer marketing agreements, and strategic account management
- Follow up with the hiring manager one week after submitting your application to express your continued interest in the position
⚠️ This job description contains AI-assisted information. Details should be verified directly with the employer before making decisions.
