π Core Information
πΉ Job Title: Manager of Claims and Partnerships
πΉ Company: Inhabit IQ
πΉ Location: Mason, OH
πΉ Job Type: Hybrid (4 days/week in office)
πΉ Category: Insurance
πΉ Date Posted: 2025-07-07
πΉ Experience Level: 5-10 years
πΉ Remote Status: On-site (Hybrid)
π Job Overview
Key aspects of this role include:
- Managing claims processes and reporting for various insurance products
- Overseeing a team of claims specialists and maintaining relationships with claims TPAs
- Building and maintaining relationships with insurance carriers and providers
- Leading inside sales agents for personal and commercial lines offerings
- Conducting industry research and communicating trends
ASSUMPTION: This role requires a broad understanding of insurance products and a strong ability to manage teams and relationships.
π Key Responsibilities
β
Manage claims processes and reporting for various insurance products
β
Oversee a team of claims specialists and maintain relationships with claims TPAs
β
Track loss ratio and communicate trends
β
Build and maintain relationships with insurance carriers and providers
β
Monitor and track the success of insurance products and programs
β
Lead inside sales agents for personal and commercial lines offerings to residents and property managers
β
May interact with clients regarding insurance-related topics
β
Conduct industry research and communicate trends
ASSUMPTION: This role involves a high degree of multitasking and requires strong organizational skills to manage multiple priorities effectively.
π― Required Qualifications
Education: Bachelor's Degree
Experience: 5+ years in the insurance industry, with experience in claims, underwriting, or insurance brokerage
Required Skills:
- Proven experience in claims, underwriting, or insurance brokerage
- Strong critical thinking and problem-solving skills
- Ability to manage multiple priorities and competing demands
- Excellent communication skills
- Strong organizational skills
- Adaptability and flexibility in handling change
- Innovative and open to new ideas
Preferred Skills:
- P&C licensed or open to completing a P&C exam
- Insurance credentials
ASSUMPTION: While not explicitly stated, a background in insurance is essential for this role, with a focus on claims management and carrier relationships.
π° Compensation & Benefits
Salary Range: $70,000 - $90,000 per year (Based on industry standards for a Manager of Claims and Partnerships with 5-10 years of experience)
Benefits:
- Health Insurance: Medical, Dental, Vision, and Prescription Plans
- Health Savings Accounts
- Retirement Savings Plan (401K) with discretionary company match
- Short and Long Term Disability
- Company Paid Life Insurance ($25,000.00)
- Supplemental Life and AD&D Insurance
- Employee Assistance Program
- Paid Holidays
- Paid Vacation
- Paid Volunteer Time
- Inhabit Employee Discount Programs
Working Hours: Full-time, 40 hours per week, with 4 days/week in the office
ASSUMPTION: The salary range is estimated based on industry standards for similar roles and experience levels. The benefits listed are based on the information provided in the job description.
π Applicant Insights
π Company Context
Industry: Software Development (with a focus on residential and vacation property management)
Company Size: 1,001-5,000 employees (Large)
Founded: 2017 (Based on LinkedIn data)
Company Description:
- Inhabit is a software company serving the residential and vacation property management industries
- It delivers best-in-class software solutions while fostering industry-leading innovation and collaboration
- The company focuses on providing property management professionals more choice through its software ecosystems
Company Specialties:
- Software Development
- Property Management
- Insurance
Company Website: http://www.inhabit.com
ASSUMPTION: Inhabit IQ is a large, growing company with a focus on software development for the property management industry. This role is part of their insurance division, which is a significant part of their business.
π Role Analysis
Career Level: Mid-level to Senior (Based on experience requirements)
Reporting Structure: This role reports to the Director of Insurance Operations (Based on job description)
Work Arrangement: Hybrid (4 days/week in office)
Growth Opportunities:
- Potential to move into a leadership role within the insurance division
- Opportunities to expand knowledge and skills in the insurance industry
- Chance to grow with a rapidly expanding company
ASSUMPTION: This role offers opportunities for growth within the insurance division and the company as a whole.
π Location & Work Environment
Office Type: Modern, relaxed office environment with premium facilities (Based on company description)
Office Location(s): Mason, OH
Geographic Context:
- Mason, OH is a suburb of Cincinnati, OH
- The area has a mix of urban and suburban environments
- Mason has a lower cost of living compared to nearby cities like Cincinnati
Work Schedule: Full-time, 40 hours per week, with 4 days/week in the office
ASSUMPTION: The work environment is modern and relaxed, with a focus on employee comfort and well-being. The location offers a mix of urban and suburban environments, with a lower cost of living compared to nearby cities.
πΌ Interview & Application Insights
Typical Process:
- Online application submission
- Phone or video screening
- In-person or virtual interview with the hiring manager
- Final interview with key stakeholders
Key Assessment Areas:
- Insurance industry knowledge
- Claims management experience
- Leadership and team management skills
- Communication and interpersonal skills
Application Tips:
- Highlight relevant insurance industry experience and achievements
- Demonstrate strong problem-solving skills and critical thinking
- Tailor your resume and cover letter to emphasize skills and experience relevant to this role
ATS Keywords: Claims, Insurance, Manager, Partnerships, Underwriting, Brokerage, Critical Thinking, Problem Solving, Multi-tasking, Communication, Organization, Adaptability, Innovation
ASSUMPTION: The application process is likely to involve multiple interviews, with a focus on assessing insurance industry knowledge and relevant skills.
π οΈ Tools & Technologies
- Insurance industry-specific software (e.g., claims management systems)
- Microsoft Office Suite
- CRM software (e.g., Salesforce, HubSpot)
ASSUMPTION: The tools and technologies used in this role are specific to the insurance industry and may include claims management systems, CRM software, and other industry-specific tools.
π Cultural Fit Considerations
Company Values:
- Innovation
- Collaboration
- Empowerment
Work Style:
- Modern and relaxed office environment
- Focus on employee comfort and well-being
- Opportunities for growth and development
Self-Assessment Questions:
- Do you have a strong background in insurance, with a focus on claims management?
- Are you comfortable working in a modern, collaborative office environment?
- Do you thrive in a role that requires strong problem-solving skills and the ability to manage multiple priorities?
ASSUMPTION: Inhabit IQ values innovation, collaboration, and empowerment. The work style is modern and relaxed, with a focus on employee comfort and well-being. Candidates should assess their fit with these values and work style preferences.
β οΈ Potential Challenges
- Managing a team of claims specialists and maintaining relationships with claims TPAs
- Building and maintaining relationships with insurance carriers and providers
- Managing multiple priorities and competing demands
- Working in a rapidly growing company with frequent changes and new initiatives
ASSUMPTION: This role presents challenges in managing teams, relationships, and multiple priorities, as well as working in a dynamic, growing company environment.
π Similar Roles Comparison
- This role is unique in its focus on both claims management and carrier partnerships within the insurance industry
- Similar roles may focus solely on claims management or carrier relationships, but not both
- Career path comparison: This role offers opportunities for growth within the insurance division and the company as a whole, with potential for leadership roles in the future
ASSUMPTION: This role is unique in its focus on both claims management and carrier partnerships, offering opportunities for growth and development within the insurance industry.
π Sample Projects
- Managing a team of claims specialists to reduce loss ratio and improve claims processing efficiency
- Negotiating and maintaining relationships with insurance carriers to secure favorable terms and coverage for residents and property managers
- Conducting industry research to identify trends and opportunities for new insurance products and programs
ASSUMPTION: Sample projects in this role involve managing teams, building relationships, and conducting industry research to drive success in the insurance division.
β Key Questions to Ask During Interview
- Can you describe the team I will be managing and the current state of the claims process?
- How do you support the growth and development of your team members?
- What are the biggest challenges facing the insurance division currently, and how does this role address them?
- How does this role fit into the company's long-term goals and growth plans?
- What is the work environment like, and how does the company support work-life balance?
ASSUMPTION: Key questions to ask during the interview focus on understanding the team, challenges, growth opportunities, and work environment to ensure a good fit with the role and company culture.
π Next Steps for Applicants
To apply for this position:
- Submit your application through this link
- Tailor your resume and cover letter to highlight relevant insurance industry experience and skills
- Prepare for interview questions related to insurance industry knowledge, claims management experience, and leadership skills
- Follow up with the hiring manager after your interview to express your interest in the role
- If selected for the final round, be prepared to discuss your long-term career goals and how this role fits into your plans
β οΈ This job description contains AI-assisted information. Details should be verified directly with the employer before making decisions.