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Manager, Marketing Services

Ferring Pharmaceuticals
Full-time
On-site
Parsippany-Troy Hills, New Jersey, United States
🌐 Digital Marketing

πŸ“Œ Core Information

πŸ”Ή Job Title: Manager, Marketing Services

πŸ”Ή Company: Ferring Pharmaceuticals

πŸ”Ή Location: Parsippany, New Jersey

πŸ”Ή Job Type: Full-Time

πŸ”Ή Category: Pharmaceuticals

πŸ”Ή Date Posted: July 10, 2025

πŸ”Ή Experience Level: 5-10 years

πŸ”Ή Remote Status: On-site

πŸš€ Job Overview

Key aspects of this role include:

  • Strategic and operational leadership in driving commercial excellence
  • Cross-functional collaboration and process innovation
  • Budget management and vendor relationship oversight
  • Systems optimization and tool integration

ASSUMPTION: This role requires a high level of strategic thinking, problem-solving, and cross-functional collaboration to drive efficiency and consistency across marketing and commercial operations.

πŸ“‹ Key Responsibilities

βœ… Provide strategic and tactical project management support for high-priority commercial initiatives

βœ… Collaborate closely with internal stakeholders to clarify deliverables, proactively identify risks, and ensure timely resolution of project barriers

βœ… Lead brand-independent operational initiatives that support enterprise-wide goals and continuous improvement across Commercial Operations

βœ… Deliver mentorship and ongoing guidance to junior team members, actively contributing to their onboarding, development, and long-term success

βœ… Oversee content management and strategic updates to the BU homepage within FerringConnect, ensuring alignment with internal communications objectives and business needs

βœ… Partner across Marketing, Market Access, Communications, Sales Training, Sales Operations, and Compliance to identify opportunities for improved coordination and workflow optimization

βœ… Lead and drive special projects that advance operational readiness and commercial excellence

βœ… Champion the implementation of new tools and standardized templates that drive efficiency, enhance transparency, and improve process consistency across Marketing Services

βœ… Serve as the U.S. Veeva PromoMats local admin and Digital Asset Management (DAM) librarian, ensuring high-quality execution of promotional material workflows

βœ… Own end-to-end budget oversight, including tracking, reconciliation, forecasting, and reporting for A&P/Commercial budgets totaling $25M+

βœ… Collaborate with Finance and Marketing leaders to deliver timely financial insights and support strategic budget planning

βœ… Provide actionable recommendations to optimize spend, enhance reporting clarity, and drive alignment with brand priorities

βœ… Lead onboarding and integration of new suppliers, ensuring alignment with financial, compliance, and operational expectations

βœ… Conduct financial reconciliation reviews and monthly forecasting discussions with key vendors to ensure accuracy and transparency

βœ… Manage vendor relationships and performance metrics, utilizing scorecards and structured feedback loops to inform strategic decisions

βœ… Act as the iCertis Contract Management System Champion, leading enhancements and promoting best practices across Commercial Operations

βœ… Provide guidance and hands-on support for contract lifecycle management, from initial creation to final execution

βœ… Collaborate cross-functionally with Legal, Finance, and Procurement to ensure adherence to compliance, FMV standards, and contracting timelines

βœ… Serve as Coupa Power User and Marketing Services lead for enterprise system updates, testing, issue resolution, and process alignment

βœ… Identify and address workflow gaps by implementing scalable, digital solutions that streamline operational activities

βœ… Represent the Marketing Services team in cross-functional systems projects, ensuring functional requirements are met and adoption is successful

ASSUMPTION: This role involves a high degree of cross-functional collaboration and project management, requiring strong communication, organizational, and leadership skills.

🎯 Required Qualifications

Education: Bachelor’s degree required, with a focus on Marketing, Communications, Finance, or a related field preferred

Experience: 7+ years of progressive experience in marketing operations, sales operations, advertising, medical communications, or financial services, with a focus on process optimization and cross-functional collaboration

Required Skills:

  • Demonstrated experience in the pharmaceutical or biotech industry strongly preferred, including familiarity with industry regulations, commercial processes, and compliance requirements
  • Demonstrated ability to lead large-scale cross-functional initiatives that drive strategic business impact
  • Strong strategic thinking and analytical skills with a proven track record of improving processes and implementing scalable systems or tools
  • Proven ability to influence across various levels of the organization, including senior leadership
  • Ability to anticipate business needs and proactively develop innovative solutions to streamline workflows
  • Prior experience with major enterprise systems (e.g., Veeva, Coupa, iCertis) and the ability to identify process gaps and opportunities for automation
  • Advanced Excel skills
  • Proficiency in Microsoft Word and PowerPoint
  • Proficiency in Veeva PromoMats
  • Strong working knowledge of digital tools and enterprise platforms including content, budget, and contract management systems

Preferred Skills:

  • Degree in Marketing, Communications, Finance, or a related field

ASSUMPTION: Candidates with a strong background in marketing operations, process optimization, and cross-functional collaboration will be most successful in this role.

πŸ’° Compensation & Benefits

Salary Range: $120,000 - $160,000 per year (based on industry standards for a Manager, Marketing Services role in the pharmaceutical industry, with 7-10 years of experience)

Benefits:

  • Health, dental, and vision insurance
  • 401(k) plan with company match
  • Paid time off (vacation, sick, and holidays)
  • Tuition reimbursement
  • Employee assistance program

Working Hours: Full-time, typically Monday through Friday, 9:00 AM to 5:00 PM, with the possibility of occasional overtime or weekend work as needed

ASSUMPTION: The salary range provided is an estimate based on industry standards and may vary depending on the candidate's experience and qualifications.

πŸ“Œ Applicant Insights

πŸ” Company Context

Industry: Ferring Pharmaceuticals is a privately owned, research-driven, specialty biopharmaceutical group committed to building families and helping people live better lives. They are leaders in reproductive medicine and maternal health, and in areas of gastroenterology and urology. They are also at the forefront of innovation in microbiome-based therapeutics and uro-oncology intravesical gene therapy.

Company Size: Ferring Pharmaceuticals has 5,001-10,000 employees worldwide, with a headquarters in Saint-Prex, Switzerland. This size allows for a structured yet agile work environment, with opportunities for growth and collaboration.

Founded: Ferring Pharmaceuticals was founded in 1950 and has since grown into a global organization with operating subsidiaries in more than 50 countries, which markets its medicines in over 100 countries.

Company Description:

  • Ferring Pharmaceuticals is a research-driven, specialty biopharmaceutical group committed to building families and helping people live better lives
  • They are leaders in reproductive medicine and maternal health, and in areas of gastroenterology and urology
  • Ferring is at the forefront of innovation in microbiome-based therapeutics and uro-oncology intravesical gene therapy

Company Specialties:

  • Reproductive Health
  • Urology
  • Uro-oncology
  • Gastroenterology
  • Microbiome
  • Endocrinology
  • Orthopaedics

Company Website: http://www.ferring.com

ASSUMPTION: Working at Ferring Pharmaceuticals offers opportunities to contribute to innovative healthcare solutions and make a positive impact on patients' lives.

πŸ“Š Role Analysis

Career Level: This role is a mid-level management position, offering opportunities for growth and development within the Marketing Services function and the broader organization.

Reporting Structure: The Manager, Marketing Services reports directly to the Senior Director, Marketing Services and works closely with cross-functional teams across Marketing, Market Access, Communications, Sales Training, Sales Operations, and Compliance.

Work Arrangement: This role requires up to 10% travel, primarily for on-site meetings and off-site events. The remainder of the work is performed on-site at the Parsippany, New Jersey office.

Growth Opportunities:

  • Mentorship and coaching opportunities for junior team members
  • Cross-functional project involvement, providing exposure to various aspects of the business
  • Potential for career progression within the Marketing Services function or broader organization

ASSUMPTION: This role offers a mix of strategic and operational responsibilities, providing an opportunity to drive meaningful impact and grow professionally.

🌍 Location & Work Environment

Office Type: Ferring Pharmaceuticals' Parsippany, New Jersey office is a modern, collaborative workspace designed to foster innovation and productivity.

Office Location(s): 100 Parsippany Blvd, Parsippany-Troy Hills, NJ 07054, United States

Geographic Context:

  • Parsippany-Troy Hills is a suburban area located in northern New Jersey, approximately 30 miles west of New York City
  • The area offers a mix of urban and suburban living, with easy access to cultural attractions, shopping, and dining options
  • Parsippany-Troy Hills is well-connected by major highways and public transportation, making it an attractive location for commuters

Work Schedule: The standard work schedule is Monday through Friday, 9:00 AM to 5:00 PM, with flexibility for occasional remote work or adjusted hours as needed.

ASSUMPTION: Working in Parsippany, New Jersey offers a balance between a suburban lifestyle and proximity to the cultural and professional opportunities of the New York City metropolitan area.

πŸ’Ό Interview & Application Insights

Typical Process:

  • Online application submission
  • Phone or video screen with the Talent Acquisition team
  • In-depth interviews with hiring manager and cross-functional stakeholders
  • Final interview with senior leadership
  • Background check and offer extension

Key Assessment Areas:

  • Strategic thinking and problem-solving skills
  • Cross-functional collaboration and communication abilities
  • Process optimization and project management experience
  • Industry knowledge and familiarity with enterprise systems

Application Tips:

  • Tailor your resume and cover letter to highlight relevant experience and skills, emphasizing process optimization, cross-functional collaboration, and strategic thinking
  • Prepare for behavioral interview questions that focus on your problem-solving, leadership, and communication skills
  • Research Ferring Pharmaceuticals and the pharmaceutical industry to demonstrate your understanding of the business and market trends

ATS Keywords: Marketing Operations, Process Optimization, Cross-Functional Collaboration, Strategic Thinking, Project Management, Budget Management, Vendor Management, Contract Management, Systems Optimization, Enterprise Systems, Pharmaceutical Industry, Commercial Processes, Compliance Requirements

ASSUMPTION: The application process for this role is designed to assess the candidate's strategic thinking, problem-solving, and cross-functional collaboration skills, as well as their industry knowledge and familiarity with enterprise systems.

πŸ› οΈ Tools & Technologies

  • Veeva PromoMats
  • Coupa
  • iCertis
  • Microsoft Office Suite (Word, PowerPoint, Excel)
  • Enterprise systems (e.g., content, budget, and contract management systems)

ASSUMPTION: Familiarity with these tools and technologies is essential for success in this role, as they are integral to the day-to-day responsibilities and workflows.

πŸ‘” Cultural Fit Considerations

Company Values:

  • Patient-centricity
  • Integrity
  • Courage
  • Responsibility
  • Collaboration

Work Style:

  • Agile and adaptable
  • Results-driven and proactive
  • Collaborative and team-oriented
  • Strategic and forward-thinking

Self-Assessment Questions:

  • Do you align with Ferring Pharmaceuticals' patient-centric approach and commitment to improving lives?
  • Are you comfortable working in a dynamic, cross-functional environment that requires strong collaboration and communication skills?
  • Do you possess the strategic thinking and problem-solving skills necessary to drive process improvement and efficiency?

ASSUMPTION: Ferring Pharmaceuticals values candidates who are patient-centric, integrity-driven, courageous, responsible, and collaborative, with a work style that is agile, results-driven, and strategic.

⚠️ Potential Challenges

  • Managing multiple priorities and deadlines in a fast-paced, dynamic environment
  • Navigating cross-functional relationships and influencing stakeholders with varying priorities and perspectives
  • Adapting to changes in processes, tools, and workflows as the organization evolves
  • Balancing strategic thinking and tactical execution in a role that spans both operational and strategic responsibilities

ASSUMPTION: These challenges require strong organizational, communication, and leadership skills, as well as the ability to adapt and pivot in a rapidly changing environment.

πŸ“ˆ Similar Roles Comparison

  • Compared to other marketing operations roles, this position places a greater emphasis on strategic thinking, cross-functional collaboration, and process optimization
  • In the pharmaceutical industry, this role requires a strong understanding of commercial processes, compliance requirements, and enterprise systems
  • Career progression in this role may lead to senior management positions within marketing services or broader commercial operations functions

ASSUMPTION: This role offers a unique blend of strategic and operational responsibilities, requiring a strong skill set in process optimization, cross-functional collaboration, and strategic thinking.

πŸ“ Sample Projects

  • Leading a cross-functional initiative to optimize promotional material workflows and reduce cycle times
  • Developing and implementing a standardized budget management process that enhances transparency and alignment with brand priorities
  • Collaborating with Legal, Finance, and Procurement to streamline contract lifecycle management and improve compliance

ASSUMPTION: These sample projects illustrate the strategic and operational nature of the role, requiring strong problem-solving, communication, and leadership skills.

❓ Key Questions to Ask During Interview

  • Can you describe the most challenging cross-functional project you've led, and how you navigated the complexities and achieved success?
  • How does this role fit into the broader organizational structure, and what opportunities are there for growth and development?
  • What are the most important priorities for this role in the first 30, 60, and 90 days, and how will my work contribute to the organization's overall goals?
  • How does Ferring Pharmaceuticals support work-life balance, and what resources are available to employees to maintain a healthy work-life harmony?
  • What are the most significant industry trends and challenges facing Ferring Pharmaceuticals, and how does this role contribute to addressing them?

ASSUMPTION: These interview questions are designed to assess the candidate's understanding of the role, the organization, and the industry, as well as their ability to think strategically and plan for success.

πŸ“Œ Next Steps for Applicants

To apply for this position:

  • Submit your application through this link
  • Tailor your resume and cover letter to highlight relevant experience and skills, emphasizing process optimization, cross-functional collaboration, and strategic thinking
  • Prepare for behavioral interview questions that focus on your problem-solving, leadership, and communication skills
  • Research Ferring Pharmaceuticals and the pharmaceutical industry to demonstrate your understanding of the business and market trends
  • Follow up with the hiring manager one week after submitting your application to express your interest and reiterate your qualifications

⚠️ This job description contains AI-assisted information. Details should be verified directly with the employer before making decisions.