📌 Core Information
🔹 Job Title: Manager, Product Management, Consumer Acquisition & Engagement (CA&E) - Rewards and Offers
🔹 Company: Mastercard
🔹 Location: Bogotá, Colombia
🔹 Job Type: Full-time, On-site
🔹 Category: IT Services and IT Consulting
🔹 Date Posted: July 4, 2025
🔹 Experience Level: 5-10 years
🔹 Remote Status: On-site
🚀 Job Overview
Key aspects of this role include:
- Overseeing product solutions and P&L management for Rewards & Offers products and platforms
- Acting as a product owner, leading product localization, and developing go-to-market strategies
- Collaborating with regional and global product leads, services business sales leads, and account managers
- Driving growth through innovative, customer-centric solutions and strong business acumen
ASSUMPTION: This role requires a high level of strategic thinking and leadership to drive product success in the dynamic consumer acquisition and engagement landscape.
📋 Key Responsibilities
✅ Act as Product Owner for Rewards & Offers
- Bring global product to the region, including use cases
- Fuel and understand the global roadmap
- Budget and forecast tracking
✅ Lead Product Localization and GTM
- Manage the Studio process (including pricing)
- Close involvement on pilots
- Vendor/partner management
- Offers sourcing (in-market)
✅ Act as Regional SME
- Understand competitive landscape
- Map regional pain points/needs
- Training and educational sessions to Account Managers / Sales
- Measure value and articulate impact
ASSUMPTION: The role involves a mix of strategic planning, tactical execution, and cross-functional collaboration to ensure the success of Rewards & Offers products in the LAC region.
🎯 Required Qualifications
Education: Bachelor’s degree (required); advanced degree preferred
Experience: Proven experience as a product leader with a demonstrated ability to drive growth
Required Skills:
- Strong business acumen and a track record of delivering innovative, customer-centric solutions
- Strong experience launching and scaling products in dynamic markets
- Consultative mindset with the ability to craft compelling, customer-tailored narratives
- Skilled in influencing and motivating teams, with a vision for unifying sales stakeholders around strategic goals
- Expertise in developing go-to-market strategies and sales enablement plans
- Recognized as a subject matter expert capable of navigating complex deals and engaging with executive-level clients
- Deep understanding of consumer, industry, and market trends
- Creative problem solver with the ability to generate “out of the box” solutions and build alignment across diverse teams
- Growth-oriented and adaptable, thriving in fast-paced, rapidly evolving environments
- International and matrixed organizational experience is highly desirable
- Exceptional networking, communication, and storytelling skills, with a strong focus on results and urgency
- Ability to work across geographically diverse teams and cultures
- Strong analytical skills
- Fluent in English
Preferred Skills:
- Experience in the payments industry
- Fluency in Spanish
ASSUMPTION: Given the regional focus and dynamic nature of the role, candidates with experience in the LAC region and the payments industry will be highly competitive.
💰 Compensation & Benefits
Salary Range: The salary range for this role is estimated to be between COP 150,000,000 and COP 250,000,000 annually, based on industry standards for a manager-level position in the IT Services and IT Consulting sector in Bogotá, Colombia. This estimate takes into account the candidate's experience level, the company's size, and the region's cost of living.
Benefits:
- Health, dental, and vision insurance
- Retirement savings plan with company match
- Paid time off (vacation, sick, and holidays)
- Employee assistance program
- Tuition reimbursement and professional development opportunities
- Employee discounts on Mastercard products and services
Working Hours: The role requires a standard workweek of 40 hours, with flexibility to work additional hours as needed to meet project deadlines or business demands. The work arrangement is on-site, with the option for occasional remote work.
ASSUMPTION: The provided salary range is an estimate and may vary based on the candidate's specific qualifications, experience, and the company's internal compensation structure.
📌 Applicant Insights
🔍 Company Context
Industry: Mastercard operates in the IT Services and IT Consulting industry, focusing on global digital payments, technology, and processing solutions.
Company Size: Mastercard is a large organization with over 10,000 employees worldwide. This size offers opportunities for career growth and exposure to diverse teams and projects.
Founded: Mastercard was founded in 1966 and has since grown into a global leader in the payments industry.
Company Description:
- Mastercard powers economies and empowers people in over 200 countries and territories worldwide
- Offers a wide range of digital payments choices, making transactions secure, simple, smart, and accessible
- Combines technology, innovation, partnerships, and networks to deliver unique products and services
Company Specialties:
- Global digital payments/commerce
- Technology and innovative mobile payment solutions
- Processing
Company Website: http://www.mastercard.com
ASSUMPTION: Mastercard's extensive global presence and expertise in the payments industry provide a strong foundation for the success of the Rewards & Offers products in the LAC region.
📊 Role Analysis
Career Level: This role is at the manager level, offering opportunities for strategic decision-making and team leadership.
Reporting Structure: The role reports to the Regional Head of Product Management, CA&E and collaborates with various stakeholders, including regional and global product leads, services business sales leads, and account managers.
Work Arrangement: The role is primarily on-site, with the option for occasional remote work. The work arrangement requires flexibility to accommodate different time zones and collaborate with global teams.
Growth Opportunities:
- Potential career progression within the Product Management function or other areas of the business
- Opportunities to work on high-impact projects and drive meaningful change in the payments industry
- Exposure to diverse teams and cultures, fostering personal and professional growth
ASSUMPTION: Given Mastercard's global presence and diverse business lines, there are ample opportunities for career growth and development within the organization.
🌍 Location & Work Environment
Office Type: Mastercard's Bogotá office is a modern, collaborative workspace designed to foster innovation and productivity.
Office Location(s): 2200 Mastercard Blvd, O'Fallon, MO 63368, US (Global Headquarters); Carrera 11, Ofc. 801, Bogota, CO (LAC Regional Office)
Geographic Context:
- Bogotá is the capital and largest city of Colombia, with a population of over 8 million people
- The city offers a vibrant cultural scene, with numerous museums, theaters, and festivals
- Bogotá has a tropical savanna climate, with warm temperatures year-round and heavy rainfall during the wet season (April-October)
Work Schedule: The role follows a standard workweek of 40 hours, with flexibility to work additional hours as needed. The work arrangement is on-site, with the option for occasional remote work.
ASSUMPTION: Bogotá's dynamic business environment and cultural offerings provide an engaging backdrop for the role's regional focus.
💼 Interview & Application Insights
Typical Process:
- Online application submission
- Phone or video screen with the hiring manager
- In-depth behavioral and technical interviews with cross-functional stakeholders
- Final interview with the regional head of product management, CA&E
Key Assessment Areas:
- Strategic thinking and problem-solving skills
- Cross-functional collaboration and stakeholder management
- Domain expertise in consumer acquisition and engagement strategies
- Cultural fit and alignment with Mastercard's values
Application Tips:
- Tailor your resume and cover letter to highlight your relevant experience and skills for this role
- Prepare examples of your past accomplishments that demonstrate your ability to drive growth and innovation in a dynamic market
- Research Mastercard's products, services, and competition to showcase your industry knowledge
ATS Keywords: Product Management, Consumer Acquisition, Engagement Strategies, P&L Management, Market Analysis, Sales Enablement, Go-to-market Strategy, Vendor Management, Training, Analytical Skills, Communication Skills, Problem Solving, Networking, Team Leadership, Adaptability, Customer-Centric Solutions
ASSUMPTION: Mastercard's recruitment process is designed to assess candidates' strategic thinking, problem-solving skills, and cultural fit, with a focus on finding the best fit for both the candidate and the organization.
🛠️ Tools & Technologies
- Product management software (e.g., Asana, JIRA, or Trello)
- Data analysis and visualization tools (e.g., Excel, Power BI, or Tableau)
- Collaboration and communication platforms (e.g., Microsoft Office Suite, Slack, or Microsoft Teams)
- Project management software (e.g., Microsoft Project or Asana)
ASSUMPTION: The specific tools and technologies used in the role may vary based on the candidate's preferences and the team's existing technology stack.
👔 Cultural Fit Considerations
Company Values:
- Doing the Right Thing
- Staying True to Ourselves
- Including Everyone
- Partnering at Our Finest
Work Style:
- Collaborative and team-oriented
- Data-driven and analytical
- Adaptable and responsive to change
Self-Assessment Questions:
- How have you demonstrated a commitment to Mastercard's values in your past experiences?
- How do you approach working with diverse teams and stakeholders to drive consensus and alignment around strategic goals?
- How have you adapted to dynamic market conditions and pivoted your strategies to achieve success?
ASSUMPTION: Mastercard's values-driven culture emphasizes integrity, inclusion, and collaboration, with a strong focus on doing the right thing for both customers and employees.
⚠️ Potential Challenges
- Navigating a dynamic and rapidly evolving market for consumer acquisition and engagement strategies
- Balancing global product roadmaps with regional market needs and preferences
- Managing cross-functional teams and stakeholders with varying priorities and perspectives
- Adapting to changes in the competitive landscape and regulatory environment
ASSUMPTION: The role presents unique challenges and opportunities for growth, requiring a strategic mindset, adaptability, and strong stakeholder management skills.
📈 Similar Roles Comparison
- Unlike other product management roles, this position has a regional focus and requires a deep understanding of the LAC market for consumer acquisition and engagement strategies
- Mastercard's global presence and expertise in the payments industry provide a strong foundation for success in this role
- Career progression opportunities within the Product Management function or other areas of the business
ASSUMPTION: The unique regional focus and market-specific requirements of this role set it apart from other product management positions, offering a distinct set of challenges and opportunities for growth.
📝 Sample Projects
- Developing and executing a go-to-market strategy for a new Rewards & Offers product in the LAC region
- Conducting market research and analysis to identify regional pain points and opportunities for product enhancement
- Collaborating with cross-functional teams to integrate Rewards & Offers products into Mastercard's broader solutions portfolio
ASSUMPTION: The specific projects undertaken in this role will vary based on market needs, product roadmaps, and business priorities, but will always focus on driving growth and innovation in the Rewards & Offers space.
❓ Key Questions to Ask During Interview
- How does this role fit into the broader product management strategy for Mastercard's Consumer Acquisition & Engagement portfolio?
- What are the key priorities for the first 90 days in this role, and how can I contribute to their successful execution?
- How does Mastercard support the professional development and growth of its product management team members?
- What are the most significant challenges facing the Rewards & Offers products in the LAC region, and how can this role address them?
- How does Mastercard foster a culture of innovation and continuous improvement in its product management function?
ASSUMPTION: Asking insightful questions during the interview process demonstrates your interest in the role and provides valuable context for your potential success in the position.
📌 Next Steps for Applicants
To apply for this position:
⚠️ This job description contains AI-assisted information. Details should be verified directly with the employer before making decisions.
