📌 Core Information
🔹 Job Title: Manager, Product (Content & Operations)
🔹 Company: NBCUniversal
🔹 Location: 904 Sylvan Ave, Englewood Cliffs, NJ 07632, United States
🔹 Job Type: Full-time
🔹 Category: Entertainment Providers
🔹 Date Posted: 2025-07-30
🔹 Experience Level: 10+ years
🔹 Remote Status: Hybrid (Remote with quarterly on-site collaboration weeks in New York City, NY, and Englewood Cliffs, NJ)
🚀 Job Overview
Key aspects of this role include:
- Leading the On-Air Scheduling and Distribution teams
- Serving as a subject matter expert in broadcast and cable scheduling workflows
- Partnering with engineering, program operations, media logistics, and playout vendors
- Delivering platforms that are reliable, intelligent, and ready for next-gen automation
- Hiring, mentoring, and developing a high-performing team of Product Owners
ASSUMPTION: This role requires a strong understanding of broadcast and cable scheduling workflows, as well as the ability to manage products that operate at scale under SLAs and with high operational sensitivity.
📋 Key Responsibilities
✅ Lead the On-Air Scheduling and Distribution teams, including Product Owners and specialists
✅ Define and deliver product capabilities that bridge strategic scheduling intent with operational execution
✅ Partner with scheduling, traffic, and operations stakeholders to ensure seamless workflow handoffs
✅ Embed intelligent automation into operational workflows, including anomaly detection, predictive playout readiness, and dynamic rules enforcement
✅ Drive end-to-end delivery across your portfolio, facilitating quarterly planning, sprint execution, and delivery milestones while removing roadblocks
✅ Champion robust instrumentation, alerting, SLAs, and governance controls to ensure broadcast-grade reliability and compliance
✅ Provide clear, executive-ready updates on product direction, roadmap progress, and delivery risks
✅ Lead the migration away from legacy traffic tools toward modular, cloud-native solutions
ASSUMPTION: This role requires a balance of strategic thinking, technical understanding, and operational execution, with a focus on driving end-to-end delivery and ensuring broadcast-grade reliability.
🎯 Required Qualifications
Education: Bachelor's degree or equivalent experience in Media, Product Management, Operations, or a related field.
Experience: 8+ years in digital or broadcast media environments, including 3+ years leading product teams or agile squads.
Required Skills:
- Hands-on experience with broadcast scheduling, playout workflows, or traffic operations
- Proven ability to manage products that operate at scale, under SLAs, and with high operational sensitivity
- Strong communication and facilitation skills, especially across technical and operational stakeholder groups
- Comfort with Jira/Confluence, broadcast traffic systems, and operational analytics tools
Preferred Skills:
- Strong technical fluency with the ability to engage deeply with engineering and architecture teams
- Familiarity with metadata governance, downstream partner requirements, and dynamic playout rules
- Experience migrating from legacy traffic or broadcast management systems to modern platforms
- Certifications such as CSPO, SAFe POPM, or PMP
- Deep empathy for operational users and a passion for building tools that reduce complexity at scale
- Familiarity with AI/ML concepts and curiosity in applying them to enhance product workflows or embed intelligent behaviors into systems
ASSUMPTION: While a Bachelor's degree is required, equivalent experience in a related field will also be considered. Preferred skills are not required but would be beneficial for success in this role.
💰 Compensation & Benefits
Salary Range: $110,000 - $150,000 (bonus eligible)
Benefits:
- Medical, Dental, and Vision Insurance
- 401(k)
- Paid Leave
- Tuition Reimbursement
- Discounts and Perks
Working Hours: Full-time, with quarterly on-site collaboration weeks in New York City, NY, and Englewood Cliffs, NJ. Limited travel (<10%) to broadcast, vendor, or operations centers may be required.
ASSUMPTION: The salary range provided is an estimate based on industry standards for a role of this level and experience. Benefits are subject to change and may vary based on the employee's location and role.
📌 Applicant Insights
🔍 Company Context
Industry: NBCUniversal is one of the world's leading media and entertainment companies, creating and distributing content across various platforms and bringing experiences to life through theme parks and consumer experiences.
Company Size: NBCUniversal has 10,001+ employees, providing a large and diverse work environment.
Founded: NBCUniversal was founded in 2004, with a rich history in the media and entertainment industry.
Company Description:
- Owns and operates leading entertainment and news brands, including NBC, NBC News, MSNBC, CNBC, NBC Sports, Telemundo, NBC Local Stations, Bravo, USA Network, and Peacock
- Produces and distributes premier filmed entertainment and programming through Universal Filmed Entertainment Group and Universal Studio Group
- Has world-renowned theme parks and attractions through Universal Destinations & Experiences
Company Specialties:
- Content creation and distribution
- Theme parks and consumer experiences
- News and entertainment broadcasting
Company Website: NBCUniversal
ASSUMPTION: NBCUniversal's size and diversity provide ample opportunities for career growth and development within the company.
📊 Role Analysis
Career Level: This role is at the management level, requiring strategic thinking, team leadership, and operational execution.
Reporting Structure: The Manager, Product (Content & Operations) will report to the Director of Content and Operations and oversee a team of Product Owners and specialists.
Work Arrangement: This role is hybrid, with remote work and quarterly on-site collaboration weeks in New York City, NY, and Englewood Cliffs, NJ. Limited travel (<10%) may be required.
Growth Opportunities:
- As NBCUniversal continues to grow and evolve, there may be opportunities for the Manager, Product (Content & Operations) to take on additional responsibilities or move into other roles within the company
- The upcoming spin-off of Versant Media may also present new opportunities for growth and development
ASSUMPTION: The Manager, Product (Content & Operations) will have ample opportunities for career growth and development within NBCUniversal and potentially within the spin-off company, Versant Media.
🌍 Location & Work Environment
Office Type: NBCUniversal's offices are modern and collaborative workspaces, fostering creativity and innovation.
Office Location(s): 30 Rockefeller Plaza, New York City, NY 10112-0002, US; 100 Universal City Plaza, Universal City, CA, US; 900 Sylvan Avenue, Englewood Cliffs, NJ 07632, US; 1000 Universal Studios Plaza, Orlando, FL 32819, US; and other locations worldwide
Geographic Context:
- Englewood Cliffs, NJ, is a suburban town located near New York City, offering a mix of urban and rural living
- The area is known for its high quality of life, excellent schools, and proximity to cultural attractions
- NBCUniversal's offices in New York City and Englewood Cliffs provide easy access to public transportation and nearby amenities
Work Schedule: Full-time, with quarterly on-site collaboration weeks in New York City, NY, and Englewood Cliffs, NJ. Limited travel (<10%) may be required.
ASSUMPTION: NBCUniversal's offices provide a modern and collaborative work environment, with ample opportunities for growth and development. The Englewood Cliffs location offers a suburban lifestyle with easy access to urban amenities.
💼 Interview & Application Insights
Typical Process:
- Online application and resume screening
- Phone or video screening with the hiring manager
- On-site or virtual interview with the hiring team
- Final interview with the Director of Content and Operations
- Background check and offer
Key Assessment Areas:
- Technical skills and experience with broadcast scheduling, playout workflows, or traffic operations
- Leadership and team management skills
- Communication and collaboration skills
- Problem-solving and strategic thinking
- Alignment with NBCUniversal's company culture and values
Application Tips:
- Tailor your resume and cover letter to highlight your relevant experience and skills for this role
- Be prepared to discuss your experience with broadcast scheduling, playout workflows, or traffic operations in detail
- Demonstrate your leadership and team management skills through examples from your past experiences
- Showcase your problem-solving and strategic thinking abilities through case studies or real-life examples
- Research NBCUniversal's company culture and values to ensure a strong fit
ATS Keywords: Broadcast Scheduling, Playout Workflows, Traffic Operations, Product Management, Agile Methodologies, AI, Automation, Metadata Governance, Technical Fluency, Team Leadership, Stakeholder Management, Legacy Modernization, Collaboration, Problem Solving
ASSUMPTION: The interview process for this role will focus on assessing the candidate's technical skills, leadership abilities, and cultural fit with NBCUniversal.
🛠️ Tools & Technologies
- Jira/Confluence
- Broadcast traffic systems
- Operational analytics tools
- AI/ML tools (for candidates with relevant experience)
ASSUMPTION: The Manager, Product (Content & Operations) will use various tools and technologies to manage their team and deliver products that operate at scale under SLAs and with high operational sensitivity.
👔 Cultural Fit Considerations
Company Values:
- Respect and Integrity
- Inclusion
- Creativity and Innovation
- Collaboration
- Excellence
Work Style:
- Collaborative and team-oriented
- Agile and adaptable
- Data-driven and analytical
- Strategic and forward-thinking
Self-Assessment Questions:
- Do you have experience leading teams in a broadcast or cable media environment?
- Are you comfortable working with technical and operational stakeholders to ensure seamless workflow handoffs?
- Do you have a strong understanding of broadcast and cable scheduling workflows?
- Are you able to manage products that operate at scale under SLAs and with high operational sensitivity?
- Do you align with NBCUniversal's company values and work style?
ASSUMPTION: The Manager, Product (Content & Operations) should have a strong cultural fit with NBCUniversal, aligning with the company's values and work style.
⚠️ Potential Challenges
- The Manager, Product (Content & Operations) will need to balance strategic thinking with operational execution, requiring strong leadership and team management skills
- The role may require limited travel (<10%) to broadcast, vendor, or operations centers
- The upcoming spin-off of Versant Media may present challenges related to organizational change and transition
- The Manager, Product (Content & Operations) will need to navigate a large and diverse organization, requiring strong communication and collaboration skills
ASSUMPTION: The Manager, Product (Content & Operations) will face various challenges related to leadership, organizational change, and navigating a large and diverse organization.
📈 Similar Roles Comparison
- This role is unique within NBCUniversal, focusing on on-air scheduling and distribution for content supply chain
- Similar roles in other media companies may have different focuses, such as content creation, distribution, or broadcasting
- Career paths for this role may include moving into other management or leadership positions within NBCUniversal or the spin-off company, Versant Media
ASSUMPTION: The Manager, Product (Content & Operations) role is unique within NBCUniversal, requiring a specific set of skills and experiences. Career paths for this role may include moving into other management or leadership positions within the company or the spin-off company, Versant Media.
📝 Sample Projects
- Developing a real-time scheduling updates tool to bridge strategic scheduling intent with operational execution
- Implementing AI/ML algorithms for anomaly detection, predictive playout readiness, and dynamic rules enforcement
- Migrating legacy traffic tools to modular, cloud-native solutions
ASSUMPTION: The Manager, Product (Content & Operations) will work on various projects to deliver platforms that are reliable, intelligent, and ready for next-gen automation.
❓ Key Questions to Ask During Interview
- Can you describe the team structure and dynamics of the On-Air Scheduling and Distribution teams?
- How does this role collaborate with other departments, such as scheduling, traffic, and operations?
- What are the biggest challenges facing the On-Air Scheduling and Distribution teams, and how can this role address them?
- How does NBCUniversal support the growth and development of its employees, particularly in management roles?
- What are the key priorities for this role in the first 30, 60, and 90 days?
ASSUMPTION: The Manager, Product (Content & Operations) should ask insightful questions to understand the role's dynamics, challenges, and growth opportunities.
📌 Next Steps for Applicants
To apply for this position:
- Submit your application through this link
- Tailor your resume and cover letter to highlight your relevant experience and skills for this role
- Prepare for interviews by researching NBCUniversal's company culture and values, and practicing your responses to common interview questions
- Follow up with the hiring manager after your interview to express your interest in the role and reiterate your qualifications
- If you are offered the position, consider negotiating your salary and benefits package, as appropriate
⚠️ This job description contains AI-assisted information. Details should be verified directly with the employer before making decisions.
