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Manager of Claims and Partnerships

INHABIT IQ
Full-time
On-site
Mason, Ohio, United States
🌐 Digital Marketing

πŸ“Œ Core Information

πŸ”Ή Job Title: Manager of Claims and Partnerships

πŸ”Ή Company: Inhabit IQ

πŸ”Ή Location: Mason, OH

πŸ”Ή Job Type: Hybrid (4 days/week in office)

πŸ”Ή Category: Insurance

πŸ”Ή Date Posted: 2025-07-07

πŸ”Ή Experience Level: 5-10 years

πŸ”Ή Remote Status: On-site (Hybrid)

πŸš€ Job Overview

Key aspects of this role include:

  • Managing claims processes and reporting for various insurance products
  • Overseeing a team of claims specialists and maintaining relationships with claims TPAs
  • Building and maintaining relationships with insurance carriers and providers
  • Leading inside sales agents for personal and commercial lines offerings
  • Conducting industry research and communicating trends

ASSUMPTION: This role requires a broad understanding of insurance products and a strong ability to manage teams and relationships.

πŸ“‹ Key Responsibilities

βœ… Manage claims processes and reporting for various insurance products

βœ… Oversee a team of claims specialists and maintain relationships with claims TPAs

βœ… Track loss ratio and communicate trends

βœ… Build and maintain relationships with insurance carriers and providers

βœ… Monitor and track the success of insurance products and programs

βœ… Lead inside sales agents for personal and commercial lines offerings to residents and property managers

βœ… May interact with clients regarding insurance-related topics

βœ… Conduct industry research and communicate trends

ASSUMPTION: This role involves a high degree of multitasking and requires strong organizational skills to manage multiple priorities effectively.

🎯 Required Qualifications

Education: Bachelor's Degree

Experience: 5+ years in the insurance industry, with experience in claims, underwriting, or insurance brokerage

Required Skills:

  • Proven experience in claims, underwriting, or insurance brokerage
  • Strong critical thinking and problem-solving skills
  • Ability to manage multiple priorities and competing demands
  • Excellent communication skills
  • Strong organizational skills
  • Adaptability and flexibility in handling change
  • Innovative and open to new ideas

Preferred Skills:

  • P&C licensed or open to completing a P&C exam
  • Insurance credentials

ASSUMPTION: While not explicitly stated, a background in insurance is essential for this role, with a focus on claims management and carrier relationships.

πŸ’° Compensation & Benefits

Salary Range: $70,000 - $90,000 per year (Based on industry standards for a Manager of Claims and Partnerships with 5-10 years of experience)

Benefits:

  • Health Insurance: Medical, Dental, Vision, and Prescription Plans
  • Health Savings Accounts
  • Retirement Savings Plan (401K) with discretionary company match
  • Short and Long Term Disability
  • Company Paid Life Insurance ($25,000.00)
  • Supplemental Life and AD&D Insurance
  • Employee Assistance Program
  • Paid Holidays
  • Paid Vacation
  • Paid Volunteer Time
  • Inhabit Employee Discount Programs

Working Hours: Full-time, 40 hours per week, with 4 days/week in the office

ASSUMPTION: The salary range is estimated based on industry standards for similar roles and experience levels. The benefits listed are based on the information provided in the job description.

πŸ“Œ Applicant Insights

πŸ” Company Context

Industry: Software Development (with a focus on residential and vacation property management)

Company Size: 1,001-5,000 employees (Large)

Founded: 2017 (Based on LinkedIn data)

Company Description:

  • Inhabit is a software company serving the residential and vacation property management industries
  • It delivers best-in-class software solutions while fostering industry-leading innovation and collaboration
  • The company focuses on providing property management professionals more choice through its software ecosystems

Company Specialties:

  • Software Development
  • Property Management
  • Insurance

Company Website: http://www.inhabit.com

ASSUMPTION: Inhabit IQ is a large, growing company with a focus on software development for the property management industry. This role is part of their insurance division, which is a significant part of their business.

πŸ“Š Role Analysis

Career Level: Mid-level to Senior (Based on experience requirements)

Reporting Structure: This role reports to the Director of Insurance Operations (Based on job description)

Work Arrangement: Hybrid (4 days/week in office)

Growth Opportunities:

  • Potential to move into a leadership role within the insurance division
  • Opportunities to expand knowledge and skills in the insurance industry
  • Chance to grow with a rapidly expanding company

ASSUMPTION: This role offers opportunities for growth within the insurance division and the company as a whole.

🌍 Location & Work Environment

Office Type: Modern, relaxed office environment with premium facilities (Based on company description)

Office Location(s): Mason, OH

Geographic Context:

  • Mason, OH is a suburb of Cincinnati, OH
  • The area has a mix of urban and suburban environments
  • Mason has a lower cost of living compared to nearby cities like Cincinnati

Work Schedule: Full-time, 40 hours per week, with 4 days/week in the office

ASSUMPTION: The work environment is modern and relaxed, with a focus on employee comfort and well-being. The location offers a mix of urban and suburban environments, with a lower cost of living compared to nearby cities.

πŸ’Ό Interview & Application Insights

Typical Process:

  • Online application submission
  • Phone or video screening
  • In-person or virtual interview with the hiring manager
  • Final interview with key stakeholders

Key Assessment Areas:

  • Insurance industry knowledge
  • Claims management experience
  • Leadership and team management skills
  • Communication and interpersonal skills

Application Tips:

  • Highlight relevant insurance industry experience and achievements
  • Demonstrate strong problem-solving skills and critical thinking
  • Tailor your resume and cover letter to emphasize skills and experience relevant to this role

ATS Keywords: Claims, Insurance, Manager, Partnerships, Underwriting, Brokerage, Critical Thinking, Problem Solving, Multi-tasking, Communication, Organization, Adaptability, Innovation

ASSUMPTION: The application process is likely to involve multiple interviews, with a focus on assessing insurance industry knowledge and relevant skills.

πŸ› οΈ Tools & Technologies

  • Insurance industry-specific software (e.g., claims management systems)
  • Microsoft Office Suite
  • CRM software (e.g., Salesforce, HubSpot)

ASSUMPTION: The tools and technologies used in this role are specific to the insurance industry and may include claims management systems, CRM software, and other industry-specific tools.

πŸ‘” Cultural Fit Considerations

Company Values:

  • Innovation
  • Collaboration
  • Empowerment

Work Style:

  • Modern and relaxed office environment
  • Focus on employee comfort and well-being
  • Opportunities for growth and development

Self-Assessment Questions:

  • Do you have a strong background in insurance, with a focus on claims management?
  • Are you comfortable working in a modern, collaborative office environment?
  • Do you thrive in a role that requires strong problem-solving skills and the ability to manage multiple priorities?

ASSUMPTION: Inhabit IQ values innovation, collaboration, and empowerment. The work style is modern and relaxed, with a focus on employee comfort and well-being. Candidates should assess their fit with these values and work style preferences.

⚠️ Potential Challenges

  • Managing a team of claims specialists and maintaining relationships with claims TPAs
  • Building and maintaining relationships with insurance carriers and providers
  • Managing multiple priorities and competing demands
  • Working in a rapidly growing company with frequent changes and new initiatives

ASSUMPTION: This role presents challenges in managing teams, relationships, and multiple priorities, as well as working in a dynamic, growing company environment.

πŸ“ˆ Similar Roles Comparison

  • This role is unique in its focus on both claims management and carrier partnerships within the insurance industry
  • Similar roles may focus solely on claims management or carrier relationships, but not both
  • Career path comparison: This role offers opportunities for growth within the insurance division and the company as a whole, with potential for leadership roles in the future

ASSUMPTION: This role is unique in its focus on both claims management and carrier partnerships, offering opportunities for growth and development within the insurance industry.

πŸ“ Sample Projects

  • Managing a team of claims specialists to reduce loss ratio and improve claims processing efficiency
  • Negotiating and maintaining relationships with insurance carriers to secure favorable terms and coverage for residents and property managers
  • Conducting industry research to identify trends and opportunities for new insurance products and programs

ASSUMPTION: Sample projects in this role involve managing teams, building relationships, and conducting industry research to drive success in the insurance division.

❓ Key Questions to Ask During Interview

  • Can you describe the team I will be managing and the current state of the claims process?
  • How do you support the growth and development of your team members?
  • What are the biggest challenges facing the insurance division currently, and how does this role address them?
  • How does this role fit into the company's long-term goals and growth plans?
  • What is the work environment like, and how does the company support work-life balance?

ASSUMPTION: Key questions to ask during the interview focus on understanding the team, challenges, growth opportunities, and work environment to ensure a good fit with the role and company culture.

πŸ“Œ Next Steps for Applicants

To apply for this position:

  • Submit your application through this link
  • Tailor your resume and cover letter to highlight relevant insurance industry experience and skills
  • Prepare for interview questions related to insurance industry knowledge, claims management experience, and leadership skills
  • Follow up with the hiring manager after your interview to express your interest in the role
  • If selected for the final round, be prepared to discuss your long-term career goals and how this role fits into your plans

⚠️ This job description contains AI-assisted information. Details should be verified directly with the employer before making decisions.