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Manager of PR and Comms

Fay
Full-time
On-site
New York, New York, United States
🌐 Digital Marketing

πŸ“Œ Core Information

πŸ”Ή Job Title: Manager of PR and Comms

πŸ”Ή Company: Fay

πŸ”Ή Location: New York, NY

πŸ”Ή Job Type: On-site

πŸ”Ή Category: Communications & PR

πŸ”Ή Date Posted: July 29, 2025

πŸ”Ή Experience Level: 2-5 years

πŸ”Ή Remote Status: On-site

πŸš€ Job Overview

Key aspects of this role include:

  • Executing Fay’s communications strategy across media stories, PR campaigns, and direct content
  • Crafting bold stories and content that cut through the noise and spotting angles others miss
  • Building and maintaining strong relationships with top-tier and trade press
  • Collaborating across teams to find stories that matter and help tell them in fresh ways
  • Monitoring coverage, measuring impact, and refining what’s working

ASSUMPTION: This role requires a proactive, creative, and strategic mindset to excel in a fast-paced environment.

πŸ“‹ Key Responsibilities

βœ… Help execute Fay’s communications strategy across media stories, PR campaigns, and direct content

βœ… Draft pitches, press releases, and briefing docs that reflect Fay’s voice

βœ… Support media outreach and relationship-building with top-tier and trade press across business, tech, health and wellness

βœ… Track industry news and cultural conversations to help surface smart, timely angles

βœ… Collaborate across teams to find stories that matter, and help tell them in fresh ways

βœ… Draft and edit compelling content across formats: blog posts, social scripts, talking points, internal notes

βœ… Support planning and execution of high-impact press moments, launches, and creative stunts

βœ… Monitor coverage, measure impact, and help refine what’s working

βœ… Be a trusted partner to the Director of Communications and a valuable voice in the room

ASSUMPTION: This role involves a mix of strategic planning, hands-on execution, and continuous improvement based on performance metrics.

🎯 Required Qualifications

Education: Bachelor's degree in Communications, Journalism, or a related field (or equivalent experience)

Experience: 3-5 years of experience in PR & Communications, ideally at a high-growth startup

Required Skills:

  • Proven experience in PR and media relations
  • Exceptional written and verbal communication skills
  • Clear command of leading-edge measurement and analytics tools (e.g., Muckrack, Cision)
  • Interest in health, tech, AI, and the future of care
  • Comfortable in a fast-moving environment where priorities shift and new ideas fly fast

Preferred Skills:

  • Experience supporting speaker placement, award nominations, and event coordination for executive leaders

ASSUMPTION: Candidates with a strong portfolio showcasing their communication skills and relevant work experience will be highly competitive for this role.

πŸ’° Compensation & Benefits

Salary Range: $70,000 - $90,000 per year (based on industry standards for similar roles in New York City)

Benefits:

  • Health, dental, and vision insurance
  • 401(k) plan with company match
  • Flexible PTO and company holidays
  • Professional development opportunities

Working Hours: Full-time (40 hours/week), with flexibility for remote work as needed

ASSUMPTION: The salary range provided is an estimate based on industry standards for similar roles in New York City. Actual compensation may vary based on experience and qualifications.

πŸ“Œ Applicant Insights

πŸ” Company Context

Industry: Fay is a health tech startup focused on making personalized nutrition accessible to everyone. They operate in the competitive and rapidly evolving health and wellness industry.

Company Size: Fay is a small but mighty team of 11-50 employees, offering a dynamic and collaborative work environment.

Founded: Fay was founded in 2019 and is headquartered in San Francisco, California, with a presence in New York City.

Company Description:

  • Fay connects users with Registered Dietitians covered by their health insurance, providing personalized nutrition guidance at no additional cost.
  • The company aims to reshape access to preventative care by making personalized nutrition accessible and affordable.
  • Fay is committed to evidence-based nutrition and building a diverse and inclusive team.

Company Specialties:

  • Personalized nutrition
  • Health tech
  • Preventative care

Company Website: http://www.faynutrition.com

ASSUMPTION: Fay's mission-driven approach and focus on preventative care make it an attractive employer for candidates passionate about health and wellness.

πŸ“Š Role Analysis

Career Level: This role is suitable for an early to mid-career professional seeking to grow their PR and communications expertise in a dynamic startup environment.

Reporting Structure: The Manager of PR and Comms will report directly to the Director of Communications.

Work Arrangement: This role is on-site, with flexibility for remote work as needed. The team may consider hybrid arrangements for the right candidate.

Growth Opportunities:

  • Potential to grow into a leadership role as the company expands its communications team
  • Opportunities to learn and develop skills in a fast-paced, startup environment
  • Chance to make a significant impact on Fay's brand and communications strategy

ASSUMPTION: This role offers strong growth potential for candidates eager to take on increased responsibility and leadership opportunities as the company grows.

🌍 Location & Work Environment

Office Type: Fay's New York office is a collaborative and modern workspace designed to foster creativity and productivity.

Office Location(s): 95 3rd St, San Francisco, California 94103, US (headquarters); New York City (this role)

Geographic Context:

  • New York City offers a vibrant and diverse cultural scene, with numerous networking opportunities in the health and wellness industry.
  • The city's fast-paced environment may appeal to candidates seeking a dynamic work setting.
  • New York City has a competitive job market, with many talented professionals in the communications and PR fields.

Work Schedule: The work schedule is generally Monday-Friday, 9:00 AM - 5:00 PM, with flexibility for remote work as needed.

ASSUMPTION: Candidates should be comfortable working in a fast-paced, urban environment and be prepared to adapt to the unique challenges and opportunities that come with working in New York City.

πŸ’Ό Interview & Application Insights

Typical Process:

  • Phone or video screen with the Director of Communications
  • In-person or virtual interview with the Director of Communications and other team members
  • Final interview with the CEO or another senior leader
  • Background check and offer extension

Key Assessment Areas:

  • Communication skills and storytelling ability
  • Media relations experience and industry knowledge
  • Cultural fit and alignment with Fay's mission and values
  • Problem-solving skills and adaptability

Application Tips:

  • Tailor your resume and cover letter to highlight your relevant experience and skills for this role.
  • Showcase your portfolio or provide samples of your work, demonstrating your ability to craft compelling stories and content.
  • Prepare thoughtful questions to ask during the interview, demonstrating your interest in and understanding of Fay's mission and the role.

ATS Keywords: PR, Communications, Media Relations, Storytelling, Content Creation, Press Releases, Media Outreach, Relationship Building, Trend Spotting, Measurement Tools, Event Coordination, Curiosity, Fast-paced Environment

ASSUMPTION: Fay's hiring process is designed to assess candidates' skills, cultural fit, and potential impact on the company's communications strategy. Candidates should be prepared to demonstrate their ability to thrive in a fast-paced, startup environment.

πŸ› οΈ Tools & Technologies

  • Muckrack
  • Cision
  • Asana (project management)
  • Slack (team communication)
  • Google Workspace (collaboration and productivity)

ASSUMPTION: Candidates should be comfortable learning and using new tools and technologies as needed to perform their job effectively.

πŸ‘” Cultural Fit Considerations

Company Values:

  • Mission-driven: We are passionate about making personalized nutrition accessible to everyone.
  • Evidence-based: We rely on science and data to inform our decisions and approach to nutrition.
  • Inclusive: We foster a diverse and inclusive environment where everyone feels valued and respected.

Work Style:

  • Collaborative: We work closely together, supporting each other's growth and success.
  • Adaptable: We embrace change and are comfortable pivoting when needed.
  • Data-driven: We use data and analytics to guide our decisions and measure our impact.

Self-Assessment Questions:

  • How do you align with Fay's mission to make personalized nutrition accessible to everyone?
  • How do you approach building and maintaining strong relationships with media outlets and influencers?
  • How do you stay organized and prioritize your work in a fast-paced environment?

ASSUMPTION: Candidates should be prepared to demonstrate their alignment with Fay's values and work style during the interview process.

⚠️ Potential Challenges

  • Working in a fast-paced, startup environment with shifting priorities and tight deadlines
  • Balancing multiple responsibilities and projects simultaneously
  • Adapting to a dynamic work environment with a small but growing team
  • Navigating the competitive New York City job market and media landscape

ASSUMPTION: Candidates should be prepared to tackle these challenges head-on and demonstrate their ability to thrive in a fast-paced, dynamic work environment.

πŸ“ˆ Similar Roles Comparison

  • Unlike traditional PR roles, this position requires a strong focus on storytelling and trend-spotting to punch above Fay's weight in the media landscape.
  • Fay's mission-driven approach sets it apart from other health and wellness companies, offering candidates the opportunity to make a meaningful impact on preventative care.
  • This role offers significant growth potential as Fay expands its communications team and presence in the market.

ASSUMPTION: Candidates should consider how this role's unique aspects align with their career goals and aspirations.

πŸ“ Sample Projects

  • Developing and executing a media campaign around a new product launch or feature
  • Crafting a compelling narrative around a complex industry trend or topic
  • Supporting a high-impact press moment, such as a speaking engagement or event

ASSUMPTION: Candidates should be prepared to discuss their relevant experience and how it translates to these sample projects during the interview process.

❓ Key Questions to Ask During Interview

  • How does this role fit into Fay's overall communications strategy, and how can I contribute to its success?
  • What are the most significant challenges facing the communications team in the next 6-12 months, and how can this role help address them?
  • How does Fay support the professional development and growth of its employees, particularly in the communications and PR fields?
  • What is the team's approach to collaboration and cross-functional partnerships, and how can this role help foster those relationships?
  • How does Fay measure the success of its communications efforts, and how can this role help improve those metrics?

ASSUMPTION: Candidates should ask thoughtful, insightful questions that demonstrate their interest in and understanding of the role and the company.

πŸ“Œ Next Steps for Applicants

To apply for this position:

  • Submit your application through this link
  • Tailor your resume and cover letter to highlight your relevant experience and skills for this role
  • Prepare a portfolio or samples of your work that demonstrate your ability to craft compelling stories and content
  • Prepare thoughtful questions to ask during the interview, demonstrating your interest in and understanding of Fay's mission and the role
  • Follow up with a thank-you note after each interview, reiterating your interest in the role and the company

⚠️ This job description contains AI-assisted information. Details should be verified directly with the employer before making decisions.